ProQual Level 7 NVQ Diploma in Strategic Management and Leadership Course in Islamabad || Registration Open

ProQual Level 7 NVQ Diploma in Strategic Management and Leadership Course in Islamabad || Registration Open

Registration Open= +92-3315999937, +92- 3215056755 (WhatsApp Only)

Introduction

The Level 7 NVQ Diploma in Strategic Management and Leadership is aimed at managers

who wish to build on their strategic management and leadership skills and to focus on the

requirements of implementing their organisation’s strategy.

The awarding body for this qualification is ProQual Awarding Body and the regulatory body

is the Office of Qualifications and Examinations Regulation (Ofqual). The specification for

this qualification has been approved by the Welsh Government for use by centres in Wales

and by the Council for the Curriculum Examinations and Assessment (CCEA) for use by

centres in Northern Ireland.

The qualification has been accredited onto the Regulated Qualifications Framework (RQF)

and is directly related to the National Occupational Standards for Management and

Leadership.

Qualification Profile

Level 7 NVQ Diploma in Strategic Management and

Leadership

Qualification title ProQual Level 7 NVQ Diploma in Strategic Management

and Leadership

Ofqual qualification number 601/4760/X

Level 7

Total qualification time 450 hours

Guided learning hours 223

Assessment

Pass or fail

Internally assessed and verified by centre staff

External quality assurance by ProQual verifiers

Qualification start date 1/11/2014

Qualification end date

Entry Requirements

There are no formal entry requirements for this qualification.

Centres should carry out an initial assessment of candidate skills and knowledge to identify

any gaps and help plan the assessment.

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Level 7 NVQ Diploma in Strategic Management & Leadership

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Qualification Structure

Candidates must achieve a minimum of 45 credits:

  • 16 credits from Mandatory Group A, plus
  • A minimum of 29 credits from Optional Group B

A minimum of 35 credits must be achieved at Level 7.

Group A Mandatory Units – complete all units

Unit Reference

Number Unit Title Unit

Level

Credit

Value

K/506/2074 Develop a strategic business plan 7 5

A/506/2077 Execute a strategic business plan 7 5

R/506/2117 Provide strategic leadership and direction 7 6

Group B Optional Units – a minimum of 29 credits

Unit Reference

Number Unit Title Unit

Level

Credit

Value

Y/506/2071 Develop a business strategy 7 6

F/506/2078 Establish organisational governance controls 7 4

J/506/2079 Shape organisational culture and values 7 5

A/506/2080 Manage strategic human resources 7 5

J/506/2082 Obtain financial resources 7 6

J/506/2101 Lead the development of a quality strategy 7 4

F/506/2114 Lead the development of a continuous improvement strategy 7 5

J/506/2048 Establish business risk management processes 5 5

R/506/2053 Promote equality of opportunity, diversity and inclusion 5 5

D/506/2055 Design business processes 5 5

T/506/2059 Develop and manage collaborative relationships with other

organisations 5 5

F/506/2064 Optimise the use of technology 5 6

Y/506/2068 Manage product and/or service development 5 5

L/506/2293 Manage strategic marketing activities 5 7

D/506/2959 Lead the development of a knowledge management strategy 7 7

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Centre Requirements

Centres must be approved to offer this qualification. If your centre is not approved please

complete and submit form ProQual Additional Qualification Approval Application.

Staff

Staff delivering this qualification must be appropriately qualified and/or occupationally

competent.

Assessors/Internal Quality Assurance

For each competence-based unit centres must be able to provide at least one assessor and

one internal verifier who are suitably qualified for the specific occupational area. Assessors

and internal verifiers for competence-based units or qualifications will normally need to

hold appropriate assessor or verifier qualifications, such as:

  • Award in Assessing Competence in the Work Environment
  • Award in Assessing Vocationally Related Achievement
  • Certificate in Assessing Vocational Achievement
  • Award in the Internal Quality Assurance of Assessment Processes and Practices
  • Certificate in Leading the Internal Quality Assurance of Assessment Processes and

Practices

Support for Candidates

Materials produced by centres to support candidates should:

  • enable them to track their achievements as they progress through the learning

outcomes and assessment criteria;

  • provide information on where ProQual’s policies and procedures can be viewed;
  • provide a means of enabling Internal and External Quality Assurance staff to

authenticate evidence

Links to National Standards / NOS mapping

National Occupational Standards (NOS) describe the skills, knowledge and understanding

needed to undertake a particular task or job at different levels of competence.

The structure and units of this qualification are based on NOS for management and

leadership.

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Assessment

This qualification is competence based, candidates must demonstrate the level of

competence described in the units. Assessment is the process of measuring a candidate’s

skill, knowledge and understanding against the standards set in the qualification.

The qualification must be assessed by an appropriately experienced and qualified assessor.

Each candidate is required to produce a portfolio of evidence which demonstrates their

achievement of all of the learning outcomes and assessment criteria for each unit.

Evidence can include: – observation report by assessor

– assignments/projects/reports

– professional discussion

– witness testimony

– candidate product

– worksheets

– record of oral and written questioning

– Recognition of Prior Learning

Learning outcomes set out what a candidate is expected to know, understand or be able to

do.

Assessment criteria specify the standard a candidate must meet to show the learning

outcome has been achieved.

The learning outcomes and assessment criteria can be found from page 8.

Internal Quality Assurance

An internal quality assurance verifier confirms that assessment decisions made in centres

are made by competent and qualified assessors, that they are the result of sound and fair

assessment practice and that they are recorded accurately and appropriately.

Adjustments to Assessment

Adjustments to standard assessment arrangements are made on the individual needs of

candidates. ProQual’s Reasonable Adjustments Policy and Special Consideration Policy sets

out the steps to follow when implementing reasonable adjustments and special

considerations and the service that ProQual provides for some of these arrangements.

Centres should contact ProQual for further information or queries about the contents of the

policy.

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Results Enquiries and Appeals

All enquiries relating to assessment or other decisions should be dealt with by centres, with

reference to ProQual’s Enquiries and Appeals Procedures.

Certification

Candidates who achieve the required credits for qualifications will be awarded:

  • A certificate listing all units achieved with their related credit value, and
  • A certificate giving the full qualification title –

ProQual Level 7 NVQ Diploma in Strategic Management and Leadership

Claiming certificates

Centres may claim certificates for candidates who have been registered with ProQual and

who have successfully achieved the required number of credits for a qualification. All

certificates will be issued to the centre for successful candidates.

Unit certificates

If a candidate does not achieve all of the units/credits required for a qualification, the centre

may claim a unit certificate for the candidate which will list all of the units/credits achieved.

Replacement certificates

If a replacement certificate is required a request must be made to ProQual in writing.

Replacement certificates are labelled as such and are only provided when the claim has

been authenticated. Refer to the Fee Schedule for details of charges for replacement

certificates.

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Level 7 NVQ Diploma in Strategic Management & Leadership

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Learning Outcomes and Assessment Criteria

Unit K/506/2074

Develop a strategic business plan

Learning Outcome – The learner

will:

Assessment Criterion – The learner can:

1 Understand the principles

underpinning the development

of a strategic business plan

1.1 Evaluate a range of strategic planning theories

and models

1.2 Analyse the principles of resource management

1.3 Evaluate the principles of capital investment

appraisal

1.4 Evaluate the role of stakeholders in the

development of strategic business plans

1.5 Explain how to involve stakeholders in the

development of strategic business plans

2 Be able to prepare for business

strategy implementation

2.1 Prioritise strategic objectives in a way that is

consistent with an organisation’s vision and

values

2.2 Identify programmes of activity that are capable

of achieving strategic objectives

2.3 Develop risk management plans that address

identified and likely potential risks

2.4 Identify current and likely future resource

requirements

2.5 Assess the costs and benefits of different

approaches to strategy implementation

2.6 Develop policies that are consistent with the

strategy and vision and which are capable of

meeting the objectives

2.7 Set meaningful and realistic Key Performance

Indicators (KPIs) and evaluation criteria

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Learning Outcome – The learner

will:

Assessment Criterion – The learner can:

3 Be able to develop plans to

deliver the business strategy

3.1 Take action to ensure the strategic plan is

comprehensive in its coverage of products

and/or services, quality, Human Resources,

finance and marketing

3.2 Take action to ensure that organisational

structures and processes are capable of

delivering the plan

3.3 Develop plans to manage the supply chain,

interdependencies and the potential for friction

3.4 Address any legal or ethical requirements

3.5 Articulate the business plan and gain the support

of stakeholders

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Level 7 NVQ Diploma in Strategic Management & Leadership

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Unit A/506/2077

Execute a strategic business plan

Learning Outcome – The learner

will: Assessment Criterion – The learner can:

1 Understand the principles

underpinning the execution

of a strategic business plan

1.1 Analyse the concepts of empowerment, authority,

responsibility, accountability and delegation and

their implications for different types of

organisational structure

1.2 Evaluate the advantages and disadvantages of

centralised and decentralised structures

1.3 Assess the place of change management within

strategy execution

1.4 Analyse the principles of business process reengineering

1.5 Evaluate the application of project management

techniques to monitoring the execution of a

strategic business plan

1.6 Evaluate the scope of tools for monitoring strategic

performance

1.7 Evaluate the advantages and limitations of a range

of evaluation techniques

2 Be able to implement a

strategic business plan

2.1 Develop the vision and objectives of a strategic

business plan

2.2 Delegate responsibilities to individuals who are

authorised to put the strategy into action

2.3 Allocate resources in accordance with priorities

2.4 Monitor the progress of the implementation

against the evaluation plan, key performance

indicators (KPIs) and evaluation criteria

2.5 Take prompt action in the event of problems

arising

3 Be able to evaluate a

strategic business plan

3.1 Justify an evaluation approach that is appropriate

for the nature of the business and the purpose of

the evaluation

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Learning Outcome – The learner

will: Assessment Criterion – The learner can:

3.2 Evaluate the extent of success of the strategy

against evaluation criteria

3.3 Identify the reasons for successes and failures

3.4 Identify the degree of fit between an organisation’s

strategy and its structure

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Level 7 NVQ Diploma in Strategic Management & Leadership

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Unit R/506/2117

Provide strategic leadership and direction

Learning Outcome – The learner will: Assessment Criterion – The learner can:

1 Understand the characteristics

underpinning strategic leadership

and direction

1.1 Assess the implications of corporate strategy

and organisational development on

organisational structures and workforce

composition

1.2 Evaluate the influence of strategic choice on

the structure, culture, leadership and direction

of an organisation

1.3 Evaluate the role of strategic leadership and

direction when operating in turbulent markets

and periods of significant change

1.4 Analyse the characteristics and suitability of a

range of leadership styles used to provide

strategic direction

1.5 Evaluate the nature, influence and implications

of an empowerment strategy

2 Be able to provide leadership and

direction to achieve

organisational objectives

2.1 Evaluate the impact of leadership styles on

strategic decisions

2.2 Align business processes to the achievement of

strategic goals

2.3 Evaluate the impact of operational and

financial strategies and objectives on internal

and external stakeholders

2.4 Apply strategies to motivate employees and

enhance their performance

3 Be able to evaluate the

effectiveness of the leadership

and direction of an organisation

3.1 Evaluate tools and processes used to measure

the performance of a business and its people

3.2 Benchmark an organisation’s performance

against its competitors

3.3 Evaluate the effectiveness of an organisation’s

employee engagement and employee relations

strategies

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Level 7 NVQ Diploma in Strategic Management & Leadership

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Learning Outcome – The learner will: Assessment Criterion – The learner can:

3.4 Evaluate the environmental and social impact

of an organisation

3.5 Identify areas for improvement in strategies

relating to operational performance and the

leadership of people

3.6 Identify areas for improvement in strategies

relating to the social and environmental impact

of an organisation

ProQual, November 2017

Level 7 NVQ Diploma in Strategic Management & Leadership

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Unit Y/506/2071

Develop a business strategy

Learning Outcome – The learner

will: Assessment Criterion – The learner can:

1 Understand the principles

underpinning the development

of a business strategy

1.1 Analyse the components and scope of strategy

and its links with other aspects of business

1.2 Evaluate the use of environmental scanning

techniques and scenario planning models

1.3 Assess the use of economic forecasting data for

strategy development purposes

1.4 Analyse the use of decision making tools and

techniques

1.5 Evaluate a range of perspectives and approaches

to business strategy development

1.6 Analyse the usefulness of strategic planning tools

and theories

1.7 Assess the relationship between strategy

analysis and strategic choice

1.8 Analyse the value of variable pricing strategies at

different stages of an organisation’s lifecycle

2 Be able to evaluate an

organisation’s operating

environment

2.1 Evaluate the impact of political, economic, social,

technological, legal, ethical and environmental

factors on an organisation and its markets

2.2 Analyse competitor activity, their products

and/or services

2.3 Characterise the scope and nature of

stakeholders’ interests

2.4 Identify and assess market value and potential in

existing and potential markets

2.5 Model a range of scenarios relating to an

organisation’s intended market position

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Level 7 NVQ Diploma in Strategic Management & Leadership

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Learning Outcome – The learner

will: Assessment Criterion – The learner can:

3 Be able to develop a strategic

vision

3.1 Formulate a strategic vision that takes account of

the operating environment and stakeholders’

expectations

3.2 Take action to ensure the strategic vision is

consistent with the organisation’s purpose, its

values and long term goals

3.3 Specify stakeholders’ roles and responsibilities in

strategy development

3.4 Articulate the strategic vision and its practical

application to business across the organisation

4 Be able to develop a business

strategy

4.1 Benchmark the organisation’s place in the

market and in its lifecycle

4.2 Identify an organisation’s competitive edge(s)

4.3 Develop a strategy that is viable and is consistent

with the organisation’s strategic vision, mission

and values

4.4 Evaluate a range of models to deliver the

strategy

4.5 Evaluate the extent to which existing

organisational structures and processes are

capable of delivering the strategy

ProQual, November 2017

Level 7 NVQ Diploma in Strategic Management & Leadership

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Unit F/506/2078

Establish organisational governance controls

Learning Outcome – The learner will: Assessment Criterion – The learner can:

1 Understand the nature of

compliance and non-compliance

with governance requirements

1.1 Analyse the scope and types of compliance

and non-compliance

1.2 Evaluate the seriousness of instances of noncompliance

1.3 Assess the way in which the structure and

culture of an organisation influences

attitudes to compliance

2 Understand the legal and regulatory

framework affecting businesses

2.1 Appraise different models of governance

structures and their implications

2.2 Analyse the roles of those within an

organisation’s governing body

2.3 Analyse the legal and regulatory

requirements for a range of statutory

reports

2.4 Analyse an organisation’s potential scope of

non-compliance

2.5 Analyse the responsibility for individual and

corporate non-compliance

2.6 Clarify the distinctions between statutory

and regulatory requirements and codes of

practice

2.7 Appraise the role of overseas bodies and

their influence of an organisation’s business

2.8 Evaluate the concept, application and

implications of good governance

3 Be able to establish governance

controls

3.1 Analyse an organisation’s governance

requirements for legal, regulatory, ethical

and social matters

3.2 Establish controls that are capable of

ensuring the probity of an organisation’s

activities

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Learning Outcome – The learner will: Assessment Criterion – The learner can:

3.3 Resolve tensions between an organisation’s

governance requirements and those of its

stakeholders

3.4 Analyse the extent of an organisation’s

compliance with legal requirements and

assess the potential consequences

3.5 Take action commensurate with the nature

of the non-compliance and associated

consequences

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Level 7 NVQ Diploma in Strategic Management & Leadership

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Unit J/506/2079

Shape organisational culture and values

Learning Outcome – The

learner will: Assessment Criterion – The learner can:

1 Understand organisational

culture and values

1.1 Define the scope of organisational culture and its

effect on individual and organisational behaviour

1.2 Evaluate theories and models of organisational

cultures and values

1.3 Evaluate the drivers to the development of

organisational values in different types of

organisation

1.4 Evaluate ethical dimensions of organisational culture

and values

1.5 Evaluate organisational communication perspectives

1.6 Assess the role of change management techniques in

developing positive organisational cultures and values

1.7 Analyse the potential for friction between

organisational values and individuals’ values

2 Be able to influence

organisational culture and

values

2.1 Characterise the nature, strengths and weaknesses of

organisational culture, sub-cultures and values within

an organisation

2.2 Identify the way in which organisational culture and

values could be enhanced

2.3 Identify the factors that influence organisational

culture and values

2.4 Assess the effect of different organisational cultures

and values on business performance and an

organisation’s place in the market

2.5 Develop a vision, strategy and structures for

influencing organisational culture and values

2.6 Use leadership, interpersonal and communication

skills and tools to influence organisational culture and

values positively

ProQual, November 2017

Level 7 NVQ Diploma in Strategic Management & Leadership

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Unit A/506/2080

Manage strategic human resources

Learning Outcome – The

learner will: Assessment Criterion – The learner can:

1 Understand strategic

workforce planning

1.1 Analyse the evolution of strategic human resource

management theories

1.2 Assess the scope of current and future skills needs of an

organisation

1.3 Evaluate the strategic implications of planning and

recruitment decisions

1.4 Analyse the use of strategic planning tools to forecast and

identify workforce requirements

1.5 Take action to ensure that plans address current and

future needs in terms of the sufficiency and mix of skills,

knowledge and flexibility of the workforce

1.6 Evaluate the contribution of workforce planning to

business success

2 Be able to optimise

retention in an

organisation

2.1 Benchmark retention rates against historical performance

and relevant industry sectors

2.2 Evaluate the strengths, weaknesses and shortfalls of the

skill mix

2.3 Evaluate the factors affecting turnover

2.4 Review how the coherence and effectiveness of policies

and practices contributes to retention

2.5 Evaluate how policies, practices and benefits may be

adapted in the light of feedback

3 Be able to manage

human resources

strategically

3.1 Analyse an organisation’s business strategy and future

intentions

3.2 Develop a human resource strategy that addresses an

organisation’s strategic objectives and priorities

3.3 Analyse the role of employee engagement in a human

resources strategy

ProQual, November 2017

Level 7 NVQ Diploma in Strategic Management & Leadership

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Learning Outcome – The

learner will: Assessment Criterion – The learner can:

3.4 Evaluate the effectiveness of a human resources strategy

against agreed evaluation criteria

3.5 Make recommendations for improvement that are

aligned with the overall business strategy

ProQual, November 2017

Level 7 NVQ Diploma in Strategic Management & Leadership

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Unit J/506/2082

Obtain financial resources

Learning Outcome – The

learner will: Assessment Criterion – The learner can:

1 Understand methods

of raising finance

1.1 Evaluate a range of methods of raising finance

1.2 Evaluate the application of decision making techniques and

tools

1.3 Analyse the requirements of, and influences on,

investment appraisal

1.4 Analyse the constraints on raising finance

1.5 Evaluate the factors which influence an organisation’s

capability to raise finance

2 Be able to identify the

need for financial

resources

2.1 Calculate the cost of activities and overheads needed to

deliver the business strategy and objectives

2.2 Assess a range of options for delivering business objectives

against agreed criteria

2.3 Prepare a business case for financial resources including

objectives, benefits, proposed methods, timescales, costs,

assumptions, risks, contingency plans and evaluation

arrangements

2.4 Take action to obtain support for the business case from

relevant stakeholders

3 Be able to obtain

financial resources

3.1 Select a source of finance based on its terms, risks, and

other relevant business factors

3.2 Agree a contract that specifies amounts, interest, payback

terms, timescales and any other agreement that may affect

the organisation

ProQual, November 2017

Level 7 NVQ Diploma in Strategic Management & Leadership

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Unit J/506/2101

Lead the development of a quality strategy

Learning Outcome – The learner will: Assessment Criterion – The learner can:

1 Understand the principles

underpinning the development of

a quality strategy

1.1 Define the scope of quality

1.2 Distinguish between quality management,

quality assurance, quality control and quality

improvement

1.3 Evaluate a range of approaches to quality

management and the principles on which they

are built

1.4 Analyse the development of quality

management principles

1.5 Evaluate the requirements of a range of quality

standards

2 Be able to develop a quality

strategy

2.1 Identify the scope of a quality strategy

2.2 Devise a strategy that is capable of assuring

and controlling the quality of work to agreed

standards

2.3 Specify standards, processes and protocols

that support the maintenance of quality

standards

2.4 Evaluate the use of technology to manage

quality for different purposes

3 Be able to manage quality 3.1 Implement systems and procedures that are

capable of monitoring quality standards

3.2 Evaluate the capability and capacity of systems

to meet current and predicted quality needs

3.3 Select technologies and suppliers that are

capable of meeting current and likely future

quality needs within constraints

ProQual, November 2017

Level 7 NVQ Diploma in Strategic Management & Leadership

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Unit F/506/2114

Lead the development of a continuous improvement strategy

Learning Outcome – The learner will: Assessment Criterion – The learner can:

1 Understand the principles

underpinning the development of a

continuous improvement strategy

1.1 Define the scope of continuous

improvement and its relationship with

other systems

1.2 Distinguish between continuous and

continual improvement

1.3 Evaluate a range of approaches to

continuous improvement and the

principles on which they are built

1.4 Evaluate the implications of staff

involvement in continuous improvement

1.5 Analyse the development of continuous

improvement

2 Be able to develop a continuous

improvement strategy

2.1 Identify the scope of a continuous

improvement strategy

2.2 Devise a strategy that is capable of

evaluating business performance and

identifying areas that could be improved

2.3 Establish valid measures for evaluating

business performance

2.4 Establish systems for collecting and

assessing information on business

performance

2.5 Foster a culture where people are

encouraged to make suggestions for

improvement

3 Be able to manage continuous

improvement

3.1 Implement systems and procedures that

are capable of measuring business

performance

3.2 Benchmark performance against historical

data, other comparable organisations

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Level 7 NVQ Diploma in Strategic Management & Leadership

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Learning Outcome – The learner will: Assessment Criterion – The learner can:

3.3 Take action to ensure that knowledge and

understanding is fed into the knowledge

management system

3.4 Take action to ensure that improvements

made align with business objectives and

values

ProQual, November 2017

Level 7 NVQ Diploma in Strategic Management & Leadership

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Unit J/506/2048

Establish business risk management processes

Learning Outcome – The learner

will:

Assessment Criterion – The learner can:

1 Understand business risk

management models and

techniques

1.1 Analyse standards relating to the management of

business risk

1.2 Analyse the factors influencing different types of

risk

1.3 Evaluate the relationship between risk

management, business continuity and crisis

management

1.4 Evaluate a range of scenario planning and crisis

management models

1.5 Analyse methods of calculating risk probability

1.6 Analyse the effectiveness of a range of risk

monitoring techniques

1.7 Analyse the significance of risk governance

structures and ownership

2 Be able to develop business

risk management processes

2.1 Review periodically the effectiveness of risk

management strategy, policy and criteria

2.2 Take action to ensure that risk profiles remain

current and relevant

2.3 Develop viable and affordable risk management

processes that are consistent with business needs

and the degree of potential impact of the risk

2.4 Develop contingency and business disruption

processes that are commensurate with the degree

of risk to business as usual and organisational

reputation

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Level 7 NVQ Diploma in Strategic Management & Leadership

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Learning Outcome – The learner

will:

Assessment Criterion – The learner can:

2.5 Take action to ensure that risk management

processes are integrated into operational plans and

activities

3 Be able to evaluate the

effectiveness of business risk

management processes

3.1 Appraise the suitability of a range of risk evaluation

techniques to business risk management

3.2 Evaluate risk using valid quantitative and

qualitative information

3.3 Identify areas for improvement in identifying and

managing risk

3.4 Encourage a culture that accepts and manages risk

ProQual, November 2017

Level 7 NVQ Diploma in Strategic Management & Leadership

27

Unit R/506/2053

Promote equality of opportunity, diversity and inclusion

Learning Outcome – The learner will: Assessment Criterion – The learner can:

1 Understand the principles

underpinning equality, diversity and

inclusion in the workforce

1.1 Analyse the development of equality,

diversity and inclusion policies and

practices in the workforce

1.2 Evaluate the application of approaches to

equal opportunities

1.3 Evaluate the impact of equality, diversity

and inclusion policy on workforce

performance

1.4 Evaluate methods of managing ethical

conflicts

1.5 Evaluate the business benefits of effective

equality, diversity and inclusion policies

and practices

1.6 Evaluate the impact of equality, diversity

and inclusion on organisational practices

1.7 Evaluate the requirements of legislation,

regulation and codes of practice affecting

equality, diversity and inclusion in the

workforce

2 Be able to evaluate organisational

strategies, policies and practices

which address equality, diversity and

inclusion requirements

2.1 Identify the extent to which equality,

diversity and inclusion strategies, policies

and practices are fit for purpose

2.2 Identify strengths and weaknesses by

benchmarking organisational equality,

diversity and inclusion policies and

practices internally and externally

2.3 Identify a range of areas for improvement

in human resource practices, organisational

systems, procedures and/or processes

2.4 Appraise the basis for setting criteria to

evaluate the effectiveness of equality,

diversity and inclusion strategies, policies

and practices

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Level 7 NVQ Diploma in Strategic Management & Leadership

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Learning Outcome – The learner will: Assessment Criterion – The learner can:

3 Be able to promote equality, diversity

and inclusion policies and practices

3.1 Devise a communications strategy and plan

that covers everyone within their area of

responsibility

3.2 Use communication media that are

appropriate to the nature and structure of

the organisation when promoting equality,

diversity and inclusion

3.3 Take action to ensure that equality,

diversity and inclusion policies and

practices are embedded in business

practices

3.4 Promote a culture where actual and

potential discrimination is challenged

3.5 Take action to ensure that organisational

procedures, culture and values reinforce

good practices and encourage people to

challenge discrimination

ProQual, November 2017

Level 7 NVQ Diploma in Strategic Management & Leadership

29

Unit D/506/2055

Design business processes

Learning Outcome – The learner

will: Assessment Criterion – The learner can:

1 Understand techniques and

tools that support the design of

business processes

1.1 Analyse the principles of business change and

business process re-engineering

1.2 Evaluate the concept and application of

workflow patterns and usability testing

1.3 Evaluate a range of modelling tools

1.4 Analyse the factors to be taken into account

when evaluating the effectiveness of business

processes

2 Be able to develop business

processes

2.1 Evaluate the scope for business process

improvement and constraints

2.2 Generate ideas that meet defined business

needs

2.3 Test a proposed process through a modelling

exercise

2.4 Evaluate the feasibility and viability of a

proposed process against agreed criteria

2.5 Establish the degree of overlap between a

proposed process and existing processes and

systems

2.6 Resolve tensions between existing and

proposed systems and processes

2.7 Adhere to organisational policies and

procedures, legal and ethical requirements

when developing business processes

3 Be able to evaluate the

effectiveness of business

processes

3.1 Analyse valid information using techniques that

are appropriate to the process being evaluated

3.2 Assess the cost and benefit of a business

process to the organisation

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Level 7 NVQ Diploma in Strategic Management & Leadership

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Learning Outcome – The learner

will: Assessment Criterion – The learner can:

3.3 Justify recommendations for the rejection,

adoption or enhancements to processes with

evidence

ProQual, November 2017

Level 7 NVQ Diploma in Strategic Management & Leadership

31

Unit T/506/2059

Develop and manage collaborative relationships with other

organisations

Learning Outcome – The learner

will: Assessment Criterion – The learner can:

1 Understand the principles of

effective collaboration with

other organisations

1.1 Assess the nature of potential stakeholders’

interest and needs

1.2 Evaluate the strengths and weaknesses of

stakeholder mapping techniques

1.3 Assess the value of a range of analytical techniques

and alliance modelling

1.4 Evaluate the implications of collaborative

relationships for risk and knowledge management

1.5 Evaluate the implications of collaborative

relationships for the supply chain and sustainability

of future working arrangements

1.6 Evaluate the components, use and likely effects of

invoking an exit strategy

2 Be able to identify external

collaborative relationships to

be developed

2.1 Identify potential organisations that are likely to

complement or enhance the work or reputation of

the organisations involved

2.2 Analyse the potential synergies and scope for

collaboration likely to benefit the organisations

involved

2.3 Balance the benefits of collaboration against the

cost requirements and any potentially adverse

aspects

2.4 Justify decisions and recommendations with

evidence

3 Be able to collaborate with

other organisations

3.1 Agree mutually acceptable terms of reference

3.2 Develop a viable stakeholder engagement plan that

is consistent with organisational strategy,

objectives and values

ProQual, November 2017

Level 7 NVQ Diploma in Strategic Management & Leadership

32

Learning Outcome – The learner

will: Assessment Criterion – The learner can:

3.3 Develop arrangements to manage relationships

that will realise the benefits of collaboration

3.4 Collaborate within agreed terms of reference in a

way that enhances the reputation of the

organisation and fosters productive working

relationships

3.5 Evaluate the effectiveness of on-going collaborative

relationships

ProQual, November 2017

Level 7 NVQ Diploma in Strategic Management & Leadership

33

Unit F/506/2064

Optimise the use of technology

Learning Outcome – The learner

will: Assessment Criterion – The learner can:

1 Understand the principles

underpinning the optimisation

of technology

1.1 Explain how to keep up-to-date with technological

developments

1.2 Analyse the requirements of organisational

procurement processes

1.3 Evaluate the implications of technology for

business continuity and crisis management plans

1.4 Evaluate the legal implications of changes to the

use of technology

1.5 Analyse the requirements of a technology strategy

2 Be able to scope the use of

technology

2.1 Establish evaluation criteria for the use of

technology including extent of use, value,

efficiency and quality

2.2 Evaluate the current use of technology against

agreed criteria

2.3 Identify the scope for improvement including

training, adaptations to existing systems and the

implementation of new systems

2.4 Identify the strategic implications of changes to

the use of technology

2.5 Assess the risks, limitations and benefits of

changes to the use of technology

3 Be able to optimise the use of

technological solutions

3.1 Specify technological requirements and priorities

including the input of others in accordance with

organisational technology strategy

3.2 Take action to ensure the compatibility of

technological plans and systems with other

systems, processes and plans

3.3 Recommend technological solutions that meet the

specified objectives

ProQual, November 2017

Level 7 NVQ Diploma in Strategic Management & Leadership

34

Learning Outcome – The learner

will: Assessment Criterion – The learner can:

4 Be able to manage the use of

technology

4.1 Develop procedures that address all aspects of the

technology and their implications

4.2 Take action to ensure that everyone using the

technology is adequately trained and equipped

4.3 Promote the benefits of technology

4.4 Use monitoring techniques that are appropriate to

the nature of the work carried out and the system

4.5 Take prompt corrective action in the event of

problems arising

ProQual, November 2017

Level 7 NVQ Diploma in Strategic Management & Leadership

35

Unit Y/506/2068

Manage product and/or service development

Learning Outcome – The learner will: Assessment Criterion – The learner can:

1 Understand the development of

new or improved products

and/or services

1.1 Analyse the stages of the development

process, product life cycle and their

requirements

1.2 Explain the requirements of market

segmentation

1.3 Analyse the factors affecting buyer behaviour

1.4 Evaluate the use of market analytical tools

when developing new or improved products

and/or services

2 Be able to establish the need for

new or improved products

and/or services

2.1 Establish criteria by which the need for new or

improved products and/or services will be

evaluated

2.2 Evaluate customers’ and potential customers’

perceptions of the uses, value and quality of

proposed products and/or services

2.3 Identify competitor activity that may have an

impact on the market for new or improved

products and/or services

2.4 Assess the likely impact of customers’ culture

and behaviour on potential sales

3 Be able to manage the

development of new or improved

products and/or services

3.1 Take action to ensure that proposals are

consistent with organisational strategy,

objectives and values

3.2 Assess the costs of developing new or

improved products and/or services

3.3 Assess the viability of products and/or services

by carrying out viability tests

3.4 Evaluate the degree of success of new or

improved products and/or services

ProQual, November 2017

Level 7 NVQ Diploma in Strategic Management & Leadership

36

Unit L/506/2293

Manage strategic marketing activities

Learning Outcome – The learner

will: Assessment Criterion – The learner can:

1 Understand the strategic

management of marketing

activities

1.1 Analyse concepts underpinning strategic

marketing in business practice

1.2 Assess the scope of strategic marketing activities

and how they affect a business

1.3 Evaluate the relationship between the marketing

and other business functions

1.4 Analyse the planning principles involved in

developing a marketing strategy

1.5 Analyse a range of tools to evaluate a strategic

marketing plan

1.6 Explain the advantages and limitations of a range

of marketing strategies

2 Be able to evaluate a market 2.1 Evaluate existing and potential markets against

agreed strategic criteria

2.2 Identify features of actual and potential offerings

through an evaluation of competitors’ products

and/or services

3 Be able to develop a

marketing communications

strategy and plan

3.1 Evaluate a range of marketing communications

frameworks

3.2 Define marketing messages that are consistent

with strategic objectives, organisational culture

and values

3.3 Specify communications media that are likely to

reach the identified target customers

3.4 Integrate marketing communications within

operational processes

4 Be able to manage strategic

marketing activities

4.1 Set pricing strategies that are consistent with

organisational strategy, objectives and values and

which optimise the potential for sales

ProQual, November 2017

Level 7 NVQ Diploma in Strategic Management & Leadership

37

Learning Outcome – The learner

will: Assessment Criterion – The learner can:

4.2 Manage the implementation of marketing

strategies, plans and activities in accordance with

organisational policies, values and priorities

4.3 Monitor the performance of products and/or

services and subcontractors against agreed

success criteria

4.4 Adapt marketing strategies, plans and activities in

the light of feedback and/or changing

circumstances

ProQual, November 2017

Level 7 NVQ Diploma in Strategic Management & Leadership

38

Unit D/506/2959

Lead the development of a knowledge management strategy

Learning Outcome – The

learner will: Assessment Criterion – The learner can:

1 Understand the

principles underpinning

knowledge management

1.1 Analyse the value of knowledge management

1.2 Evaluate the advantages and disadvantages of a range

of models of knowledge management

1.3 Assess the role of staff in the development of a

knowledge management strategy

1.4 Assess the nature of knowledge management as a

strategic asset

1.5 Characterise different knowledge management

approaches and schools of thought

1.6 Analyse different frameworks and dimensions of

knowledge management and the use and implications

of push and pull strategies

1.7 Analyse the use of technology to manage knowledge

2 Be able to develop a

knowledge management

strategy

2.1 Identify the scope for the creation, development,

sharing and transfer of knowledge

2.2 Take action to ensure the strategy identifies businesscritical knowledge, facilitates the creation, maintenance

and sharing of knowledge and addresses hindrances

and risks

2.3 Take action to ensure the strategy provides a

framework for addressing business-critical needs and

addresses all aspects of an organisation’s environment

2.4 Specify standards, processes and protocols that support

knowledge creation, sharing and protection

3 Be able to manage

knowledge

3.1 Implement systems and procedures that protect

intellectual property from unauthorised use

3.2 Evaluate the capability and capacity of existing

information, knowledge and communications systems

to meet current and predicted needs

ProQual, November 2017

Level 7 NVQ Diploma in Strategic Management & Leadership

39

Learning Outcome – The

learner will: Assessment Criterion – The learner can:

3.3 Select technologies and suppliers that are capable of

meeting current and likely future information,

knowledge and communications needs within required

security and resource constraints

4 Be able to promote

knowledge management

4.1 Encourage managers to act as knowledge management

role models

4.2 Use communications media that are appropriate to the

nature of the organisation

ProQual, November 2017

Level 7 NVQ Diploma in Strategic Management & Leadership

 

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