ProQual Level 7 NVQ Diploma in Construction Senior Management Course in Pakistan || Registration Open
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Introduction
The ProQual Level 7 Diploma in Construction Senior Management is aimed at senior
managers in the construction industry working in a wide range of job roles.
The awarding body for this qualification is ProQual Awarding Body (www.proqualab.com)
and the regulatory body is the Office of Qualifications and Examinations Regulation (Ofqual);
It is also endorsed by the sector body for construction – CITB.
The qualification has been accredited onto the Regulated Qualifications Framework (RQF)
and is published on Ofqual’s Register of Qualifications.
Qualification Profile
Level 7 NVQ Diploma in Construction Senior Management
Qualification title ProQual Level 7 NVQ Diploma in Construction Senior
Management
Ofqual qualification number 603/0298/7
Level 7
Total Qualification Time 1440 hours (440 GLH)
Assessment
Pass or fail
Internally assessed and verified by centre staff
External quality assurance by ProQual verifiers
Qualification start date 17/08/16
Qualification end date
Entry Requirements
There are no formal entry requirements for this qualification.
Centres should carry out an initial assessment of candidate skills and knowledge to identify
any gaps and help plan the assessment.
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
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Qualification Structure
To achieve the qualification candidates must complete 4 Mandatory units in Group A plus a
minimum of six units from two optional groups from Group B.
Group A Mandatory Units.
Mandatory Units
Unit Ref. Title Level
K/615/1332 Manage teams in construction 7
M/615/1333 Lead and participate in meetings in construction management 5
T/615/1334 Provide ethical advice, judgement and service in construction
management
7
A/615/1335 Develop self and others in construction management 6
Group B Optional Units
Group B1 Project Development Units
Optional Units
Unit Ref. Title Level
F/615/1336 Prepare and agree a project brief and development programme in
construction
7
L/615/1338 Manage design development and processes in construction 7
J/615/1337 Assess and evaluate the environmental impact of developments in
construction management
7
R/615/1339 Evaluate sustainable resources and requirements in construction
management
6
J/615/1340 Manage marketing and customer service in construction organisations 7
Group B2 Procurement Contracts and Budget Units
Optional Units
Unit Ref. Title Level
L/615/1341 Implement strategic sourcing partnerships in construction management 7
R/615/1342 Establish project procurement arrangements in construction
management
7
Y/615/1343 Manage procurement processes in construction management 7
D/615/1344 Prepare and submit estimates, bids and tenders in construction
management
6
H/615/1345 Ensure that contracts are prepared, negotiated and concluded in
construction management
7
K/615/1346 Control organisational and project income and expenditure in
construction management
7
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Level 7 NVQ Diploma in Construction Senior Management
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Group B3 Project Control Units
Optional Units
Unit Ref. Title Level
M/615/1347 Manage project risks and opportunities in construction 7
T/615/1348 Manage project processes in construction 7
A/615/1349 Manage project evaluation and feedback in construction 7
A/615/1383 Control project outcomes in construction 7
M/615/1350 Evaluate and progress the resolution of disputes in construction
management
7
T/615/1351 Manage project completion in construction 6
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Level 7 NVQ Diploma in Construction Senior Management
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Centre Requirements
Centres must be approved to offer this qualification. If your centre is not approved please
complete and submit form ProQual Additional Qualification Approval Application.
Staff
Staff delivering this qualification must be appropriately qualified and/or occupationally
competent.
Assessors/Internal Quality Assurance
Assessors for each unit must have verifiable, current industry experience and a sufficient
depth of relevant occupational expertise and knowledge, and must use a combination of
assessment methods as defined in the Consolidated Assessment Strategy.
Assessors and internal quality assurance verifiers for competence-based units or
qualifications will normally need to hold appropriate assessor or internal quality assurance
qualifications.
Support for Candidates
Materials produced by centres to support candidates should:
- enable them to track their achievements as they progress through the learning
outcomes and assessment criteria;
- provide information on where ProQual’s policies and procedures can be viewed;
- provide a means of enabling Internal and External Quality Assurance staff to
authenticate evidence
Links to National Standards / NOS mapping
National Occupational Standards (NOS) are owned by a Sector Skills Council or Standard
Setting Body and they describe the skills, knowledge and understanding needed to
undertake a particular task or job at different levels of competence.
The structure and units of this qualification are based on NOS for the construction sector
developed by CITB.
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Level 7 NVQ Diploma in Construction Senior Management
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Assessment
This qualification is competence-based, candidates must demonstrate the level of
competence described in the units. Assessment is the process of measuring a candidate’s
skill, knowledge and understanding against the standards set in the qualification.
The qualifications must be assessed in a work environment and in accordance with the
ConstructionSkills’ Consolidated Assessment Strategy for Construction and the Built
Environment, and it must be internally assessed by an appropriately experienced and
qualified assessor.
Each candidate is required to produce a portfolio of evidence which demonstrates their
achievement of all of the learning outcomes and assessment criteria for each unit.
Evidence can include: – observation report by assessor
– assignments/projects/reports
– professional discussion
– witness testimony
– candidate product
– worksheets
– record of oral and written questioning
– Recognition of Prior Learning
Learning outcomes set out what a candidate is expected to know, understand or be able to
do.
Assessment criteria specify the standard a candidate must meet to show the learning
outcome has been achieved.
Learning outcomes and assessment criteria can be found from page 9.
Internal Quality Assurance
An internal quality assurance verifier confirms that assessment decisions made in centres
are made by competent and qualified assessors, that they are the result of sound and fair
assessment practice and that they are recorded accurately and appropriately.
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Level 7 NVQ Diploma in Construction Senior Management
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Adjustments to Assessment
Adjustments to standard assessment arrangements are made on the individual needs of
candidates. ProQual’s Reasonable Adjustments Policy and Special Consideration Policy sets
out the steps to follow when implementing reasonable adjustments and special
considerations and the service that ProQual provides for some of these arrangements.
Centres should contact ProQual for further information or queries about the contents of the
policy.
Results Enquiries and Appeals
All enquiries relating to assessment or other decisions should be dealt with by centres, with
reference to ProQual’s Enquiries and Appeals Procedures.
Certification
Candidates who achieve the requirements for this qualification will be awarded:
- A certificate listing all units achieved, and
- A certificate giving the full qualification title –
ProQual Level 7 NVQ Diploma in Construction Senior Management
Claiming certificates
Centres may claim certificates for candidates who have been registered with ProQual and
who have successfully achieved the qualification. All certificates will be issued to the centre
for successful candidates.
Unit certificates
If a candidate does not achieve all of the units required for a qualification, the centre may
claim a unit certificate for the candidate which will list all of the units achieved.
Replacement certificates
If a replacement certificate is required a request must be made to ProQual in writing.
Replacement certificates are labelled as such and are only provided when the claim has
been authenticated. Refer to the Fee Schedule for details of charges for replacement
certificates.
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
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Unit K/615/1332
Manage teams in construction
Learning Outcome – The learner
will: Assessment Criterion – The learner can:
1 Be able to select and form a
project team
1.1 Identify the team resources that are needed and where
they can be obtained, and select those that meet agreed
timescales and budget limits
1.2 Identify any significant factors which will affect the
number, type and availability of team resources
1.3 Evaluate the quality and potential reliability of team
resources and circulate the results to decision makers
1.4 Negotiate and agree proposals of contractual arrangements
for team resources which are likely to produce an effective
team and follow necessary rules and formalities
1.5 Follow the rules and formalities for obtaining team
resources
2 Understand how to select and
form a project team
2.1 Describe how to identify the team resources that are
needed and where they can be obtained, and select those
that meet agreed timescales and budget limits
2.2 Describe how to identify any significant factors which will
affect the number, type and availability of team resources
2.3 Evaluate the quality and potential reliability of team
resources and circulate the results to decision makers
2.4 Propose how to negotiate and agree proposals of
contractual arrangements for team resources which are
likely to produce an effective team and follow necessary
rules and formalities
2.5 Explain how to follow the rules and formalities for
obtaining team resources
3 Be able to recruit, select and
keep colleagues
3.1 Talk with colleagues who are leaving your area of
responsibility to identify and discuss their reasons for
leaving
3.2 Identify ways of addressing staff turnover problems,
implement those which clearly fall within your authority
and communicate others to the relevant people for
consideration
3.3 Review, on a regular basis, the work required in your area
of responsibility, identify any shortfall in the number of
colleagues and/or the pool of skills knowledge,
understanding and experience
3.4 Identify and review the options for addressing any
identified shortfalls and decide on the best options to
follow
3.5 Consult with others to produce or update job descriptions
and person specifications where there is a clear need to
recruit
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Level 7 NVQ Diploma in Construction Senior Management
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Learning Outcome – The learner
will: Assessment Criterion – The learner can:
3.6 Consult with others to discuss and agree stages in the
recruitment and selection process for identified vacancies,
the methods that will be used, the associated timings and
who is going to be involved
3.7 Ensure that any information on vacancies is fair, clear and
accurate before it goes to potential applicants
3.8 Seek and make use of specialist expertise in relation to
recruiting, selecting and keeping colleagues
3.9 Participate in the recruitment and selection process, as
agreed, making sure that the process is fair, consistent and
effective
3.10 Make sure that applicants who are offered positions are
likely to be able to perform effectively and work with their
new colleagues
3.11 Judge whether the recruitment and selection process has
been successful in relation to recent appointments in your
area and identify any areas for improvements
4 Understand how to recruit,
select and keep colleagues
4.1 Explain how to talk with colleagues who are leaving your
area of responsibility to identify and discuss their reasons
for leaving
4.2 Describe how to identify ways of addressing staff turnover
problems, implement those which clearly fall within your
authority and communicating others to the relevant people
for consideration
4.3 Examine how to review, on a regular basis, the work
required in your area of responsibility, identify any shortfall
in the number of colleagues and/or the pool of skills
knowledge, understanding and experience
4.4 Describe how to identify and review the options for
addressing any identified shortfalls and decide on the best
options to follow
4.5 Explain how to consult with others to produce or update
job descriptions and person specifications where there is a
clear need to recruit
4.6 Explain how to consult with others to discuss and agree
stages in the recruitment and selection process for
identified vacancies, the methods that will be used, the
associated timings and who is going to be involved
4.7 Explain how to ensure that any information on vacancies is
fair, clear and accurate before it goes to potential
applicants
4.8 Explain how to seek and make use of specialist expertise in
relation to recruiting, selecting and keeping colleagues
4.9 Explain how to participate in the recruitment and selection
process, as agreed, making sure that the process is fair,
consistent and effective
Units – Learning Outcomes and Assessment Criteria
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Level 7 NVQ Diploma in Construction Senior Management
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Learning Outcome – The learner
will: Assessment Criterion – The learner can:
4.10 Explain how to make sure that applicants who are offered
positions are likely to be able to perform effectively and
work with their new colleagues
4.11 Evaluate how to judge whether the recruitment and
selection process has been successful in relation to recent
appointments in your area and identify any areas for
improvements
5 Be able to allocate and monitor
the progress and quality of work
in your area of responsibility
5.1 Confirm the work required in your area of responsibility
with your manager and seek clarification, where necessary,
on any outstanding points and issues
5.2 Plan how the work will be undertaken, seek views from
people in your area of responsibility, identify any priorities
or critical activities and make best use of the available
resources
5.3 Ensure that work is allocated to individuals and/or teams
on a fair basis taking account of skills, knowledge and
understanding, experience and workloads and the
opportunity for development
5.4 Ensure that individuals and/or teams are briefed on
allocated work, showing how it fits with the vision and
objectives for the area and the overall organisation, and
the standard or level of expected performance
5.5 Encourage individuals and/or team members to ask
questions, make suggestions and seek clarification in
relation to allocated work
5.6 Monitor the progress and quality of the work of individuals
and/or teams on a regular and fair basis against the
standard or level of expected performance and provide
prompt and constructive feedback
5.7 Support individuals and/or teams in identifying and dealing
with problems and unforeseen events
5.8 Motivate individual and/or teams to complete the work
they have been allocated and provide, where requested
and where possible, any additional support and/or
resources to help completion
5.9 Monitor your area for conflict, identify the cause(s) when it
occurs and deal with it promptly and effectively
5.10 Identify unacceptable or poor performance, discussing the
cause(s) and agree ways of improving performance with
individuals and/or teams
5.11 Recognise successful completion of significant pieces of
work or work activities by individuals and/or teams
5.12 Use information collected on the performance of
individuals and/or teams in any formal appraisals of
performance
5.13 Review and update plans of work for your area and clearly
communicate any changes to those affected
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
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Learning Outcome – The learner
will: Assessment Criterion – The learner can:
6 Understand how to allocate and
monitor the progress and
quality of work in your area of
responsibility
6.1 Explain how to confirm the work required in your area of
responsibility with your manager and seek clarification,
where necessary, on any outstanding points and issues
6.2 Propose how to plan how the work will be undertaken,
seek views from people in your area of responsibility,
identify any priorities or critical activities and make best
use of the available resources
6.3 Explain how to ensure that work is allocated to individuals
and/or teams on a fair basis taking account of skills,
knowledge and understanding, experience and workloads
and the opportunity for development
6.4 Explain how to ensure that individuals and/or teams are
briefed on allocated work, show how it fits with the vision
and objectives for the area and the overall organisation,
and the standard or level of expected performance
6.5 Explain how to encourage individuals and/or team
members to ask questions, make suggestions and seek
clarification in relation to allocated work
6.6 Examine how to monitor the progress and quality of the
work of individuals and/or teams on a regular and fair basis
against the standard or level of expected performance and
provide prompt and constructive feedback
6.7 Examine how to support individuals and/or teams in
identifying and dealing with problems and unforeseen
events
6.8 Explain how to motivate individual and/or teams to
complete the work they have been allocated and provide,
where requested and where possible, any additional
support and/or resources to help completion
6.9 Examine how to monitor your area for conflict, identify the
cause(s) when it occurs and deal with it promptly and
effectively
6.10 Describe how to identify unacceptable or poor
performance, discuss the cause(s) and agree ways of
improving performance with individuals and/or teams
6.11 Explain how to recognise successful completion of
significant pieces of work or work activities by individuals
and/or teams
6.12 Explain how to use information collected on the
performance of individuals and/or teams in any formal
appraisals of performance
6.13 Examine how to review and update plans of work for your
area and clearly communicate any changes to those
affected
7 Be able to develop productive
working relationships with
colleagues and stakeholders
7.1 Identify stakeholders and the background to and nature of
their interest in the activities and performance of the
organisation
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
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Learning Outcome – The learner
will: Assessment Criterion – The learner can:
7.2 Establish working relationships with relevant colleagues
and stakeholders.
7.3 Recognise and respecting the roles, responsibilities,
interests and concerns of colleagues and stakeholders
7.4 Provide colleagues and stakeholders with appropriate
information to enable them to perform effectively
7.5 Consult colleagues and stakeholders in relation to key
decisions and activities and taking account of their views,
including their priorities, expectations and attitudes to
potential risks.
7.6 Fulfil agreements made with colleagues and stakeholders
and letting them know
7.7 Advising colleagues and stakeholders promptly of any
difficulties or where it will be impossible to fulfil
agreements
7.8 Identify and sort out conflicts of interest and
disagreements with colleagues and stakeholders in ways
that minimise damage to work and activities and to the
individuals and organisations involved
7.9 Monitor and review the effectiveness of working
relationships with colleagues and stakeholders, seek and
provide feedback, in order to identify areas for
improvement
7.10 Monitor wider developments in order to identify issues of
potential interest or concern to stakeholders in the future
and to identify new stakeholders
8 Understand how to develop
productive working
relationships with colleagues
and stakeholders
8.1 Describe how to identify stakeholders and the background
to and nature of their interest in the activities and
performance of the organisation
8.2 Propose how to establish working relationships with
relevant colleagues and stakeholders.
8.3 Explain how to recognise and respect the roles,
responsibilities, interests and concerns of colleagues and
stakeholders
8.4 Explain how to provide colleagues and stakeholders with
appropriate information to enable them to perform
effectively
8.5 Explain how to consult colleagues and stakeholders in
relation to key decisions and activities and take account of
their views, including their priorities, expectations and
attitudes to potential risks.
8.6 Explain how to fulfil agreements made with colleagues and
stakeholders and letting them know
8.7 Propose how to advise colleagues and stakeholders
promptly of any difficulties or where it will be impossible to
fulfil agreements
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
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Learning Outcome – The learner
will: Assessment Criterion – The learner can:
8.8 Describe how to identify and sort out conflicts of interest
and disagreements with colleagues and stakeholders in
ways that minimise damage to work and activities and to
the individuals and organisations involved
8.9 Examine how to monitor and review the effectiveness of
working relationships with colleagues and stakeholders,
seek and provide feedback, in order to identify areas for
improvement
8.10 Examine how to monitor wider developments in order to
identify issues of potential interest or concern to
stakeholders in the future and to identify new stakeholders
Assessment
There must be workplace evidence against each assessment criteria. Where the workplace
evidence does not cover a whole range, knowledge evidence must be provided to cover the
remaining items of range for each relevant assessment criteria.
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
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Unit M/615/1333
Lead and participate in meetings in construction management
Learning Outcome –
The learner will: Assessment Criterion – The learner can:
1 Be able to lead
meetings
1.1 establish the purpose and objectives of the meeting and confirm that a
meeting is the best way to achieve these objectives
1.2 prepare carefully how you will lead the meeting and identify who
needs to participate
1.3 invite participants, give them sufficient notice to enable them to
attend, and state the importance of the meeting, the role they will be
expected to play, and the preparation they need to do
1.4 circulate relevant information in advance and, if required, brief
participants individually on the context and purpose of the meeting
and their roles
1.5 set a fixed time for the meeting to begin and end and allocate time
appropriately for each agenda item.
1.6 state the purpose of the meeting at the start and check that all
participants understand why they are present
1.7 clarify specific objectives at the beginning of each agenda item
1.8 encourage all participants to make clear, concise and constructive
contributions from their perspectives, whilst acknowledging and
building on the contributions of other participants
1.9 discourage unhelpful comments and digressions and refocus attention
on the objectives of the meeting
1.10 manage time flexibly, give more time to particular agenda items, if
necessary, whilst ensure key objectives are met and participants are
kept informed of changes in the agenda
1.11 summarise the discussion at appropriate times and allocate action
points to participants at the end of each agenda item
1.12 take decisions within the meeting’s authority, remit or terms of
reference
1.13 observe any formal procedures or standing orders that apply to the
meeting
1.14 check that decisions and action points are accurately recorded and
promptly communicated to those who need to know
1.15 evaluate whether the purpose and objectives of the meeting have
been achieved and how future meetings could be made more effective
2 Understand how to
lead meetings
2.1 Propose how to establish the purpose and objectives of the meeting
and confirm that a meeting is the best way to achieve these objectives
2.2 Explain how to prepare carefully how you will lead the meeting and
identify who needs to participate
2.3 Explain how to invite participants, give them sufficient notice to enable
them to attend, and state the importance of the meeting, the role they
will be expected to play, and the preparation they need to do
2.4 Explain how to circulate relevant information in advance and, if
required, brief participants individually on the context and purpose of
the meeting and their roles
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
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Learning Outcome –
The learner will: Assessment Criterion – The learner can:
2.5 Explain how to set a fixed time for the meet to begin and end and
allocate time appropriately for each agenda item.
2.6 Explain how to state the purpose of the meeting at the start and check
that all participants understand why they are present
2.7 Explain how to clarify specific objectives at the beginning of each
agenda item
2.8 Explain how to encourage all participants to make clear, concise and
constructive contributions from their perspectives, whilst acknowledge
and building on the contributions of other participants
2.9 Explain how to discourage unhelpful comments and digressions and
refocus attention on the objectives of the meeting
2.10 Evaluate how to manage time flexibly, give more time to particular
agenda items, if necessary, whilst ensuring key objectives are met and
participants are kept informed of changes in the agenda
2.11 Explain how to summarise the discussion at appropriate times and
allocate action points to participants at the end of each agenda item
2.12 Evaluate how to take decisions within the meeting’s authority, remit or
terms of reference
2.13 Explain how to observe any formal procedures or standing orders that
apply to the meeting
2.14 Explain how to check that decisions and action points are accurately
recorded and promptly communicated to those who need to know
2.15 Evaluate whether the purpose and objectives of the meeting have
been achieved and how future meetings could be made more effective
3 Be able to
participate in
meetings
3.1 Brief yourself on the content of the meeting, identify relevant
information and clarify your opinions on various agenda items.
3.2 consult with those who have an interest in the various agenda items in
order to understand and be able to represent their opinions.
3.3 clarify your objectives from the meeting what you hope the meeting
will achieve.
3.4 Present relevant information to the meeting clearly and concisely.
3.5 Present your opinions and the interests of those you are representing
in a convincing way, provide evidence to support your case, if required.
3.6 Articulate any issues and problems emerging from discussions and
propose and evaluate possible solutions.
3.7 acknowledge and constructively discuss information and opinions
provided by other people.
3.8 clarify decisions taken on the various agenda items, where necessary.
3.9 communicate decisions clearly and concisely and in a timely way to
those who have an interest in the various agenda items, in line with
any communication protocol agreed at the meeting.
4 Understand how to
participate in
meetings
4.1 Explain how to brief yourself on the content of the meeting, identify
relevant information and clarify your opinions on various agenda
items.
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
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Learning Outcome –
The learner will: Assessment Criterion – The learner can:
4.2 Explain how to consult with those who have an interest in the various
agenda items in order to understand and be able to represent their
opinions.
4.3 Explain how to clarify your objectives from the meeting what you hope
the meeting will achieve.
4.4 Explain how to present relevant information to the meeting clearly and
concisely.
4.5 Explain how to present your opinions and the interests of those you
are represent in a convincing way, provide evidence to support your
case, if required.
4.6 Explain how to articulate any issues and problems emerging from
discussions and propose and evaluate possible solutions.
4.7 Explain how to acknowledge and constructively discuss information
and opinions provided by other people.
4.8 Explain how to clarify decisions taken on the various agenda items,
where necessary.
4.9 Explain how to communicate decisions clearly and concisely and in a
timely way to those who have an interest in the various agenda items,
in line with any communication protocol agreed at the meeting.
Assessment
There must be workplace evidence against each assessment criteria. Where the workplace
evidence does not cover a whole range, knowledge evidence must be provided to cover the
remaining items of range for each relevant assessment criteria.
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
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Unit T/615/1334
Provide ethical advice, judgement and service in construction management
Learning Outcome – The learner
will: Assessment Criterion – The learner can:
1 Be able to exchange
information and present
advice on technical issues
1.1 obtain and evaluate information which is sufficiently detailed
for the purpose
1.2 present technical information and advice which is complete,
summarised accurately and relevant to technical issues
1.3 present technical recommendations which are clear, accurate
and valid, and which represent the best advice possible, given
the information and resources available
1.4 give technical instructions and guidance which are likely to be
understood by the people who will follow them
1.5 present technical recommendations and advice use a style of
communication which is appropriate to the people receiving
information and advice
1.6 adapt and modify technical recommendations where people
have difficulties understanding them
2 Understand how to exchange
information and present
advice on technical issues
2.1 Explain how to obtain and evaluate information which is
sufficiently detailed for the purpose
2.2 Explain how to present technical information and advice which
is complete, summarised accurately and relevant to technical
issues
2.3 Explain how to present technical recommendations which are
clear, accurate and valid, and which represent the best advice
possible, given the information and resources available
2.4 Propose how to give technical instructions and guidance which
are likely to be understood by the people who will follow them
2.5 Explain how to present technical recommendations and advice
use a style of communication which is appropriate to the
people receiving information and advice
2.6 Explain how to adapt and modify technical recommendations
where people have difficulties understanding them
3 Be able to resolve complex,
indeterminate situations
3.1 identify where complex, indeterminate situations exist,
estimate their effects realistically and summarise the issues
for the organisation
3.2 assess the validity and completeness of the information
available and identify any significant gaps
3.3 specify and obtain sufficient additional information to cover
any gaps and to provide a valid starting point for the analysis
of the situation
3.4 analyse information and draw valid and justifiable conclusions
3.5 apply decision making techniques which increase the reliability
of the conclusions
3.6 reflect on the conclusions and interpret them into detailed
issues that enable known opportunities and solutions to be
identified and utilised for establish policy
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
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Learning Outcome – The learner
will: Assessment Criterion – The learner can:
4 Understand how to resolve
complex, indeterminate
situations
4.1 Describe how to identify where complex, indeterminate
situations exist, estimate their effects realistically and
summarise the issues for the organisation
4.2 Examine how to assess the validity and completeness of the
information available and identify any significant gaps
4.3 Evaluate how to specify and obtain sufficient additional
information to cover any gaps and to provide a valid starting
point for the analysis of the situation
4.4 Examine how to analyse information and draw valid and
justifiable conclusions
4.5 Explain how to apply decision making techniques which
increase the reliability of the conclusions
4.6 Examine how to reflect on the conclusions and interpret them
into detailed issues that enable known opportunities and
solutions to be identified and utilised for establish policy
5 Be able to practice within an
ethical framework
5.1 make judgements and offer advice which balance the needs of
the client, the resources available and the needs of people in
the community who are directly and indirectly affected
5.2 take clear and unequivocal personal responsibility for personal
decisions
5.3 disclose information obtained from clients only to people who
have a right to receive it
5.4 communicate with stakeholders in a style and manner which
maintains professional independence and maximises goodwill
and trust
5.5 define and agree the terms of reference and the expectations
of the people involved in contracts
5.6 enter into contracts and agreements which conform to legal
requirements, ethical standards and recognised good practice
5.7 refuse offers and contracts which may generate conflicts of
interest
5.8 set up and implement systems to protect individual,
organisational and community interests
6 Understand how to practice
within an ethical framework
6.1 Evaluate how to make judgements and offering advice which
balance the needs of the client, the resources available and
the needs of people in the community who are directly and
indirectly affected
6.2 Evaluate how to take clear and unequivocal personal
responsibility for personal decisions
6.3 Explain how to disclose information obtained from clients only
to people who have a right to receive it
6.4 Explain how to communicate with stakeholders in a style and
manner which maintains professional independence and
maximises goodwill and trust
6.5 Evaluate how to define and agree the terms of reference and
the expectations of the people involved in contracts
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
20
Learning Outcome – The learner
will: Assessment Criterion – The learner can:
6.6 Evaluate how to enter into contracts and agreements which
conform to legal requirements, ethical standards and
recognised good practice
6.7 Evaluate how to refuse offers and contracts which may
generate conflicts of interest
6.8 Propose how to set up and implement systems to protect
individual, organisational and community interests
Assessment
There must be workplace evidence against each assessment criteria. Where the workplace
evidence does not cover a whole range, knowledge evidence must be provided to cover the
remaining items of range for each relevant assessment criteria.
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
21
Unit A/615/1335
Develop self and others in construction management
Learning Outcome – The learner will: Assessment Criterion – The learner can:
1 Be able to manage your own
resources and undertake
continuing personal development
in the occupational practice area
1.1 Develop and maintain personal networks of contacts,
which are appropriate to meet your current and future
needs for information and resources
1.2 Check, on a regular basis, how you are using your time
at work and identify possible improvements
1.3 Ensure that your performance consistently meets or
goes beyond agreed requirements
1.4 Get regular and useful feedback on your performance
from those who are in a good position to judge it and
provide you with objective and valid feedback
1.5 Discuss and agree, with those you report to, any
changes to your personal work objectives and
development plan in the light of performance, feedback
received, any development activities undertaken and
any wider changes
1.6 Define the personal aims and objectives for undertaking
personal development
1.7 Identify and contact sources of support and guidance for
undertaking personal development
1.8 Identify and select relevant standards of competence
against which personal development can be measured
1.9 Analyse the current personal level of performance
against the identified standards of competence and
record a profile of present competence and personal
development needs
1.10 Prepare a development plan for achieving identified
development needs
1.11 Undertake development activities aimed at achieving
identified development needs, review and record
progress and the effectiveness of the activities
1.12 Measure the achievement of identified development
needs and record evidence of competence gained
against the identified standards of competence
1.13 Review the cycle of personal development aims and
objectives and revise and update aims and objectives to
suit changing circumstances
2 Understand how to manage your
own resources and undertake
continuing personal development
in the occupational practice area
2.1 Propose how to develop and maintain personal
networks of contacts, which are appropriate to meet
your current and future needs for information and
resources
2.2 Explain how to check, on a regular basis, how you are
using your time at work and identify possible
improvements
2.3 Explain how to ensure that your performance
consistently meets or goes beyond agreed requirements
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
22
Learning Outcome – The learner will: Assessment Criterion – The learner can:
2.4 Explain how to get regular and useful feedback on your
performance from those who are in a good position to
judge it and provide you with objective and valid
feedback
2.5 Explain how to discuss and agree, with those you report
to, any changes to your personal work objectives and
development plan in the light of performance, feedback
received, any development activities undertaken and
any wider changes
2.6 Evaluate how to define the personal aims and objectives
for undertaking personal development
2.7 Describe how to identify and contact sources of support
and guidance for undertaking personal development
2.8 Describe how to identify and select relevant standards
of competence against which personal development can
be measured
2.9 Examine how to analyse the current personal level of
performance against the identified standards of
competence and record a profile of present competence
and personal development needs
2.10 Explain how to prepare a development plan for
achieving identified development needs
2.11 Evaluate how to undertake development activities
aimed at achieving identified development needs,
review and record progress and the effectiveness of the
activities
2.12 Explain how to measure the achievement of identified
development needs and record evidence of competence
gained against the identified standards of competence
2.13 Examine how to review the cycle of personal
development aims and objectives and revise and update
aims and objectives to suit changing circumstances
3 Be able to enable people to learn
and benefit from your experience
3.1 Identify and offer adequate and appropriate
opportunities and resources for people to learn
3.2 Select and summarise relevant and up to date
information about knowledge and practice in a format
which is suitable for distribution and for developing
learning materials
3.3 Advise and coach people so that they can identify their
current level of competence, their learning needs and
targets
3.4 Select and use appropriate learning techniques and
methods which are suitable for the topic and the needs
of the individual
3.5 Present information to people use a pace, style and
form which is appropriate to their needs
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
23
Learning Outcome – The learner will: Assessment Criterion – The learner can:
3.6 Encourage people to ask questions, seek clarification
and advice when they need help and during learning
activities
3.7 Review peoples’ progress towards agreed objectives and
give realistic and positive feedback on achievements
3.8 Identify, through discussion with people, areas where
they need help to achieve their agreed competence
levels and use the information to produce an agreed
personal development plan
4 Understand how to enable people
to learn and benefit from your
experience
4.1 Describe how to identify and offer adequate and
appropriate opportunities and resources for people to
learn
4.2 Evaluate how to select and summarise relevant and up
to date information about knowledge and practice in a
format which is suitable for distribution and for
developing learning materials
4.3 Propose how to advise and coach people so that they
can identify their current level of competence, their
learning needs and targets
4.4 Evaluate how to select and use appropriate learning
techniques and methods which are suitable for the topic
and the needs of the individual
4.5 Explain how to present information to people use a
pace, style and form which is appropriate to their needs
4.6 Explain how to encourage people to ask questions, seek
clarification and advice when they need help and during
learning activities
4.7 Examine how to review peoples’ progress towards
agreed objectives and give realistic and positive
feedback on achievements
4.8 Describe how to identify, through discussion with
people, areas where they need help to achieve their
agreed competence levels and use the information to
produce an agreed personal development plan
Assessment
There must be workplace evidence against each assessment criteria. Where the workplace
evidence does not cover a whole range, knowledge evidence must be provided to cover the
remaining items of range for each relevant assessment criteria.
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
24
Unit F/615/1336
Prepare and agree a project brief and development programme in construction
Learning Outcome – The learner will: Assessment Criterion – The learner can:
1 Be able to prepare proposal for a
project brief
1.1 Identify and agree the stakeholders’ requirements,
opinions and aspirations and prepare a framework for a
proposed project
1.2 Select data which is relevant and valid, analyse it and
qualify its status
1.3 Estimate and confirm the cost and timescale of the
project
1.4 Review the cost implications of adopting alternative
design, construction, services, financing and using
strategies and agree them with stakeholders
1.5 Prepare a draft brief clearly, accurately, unambiguously
and within the time agreed, and present the brief to
stakeholders
1.6 Explain and discuss any significant constraints, framework
opportunities and areas of uncertainty
1.7 Modify the draft to reflect the discussion and relevant
points which have been raised
1.8 Negotiate a clear and mutually acceptable agreement on
the brief which is in sufficient detail to allow work to start
on the next stage of the project
2 Understand how to prepare
proposal for a project brief
2.1 Describe how to identify and agree the stakeholders’
requirements, opinions and aspirations and prepare a
framework for a proposed project
2.2 Evaluate how to select data which is relevant and valid,
analyse it and qualify its status
2.3 Examine how to estimate and confirm the cost and
timescale of the project
2.4 Examine how to review the cost implications of adopting
alternative design, construction, services, financing and
using strategies and agree them with stakeholders
2.5 Explain how to prepare a draft brief clearly, accurately,
unambiguously and within the time agreed, and present
the brief to stakeholders
2.6 Explain how to explain and discuss any significant
constraints, framework opportunities and areas of
uncertainty
2.7 Explain how to modify the draft to reflect the discussion
and relevant points which have been raised
2.8 Propose how to negotiate a clear and mutually acceptable
agreement on the brief which is in sufficient detail to
allow work to start on the next stage of the project
3 Be able to develop a programme
which meets the requirements of
the project brief
3.1 Review the requirements of the brief and check and
clarify initial assumptions about the project development
programme with stakeholders
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
25
Learning Outcome – The learner will: Assessment Criterion – The learner can:
3.2 Develop a realistic outline development programme
which takes account of identified constraints
3.3 Discuss the outline development programme with
stakeholders and agree any necessary modifications to
the brief, outline development programme, or constraints
3.4 Prepare, present and agree a development programme
which meets the requirements of the brief and the
expectations of stakeholders
4 Understand how to develop a
programme which meets the
requirements of the project brief
4.1 Examine how to review the requirements of the brief and
check and clarify initial assumptions about the project
development programme with stakeholders
4.2 Propose how to develop a realistic outline development
programme which takes account of identified constraints
4.3 Explain how to discuss the outline development
programme with stakeholders and agree any necessary
modifications to the brief, outline development
programme, or constraints
4.4 Explain how to prepare, present and agree a development
programme which meets the requirements of the brief
and the expectations of stakeholders
5 Be able to identify, assess and
agree project requirements and
stakeholder preferences
5.1 Clarify the project stakeholders’ understanding of project
processes and the roles of those who need to be involved
5.2 Identify and agree with project stakeholders what their
goals and priorities are both now and for the future
5.3 Clarify the project stakeholders’ circumstances and
requirements, the options available and the constraints
and risks which might apply to the project
5.4 Summarise and present the project requirements and
stakeholders’ preferences
6 Understand how to identify, assess
and agree project requirements
and stakeholder preferences
6.1 Explain how to clarify the project stakeholders’
understanding of project processes and the roles of those
who need to be involved
6.2 Describe how to identify and agree with project
stakeholders what their goals and priorities are both now
and for the future
6.3 Explain how to clarify the project stakeholders’
circumstances and requirements, the options available
and the constraints and risks which might apply to the
project
6.4 Explain how to summarise and present the project
requirements and stakeholders’ preferences
Assessment
There must be workplace evidence against each assessment criteria. Where the workplace
evidence does not cover a whole range, knowledge evidence must be provided to cover the
remaining items of range for each relevant assessment criteria.
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
26
Unit L/615/1338
Manage design development and processes in construction
Learning Outcome – The
learner will: Assessment Criterion – The learner can:
1 Be able to identify and
assess hazards, and identify
risks
1.1 Check that clients are made aware of the relevant health and
safety regulations and legal framework their obligations in
relation to them and advantages in complying with them
1.2 Collaborate with interested parties to ensure the compliance of
designs with relevant health and safety regulations and legal
framework
1.3 Identify operations and individual activities that may give rise to
hazards
1.4 Identify and prioritise the hazards arising from operations and
individual activities
1.5 Obtain accurate information on any potential factors resulting
from the hazards
1.6 Assess the hazards to identify risks on an iterative basis
throughout the development process
2 Understand how to identify
and assess hazards, and
identify risks
2.1 Explain how to check that clients are made aware of the relevant
health and safety regulations and legal framework their
obligations in relation to them and advantages in complying with
them
2.2 Describe how to collaborate with interested parties to ensure the
compliance of designs with relevant health and safety
regulations and legal framework
2.3 Describe how to identify operations and individual activities that
may give rise to hazards
2.4 Describe how to identify and prioritise the hazards arising from
operations and individual activities
2.5 Explain how to obtain accurate information on any potential
factors resulting from the hazards
2.6 Examine how to assess the hazards to identify risks on an
iterative basis throughout the development process
3 Be able to make design
choices to reduce health
and safety risks
3.1 Eliminate identified hazards whilst developing and modify
designs and taking into account conflicting demands
3.2 Reduce identified risks arising from hazards that are not
eliminated when developing and modifying designs
3.3 Give collective measures priority over individual measures when
reducing risks
3.4 Verify that the risk reduction measures comply with relevant
health and safety regulations and guidelines
3.5 Record in design documentation any information needed by
other involved people, so that they can comply with their duties
under relevant health and safety regulations
3.6 Use opportunities to promote the implementation of the risk
reduction measures with other involved people
3.7 Encourage a culture of health, safety and welfare in design
processes and decision making
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
27
Learning Outcome – The
learner will: Assessment Criterion – The learner can:
4 Understand how to make
design choices to reduce
health and safety risks
4.1 Explain how to eliminate identified hazards whilst developing
and modify designs and take into account conflicting demands
4.2 Evaluate how to reduce identified risks arising from hazards that
are not eliminated when developing and modifying designs
4.3 Examine how to give collective measures priority over individual
measures when reducing risks
4.4 Examine how to verify that the risk reduction measures comply
with relevant health and safety regulations and guidelines
4.5 Explain how to record in design documentation any information
needed by other involved people, so that they can comply with
their duties under relevant health and safety regulations
4.6 Explain how to use opportunities to promote the implementation
of the risk reduction measures with other involved people
4.7 Explain how to encourage a culture of health, safety and welfare
in design processes and decision making
5 Be able to manage the
design process
5.1 Review the findings of investigations and identify significant
factors which may influence existing and anticipated
development and design
5.2 Analyse the information available with the project team and
produce realistic design parameters which recognise the
significant factors
5.3 Assess the design parameters, circulate the assessment to the
people responsible for project design, plan and scheduling
5.4 Identify the parts of the project design which interact with each
other, and agree suitable ways to maintain coherence and
consistency between all significant factors influencing the design
5.5 Set up procedures which will maintain coherence and
consistency between the design solutions and the overall
development concept
5.6 Confirm techniques which are suitable for investigating,
calculating, testing, developing and specifying design solutions
6 Understand how to manage
the design process
6.1 Examine how to review the findings of investigations and identify
significant factors which may influence existing and anticipated
development and design
6.2 Examine how to analyse the information available with the
project team and produce realistic design parameters which
recognise the significant factors
6.3 Examine how to assess the design parameters, circulate the
assessment to the people responsible for project design, plan
and scheduling
6.4 Describe how to identify the parts of the project design which
interact with each other, and agree suitable ways to maintain
coherence and consistency between all significant factors
influencing the design
6.5 Propose how to set up procedures which will maintain coherence
and consistency between the design solutions and the overall
development concept
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
28
Learning Outcome – The
learner will: Assessment Criterion – The learner can:
6.6 Explain how to confirm techniques which are suitable for
investigating, calculating, testing, developing and specifying
design solutions
Assessment
There must be workplace evidence against each assessment criteria. Where the workplace
evidence does not cover a whole range, knowledge evidence must be provided to cover the
remaining items of range for each relevant assessment criteria.
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
29
Unit J/615/1337
Assess and evaluate the environmental impact of developments in
construction management
Learning Outcome – The learner
will: Assessment Criterion – The learner can:
1 Be able to identify and
evaluate sustainable
resources
1.1 Investigate, from appropriate information sources, the factors
which impact on the utilisation and sustainability of finite and
renewable resources
1.2 Assess accurately the costs and implications of the
management and replacement of renewable resources
1.3 Identify and summarise appropriate and valid information
sources and identify potential alternative resources
1.4 Compare the technical performance and environmental
implications of alternative resources with the performance of
existing finite resources with a similar function and calculate
any variances
1.5 Investigate, assess and recommend suitable strategies for
developing alternative resources, which indicate positive
technical and environmental advantages
2 Understand how to identify
and evaluate sustainable
resources
2.1 Examine how to investigate, from appropriate information
sources, the factors which impact on the utilisation and
sustainability of finite and renewable resources
2.2 Examine how to assess accurately the costs and implications
of the management and replacement of renewable resources
2.3 Describe how to identify and summarise appropriate and valid
information sources and identify potential alternative
resources
2.4 Propose how to compare the technical performance and
environmental implications of alternative resources with the
performance of existing finite resources with a similar function
and calculate any variances
2.5 Examine how to investigate, assess and recommend suitable
strategies for developing alternative resources, which indicate
positive technical and environmental advantages
3 Be able to investigate,
evaluate and present
sustainable requirements
3.1 Identify goals and priorities for potential development, both
currently and in the future
3.2 Investigate whether there is a justifiable need to undertake
development and considering alternatives
3.3 Investigate and identify the design, function and performance
requirements of the potential project
3.4 Investigate economic factors and resources, environmental
and ecological factors, and social views that affect the future
asset value and sustainability of potential development
3.5 Evaluate the best balance between the potential asset value
and sustainability and project design, function, performance
and return on investment
3.6 Present development strategies in a suitable format and
justify them to decision makers
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
30
Learning Outcome – The learner
will: Assessment Criterion – The learner can:
4 Understand how to
investigate, evaluate and
present sustainable
requirements
4.1 Describe how to identify goals and priorities for potential
development, both currently and in the future
4.2 Examine how to investigate whether there is a justifiable need
to undertake development and consider alternatives
4.3 Examine how to investigate and identify the design, function
and performance requirements of the potential project
4.4 Examine how to investigate economic factors and resources,
environmental and ecological factors, and social views that
affect the future asset value and sustainability of potential
development
4.5 Evaluate the best balance between the potential asset value
and sustainability and project design, function, performance
and return on investment
4.6 Explain how to present development strategies in a suitable
format and justify them to decision makers
5 Be able to assess the
environmental impact of
development proposals
5.1 Investigate the requirements for assessing the environmental
impact of proposals by examining policy documents,
consulting stakeholders and consulting experts
5.2 Select the factors which will be included in the assessment
and the criteria to be used for assessing the impact
5.3 Collate relevant data and examine the proposal in its context
5.4 Identify and review alternative solutions which will improve
environmental quality and increase sustainability
5.5 Analyse and forecast the environmental impact of the selected
factors, both individually and in combination
5.6 Assess, quantify and report on the significance of each factor
and suggest measures which will reduce the environmental
impact
6 Understand how to assess the
environmental impact of
development proposals
6.1 Examine how to investigate the requirements for assessing the
environmental impact of proposals by examining policy
documents, consulting stakeholders and consulting experts
6.2 Evaluate how to select the factors which will be included in
the assessment and the criteria to be used for assessing the
impact
6.3 Explain how to collate relevant data and examine the proposal
in its context
6.4 Describe how to identify and review alternative solutions
which will improve environmental quality and increase
sustainability
6.5 Examine how to analyse and forecast the environmental
impact of the selected factors, both individually and in
combination
6.6 Examine how to assess, quantify and report on the
significance of each factor and suggest measures which will
reduce the environmental impact
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
31
Assessment
There must be workplace evidence against each assessment criteria. Where the workplace
evidence does not cover a whole range, knowledge evidence must be provided to cover the
remaining items of range for each relevant assessment criteria.
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
32
Unit R/615/1339
Evaluate sustainable resources and requirements in construction management
Learning Outcome – The learner
will: Assessment Criterion – The learner can:
1 Be able to establish
arrangements for sustainable
development
1.1 Select and appoint development teams using sound criteria
1.2 Identify and allocate project environment and sustainability
responsibilities
1.3 Select contractors by considering their adoption of
sustainability policies and management
1.4 Identify, minimise and manage project risks by assessing best
practice and adopting sustainability policies
1.5 Confirm the design, function and performance requirements
of the potential project by accounting for identified project
risks in order to achieve sustainable development
2 Understand how to establish
arrangements for sustainable
development
2.1 Evaluate how to select and appoint development teams using
sound criteria
2.2 Describe how to identify and allocate project environment and
sustainability responsibilities
2.3 Evaluate how to select contractors by considering their
adoption of sustainability policies and management
2.4 Describe how to identify, minimise and manage project risks
by assessing best practice and adopting sustainability policies
2.5 Explain how to confirm the design, function and performance
requirements of the potential project by accounting for
identified project risks in order to achieve sustainable
development
3 Be able to assess and provide
for the conservation of energy
use
3.1 Review legislative requirements in order to identify the energy
use and control criteria relevant to the type of development
3.2 Ensure that the information on the development necessary to
assess energy use is gathered and recorded
3.3 Ensure that solutions which meet the criteria for the type of
development are reviewed, calculated and specified
3.4 Prescribe commissioning procedures and certification
necessary for development
3.5 Identify and define any consequent improvements that may
be required to meet energy use and control criteria relevant
to the type of development
3.6 Provide operating and maintenance instructions to users to
enable developments to be operated in an energy efficient
manner
4 Understand how to assess and
provide for the conservation
of energy use
4.1 Examine how to review legislative requirements in order to
identify the energy use and control criteria relevant to the
type of development
4.2 Explain how to ensure that the information on the
development necessary to assess energy use is gathered and
recorded
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
33
Learning Outcome – The learner
will: Assessment Criterion – The learner can:
4.3 Explain how to ensure that solutions which meet the criteria
for the type of development are reviewed, calculated and
specified
4.4 Evaluate how to prescribe commissioning procedures and
certification necessary for development
4.5 Describe how to identify and define any consequent
improvements that may be required to meet energy use and
control criteria relevant to the type of development
4.6 Explain how to provide operating and maintenance
instructions to users to enable developments to be operated
in an energy efficient manner
Assessment
There must be workplace evidence against each assessment criteria. Where the workplace
evidence does not cover a whole range, knowledge evidence must be provided to cover the
remaining items of range for each relevant assessment criteria.
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
34
Unit J/615/1340
Manage marketing and customer service in construction organisations
Learning Outcome – The learner will: Assessment Criterion – The learner can:
1 Be able to identify and resource the
development of new products and
services to meet market needs
1.1 Review the organisation’s operations and evaluate its
strengths and weaknesses to compete in potential
markets
1.2 Identify appropriate and realistic market areas for the
organisation and summarise the information accurately
1.3 Analyse the demand for and type of new products and
services within the identified market areas
1.4 Identify opportunities to use new technologies,
materials and techniques to meet identified market
needs
1.5 Ensure that the resources needed are calculated
accurately and that sufficient resources are allocated
for the development of new products and services
1.6 Negotiate additional resources in cases where existing
resources are insufficient to meet development costs
1.7 Select new and innovative products and services for
development which are based on an accurate
evaluation of the organisation’s business policy
2 Understand how to identify and
resource the development of new
products and services to meet
market needs
2.1 Examine how to review the organisation’s operations
and evaluate its strengths and weaknesses to compete
in potential markets
2.2 Describe how to identify appropriate and realistic
market areas for the organisation and summarise the
information accurately
2.3 Examine how to analyse the demand for and type of
new products and services within the identified market
areas
2.4 Explain how to identify opportunities to use new
technologies, materials and techniques to meet
identified market needs
2.5 Explain how to ensure that the resources needed are
calculated accurately and that sufficient resources are
allocated for the development of new products and
services
2.6 Propose how to negotiate additional resources in cases
where existing resources are insufficient to meet
development costs
2.7 Evaluate how to select new and innovative products
and services for development which are based on an
accurate evaluation of the organisation’s business
policy
3 Be able to develop and implement a
marketing strategy
3.1 Evaluate the present image and reputation of the
organisation with the target audience and identify the
potential client base
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
35
Learning Outcome – The learner will: Assessment Criterion – The learner can:
3.2 Develop an information gathering system to support
the development of marketing and promotion
strategies
3.3 Identify and agree potential new business opportunities
3.4 Evaluate marketing and promotion options and develop
a clear and relevant strategy which is capable of making
a significant impact on the target audience
3.5 Choose methods, media and techniques for the
marketing and promotion of the organisation which are
consistent with the corporate image
3.6 Negotiate, agree and implement a programme and
budget to deliver the agreed marketing and promotion
strategy
3.7 Monitor the marketing and promotion strategy
regularly, review the impact and make modifications
which will improve market presence and penetration
4 Understand how to develop and
implement a marketing strategy
4.1 Evaluate the present image and reputation of the
organisation with the target audience and identify the
potential client base
4.2 Propose how to develop an information gathering
system to support the development of marketing and
promotion strategies
4.3 Describe how to identify and agree potential new
business opportunities
4.4 Evaluate how to evaluate marketing and promotion
options and develop a clear and relevant strategy which
is capable of making a significant impact on the target
audience
4.5 Evaluate how to choose methods, media and
techniques for the marketing and promotion of the
organisation which are consistent with the corporate
image
4.6 Propose how to negotiate, agree and implement a
programme and budget to deliver the agreed marketing
and promotion strategy
4.7 Examine how to monitor the marketing and promotion
strategy regularly, review the impact and make
modifications which will improve market presence and
penetration
5 Be able to develop and maintain a
policy to maximise client and
customer satisfaction
5.1 Summarise and analyse appropriate market research
and assess realistically the type and quality of services
clients and customers will need
5.2 Develop a clear and realistic client and customer service
policy, justify it and agree it with decision makers
5.3 Develop a policy for client and customer service which
summarises the organisation’s agreed policy and
circulate it to all the workforce
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
36
Learning Outcome – The learner will: Assessment Criterion – The learner can:
5.4 Develop and introduce an appropriate client and
customer service system, which will meet the service
needs
5.5 Develop and introduce systems for obtaining client and
customer feedback and monitor them regularly for both
positive and negative feedback
5.6 Summarise positive client and customer feedback and
circulate it to decision makers
5.7 Summarise and investigate negative client and
customer feedback, responding to individual complaints
promptly and resolving cases
5.8 Produce regular summaries of client and customer
complaints, the action taken and recommendations for
future action and circulate the summaries to decision
makers
Assessment
There must be workplace evidence against each assessment criteria. Where the workplace
evidence does not cover a whole range, knowledge evidence must be provided to cover the
remaining items of range for each relevant assessment criteria.
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
37
Unit L/615/1341
Implement strategic sourcing partnerships in construction management
Learning Outcome – The
learner will: Assessment Criterion – The learner can:
1 Be able to agree and
implement systems with
partners
1.1 Specify and agree with partners the ways in which systems will
be managed and aligned
1.2 Identify and agree, with all stakeholders, the changes to
systems which are necessary to meet technical and quality
requirements
1.3 Develop and implement systems, identify any problems and
make appropriate modifications
1.4 Negotiate and agree formal contractual arrangements that set
out the requirements for the implementation and operation of
strategic sourcing partnerships
2 Understand how to agree
and implement systems with
partners
2.1 Evaluate how to specify and agree with partners the ways in
which systems will be managed and aligned
2.2 Describe how to identify and agree, with all stakeholders, the
changes to systems which are necessary to meet technical and
quality requirements
2.3 Propose how to develop and implement systems, identify any
problems and make appropriate modifications
2.4 Propose how to negotiate and agree formal contractual
arrangements that set out the requirements for the
implementation and operation of strategic sourcing
partnerships
3 Be able to monitor and
control arrangements for
strategic sourcing
3.1 Review the terms of contract regularly, and assess whether
there are continued benefits to the partners
3.2 Monitor the performance of suppliers against agreed standards
and quantify any variations in performance
3.3 Inform suppliers about variations in performance from contract
terms, and provide them with advice and information about
the changes needed and the time allowed to make the changes
3.4 Investigate persistent variations and major problems, identify
likely causes and inform all those who are affected
3.5 Assess existing sourcing arrangements against alternative
supply options regularly and estimate the relative benefits and
advantages
4 Understand how to monitor
and control arrangements for
strategic sourcing
4.1 Examine how to review the terms of contract regularly, and
assess whether there are continued benefits to the partners
4.2 Examine how to monitor the performance of suppliers against
agreed standards and quantifying any variations in
performance
4.3 Explain how to inform suppliers about variations in
performance from contract terms, and provide them with
advice and information about the changes needed and the
time allowed to make the changes
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
38
Learning Outcome – The
learner will: Assessment Criterion – The learner can:
4.4 Examine how to investigate persistent variations and major
problems, identify likely causes and inform all those who are
affected
4.5 Examine how to assess existing sourcing arrangements against
alternative supply options regularly and estimate the relative
benefits and advantages
Assessment
There must be workplace evidence against each assessment criteria. Where the workplace
evidence does not cover a whole range, knowledge evidence must be provided to cover the
remaining items of range for each relevant assessment criteria.
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
39
Unit R/615/1342
Establish project procurement arrangements in construction management
Learning Outcome – The
learner will: Assessment Criterion – The learner can:
1 Be able to select and agree
procurement strategies
1.1 Identify and agree feasible and realistic procurement objectives
and criteria
1.2 Identify procurement methods which are capable of meeting
the procurement objectives and evaluate them against selected
criteria
1.3 Select and recommend the most effective procurement
methods which meet stakeholder constraints and relevant legal
and statutory requirements
1.4 Agree and record the selected procurement method and
appropriate implementation procedures
2 Understand how to select
and agree procurement
strategies
2.1 Describe how to identify and agree feasible and realistic
procurement objectives and criteria
2.2 Describe how to identify procurement methods which are
capable of meeting the procurement objectives and evaluate
them against selected criteria
2.3 Evaluate how to select and recommend the most effective
procurement methods which meet stakeholder constraints and
relevant legal and statutory requirements
2.4 Evaluate how to agree and record the selected procurement
method and appropriate implementation procedures
3 Be able to establish project
team partnering
3.1 Identify and confirm with the stakeholders, the type of project
work and objectives for project team partnering
3.2 Form a selection panel of stakeholders to assess potential
partners and identify selection criteria
3.3 Provide information to potential partners and invite them to
submit a statement of their capabilities
3.4 Evaluate the potential partners use the selection criteria and
agree the short-listed potential partners
3.5 Interview and hold discussions with the short-listed potential
partners to assess their suitability and commitment to the
project
3.6 Select and confirm the project partners with the stakeholders
3.7 Negotiate agreements and contracts with project partners
3.8 Conduct workshops for project partners to facilitate cooperative partnering and agree individual and mutual project
objectives
4 Understand how to establish
project team partnering
4.1 Describe how to identify and confirm with the stakeholders, the
type of project work and objectives for project team partnering
4.2 Evaluate how to form a selection panel of stakeholders to assess
potential partners and identify selection criteria
4.3 Explain how to provide information to potential partners and
invite them to submit a statement of their capabilities
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
40
Learning Outcome – The
learner will: Assessment Criterion – The learner can:
4.4 Evaluate the potential partners using the selection criteria and
agree the short-listed potential partners
4.5 Examine how to interview and hold discussions with the shortlisted potential partners to assess their suitability and
commitment to the project
4.6 Evaluate how to select and confirm the project partners with
the stakeholders
4.7 Propose how to negotiate agreements and contracts with
project partners
4.8 Explain how to conduct workshops for project partners to
facilitate co-operative partnering and agree individual and
mutual project objectives
5 Be able to recommend and
agree a form of contract
5.1 Identify clearly the stakeholders and the purpose of the contract
5.2 Identify with the stakeholders significant criteria for selecting
the form of contract
5.3 Select and recommend a form of contract which is appropriate
to the type of project work
5.4 Give clear and accurate information and advice and provide
clients the opportunities to comment and ask for clarification
5.5 Agree a form of contract which is capable of being put into
effect
6 Understand how to
recommend and agree a
form of contract
6.1 Describe how to identify clearly the stakeholders and the
purpose of the contract
6.2 Describe how to identify with the stakeholders significant
criteria for selecting the form of contract
6.3 Evaluate how to select and recommend a form of contract
which is appropriate to the type of project work
6.4 Explain how to give clear and accurate information and advice
and provide clients the opportunities to comment and ask for
clarification
6.5 Evaluate how to agree a form of contract which is capable of
being put into effect
Assessment
There must be workplace evidence against each assessment criteria. Where the workplace
evidence does not cover a whole range, knowledge evidence must be provided to cover the
remaining items of range for each relevant assessment criteria.
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
41
Unit Y/615/1343
Manage procurement processes in construction management
Learning Outcome – The learner
will: Assessment Criterion – The learner can:
1 Be able to evaluate potential
tenderers
1.1 Decide which potential tenderers could meet the contract
specification to fulfil the selected type of procurement
process
1.2 Decide how many tenderers to invite, taking into account
the value and size of the contract
1.3 Send enquiries to potential tenderers, in accordance with
regulatory requirements, and require them to provide
evidence about their experience and capability
1.4 Choose selection criteria which are suitable to weight and
rate performance for the type of work described in the
tender
1.5 Evaluate potential tenderers who respond to the invitation
against the selection criteria, place them in rank order and
choose the number needed
1.6 Offer advice and information to decision makers about
potential tenderers and the selection criteria and modify
the tender list to reflect any changes which are agreed
1.7 Confirm that the selected tenderers are willing to tender
1.8 Add more potential tenderers from the evaluation list which
meet the selection criteria if those contacted are not willing
to tender
2 Understand how to evaluate
potential tenderers
2.1 Evaluate how to decide which potential tenderers could
meet the contract specification to fulfil the selected type of
procurement process
2.2 Evaluate how to decide how many tenderers to invite,
taking into account the value and size of the contract
2.3 Explain how to send enquiries to potential tenderers, in
accordance with regulatory requirements, and require them
to provide evidence about their experience and capability
2.4 Evaluate how to choose selection criteria which are suitable
to weight and rate performance for the type of work
described in the tender
2.5 Evaluate potential tenderers who respond to the invitation
against the selection criteria, place them in rank order and
choose the number needed
2.6 Propose how to offer advice and information to decision
makers about potential tenderers and the selection criteria
and modify the tender list to reflect any changes which are
agreed
2.7 Explain how to confirm that the selected tenderers are
willing to tender
2.8 Explain how to add more potential tenderers from the
evaluation list which meet the selection criteria if those
contacted are not willing to tender
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
42
Learning Outcome – The learner
will: Assessment Criterion – The learner can:
3 Be able to obtain bids and
tenders
3.1 Ensure that procurement documents are drafted which
meet statutory regulations, codes of practice and the
organisation’s policies
3.2 Ensure that procurement documents are issued to all the
tenderers on the agreed list, following the agreed
procedures
3.3 Respond to queries from tenderers promptly and pass on
any additional information which they need
3.4 Ensure that accurate records are kept of procurement
documents issued, feedback, queries and information from
tenderers
3.5 Ensure that required action is implemented when tenderers
withdraw from the process
4 Understand how to obtain bids
and tenders
4.1 Explain how to ensure that procurement documents are
drafted which meet statutory regulations, codes of practice
and the organisation’s policies
4.2 Explain how to ensure that procurement documents are
issued to all the tenderers on the agreed list, following the
agreed procedures
4.3 Explain how to respond to queries from tenderers promptly
and pass on any additional information which they need
4.4 Explain how to ensure that accurate records are kept of
procurement documents issued, feedback, queries and
information from tenderers
4.5 Explain how to ensure that required action is implemented
when tenderers withdraw from the process
5 Be able to analyse and select
successful bids and tenders and
negotiate changes
5.1 Ensure that the tenders received are stored in a secure
place and open them on the closing date in line with the
organisation’s procedures and regulatory requirements
5.2 Select for evaluation those tenders which meet the criteria
and reject those that do not
5.3 Check with tenderers if any discrepancies, omissions and
errors are found in the tenders, and make any amendments
to which tenderers agree
5.4 Analyse the tenders which are selected against the agreed
criteria and choose the tender which best meets the criteria
5.5 Check that the successful tenderer and the client can meet
the obligations of the contract and recommend a preferred
tender to the client
5.6 Negotiate and agree any variations, adjustments and
corrections with the successful tenderer and confirm them
in writing, subject to contract
5.7 Accept the successful tender formally and politely notify
tenderers who have been unsuccessful, about the result
5.8 Modify and repeat the procurement processes if too few
tenders are received to show that there has been adequate
competition
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
43
Learning Outcome – The learner
will: Assessment Criterion – The learner can:
6 Understand how to analyse and
select successful bids and
tenders and negotiate changes
6.1 Explain how to ensure that the tenders received are stored
in a secure place and open them on the closing date in line
with the organisation’s procedures and regulatory
requirements
6.2 Evaluate how to select for evaluation those tenders which
meet the criteria and reject those that do not
6.3 Explain how to check with tenderers if any discrepancies,
omissions and errors are found in the tenders, and make
any amendments to which tenderers agree
6.4 Examine how to analyse the tenders which are selected
against the agreed criteria and choose the tender which
best meets the criteria
6.5 Explain how to check that the successful tenderer and the
client can meet the obligations of the contract and
recommend a preferred tender to the client
6.6 Propose how to negotiate and agree any variations,
adjustments and corrections with the successful tenderer
and confirm them in writing, subject to contract
6.7 Evaluate how to accept the successful tender formally and
politely notify tenderers who have been unsuccessful, about
the result
6.8 Explain how to modify and repeat the procurement
processes if too few tenders are received to show that there
has been adequate competition
Assessment
There must be workplace evidence against each assessment criteria. Where the workplace
evidence does not cover a whole range, knowledge evidence must be provided to cover the
remaining items of range for each relevant assessment criteria.
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
44
Unit D/615/1344
Prepare and submit estimates, bids and tenders in construction management
Learning Outcome – The learner
will: Assessment Criterion – The learner can:
1 Be able to evaluate estimate, bid
and tender enquiry
documentation
1.1 Check the tender details and tender requirements and
confirm them with decision makers
1.2 Summarise the tender requirements accurately and pass
them on for comment to decision makers
1.3 Identify any points of concern in the tender documents and
refer them to decision makers for them to clarify and
resolve
1.4 Evaluate the tender documents against the agreed criteria
and assess whether the organisation is capable of meeting
the tender requirements and has enough resources to do
so
1.5 Identify and assess any contractual and legal issues which
might affect the project
1.6 Investigate the tender documents within budgets and
tender time limits
1.7 Draw accurate conclusions about tender requirements
within the limits of the tender information which is
available, and which provide an objective basis for making a
decision on whether to make a bid
1.8 Keep information about tender enquiries in confidence and
only pass it on to people who have the authority to receive
it
2 Understand how to evaluate
estimate, bid and tender enquiry
documentation
2.1 Explain how to check the tender details and tender
requirements and confirm them with decision makers
2.2 Explain how to summarise the tender requirements
accurately and pass them on for comment to decision
makers
2.3 Describe how to identify any points of concern in the
tender documents and refer them to decision makers for
them to clarify and resolve
2.4 Evaluate the tender documents against the agreed criteria
and assess whether the organisation is capable of meeting
the tender requirements and has enough resources to do
so
2.5 Describe how to identify and assess any contractual and
legal issues which might affect the project
2.6 Examine how to investigate the tender documents within
budgets and tender time limits
2.7 Evaluate how to draw accurate conclusions about tender
requirements within the limits of the tender information
which is available, and which provide an objective basis for
making a decision on whether to make a bid
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
45
Learning Outcome – The learner
will: Assessment Criterion – The learner can:
2.8 Explain how to keep information about tender enquiries in
confidence and only pass it on to people who have the
authority to receive it
3 Be able to assess the resource
requirements and costs within an
estimate, bid and tender
3.1 Develop a proposed method statement and draft
programme which meet the tender requirements
3.2 Calculate, accurately, from available sources, what
resources will be needed, investigate whether the
resources will be available and present the information so
that the requirements can be costed and planned
3.3 Estimate resource costs by calculating an accurate cost for
each item which is required
3.4 Modify the cost to take into account any external factors
which may affect the cost projections
3.5 Produce the overall estimate of costs and check that it is
complete, accurate and in a form which is suitable for a
judgement to be made
3.6 Explain and clarify the projected costs to support the
calculations
3.7 Recommend payment schedules which will meet known
cash flow requirements
4 Understand how to assess the
resource requirements and costs
within an estimate, bid and
tender
4.1 Propose how to develop a proposed method statement and
draft programme which meet the tender requirements
4.2 Explain how to calculate, accurately, from available sources,
what resources will be needed, investigate whether the
resources will be available and present the information so
that the requirements can be costed and planned
4.3 Examine how to estimate resource costs by calculating an
accurate cost for each item which is required
4.4 Explain how to modify the cost to take into account any
external factors which may affect the cost projections
4.5 Explain how to produce the overall estimate of costs and
check that it is complete, accurate and in a form which is
suitable for a judgement to be made
4.6 Explain and clarify the projected costs to support the
calculations
4.7 Propose how to recommend payment schedules which will
meet known cash flow requirements
5 Be able to finalise and submit an
estimate, bid and tender offer
5.1 Identify and evaluate, realistically, the risks and
opportunities involved in a successful tender offer
5.2 Identify and specify any alternatives and qualifications to
the original tender requirements which may improve the
organisation’s ability to carry out the work
5.3 Apply a profit margin and payment schedule which meets
the objectives and strategy of the organisation
5.4 Check that the tender offer is complete and accurate and
conforms to house style, and make any necessary
modifications
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
46
Learning Outcome – The learner
will: Assessment Criterion – The learner can:
5.5 Present and support the tender offer in a manner which
maximises its acceptability
5.6 Collate, arrange and submit tender offer information in
accordance with procurement requirements
5.7 Collect together all the tender offer information, record it,
store it securely and only pass it on to people who have the
authority to receive it
6 Understand how to finalise and
submit an estimate, bid and
tender offer
6.1 Describe how to identify and evaluate, realistically, the risks
and opportunities involved in a successful tender offer
6.2 Describe how to identify and specify any alternatives and
qualifications to the original tender requirements which
may improve the organisation’s ability to carry out the work
6.3 Explain how to apply a profit margin and payment schedule
which meets the objectives and strategy of the organisation
6.4 Explain how to check that the tender offer is complete and
accurate and conforms to house style, and make any
necessary modifications
6.5 Explain how to present and support the tender offer in a
manner which maximises its acceptability
6.6 Explain how to collate, arrange and submit tender offer
information in accordance with procurement requirements
6.7 Explain how to collect together all the tender offer
information, record it, store it securely and only pass it on
to people who have the authority to receive it
Assessment
There must be workplace evidence against each assessment criteria. Where the workplace
evidence does not cover a whole range, knowledge evidence must be provided to cover the
remaining items of range for each relevant assessment criteria.
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
47
Unit H/615/1345
Ensure that contracts are prepared, negotiated and concluded in construction
management
Learning Outcome – The
learner will: Assessment Criterion – The learner can:
1 Be able to ensure that
forms of contract are
prepared
1.1 Select forms of contract, contract clauses and documents for the
form of procurement proposed
1.2 Ensure that standard forms of contract are amended so that the
clauses and documents are suitable for the form of procurement
proposed
1.3 Ensure that particulars and preliminaries are drafted which
accurately describe the needs of all the stakeholders in the form
of contract
1.4 Ensure that contract clauses are checked and that appendices
and amendments meet statutory requirements
1.5 Ensure that non-standard forms of contract, clauses and
documents are drafted, which have legal precedent, where
standard forms of contract or modified standard forms are not
suitable
1.6 Obtain legal advice on the implications of drafting non-standard
clauses and forms of contract and explain why this is necessary
to the stakeholders in the contract
1.7 Obtain necessary checks and approvals for the draft forms of
contract
2 Understand how to ensure
that forms of contract are
prepared
2.1 Explain how to select forms of contract, contract clauses and
documents for the form of procurement proposed
2.2 Explain how to ensure that standard forms of contract are
amended so that the clauses and documents are suitable for the
form of procurement proposed
2.3 Explain how to ensure that particulars and preliminaries are
drafted which accurately describe the needs of all the
stakeholders in the form of contract
2.4 Explain how to ensure that contract clauses are checked and that
appendices and amendments meet statutory requirements
2.5 Explain how to ensure that non-standard forms of contract,
clauses and documents are drafted, which have legal precedent,
where standard forms of contract or modified standard forms
are not suitable
2.6 Explain how to obtain legal advice on the implications of drafting
non-standard clauses and forms of contract and explain why this
is necessary to the stakeholders in the contract
2.7 Explain how to obtain necessary checks and approvals for the
draft forms of contract
3 Be able to ensure that the
contract is negotiated and
concluded
3.1 Ensure that the obligations of the parties to the contract are
identified and obtain valid, written proof that they are able to
meet the obligations
3.2 Negotiate contracts use a style and manner which maintains
good long term relationships with all the stakeholders
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
48
Learning Outcome – The
learner will: Assessment Criterion – The learner can:
3.3 Negotiate and agree optimum contract terms, conditions and
amendments
3.4 Record the results of negotiations accurately and pass the
information on, promptly and in accordance with legal
requirements, to all the stakeholders
3.5 Ensure that accurate copies of the final contract documents are
prepared and checked to meet legal requirements and arrange
for them to be signed
4 Understand how to ensure
that the contract is
negotiated and concluded
4.1 Explain how to ensure that the obligations of the parties to the
contract are identified and obtain valid, written proof that they
are able to meet the obligations
4.2 Propose how to negotiate contracts use a style and manner
which maintains good long term relationships with all the
stakeholders
4.3 Propose how to negotiate and agree optimum contract terms,
conditions and amendments
4.4 Explain how to record the results of negotiations accurately and
pass the information on, promptly and in accordance with legal
requirements, to all the stakeholders
4.5 Explain how to ensure that accurate copies of the final contract
documents are prepared and checked to meet legal
requirements and arrange for them to be signed
Assessment
There must be workplace evidence against each assessment criteria. Where the workplace
evidence does not cover a whole range, knowledge evidence must be provided to cover the
remaining items of range for each relevant assessment criteria.
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
49
Unit K/615/1346
Control organisational and project income and expenditure in construction
management
Learning Outcome – The learner
will: Assessment Criterion – The learner can:
1 Be able to allocate
organisational budgets
1.1 Identify responsibilities for budgetary control and allocations
under the budget headings of financial plans
1.2 Identify an appropriate method of maintaining overall
control of the budget, produce guidance documents and
circulate the information to those responsible
1.3 Identify appropriate methods for presenting, in a suitable
format, financial information to responsible personnel
1.4 Issue allocations under budget headings, cash flow
calculations and report requirements to those with financial
responsibilities
1.5 Authorise expenditure and changes to budgets and issue the
information to those responsible
1.6 Identify and agree appropriate methods and timescales for
reporting contingencies and variances
1.7 Resolve queries and discrepancies over allocated budgets
2 Understand how to allocate
organisational budgets
2.1 Describe how to identify responsibilities for budgetary
control and allocations under the budget headings of
financial plans
2.2 Describe how to identify an appropriate method of
maintaining overall control of the budget, produce guidance
documents and circulate the information to those
responsible
2.3 Describe how to identify appropriate methods for
presenting, in a suitable format, financial information to
responsible personnel
2.4 Explain how to issue allocations under budget heads, cash
flow calculations and report requirements to those with
financial responsibilities
2.5 Evaluate how to authorise expenditure and changes to
budgets and issue the information to those responsible
2.6 Describe how to identify and agree appropriate methods and
timescales for reporting contingencies and variances
2.7 Propose how to resolve queries and discrepancies over
allocated budgets
3 Be able to prepare and agree
reimbursement for loss and
expense
3.1 Assess the basis of claims and criteria for recovery against
the contract and relevant expert opinion, and progress and
structure valid claims which can be substantiated
3.2 Calculate claims accurately from relevant and verified
information sources
3.3 Identify the liability for the cost and inform the people
involved in the contract
3.4 Analyse the opposing grounds for the claims, structure the
claims clearly and present them
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
50
Learning Outcome – The learner
will: Assessment Criterion – The learner can:
3.5 Negotiate and agree amendments to the claim with the
people involved in the contract
3.6 Conduct negotiations with the people involved in the
contract in a professional manner
3.7 Record documents, back-up information and calculations
accurately, reference them clearly and store them so that
they can be easily referred to for audit and reference
4 Understand how to prepare
and agree reimbursement for
loss and expense
4.1 Examine how to assess the basis of claims and criteria for
recovery against the contract and relevant expert opinion,
and progress and structure valid claims which can be
substantiated
4.2 Explain how to calculate claims accurately from relevant and
verified information sources
4.3 Describe how to identify the liability for the cost and inform
the people involved in the contract
4.4 Examine how to analyse the opposing grounds for the claims,
structure the claims clearly and present them
4.5 Propose how to negotiate and agree amendments to the
claim with the people involved in the contract
4.6 Propose how to conduct negotiations with the people
involved in the contract in a professional manner
4.7 Explain how to record documents, back-up information and
calculations accurately, reference them clearly and store
them so that they can be easily referred to for audit and
reference
Assessment
There must be workplace evidence against each assessment criteria. Where the workplace
evidence does not cover a whole range, knowledge evidence must be provided to cover the
remaining items of range for each relevant assessment criteria.
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
51
Unit M/615/1347
Manage project risks and opportunities in construction
Learning Outcome – The learner
will: Assessment Criterion – The learner can:
1 Be able to assess and manage
project risks and opportunities
1.1 Identify and review project information and processes
relating to risks and opportunities
1.2 Identify and assess the significance and ownership of the risks
and opportunities
1.3 Select the most effective risk management methods and
procedures to manage residual risks that comply with all
relevant regulations and guidelines
1.4 Identify the activities and resources required to implement
the risk management methods
1.5 Specify clearly the procedures for implement the risk
management methods and procedures
1.6 Implement and maintain the risk management methods and
procedures and modify them to meet changed circumstances
2 Understand how to assess and
manage project risks and
opportunities
2.1 Describe how to identify and review project information and
processes relating to risks and opportunities
2.2 Describe how to identify and assess the significance and
ownership of the risks and opportunities
2.3 Evaluate how to select the most effective risk management
methods and procedures to manage residual risks that
comply with all relevant regulations and guidelines
2.4 Describe how to identify the activities and resources required
to implement the risk management methods
2.5 Evaluate how to specify clearly the procedures for implement
the risk management methods and procedures
2.6 Explain how to implement and maintain the risk management
methods and procedures and modify them to meet changed
circumstances
Assessment
There must be workplace evidence against each assessment criteria. Where the workplace
evidence does not cover a whole range, knowledge evidence must be provided to cover the
remaining items of range for each relevant assessment criteria.
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
52
Unit T/615/1348
Manage project processes in construction
Learning Outcome – The
learner will: Assessment Criterion – The learner can:
1 Be able to develop and
maintain systems for manage
health, safety and welfare
1.1 Encourage a culture of health, safety and welfare on the
project and identify and recommend opportunities for
improving the health and safety of the work environment
1.2 Develop and maintain adequate health, safety and welfare
policies and systems which meet organisational and statutory
requirements
1.3 Allocate health, safety and welfare responsibilities, equipment
and resources to people which are consistent with
organisational and statutory requirements, and the specific
project requirements
1.4 Develop and implement systems which meet statutory
requirements for identifying and reducing hazards and report
accidents and emergencies and preventing recurrence
1.5 Ensure that health, safety and welfare systems are checked
regularly, in accordance with organisational and statutory
requirements, and identify and record any special site
conditions and situations which do not comply with
regulations
2 Understand how to develop
and maintain systems for
manage health, safety and
welfare
2.1 Explain how to encourage a culture of health, safety and
welfare on the project and identify and recommend
opportunities for improving the health and safety of the work
environment
2.2 Propose how to develop and maintain adequate health, safety
and welfare policies and systems which meet organisational
and statutory requirements
2.3 Explain how to allocate health, safety and welfare
responsibilities, equipment and resources to people which are
consistent with organisational and statutory requirements, and
the specific project requirements
2.4 Propose how to develop and implement systems which meet
statutory requirements for identifying and reducing hazards
and reporting accidents and emergencies and preventing
recurrence
2.5 Explain how to ensure that health, safety and welfare systems
are checked regularly, in accordance with organisational and
statutory requirements, and identify and record any special
site conditions and situations which do not comply with
regulations
3 Be able to establish and
manage project team
activities
3.1 Prepare a strategy for the project which makes the best use of
the capabilities of all project team members
3.2 Examine stakeholder needs and intentions from the brief,
discuss them with stakeholders, clarify them and resolve any
issues
3.3 Develop clear parameters which will enable the project to
meet the requirements of the brief and schedules
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
53
Learning Outcome – The
learner will: Assessment Criterion – The learner can:
3.4 Set up arrangements to achieve effective communication and
trust between stakeholders
3.5 Set up and agree, with the project team members, appropriate
and realistic methods for project development, evaluation,
modification, monitoring and updating
3.6 Identify potential areas needing investigation and agree a
realistic timescale and costs with the project team
3.7 Motivate, coach and involve project team members to
maximise and integrate their contributions to the project
development
3.8 Monitor the progress of the project team and provide project
team members with feedback on timing, task completion and
team processes
3.9 Coordinate feedback sessions in a manner which is suitable for
the needs and capabilities of the project team and which
allows each team member enough time to express their views
4 Understand how to establish
and manage project team
activities
4.1 Propose how to prepare a strategy for the project which
makes the best use of the capabilities of all project team
members
4.2 Examine stakeholder needs and intentions from the brief,
discuss them with stakeholders, clarify them and resolve any
issues
4.3 Propose how to develop clear parameters which will enable
the project to meet the requirements of the brief and
schedules
4.4 Propose how to set up arrangements to achieve effective
communication and trust between stakeholders
4.5 Propose how to set up and agree, with the project team
members, appropriate and realistic methods for project
development, evaluation, modification, monitoring and
updating
4.6 Describe how to identify potential areas needing investigation
and agree a realistic timescale and costs with the project team
4.7 Explain how to motivate, coach and involve project team
members to maximise and integrate their contributions to the
project development
4.8 Examine how to monitor the progress of the project team and
provide project team members with feedback on timing, task
completion and team processes
4.9 Explain how to coordinate feedback sessions in a manner
which is suitable for the needs and capabilities of the project
team and which allows each team member enough time to
express their views
5 Be able to implement project
organisation and
communication systems
5.1 Identify the organisational and communication needs for the
project
5.2 Implement systems which are compatible with those used by
the client and supply chain and which enable clear and
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
54
Learning Outcome – The
learner will: Assessment Criterion – The learner can:
effective management, and administrative and operational
controls
5.3 Produce information about people’s roles and responsibilities,
the project, and the organisational structure, and circulate the
information to stakeholders
5.4 Introduce methods of communicating, reporting, recording
and retrieving information between stakeholders which are
appropriate to the needs of the project and monitor the
methods regularly for effectiveness
5.5 Identify and investigate breakdowns in communication, and
take action to restore effective communication
5.6 Set up systems for recording and providing feedback on the
ways in which resources are allocated and used
5.7 Audit health, safety and welfare systems regularly, in
accordance with organisational and statutory requirements,
and identify and record any special site conditions and
situations which do not comply with regulations
6 Understand how to
implement project
organisation and
communication systems
6.1 Describe how to identify the organisational and
communication needs for the project
6.2 Explain how to implement systems which are compatible with
those used by the client and supply chain and which enable
clear and effective management, and administrative and
operational controls
6.3 Explain how to produce information about people’s roles and
responsibilities, the project, and the organisational structure,
and circulate the information to stakeholders
6.4 Propose how to introduce methods of communicating,
reporting, recording and retrieving information between
stakeholders which are appropriate to the needs of the project
and monitor the methods regularly for effectiveness
6.5 Describe how to identify and investigate breakdowns in
communication, and take action to restore effective
communication
6.6 Propose how to set up systems for recording and providing
feedback on the ways in which resources are allocated and
used
6.7 Examine how to audit health, safety and welfare systems
regularly, in accordance with organisational and statutory
requirements, and identify and record any special site
conditions and situations which do not comply with
regulations
Assessment
There must be workplace evidence against each assessment criteria. Where the workplace
evidence does not cover a whole range, knowledge evidence must be provided to cover the
remaining items of range for each relevant assessment criteria.
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
55
Unit A/615/1349
Manage project evaluation and feedback in construction
Learning Outcome – The learner
will: Assessment Criterion – The learner can:
1 Be able to obtain and evaluate
project feedback information and
make improvements
1.1 Promote the value of making improvements from feedback
and encourage all those involved in the project to
cooperate and obtain feedback information
1.2 Identify and agree the areas to focus on for making
improvements from feedback
1.3 Identify and agree valid and reliable methods and sources
for obtaining feedback information on projects and for
assessing and recommending improvements from feedback
1.4 Obtain, investigate and assess feedback information from
all relevant methods and sources
1.5 Review the feedback information, match it against the
original requirements and objectives and summarise both
positive and negative factors
1.6 Recommend improvements from feedback received and
justify the recommendations to decision makers
1.7 Classify improvements from feedback which have been
agreed and incorporate the improvements accurately into
updated procedures and databases
1.8 Summarise changes and improvements from feedback
which have been agreed and promote them for adoption
and use
2 Understand how to obtain and
evaluate project feedback
information and make
improvements
2.1 Propose how to promote the value of making
improvements from feedback and encourage all those
involved in the project to cooperate and obtain feedback
information
2.2 Describe how to identify and agree the areas to focus on
for making improvements from feedback
2.3 Describe how to identify and agree valid and reliable
methods and sources for obtaining feedback information
on projects and for assessing and recommending
improvements from feedback
2.4 Explain how to obtain, investigate and assess feedback
information from all relevant methods and sources
2.5 Examine how to review the feedback information, match it
against the original requirements and objectives and
summarise both positive and negative factors
2.6 Propose how to recommend improvements from feedback
received and justify the recommendations to decision
makers
2.7 Explain how to classify improvements from feedback which
have been agreed and incorporate the improvements
accurately into updated procedures and databases
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
56
Learning Outcome – The learner
will: Assessment Criterion – The learner can:
2.8 Explain how to summarise changes and improvements
from feedback which have been agreed and promote them
for adoption and use
Assessment
There must be workplace evidence against each assessment criteria. Where the workplace
evidence does not cover a whole range, knowledge evidence must be provided to cover the
remaining items of range for each relevant assessment criteria.
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
57
Unit A/615/1383
Control project outcomes in construction
Learning Outcome – The
learner will: Assessment Criterion – The learner can:
1 Be able to control projects
against quality standards
1.1 Identify and interpret quality standards from available
information and pass them to the project team for their
implementation, before they start work
1.2 Set up systems for inspecting, controlling and recording the
quality of work against specified quality standards
1.3 Require unacceptable quality standards to be corrected and
notify the project team if this is not done within a reasonable
time
1.4 Inform the project team regularly about significant variations
in quality standards, programme and safety implications, and
suggest the decisions which they need to make and actions
they need to take
1.5 Identify improvements from feedback received and
recommend them to the project team and agree amendments
to the contract quality requirements and specifications and
record them
2 Understand how to control
projects against quality
standards
2.1 Describe how to identify and interpret quality standards from
available information and pass them to the project team for
their implementation, before they start work
2.2 Propose how to set up systems for inspecting, controlling and
recording the quality of work against specified quality
standards
2.3 Describe how to require unacceptable quality standards to be
corrected and notify the project team if this is not done within
a reasonable time
2.4 Explain how to inform the project team regularly about
significant variations in quality standards, programme and
safety implications, and suggest the decisions which they need
to make and actions they need to take
2.5 Describe how to identify improvements from feedback
received and recommend them to the project team and agree
amendments to the contract quality requirements and
specifications and record them
3 Be able to ensure project
compliance with legal and
statutory requirements
3.1 Identify and interpret legal and statutory requirements from
available information and clarify them where there is
uncertainty
3.2 Ensure that required legal and statutory consents are obtained
3.3 Brief the project team about their legal and statutory
responsibilities to those responsible for implement them
before they start work on the contract
3.4 Develop and implement monitoring systems, collect
information regularly and summarise it
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
58
Learning Outcome – The
learner will: Assessment Criterion – The learner can:
3.5 Identify situations which do not comply with legal and
statutory requirements, investigate the circumstances
thoroughly and take appropriate corrective action
3.6 Identify any changes in legal and statutory requirements which
may have an impact on the project, summarise the important
details and pass this on to the project team
3.7 Complete statutory submissions accurately and on time
4 Understand how to ensure
project compliance with legal
and statutory requirements
4.1 Describe how to identify and interpret legal and statutory
requirements from available information and clarify them
where there is uncertainty
4.2 Explain how to ensure that required legal and statutory
consents are obtained
4.3 Explain how to brief the project team about their legal and
statutory responsibilities to those responsible for implement
them before they start work on the contract
4.4 Propose how to develop and implement monitoring systems,
collect information regularly and summarise it
4.5 Describe how to identify situations which do not comply with
legal and statutory requirements, investigate the
circumstances thoroughly and take appropriate corrective
action
4.6 Describe how to identify any changes in legal and statutory
requirements which may have an impact on the project,
summarise the important details and pass this on to the
project team
4.7 Explain how to complete statutory submissions accurately and
on time
5 Be able to control project
progress against agreed
programme
5.1 Develop and implement systems to monitor and record
information on the progress of the project against the agreed
programme
5.2 Collect information regularly and summarise it accurately
5.3 Identify inadequately and inappropriately specified resources,
inform project team and specify and obtain alternative
resources
5.4 Ensure that any deviations are identified and quantified from
planned progress which have occurred, or which may occur,
and which could affect the programme
5.5 Investigate the circumstances of any deviations thoroughly and
agree and implement appropriate corrective action
5.6 Recommend options which are most likely to minimise
increases in time and help the project progress, and pass these
on to the project team
5.7 Regularly inform the project team and stakeholders about
progress, changes to the programme, resource needs, and
suggest the decisions and actions that need to be taken
5.8 Identify improvements from feedback received and
recommend them to project team and stakeholders
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
59
Learning Outcome – The
learner will: Assessment Criterion – The learner can:
6 Understand how to control
project progress against
agreed programme
6.1 Propose how to develop and implement systems to monitor
and record information on the progress of the project against
the agreed programme
6.2 Explain how to collect information regularly and summarise it
accurately
6.3 Describe how to identify inadequately and inappropriately
specified resources, inform project team and specify and
obtain alternative resources
6.4 Explain how to ensure that any deviations are identified and
quantified from planned progress which have occurred, or
which may occur, and which could affect the programme
6.5 Examine how to investigate the circumstances of any
deviations thoroughly and agree and implement appropriate
corrective action
6.6 Propose how to recommend options which are most likely to
minimise increases in time and help the project progress, and
pass these on to the project team
6.7 Explain how to regularly inform the project team and
stakeholders about progress, changes to the programme,
resource needs, and suggest the decisions and actions that
need to be taken
6.8 Describe how to identify improvements from feedback
received and recommend them to project team and
stakeholders
7 Be able to control project
value and costs
7.1 Ensure that appropriate project cost control systems are
developed and implemented which are able to provide early
warning of problems
7.2 Ensure that value and cost data is collected regularly, recorded
correctly and passed on to the people who need it in time for
them to be able to use it
7.3 Ensure that the correct work value and cost data are calculated
from measurement of work quantity and payment rates
7.4 Ensure that accurate value and cost data is prepared and
present it in a format which will help people to make decisions
7.5 Ensure that variations and trends in value and cost data are
identified and quantify and cost them
7.6 Ensure that any variations are investigated thoroughly and
appropriate corrective action is agreed and implemented with
the project team which will restore costs and expenditure to
budget
7.7 Ensure that systems and processes are developed and
implemented for identifying opportunities for cost savings and
recommend them to the project team
7.8 Ensure that realistic opportunities for cost savings are
identified and costed correctly and recommend them to the
project team
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
60
Learning Outcome – The
learner will: Assessment Criterion – The learner can:
8 Understand how to control
project value and costs
8.1 Explain how to ensure that appropriate project cost control
systems are developed and implemented which are able to
provide early warning of problems
8.2 Explain how to ensure that value and cost data is collected
regularly, recorded correctly and passed on to the people who
need it in time for them to be able to use it
8.3 Explain how to ensure that the correct work value and cost
data are calculated from measurement of work quantity and
payment rates
8.4 Explain how to ensure that accurate value and cost data is
prepared and present it in a format which will help people to
make decisions
8.5 Explain how to ensure that variations and trends in value and
cost data are identified and quantify and cost them
8.6 Explain how to ensure that any variations are investigated
thoroughly and appropriate corrective action is agreed and
implemented with the project team which will restore costs
and expenditure to budget
8.7 Explain how to ensure that systems and processes are
developed and implemented for identifying opportunities for
cost savings and recommend them to the project team
8.8 Explain how to ensure that realistic opportunities for cost
savings are identified and costed correctly and recommend
them to the project team
Assessment
There must be workplace evidence against each assessment criteria. Where the workplace
evidence does not cover a whole range, knowledge evidence must be provided to cover the
remaining items of range for each relevant assessment criteria.
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
61
Unit M/615/1350
Evaluate and progress the resolution of disputes in construction management
Learning Outcome – The
learner will: Assessment Criterion – The learner can:
1 Be able to evaluate potential
implications for the
resolution of disputes
1.1 Summarise the type and nature of the dispute and its legal
context
1.2 Assess the strengths and weaknesses of the case and make a
judgement about the potential outcomes
1.3 Evaluate all the information which is relevant to the dispute,
identify information which will support the case and
summarise and justify it in a reasoned argument
1.4 Identify what expertise and support will be needed at different
stages of the dispute
1.5 Consult with experts, and provide them with a clear, valid and
accurate summary, in cases where expert interpretation and
judgement is required
1.6 Assess the arguments and the advice received from experts,
produce justifiable conclusions and recommendations for
further action and pass these to the people involved in the
dispute
1.7 Assess the implications of proceeding with the case
1.8 Identify potential options for settling the dispute which are
based on relevant information and accurate assessments
1.9 Identify potential responses to the options for settling the
dispute and assess the risk involved
1.10 Recommend a process for settling the dispute which is likely to
be most acceptable to all the people involved and which meets
legal requirements
1.11 Specify, clearly, the process for settling the dispute which has
been agreed and prepare written terms and conditions
1.12 Advise against proceeding where the dispute is neither valid
nor credible, and offer realistic advice on alternative
approaches
2 Understand how to evaluate
potential implications for
the resolution of disputes
2.1 Explain how to summarise the type and nature of the dispute
and its legal context
2.2 Examine how to assess the strengths and weaknesses of the
case and make a judgement about the potential outcomes
2.3 Evaluate all the information which is relevant to the dispute,
identify information which will support the case and
summarise and justify it in a reasoned argument
2.4 Describe how to identify what expertise and support will be
needed at different stages of the dispute
2.5 Explain how to consult with experts, and provide them with a
clear, valid and accurate summary, in cases where expert
interpretation and judgement is required
2.6 Examine how to assess the arguments and the advice received
from experts, produce justifiable conclusions and
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
62
Learning Outcome – The
learner will: Assessment Criterion – The learner can:
recommendations for further action and pass these to the
people involved in the dispute
2.7 Examine how to assess the implications of proceeding with the
case
2.8 Describe how to identify potential options for settling the
dispute which are based on relevant information and accurate
assessments
2.9 Describe how to identify potential responses to the options for
settling the dispute and assess the risk involved
2.10 Propose how to recommend a process for settling the dispute
which is likely to be most acceptable to all the people involved
and which meets legal requirements
2.11 Evaluate how to specify, clearly, the process for settling the
dispute which has been agreed and prepare written terms and
conditions
2.12 Propose how to advise against proceed where the dispute is
neither valid nor credible, and offer realistic advice on
alternative approaches
3 Be able to negotiate and
progress the resolution of
disputes
3.1 Prepare documents about the dispute which have a clear
rationale, and which include valid supporting information
3.2 Keep regular contact with the people involved in the dispute
and investigate and propose options and processes for settling
the dispute, which are likely to be acceptable to them
3.3 Review reactions and proposals from opposite parties and
recommend a response
3.4 Ask questions to test the consistency and resilience of the
opposite partys position and to probe for possible movement
3.5 Summarise and record points of agreement and disagreement
3.6 Recommend acceptance of offers which are judged to be the
best available
3.7 Draft formal acceptance letters accurately and in a suitable
style, and send them promptly to all parties
3.8 Suggest realistic options and processes for settling the dispute
when offers are not acceptable and assess the advantages and
disadvantages of each alternative
4 Understand how to
negotiate and progress the
resolution of disputes
4.1 Explain how to prepare documents about the dispute which
have a clear rationale, and which include valid supporting
information
4.2 Explain how to keep regular contact with the people involved
in the dispute and investigate and propose options and
processes for settling the dispute, which are likely to be
acceptable to them
4.3 Examine how to review reactions and proposals from opposite
parties and recommend a response
4.4 Explain how to ask questions to test the consistency and
resilience of the opposite partys position and to probe for
possible movement
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
63
Learning Outcome – The
learner will: Assessment Criterion – The learner can:
4.5 Explain how to summarise and record points of agreement and
disagreement
4.6 Propose how to recommend acceptance of offers which are
judged to be the best available
4.7 Explain how to draft formal acceptance letters accurately and
in a suitable style, and send them promptly to all parties
4.8 Propose how to suggest realistic options and processes for
settling the dispute when offers are not acceptable and assess
the advantages and disadvantages of each alternative
Assessment
There must be workplace evidence against each assessment criteria. Where the workplace
evidence does not cover a whole range, knowledge evidence must be provided to cover the
remaining items of range for each relevant assessment criteria.
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
64
Unit T/615/1351
Manage project completion in construction
Learning Outcome – The
learner will: Assessment Criterion – The learner can:
1 Be able to prepare
information for project
handover
1.1 Specify what information and guidance will be needed by the
people who will use the works and installations
1.2 Record the most recent information produced during design,
construction and installation, which can be used for guidance about
operation and maintenance
1.3 Prepare documentation on operation and maintenance which is
logically structured, in a durable format and capable of
interpretation by an informed lay user
1.4 Prepare information in the guidance which helps the client and
users to identify limitations and to operate and maintain
equipment, systems and services efficiently and without risk to
health and safety
2 Understand how to
prepare information for
project handover
2.1 Evaluate how to specify what information and guidance will be
needed by the people who will use the works and installations
2.2 Explain how to record the most recent information produced during
design, construction and installation, which can be used for
guidance about operation and maintenance
2.3 Explain how to prepare documentation on operation and
maintenance which is logically structured, in a durable format and
capable of interpretation by an informed lay user
2.4 Explain how to prepare information in the guidance which helps the
client and users to identify limitations and to operate and maintain
equipment, systems and services efficiently and without risk to
health and safety
3 Be able to manage
project handover
3.1 Confirm project requirements, consult with stakeholders and
develop and agree a commissioning programme
3.2 Check that project requirements have been met and record
outstanding work and defects
3.3 Carry out commissioning inspections and tests that require
certification and ensure that they are witnessed by stakeholders as
required
3.4 Identify and arrange for the satisfactory completion of any
outstanding work
3.5 Arrange a handover inspection involve all relevant stakeholders,
confirm any stakeholder concerns that need to be addressed, and
record and agree any required actions
3.6 Check that stakeholders’ respective responsibilities are adopted
3.7 Assemble and hand over information and documentation in
accordance with the contract
3.8 Hand over equipment and services, demonstrate to and training of
clients and users to operate them efficiently and safely
Units – Learning Outcomes and Assessment Criteria
ProQual, September 2017
Level 7 NVQ Diploma in Construction Senior Management
65
Learning Outcome – The
learner will: Assessment Criterion – The learner can:
4 Understand how to
manage project
handover
4.1 Explain how to confirm project requirements, consult with
stakeholders and develop and agree a commissioning programme
4.2 Explain how to check that project requirements have been met and
record outstanding work and defects
4.3 Explain how to carry out commissioning inspections and tests that
require certification and ensure that they are witnessed by
stakeholders as required
4.4 Describe how to identify and arrange for the satisfactory completion
of any outstanding work
4.5 Explain how to arrange a handover inspection involving all relevant
stakeholders, confirm any stakeholder concerns that need to be
addressed, and record and agree any required actions
4.6 Explain how to check that stakeholders’ respective responsibilities
are adopted
4.7 Explain how to assemble and hand over information and
documentation in accordance with the contract
4.8 Explain how to hand over equipment and services, demonstrate to
and train clients and users to operate them efficiently and safely
