UKQ UK Approved Diploma in Hotel and Hospitality Management Course in Islamabad Pakistan

UKQ UK Approved Diploma in Hotel and Hospitality Management Course in Islamabad Pakistan

UKQ UK Approved Diploma in Hotel and Hospitality Management Course 

This course begins by introducing you to hotel ownership classifications such as management contract enterprises and franchising. The course also covers the organization of hotel departments, their functions, and how they work together. You will take a look at the front office department and the duties of the front office manager, receptionist, and concierge. You will also study the main duties of the front desk staff and the standard procedures that should be followed for the registration and check-out of guests.

This course will tackle the different housekeeping positions, such as room attendants, cleaners and supervisors, and their roles and duties within the department. It will talk about the relationships of the housekeeping department with other hotel departments, the standard procedures to be followed during room cleaning operations, and the room status codes and terminologies used by hotels to enhance inter-departmental communications.

This Hospitality Management Studies – Hotel Operations course will teach you the ins and outs of the hotel management industry. It will be of great interest to professionals working in the hospitality industry or learners who would like to have a career in the interesting world of hospitality. So check out the course now, and start boosting your knowledge of hotel departments, their staff, and functions.

Course Contents

  • Introduction to Hotel Management
  • Introduction to Hotel Operations
  • Organization and Function of Hotel Departments
  • Hotel Front Office Operations
  • Hotel Front Office Operations
  • Front Office Relationship to Other Departments
  • Hotel Housekeeping Department
  • Hotel Management Structure
  • Professional Hotel Terminology
  • Secrets of Career Success
  • How to Analyses overall Hotel Financial Performance
  • Read Hotel Financial Statements
  • Analyses Hotel Profit & Loss Statements
  • Analyses Hotel Revenue performance in details
  • Analyses Hotel Cost and Take Corrective Actions

After completing this course you will be able to:

  • Explain the modes of hotel management
  • Define the classification of hotel departments
  • Explain the organization structure of hotel
  • Define and explain the organization of the front office department List the key positions of the front office.
  • Explain the day-to-day front of house operations
  • Describe the key roles of the housekeeping department
  • Describe the relationship between housekeeping and other departments

Who this course is for:

  • Hotel Management Students
  • Hotel Executives
  • Hotel Managers & Supervisors
  • If you’ve just started your career path in hospitality and want to become more professional.
  • This course is suitable for anyone interesting in improving their TripAdvisor Ranking

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