ProQual Level 6 NVQ Diploma in Construction Site Management (Construction) Course in Islamabad || Registration Open
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Introduction
The ProQual Level 6 NVQ Diploma in Construction Site Management (Construction)
qualification provides a nationally recognised qualification appropriate for those working as
construction site managers in building and civil engineering, highways maintenance and
repair, residential development, conservation or demolition.
The awarding body for this qualification is ProQual Awarding Body and the regulatory body
is the Office of Qualifications and Examinations Regulation (Ofqual). The specification for
the qualifications has been approved by the Welsh Government for use by centres in Wales
and by the Council for the Curriculum Examinations and Assessment (CCEA) for use by
centres in Northern Ireland. This qualification has been accredited onto the Regulated
Qualifications Framework (RQF) and is endorsed by the sector body for construction –
CSkills. It provides a progression route to discipline related qualifications.
Qualification Profile
Level 6 NVQ Diploma in Construction Site Management
(Construction)
Qualification title ProQual Level 6 NVQ Diploma in Construction Site
Management (Construction)
Ofqual qualification number 601/4460/9
Level 6
Total qualification time 1720 hours
Guided learning hours 447
Assessment
Pass or fail
Internally assessed and verified by centre staff
External quality assurance by ProQual verifiers
Qualification start date 1/9/14
Qualification end date
Entry Requirements
In order to meet the assessment criteria candidates should be working in the role of
construction site manager in building and civil engineering, highways maintenance and
repair, residential development, conservation or demolition.
Centres should carry out an initial assessment of candidate skills and knowledge to identify
any gaps and help plan the assessment.
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Level 6 NVQ Diploma Construction Site Management (Construction)
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Qualification Structure
Candidates must complete ALL of the Mandatory units, plus the Mandatory/Optional
requirements from one of the Pathways:
Pathway 1: Building and Civil Engineering
Pathway 2: Highways and Maintenance Repair
Pathway 3: Residential Development
Pathway 4: Conservation
Pathway 5: Demolition
Mandatory Units – candidates must complete ALL units in this group
Unit Reference
Number Unit Title Unit
Level
Credit
Value
M/503/2915 Developing and Maintaining Good Occupational Working
Relationships in the Workplace 5 8
D/600/7552
Allocating Work and Checking People’s Performance in the
Workplace 5 9
J/600/7318 Establishing, Implementing and Maintaining Systems for
Managing Health, Safety and Welfare in the Workplace 6 15
M/600/7328 Evaluating and Selecting Work Methods to Meet Project or
Operational Requirements in the Workplace 6 11
J/600/7335 Monitoring Construction Related Project Activities in the
Workplace 6 8
F/600/7351 Controlling Project Progress Against Agreed Quality
Standards in the Workplace 6 10
D/600/7356 Controlling Project Progress Against Agreed Programmes in
the Workplace 6 11
M/600/7359 Managing Personal Development in a Construction-related
Workplace 6 8
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Level 6 NVQ Diploma Construction Site Management (Construction)
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Pathway 1: Building and Civil Engineering
Mandatory units – candidates must complete all units
Unit Reference
Number Unit Title Unit
Level
Credit
Value
K/600/7554 Contributing to the Identification of Work Teams in the
Workplace 5 8
R/600/7323 Establishing, Controlling and Monitoring Environmental
Factors and Sustainability in the Workplace 6 15
M/600/7331 Planning the Preparation of the Site for the Project or
Operation in the Workplace 6 11
Y/600/7338 Ensuring that Work Activities and Resources Meet Project
Work Requirements in the Workplace 6 11
Y/600/7341 Identifying, Allocating and Planning the Deployment and Use
of Plant, Equipment or Machinery in the Workplace 5 9
H/600/7343 Organising, Controlling and Monitoring Supplies of Materials
in the Workplace 5 8
J/600/7349 Establishing and Monitoring Communication Systems and
Organisational Procedures in the Workplace 6 11
R/600/7354 Establishing Project Dimensional Control Criteria in the
Workplace 6 10
H/600/7357 Controlling Project Quantities and Costs in the Workplace 6 12
K/600/7358 Evaluating Feedback Information and Recommending
Improvements in the Workplace 6 7
H/600/7553
Identifying and Enabling Learning Opportunities for Given
Work Teams in the Workplace 4 7
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Pathway 2: Highways and Maintenance Repair
Mandatory Units – candidates must complete all units
Unit Reference
Number Unit Title Unit
Level
Credit
Value
K/600/7554 Contributing to the Identification of Work Teams in the
Workplace 5 8
M/600/7555 Planning Highways Maintenance or Repair Activities in the
Workplace 6 12
F/600/7558 Providing and Monitoring Construction-related Customer
Service in the Workplace 5 8
Y/600/7338 Ensuring that Work Activities and Resources Meet project
Work Requirements in the Workplace 6 11
Y/600/7341 Identifying, Allocating and Planning the Deployment and Use
of Plant, Equipment or Machinery in the Workplace 5 9
H/600/7343 Organising, Controlling and Monitoring Supplies of Materials
in the Workplace 5 8
H/600/7357 Controlling Project Quantities and Costs in the Workplace 6 12
H/600/7553
Identifying and Enabling Learning Opportunities for Given
Work Teams in the Workplace 4 7
Optional Units – candidates must complete two units
Unit Reference
Number Unit Title Unit
Level
Credit
Value
R/600/7323 Establishing, Controlling and Monitoring Environmental
Factors and Sustainability in the Workplace 6 15
M/600/7331 Planning the Preparation of the Site for the Project or
Operation in the Workplace 6 1
J/600/7349 Establishing and Monitoring Communication Systems and
Organisational Procedures in the Workplace 6 11
R/600/7354 Establishing Project Dimensional Control Criteria in the
Workplace 6 10
K/600/7358 Evaluating Feedback Information and Recommending
Improvements in the Workplace 6 7
K/600/7361 Managing the Handover of the Construction Project in the
Workplace 6 10
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Pathway 3: Residential Development
Mandatory units – candidates must complete all units
Unit Reference
Number Unit Title Unit
Level
Credit
Value
F/600/7558 Providing and Monitoring Construction-related Customer
Service in the Workplace 5 8
R/600/7323 Establishing, Controlling and Monitoring Environmental
Factors and Sustainability in the Workplace 6 15
M/600/7331 Planning the Preparation of the Site for the Project or
Operation in the Workplace 6 11
Y/600/7338 Ensuring that Work Activities and Resources Meet Project
Work Requirements in the Workplace 6 11
H/600/7343 Organising Controlling and Monitoring Supplies of Materials
in the Workplace 5 8
J/600/7349 Establishing and Monitoring Communication Systems and
Organisational Procedures in the Workplace 6 11
R/600/7354 Establishing Project Dimensional Control Criteria in the
Workplace 6 10
K/600/7358 Evaluating Feedback Information and Recommending
Improvements in the Workplace 6 7
H/600/7360 Planning and Scheduling the Maintenance or Remedial
Activities of Property, Systems or Services in the Workplace 6 15
K/600/7361 Managing the Handover of the Construction Project in the
Workplace 6 10
H/600/7553
Identifying and Enabling Learning Opportunities for Given
Work Teams in the Workplace 4 20
Optional Units – candidates must complete one unit
Unit Reference
Number Unit Title Unit
Level
Credit
Value
K/600/7554 Contributing to the Identification of Work Teams in the
Workplace 5 8
Y/600/7341 Identifying, Allocating and Planning the Deployment and Use
of Plant, Equipment or Machinery in the Workplace 5 9
H/600/7357 Controlling Project Quantities and Costs in the Workplace 6 12
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Level 6 NVQ Diploma Construction Site Management (Construction)
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Pathway 4: Conservation
Mandatory Units – candidates must complete all units
Unit Reference
Number Unit Title Unit
Level
Credit
Value
J/600/7559 Planning Historical Conservation/Restoration Activities in the
Workplace 6 12
Y/600/7338 Ensuring that Work Activities and Resources Meet Project
Work Requirements in the Workplace 6 11
Y/600/7341 Identifying, Allocating and Planning the Deployment and Use
of Plant, Equipment or Machinery in the Workplace 5 9
H/600/7343 Organising, Controlling and Monitoring Supplies of Materials
in the Workplace 5 8
J/600/7349 Establishing and Monitoring Communication Systems and
Organisational Procedures in the Workplace 6 11
R/600/7354 Establishing Project Dimensional Control Criteria in the
Workplace 6 10
H/600/7357 Controlling Project Quantities and Costs in the Workplace 6 12
H/600/7360 Planning and Scheduling the Maintenance or Remedial
Activities of Property, Systems or Services in the Workplace 6 15
H/600/7553 Identifying and Enabling Learning Opportunities for Given
Work Teams in the Workplace 4 7
Optional Units – candidates must complete two units
Unit Reference
Number Unit Title
Unit
Level
Credit
Value
K/600/7554 Contributing to the Identification of Work Teams in the
Workplace 5 8
F/600/7558 Providing and Monitoring Construction-related Customer
Service in the Workplace 5 8
R/600/7323 Establishing, Controlling and Monitoring Environmental
Factors and Sustainability in the Workplace 6 15
M/600/7331 Planning the Preparation of the Sit for the Project or
Operation in the Workplace 6 11
K/600/7358 Evaluating Feedback Information and Recommending
Improvements in the Workplace 6 7
K/600/7361 Managing the Handover of the Construction Project in the
Workplace 6 10
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Level 6 NVQ Diploma Construction Site Management (Construction)
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Pathway 5: Demolition
Mandatory Units – candidates must complete all units
Unit Reference
Number Unit Title Unit
Level
Credit
Value
F/600/7561 Planning Demolition Activities in the Workplace 6 12
R/600/7323 Establishing, Controlling and Monitoring Environmental
Factors and Sustainability in the Workplace 6 15
M/600/7331 Planning the Preparation of the Site for the Project or
Operation in the Workplace 6 11
Y/600/7338 Ensuring that Work Activities and Resources Meet Project
Work Requirements in the Workplace 6 11
Y/600/7341 Identifying, Allocating and Planning the Deployment and Use
of Plant, Equipment or Machinery in the Workplace 5 9
K/600/7361 Managing the Handover of the Construction Project in the
Workplace 6 10
Optional Units – candidates must complete four units
Unit Reference
Number Unit Title Unit
Level
Credit
Value
K/600/7554 Contributing to the Identification of Work Teams in the
Workplace 5 8
F/600/7558 Providing and Monitoring Construction-related Customer
Service in the Workplace 5 8
H/600/7343 Organising, Controlling and Monitoring Supplies of Materials
in the Workplace 5 8
J/600/7349 Establishing and Monitoring Communication Systems and
Organisational Procedures in the Workplace 6 11
H/600/7357 Controlling Project Quantities and Costs in the Workplace 6 12
H/600/7553 Identifying and Enabling Learning Opportunities for Given
Work Teams in the Workplace 4 7
Additional Unit – candidate may complete the additional unit but it will not be counted
towards the qualification
Additional Unit
Unit Reference
Number Unit Title Unit
Level
Credit
Value
T/602/6155 Planning Tunnelling Activities in the Workplace 6 12
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Level 6 NVQ Diploma Construction Site Management (Construction)
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Centre Requirements
Centres must be approved to offer this qualification. If your centre is not approved please
complete and submit form ProQual Additional Qualification Approval Application.
Staff
Staff delivering this qualification must be appropriately qualified and/or occupationally
competent.
Assessors/Internal Quality Assurance
For each competence-based unit centres must be able to provide at least one assessor and
one internal quality assurance verifier who are suitably qualified for the specific
occupational area. Assessors and internal quality assurance verifiers for competence-based
units or qualifications will normally need to hold appropriate assessor or verifier
qualifications, such as:
- Award in Assessing Competence in the Work Environment
- Award in Assessing Vocationally Related Achievement
- Certificate in Assessing Vocational Achievement
- Award in the Internal Quality Assurance of Assessment Processes and Practices
- Certificate in Leading the Internal Quality Assurance of Assessment Processes and
Practices
Support for Candidates
Materials produced by centres to support candidates should:
- enable them to track their achievements as they progress through the learning
outcomes and assessment criteria;
- provide information on where ProQual’s policies and procedures can be viewed;
- provide a means of enabling Internal and External Quality Assurance staff to
authenticate evidence
Links to National Standards / NOS mapping
National Occupational Standards (NOS) are owned by a Sector Skills Council or Standard
Setting Body and they describe the skills, knowledge and understanding needed to
undertake a particular task or job at different levels of competence.
The structure and units of this qualification are based on NOS related to Construction Site
Management developed by CITB.
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Level 6 NVQ Diploma Construction Site Management (Construction)
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Assessment
This qualification is competence-based, candidates must demonstrate the level of
competence described in the units. Assessment is the process of measuring a candidate’s
skill, knowledge and understanding against the standards set in the qualification.
The qualification must be assessed in line with the Construction Sector Qualifications
Strategy and must be internally assessed by an appropriately experienced and qualified
assessor.
Each candidate is required to produce a portfolio of evidence which demonstrates their
achievement of all of the learning outcomes and assessment criteria for each unit.
Evidence can include: – observation report by assessor
– assignments/projects/reports
– professional discussion
– witness testimony
– candidate product
– worksheets
– record of oral and written questioning
– Recognition of Prior Learning
Learning outcomes set out what a candidate is expected to know, understand or be able to
- Assessment criteria specify the standard a candidate must meet to show the learning
outcome has been achieved.
Learning outcomes and assessment criteria can be found from page 13.
Internal Quality Assurance
An internal quality assurance verifier confirms that assessment decisions made in centres
are made by competent and qualified assessors, that they are the result of sound and fair
assessment practice and that they are recorded accurately and appropriately.
Adjustments to Assessment
Adjustments to standard assessment arrangements are made on the individual needs of
candidates. ProQual’s Reasonable Adjustments Policy and Special Consideration Policy sets
out the steps to follow when implementing reasonable adjustments and special
considerations and the service that ProQual provides for some of these arrangements.
Centres should contact ProQual for further information or queries about the contents of the
policy.
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Level 6 NVQ Diploma Construction Site Management (Construction)
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Results Enquiries and Appeals
All enquiries relating to assessment or other decisions should be dealt with by centres, with
reference to ProQual’s Enquiries and Appeals Procedures.
Certification
Candidates who achieve the requirements for qualifications will be awarded:
- A certificate listing all units achieved, and
- A certificate giving the full qualification title –
ProQual Level 6 NVQ Diploma in Construction Site Management (Construction)
Claiming certificates
Centres may claim certificates for candidates who have been registered with ProQual and
who have successfully achieved the requirements for a qualification. All certificates will be
issued to the centre for successful candidates.
Unit certificates
If a candidate does not achieve all of the units required for a qualification, the centre may
claim a unit certificate for the candidate which will list all of the units achieved.
Replacement certificates
If a replacement certificate is required a request must be made to ProQual in writing.
Replacement certificates are labelled as such and are only provided when the claim has
been authenticated. Refer to the Fee Schedule for details of charges for replacement
certificates.
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Level 6 NVQ Diploma Construction Site Management (Construction)
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Learning Outcomes and Assessment Criteria
Unit M/503/2915
Developing and Maintaining Good Occupational Working
Relationships in the Workplace
Learning Outcome – The learner will: Assessment Criterion – The learner can:
1 Develop, maintain and encourage
working relationships to promote
good will and trust.
1.1 Give appropriate advice and information to
relevant people about the occupational
work activities and/or associated
occupations involved.
1.2 Apply the principles of equality and
diversity by considering the needs of
individuals when working and
communicating with others.
1.3 Explain the methods and techniques used
and personal attributes required to
encourage and maintain working
relationships that promote goodwill and
trust with relevant people.
1.4 Explain the principles of equality and
diversity and how to apply them when
working and communicating with others.
2 Inform relevant people about work
activities in an appropriate level of
detail, with the appropriate level of
urgency.
2.1 Communicate on the following work
activity information to relevant people
following organisational procedures:
– appropriate timescales
– health and safety requirements
– co-ordination of work procedures.
2.2 Explain the different methods and
techniques used to inform relevant people
about work activities.
2.3 Explain the effects of not informing
relevant people with the expected level of
urgency.
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Level 6 NVQ Diploma Construction Site Management (Construction)
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Learning Outcome – The learner will: Assessment Criterion – The learner can:
2.4 Explain the different types of work activity
related information and to what level of
detail the following people would expect
to receive:
– colleagues
– employers
– customers
– contractors
– suppliers of products and services
– other people affected by the
work/project.
3 Offer advice and help to relevant
people about work activities and
encourage questions/requests for
clarification and comments.
3.1 Give appropriate advice and information to
relevant people about the different
methods of carrying out occupational work
activities to achieve the required outcome.
3.2 Explain the techniques of encouraging
questions and/or requests for clarification
and comments.
3.3 Explain the different ways of offering
advice and help to different people about
work activities, in relation to:
– progress
– results
– achievements
– occupational problems
– occupational opportunities
– health and safety requirements
– co-ordinated work.
4 Clarify proposals with relevant people
and discuss alternative suggestions.
4.1 Engage regular discussions with relevant
people about the occupational work
activity and/or other occupations involved.
4.2 Explain the methods of clarifying
alternative proposals with relevant people.
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Level 6 NVQ Diploma Construction Site Management (Construction)
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Learning Outcome – The learner will: Assessment Criterion – The learner can:
4.3 Explain the methods of suggesting
alternative proposals.
5 Resolve differences of opinion in
ways that minimise offence and
maintain goodwill, trust and respect.
5.1 Examine and agree the work activities that
satisfy all people involved and will meet
the required outcome of the proposed
method of work.
5.2 Explain the methods and techniques used
to resolve differences of opinion in ways
which minimise offence and maintain
goodwill, trust and respect.
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Level 6 NVQ Diploma Construction Site Management (Construction)
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Unit D/600/7552
Allocating Work and Checking People’s Performance in the
Workplace
Learning Outcome – The learner will: Assessment Criterion – The learner can:
1 Confirm the programme or operations
and schedules, identify priorities and
critical activities, and plan how the work
will be undertaken.
1.1 Identify and evaluate the priorities and
critical activities in programmes or
operations and schedules, and devise a
plan on how the work will be
undertaken.
1.2 Explain how to identify priorities and
critical activities.
1.3 Explain methods of confirming
programmes or operations and
schedules.
1.4 Describe how the planning of work can
be undertaken.
2 Allocate work to team members, taking
into account their current
circumstances, and brief them on the
quality standards or level expected.
2.1 Evaluate and assign work to team
members and carry out briefings taking
into account their:
– skills
– knowledge
– experience
– workload.
2.2 Describe how to allocate work fairly to
team members whilst taking into
account their current circumstances.
2.3 Explain the methods and techniques on
briefing team members about quality of
standards or levels expected.
3 Monitor the progress and quality of the
work and provide prompt and
constructive feedback.
3.1 Carry out checks on the progress and
quality of work being undertaken
against programmes or operations and
schedules.
3.2 Carry out checks on the quality of work
being undertaken against quality
standards.
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Level 6 NVQ Diploma Construction Site Management (Construction)
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Learning Outcome – The learner will: Assessment Criterion – The learner can:
3.3 Explain methods of checking the
progress of work against programmes
or operations, schedules and the work
against quality standards.
3.4 Provide feedback to team members on
the progress of work and standards of
quality.
4 Motivate team members to complete
the work they have been allocated and
provide, where requested and possible,
any additional support and/or resources.
4.1 Review and supply additional support
and/or resources where requested by
team members.
4.2 Explain the different ways of motivating
team members to complete the
allocated work.
4.3 Explain ways of providing additional
support to team members and ways of
getting feedback on additional support
from team members.
5 Identify unacceptable or poor
performance, discuss the cause(s) and
agree ways of improving performance
with team members.
5.1 Evaluate poor or unacceptable
performance for given work activities.
5.2 Implement methods that can improve
performance of team members.
5.3 Describe the various methods of
identifying poor or unacceptable
performance.
5.4 Explain ways of discussing the causes of
poor performance with team members
and how to get agreement on ways of
improving performance.
6 Recognise successful completion of
significant pieces of work or work
activities by team/team members, and
advise responsible people.
6.1 Demonstrate ways of recognising
success and praising team members on
successful completion of work.
6.2 Advise responsible people on successful
completion of work.
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Level 6 NVQ Diploma Construction Site Management (Construction)
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Learning Outcome – The learner will: Assessment Criterion – The learner can:
6.3 Describe ways of recognising
completion of significant pieces of work
or work activities.
6.4 Explain effective methods of advising
responsible people of the team/team
member’s successes.
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Level 6 NVQ Diploma Construction Site Management (Construction)
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Unit J/600/7318
Establishing, Implementing and Maintaining Systems for Managing
Health, Safety and Welfare in the Workplace
Learning Outcome – The learner will: Assessment Criterion – The learner can:
1 Encourage a culture of health, safety
and welfare on site, and identify and
implement improvements.
1.1 Develop initiatives which encourage a
health, safety, welfare culture and
consideration for the environment.
1.2 Examine and analyse current systems,
procedures and facilities used or supplied
for health, safety and welfare.
1.3 Facilitate improvement methods to
health, safety and welfare systems,
procedures and/or facilities.
1.4 Explain ways that the culture of health,
safety and welfare can be promoted and
encouraged.
1.5 Explain how opportunities to improve
health, safety and welfare could be
identified and how appropriate
recommendations can be made.
1.6 Outline who the promotion of a health,
safety and welfare culture should be
aimed at.
2 Allocate health, safety and welfare
responsibilities which comply with
current legislation and ensure site
inductions consistently inform people
of those responsibilities.
2.1 Evaluate health, safety and welfare
requirements of projects and determine
number and types of people needed to
comply with current legislation.
2.2 Assign health, safety and/or welfare
responsibilities to selected people.
2.3 Carry out regular induction briefings to
inform those responsible of their
designated duties.
2.4 Describe how, and to whom health, safety
and welfare responsibilities should be
allocated.
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Level 6 NVQ Diploma Construction Site Management (Construction)
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Learning Outcome – The learner will: Assessment Criterion – The learner can:
2.5 Explain methods and techniques of
conducting site inductions and list typical
subject areas that should be covered.
2.6 Explain how and why site inductions can
consistently inform people of their
responsibilities.
3 Ensure accurate and appropriate
notices and hazard warnings that
conform to current legislation are
maintained.
3.1 Identify which legislation, regulations,
codes of practice and official guidance
applies to relevant work areas and
activities to determine types and locations
of notices and hazard warnings.
3.2 Carry out regular inspections of relevant
areas of work to confirm that placed
notices and warnings are accurate and in
the correct locations.
3.3 List the types of notices and hazard
warnings that apply to relevant work areas
and explain how to ensure that they
comply with current legislation.
3.4 Explain ways that accurate and
appropriate notices and hazard warnings
for the workforce, visitors and the public
can be maintained.
3.5 Give reasons why accurate and
appropriate notices should be relevant,
correctly placed and maintained, and
explain possible consequences should they
not be.
4 Ensure health, safety and welfare
equipment and resources are
available and sufficient to meet
current legislation.
4.1 Identify required health, safety and
welfare equipment for given work areas.
4.2 Specify health, safety and welfare
equipment and resources for work
activities that meet the project,
organisational and statutory
requirements.
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Level 6 NVQ Diploma Construction Site Management (Construction)
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Learning Outcome – The learner will: Assessment Criterion – The learner can:
4.3 Implement maintenance procedures for
health, safety and welfare protection
equipment and resources.
4.4 Describe the types of health, safety and
welfare equipment and resources that
would be needed for relevant work
activities.
4.5 Explain ways of ensuring that health,
safety and welfare equipment and
resources are available and sufficient for
the project.
4.6 Explain how to ensure that health, safety
and welfare equipment and resources
comply with current legislation.
5 Implement systems which meet
current legislation requirements to
identify hazards, reduce risks and
maintain the health, safety and
welfare of people.
5.1 Devise and/or apply systems to given work
areas that allows hazard identification,
assessment of risks and adoption of
relevant control methods.
5.2 Devise and/or apply systems to given work
areas that identify breaches in health,
safety and welfare requirements.
5.3 Devise and/or apply systems to given work
areas that are able to allow for the
reporting of accidents, emergencies and
near misses.
5.4 Explain how systems which meet current
legislation requirements for identifying
and reducing hazards should be
implemented.
5.5 Explain methods that can be used to
implement systems that can report and
record accidents, emergencies and near
misses.
5.6 Explain ways of maintaining the welfare of
people in accordance with current
legislation requirements.
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Level 6 NVQ Diploma Construction Site Management (Construction)
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Learning Outcome – The learner will: Assessment Criterion – The learner can:
6 Ensure hazards are identified and
obtain information on their
significance.
6.1 Evaluate given work areas and identify any
hazards that can affect the workplace and
surrounding areas.
6.2 Determine the significance of identified
hazards within the workplace.
6.3 Explain relevant methods that can ensure
hazards are fully identified.
6.4 Describe methods and techniques that
allow further information about hazards to
be obtained.
6.5 Explain the methods and factors that
determine the significance of hazards.
7 Ensure the significant hazards are
assessed to identify the residual risks,
apply the principles of prevention to
reduce the risks and provide
information to appropriate people.
7.1 Apply the following principles of
prevention to identified significant
hazards:
– elimination
– control at source
– management
– cumulative protection
– personal protective equipment.
7.2 Identify and analyse any residual risk or
risks and apply additional control
measures as appropriate.
7.3 Inform appropriate people about required
hazard controls and an remaining risks
using various formats.
7.4 Describe methods that allow residual risks
to be identified.
7.5 Explain ways of applying the principles of
prevention to identified relevant and
significant hazards.
7.6 Explain how risks can be reduced and ways
that information can be provided to
appropriate people.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
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Learning Outcome – The learner will: Assessment Criterion – The learner can:
8 Monitor health, safety and welfare
systems regularly for compliance with
current legislation.
8.1 Ensure that regular checks are carried out
on health, safety and welfare systems.
8.2 Analyse and record special site conditions
and situations which do not comply with
regulations.
8.3 Apply relevant measures which will
prevent reoccurrence of breaches to the
requirements of health, safety and
welfare.
8.4 Explain methods and/or procedures used
to regularly monitor health, safety and
welfare systems.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
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Unit M/600/7328
Evaluating and Selecting Work Methods to Meet Project or
Operational Requirements in the Workplace
Learning Outcome – The learner will: Assessment Criterion – The learner can:
1 Assess and evaluate project or
operational data in order to
identify work methods.
1.1 Examine at least five of the following types of
project or operational data that can identify
required work methods:
– conditions of contract
– bills of quantities or methods of
measurement
– specifications
– drawings
– health, safety and environmental plans
– programmes and schedules
– organisational requirements
– instructions and variations
– information on materials
– survey reports
– design data
– statutory consents
– sub-contractor arrangements and
attendance
– method statements and/or risk assessments
– safe systems of work.
1.2 Explain different methods and techniques that
allows the assessment and evaluation of
available project or operational data.
1.3 Explain how work methods can be identified
from the assessment and evaluation of project
or operational data.
1.4 Give reasons why project or operational data
needs to be assessed and evaluated and
explain possible project or operational
consequences should this not be undertaken
correctly.
2 Obtain additional information
from other sources in cases where
the available project or
operational data is insufficient.
2.1 Carry out consultations with and/or examine
at least two of the following other sources:
– the client, customer or their representative
– contractors
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
25
Learning Outcome – The learner will: Assessment Criterion – The learner can:
– sub-contractors
– suppliers
– regulatory authorities
– technical and trade literature
– those affected by the project.
2.2 Explain how additional information from other
sources can be obtained in cases where
available project data is insufficient.
3 Identify work methods which will
make the best use of resources
and materials and meets project
and current legislation
requirements.
3.1 Establish a range of work methods for relevant
projects or operations from at least two of the
following information sources:
– current legislation, Codes of Practice and
official guidance
– investigative research
– organisational procedures
– technical and trade literature.
3.2 Explain different ways that allows
comprehensive identification of work
methods from possible information sources,
and will make the best use of resources and
materials for typical projects or operations.
3.3 Explain procedures that can identify work
methods which meets project or operational
requirements and the requirements of current
legislation.
4 Evaluate identified work methods
against technical, environmental
and project or operational criteria
and select appropriate methods.
4.1 Examine and identify work methods for a
range of projects or operations using of at
least six of the following technical,
environmental or project criteria:
– materials performance and availability
– health and safety
– fire protection
– access
– plant, equipment or machinery performance
and availability
– traffic management
– environmental issues
– cost benefit
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
26
Learning Outcome – The learner will: Assessment Criterion – The learner can:
– current legislation, Codes of Practice and
official guidance
– customer and user needs
– contract requirements in terms of time and
quantity
– waste management
– sustainability.
4.2 Determine work methods for a range of
projects, activities and/or operations that will
meet programme requirements.
4.3 Explain different ways and techniques of
evaluating identified work methods against
relevant technical, environmental and project
criteria to select the best or appropriate
method.
5 Ensure method statements are
accurate, clear and concise and
acceptable to all the people
involved.
5.1 Produce and/or examine a method
statements and/or risk assessments for a
range of projects, activities or operations.
5.2 Confirm that method statements and/or risk
assessments are accurate, clear, concise and
acceptable for the project, activity or
operational needs.
5.3 Explain suitable methods that ensure method
statements and/or risk assessments derived
from the selected work methods are accurate,
clear and concise.
5.4 Explain possible procedures that ensure that
method statements and/or risk assessments
are acceptable to all the people responsible.
5.5 Give reasons for the need to ensure that
selected work methods, method statement
and/or risk assessments are acceptable to all
the people responsible.
6 Recommend and promote the
selected work method for projects
or operations.
6.1 Present the selected work method to and gain
acceptance by at least two of the following
people responsible:
– the client, customer or their representative
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
27
Learning Outcome – The learner will: Assessment Criterion – The learner can:
– contractors
– consultants
– sub-contractors
– suppliers
– workforce
– internal management.
6.2 Explain the ways and techniques of
recommending work methods to the people
responsible.
6.3 Explain different ways of promoting selected
work methods to the people responsible.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
28
Unit J/600/7335
Monitoring Construction Related Project Activities in the Workplace
Learning Outcome – The learner will: Assessment Criterion – The learner can:
1 Give adequate notice to all the people
who will be affected about when work
will start, how long it will take and
when it will finish and confirm all dates
in writing.
1.1 Prepare written notices detailing about
when project works starts, expected
durations and planned finishing or
completions dates.
1.2 Provide people affected by project works
with written notices about project
schedules.
1.3 Outline the type of people that should be
notified of work schedules.
1.4 Describe ways and techniques of
notifying people affected by the work
about work schedules.
1.5 Explain why adequate notice of works
should be given to people affected and
explain possible consequences should
this not happen.
1.6 Explain how dates can be confirmed and
why notification of work arrangements
and schedules should be in writing.
2 Communicate and agree a programme
and method with people who will be
doing the work that integrates
operations.
2.1 Liaise and communicate with those
undertaking specified work on relevant
projects.
2.2 Gain approval with relevant workers for
work programmes and methods on
construction projects.
2.3 Explain how and why programmes and
methods should be agreed with the
people who will be doing the work.
2.4 Describe methods and techniques of
communicating programmes and
methods to the people who will be doing
the work.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
29
Learning Outcome – The learner will: Assessment Criterion – The learner can:
3 Identify, record and obtain information
requirements before work starts.
3.1 Source information relevant to specified
projects and assemble prior to the start
of work.
3.2 Explain ways that information required
for projects can be identified, obtained
and recorded before work starts.
3.3 Describe the types of information that
should be obtained before work starts on
typical projects.
4 Organise attendance for subcontractors in accordance with project
and contractual agreements.
4.1 Plan and implement attendance
requirements that meets project and
contractual requirements.
4.2 Arrange and undertake meetings with
sub-contractors to discuss project or
contract requirements and attendance.
4.3 Explain how attendance can be organised
by contract or agreement for subcontractors and attending workforce, in
accordance with project requirements
and contractual agreements.
4.4 List factors that affect typical project
requirements.
4.5 Explain why attendance needs to be
organised for contract or agreement for
sub-contractors in accordance with
project requirements and contractual
agreements.
5 Plan and obtain sufficient resources of
the appropriate type which will meet
the project requirements and
timescales.
5.1 Identify and procure at least three of the
following resources for relevant projects:
– people
– plant, equipment or machinery
– materials and components
– sub-contractors
– information.
5.2 Explain how to identify and plan the use
of resources for projects and why
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
30
Learning Outcome – The learner will: Assessment Criterion – The learner can:
resource requirements should be
planned.
5.3 Explain why there is a need to plan the
use of resources.
5.4 Explain methods and procedures that can
ensure sufficient resources are obtained.
6 Organise and control the site and
resources so that conditions are safe,
the site is tidy and creates a favourable
image of the organisation, its products,
its services and the project.
6.1 Implement and coordinate working
areas, activities and resources against
project requirements that allows sites to
be safe and tidy.
6.2 Coordinate and improve site operations
to project a positive image of projects
and relevant organisations.
6.3 Describe ways of organising and
controlling the site and resources so that
the following conditions are met:
– the site is safe
– the site is tidy
– a favourable image of the organisation
is created
– a favourable image of the products in
use and being produced is created
– a favourable image of the services
being provided is created.
6.4 Explain why there is a need to organise
and control the site and resources.
7 Develop contingency plans to meet
special requirements to minimise
disruption to those likely to be affected
by the works programme.
7.1 Identify any special requirements that
may affect the works programme or
surrounding areas on relevant projects.
7.2 Implement plans, based on the results of
special contingency identification, that
will minimise disruption to those affected
by the work programme.
7.3 Delegate tasks to other team members to
implement the developed contingency
plans.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
31
Learning Outcome – The learner will: Assessment Criterion – The learner can:
7.4 Outline how to develop plans to meet
special requirements and contingencies.
7.5 Explain why there is a need to develop
plans to meet special requirements and
contingencies.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
32
Unit F/600/7351
Controlling Project Progress against Agreed Quality Standards in
the Workplace
Learning Outcome – The learner will: Assessment Criterion – The learner can:
1 Identify and interpret quality
standards from available
information, and pass them to
people responsible for their
implementation before they start
work.
1.1 Gather a range of sources which will identify
quality standards for given projects.
1.2 Examine collected sources and define
requisite quality standards.
1.3 Provide people responsible with relevant
quality standards prior to work starting.
1.4 Describe where and how quality standards
for given projects can be defined.
1.5 Explain how quality standards can be
identified and interpreted.
1.6 Explain ways that quality standards can be
passed on to people responsible for
implementing them before starting work on
a contract.
2 Specify clearly and unambiguously
the responsibilities which
individuals have for maintaining
quality standards.
2.1 Produce a site quality plan or procedure
showing individual responsibilities in
accordance with quality standards.
2.2 Explain how responsibilities can be specified
to individuals having to maintain quality
standards, and who those individual may be
for given projects.
2.3 Give reasons why the responsibilities which
individuals have for maintaining quality
standards need to be specified.
2.4 Explain methods that allows for the
production of site quality plans or
procedures in accordance with the quality
standards.
3 Set up systems to inspect and
control the quality of the work.
3.1 Establish and implement systems that can
inspect ongoing work and completed work.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
33
Learning Outcome – The learner will: Assessment Criterion – The learner can:
3.2 Describe types of systems and methods that
can be implemented to check quality
standards.
3.3 Explain how systems for inspecting and
controlling the quality of work and record
the outcomes should be set up.
3.4 Give reasons why systems for inspecting and
controlling the quality of work and records of
the outcomes need to be set up.
4 Regularly check that work conforms
to the design requirements and the
specified quality standards.
4.1 Arrange inspections of ongoing and
completed work on given projects.
4.2 Record acceptance and rejection criteria for
given project activities from inspection
activities.
4.3 Explain methods that checks that work
conforms to design requirements and the
specified quality standards.
5 Identify work which fails to meet
the requirements and specified
quality standards and implement
corrective action.
5.1 Establish, through investigation and
comparison with quality standards, work
that is identified as sub-standard.
5.2 Plan and arrange appropriate corrective
actions.
5.3 Describe ways that identifies and records
work that fails to meet the requirements and
specified quality standards.
5.4 Explain how to implement corrective action
where work fails to meet the requirements
and specified quality standards.
6 Inform decision-makers about
significant variations of quality
standards and recommend
solutions they need to make and
actions they need to take.
6.1 Communicate with decision makers about
identified significant variations of quality
standards on given work activities.
6.2 Suggest actions and solutions to decisionmakers that take into account the following:
– quality standards
– effects of quality on the programme
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
34
Learning Outcome – The learner will: Assessment Criterion – The learner can:
– effects of quality on safety
– effects of quality on finished product.
6.3 Explain methods and techniques that can be
used to inform decision-makers about
significant variations in quality standards
that may affect programme, safety
implications and the finish to the product.
6.4 Explain how solutions, which decisionmakers need to make about significant
variations in quality standards and advice on
the actions they need to take, can be
recommended.
6.5 Explain ways of recommending
improvements to decision-makers, and why
recommendations should be made.
7 Identify conflicts between quality
standards and refer them to
decision-makers for resolution.
7.1 Establish conflicts between given quality
standards and ongoing work activities.
7.2 Communicate sufficient information about
quality standard conflicts to decision makers.
7.3 Explain how conflicts between quality
standards can be identified.
7.4 Describe how conflicting quality standards
can be referred to decision-makers for
resolution.
8 Identify improvements from
feedback received and recommend
them to decision-makers.
8.1 Analyse work activities from received
feedback against project requirements and
establish where improvements to quality
standards can be made.
8.2 Communicate suggested improvements to
quality standards to decision makers.
8.3 Explain how improvements in quality
standards from feedback can be identified.
8.4 Describe ways that recommended
improvements can be made to decisionmakers.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
35
Learning Outcome – The learner will: Assessment Criterion – The learner can:
9 Agree amendments to the project
quality standards and record them
accurately.
9.1 Establish and gain approval on changes that
can be made to project quality standards
with decision makers.
9.2 Document in sufficient detail and accuracy in
the correct format, approved changes made
on project quality standards.
9.3 Explain how agreed amendments to the
project quality standards with decisionmakers can be made.
9.4 Explain methods that allows for the
recording of amendments to project quality
standards.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
36
Unit D/600/7356
Controlling Project Progress against Agreed Programmes in the
Workplace
Learning Outcome – The learner will: Assessment Criterion – The learner can:
1 Develop and implement systems to
monitor and record the progress of the
project against the agreed
programme(s).
1.1 Plan a system that meets organisational
requirements that will monitor and
record work progress for given projects.
1.2 Investigate and monitor the progress of
given projects against agreed
programmes using at least four of the
following systems:
– visual inspection(s)
– resource records
– site inspection reports
– contractor’s report
– certified payments
– site meetings
– organisational procedures
– management reports
– benchmarks
– comparison with project
requirements.
1.3 Document findings of monitoring
systems on given projects using written,
graphical and electronic formats.
1.4 Explain how systems for monitoring and
recording the progress of projects
against agreed programmes can be
developed.
1.5 Give reasons why systems, that monitor
and record project progress project
against agreed programmes, should be
developed.
2 Collect progress information regularly
and summarise it for relevant people.
2.1 Gather and accumulate information on
work progress of given projects on a
planned frequent basis.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
37
Learning Outcome – The learner will: Assessment Criterion – The learner can:
2.2 Present a summary of findings on work
progress in suitable formats to relevant
people.
2.3 Explain ways that information on work
progress can regularly be collected.
2.4 Explain ways of accurately summarising
progress information to relevant people.
2.5 Outline who would need to be informed
about work progress on given projects.
3 Identify inadequate or inappropriate
resources, inform relevant people, and
specify and obtain alternative resources.
3.1 Examine work activities on given
projects in order to identify inadequate
or inappropriate resources.
3.2 Inform relevant people in sufficient
detail using appropriate formats where
inadequate or inappropriate resources
have been identified.
3.3 Source and obtain alternative resources
that meet project requirements.
3.4 Explain ways that inadequate and
inappropriate resources can be
identified.
3.5 Explain different methods that can
inform relevant people about
inadequate and inappropriate
resources.
3.6 Explain different methods of specifying
and obtaining alternative resources.
4 Identify and quantify any deviations
from planned progress which have
occurred, or which may occur, that
could disrupt the programme.
4.1 Inspect work activities against planned
progress to identify deviations that have
occurred or which may occur.
4.2 Analyse work activity inspection results
and quantify current, or predicted,
deviations that could disrupt the agreed
programme.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
38
Learning Outcome – The learner will: Assessment Criterion – The learner can:
4.3 List and describe factors that can create
deviations in planned progress on
typical projects.
4.4 Explain how deviations from planned
progress, which has occurred and which
may occur, can be identified.
4.5 Explain how deviations from the
planned progress, which may disrupt
the programme, can be identified.
4.6 Explain ways that deviations from
planned progress can be quantified.
4.7 Give reasons why deviations from
planned progress need to identified and
quantified.
5 Investigate the circumstances of any
deviations thoroughly and agree and
implement appropriate corrective
action.
5.1 Examine and analyse the circumstances
of any identified deviations to planned
progress on given projects.
5.2 Conclude, gain approval and implement
corrective actions where deviations to
planned progress have been identified.
5.3 Explain how circumstances of deviations
from planned progress can be
investigated.
5.4 Explains ways that corrective action for
deviations from planned progress with
relevant people can be agreed.
5.5 Explain how agreed corrective action for
deviations from planned progress can
be implemented.
5.6 Give reasons why corrective actions
must be agreed.
6 Recommend options to relevant people
that aim to maintain or improve cost
and progress.
6.1 Identify and analyse project progress
against planned progress for given
projects.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
39
Learning Outcome – The learner will: Assessment Criterion – The learner can:
6.2 Suggest a range of alternatives that will
maintain and improve project progress,
to relevant people using appropriate
formats.
6.3 Explains methods that allow
recommend options that will help the
project progress.
6.4 Explain why recommendations, that will
minimise increases in cost and time and
help the project progress, need to be
made.
7 Inform relevant people about changes
to the operational programme, resource
needs and suggest the decisions and
actions that need to be taken to
maintain progress.
7.1 Identify changes that need to be made
to the operational programme following
investigations of work activities and
resource use on given projects.
7.2 Analyse and determine actions that
need to be taken to maintain progress.
7.3 Provide options to relevant people that
allow project progress to be maintained.
7.4 Explain methods that can regularly
informed relevant people about changes
to operational programmes and
demands on resources.
7.5 Explains ways and techniques of
suggesting decisions and actions that
need to be taken to maintain progress.
8 Identify improvements to progress from
feedback received and recommend
them to relevant people.
8.1 Seek, collect and collate information on
work progress on given projects.
8.2 Analyse collated information to identify
improvements that can be made to the
work progress on given projects.
8.3 Provide suggestions to relevant people
that allow improvements to work
progress.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
40
Learning Outcome – The learner will: Assessment Criterion – The learner can:
8.4 Explain how improvements to progress
can be identified from feedback
received.
8.5 Explain ways of recommending
improvements in progress to relevant
people.
8.6 Give reasons why recommended
improvements in progress to relevant
people need to be made.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
41
Unit M/600/7359
Managing Personal Development in a Construction-related
Workplace
Learning Outcome – The learner will: Assessment Criterion – The learner can:
1 Define your personal aims and objectives
for undertaking development.
1.1 Analyse, determine and record
personal aims and objectives to
meet work requirements.
1.2 Explain what are aims and objectives
for undertaking development and
how personal aims can be defined.
1.3 Give reasons why aims and
objectives should be defined.
2 Contact sources of support and guidance to
identify recognised standards for you to
manage your personal development.
2.1 Communicate with at least three of
the following sources of support and
guidance and the standards
identified:
– national bodies
– industry bodies
– professional institutions
– further education organisations
– training providers
– in-house resources
– line manager
– colleagues
– trade periodicals and journals
– electronic sources.
2.2 Explain how to contact sources of
support and guidance to identify
recognised standards.
2.3 Give reasons why recognised
standards for undertaking personal
development should be identified.
3 Analyse the current level of your knowledge
and performance and develop a profile of
your development needs.
3.1 Examine the current level of their
work performance and compare
against selected and recognised
standards.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
42
Learning Outcome – The learner will: Assessment Criterion – The learner can:
3.2 Determine and profile their present
competence and personal
development needs.
3.3 Describe how to analyse current
personal levels of knowledge and
performance against selected and
recognised standards.
3.4 Explain the factors that determine
personal development needs
3.5 Explain ways that personal
development needs can be profiled.
3.6 Give reasons why a profile of
personal development needs should
be developed.
4 Prepare a development plan for achieving
identified development needs.
4.1 Develop a personal development
plan based on identified
development needs.
4.2 Describe ways that personal
development plans can be prepared.
4.3 Explain why a personal development
plan should be prepared.
5 Undertake development activities aimed at
achieving identified development needs,
reviewing and recording progress and the
effectiveness of the activities.
5.1 Identify and engage in development
activities suitable for meeting
personal development needs.
5.2 Establish and/or use processes that
can review development progress.
5.3 Record the effectiveness of
development activities.
5.4 Explain ways that development
activities to achieve personal
development needs can be
undertaken.
5.5 Explain the methods that can be
used that reviews and records
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
43
Learning Outcome – The learner will: Assessment Criterion – The learner can:
progress and evaluates effectiveness
of activities.
6 Measure achievement of identified
development needs and record evidence of
knowledge and competence gained against
recognised standards.
6.1 Evaluate achievements of identified
development needs from profiled
personal developments.
6.2 Compare and record achievements
of knowledge and competence
gained against recognised standards.
6.3 Explain how achievement of
identified personal development
needs can be measured.
6.4 Explain ways that evidence of
personal knowledge and
competence against identified
national standards can be recorded.
7 Review the cycle of personal development
aims and objectives to revise and update
aims and objectives to suit changing
circumstances.
7.1 Conduct regular reviews on personal
aims and objectives.
7.2 Measure and update personal
development plans that meet
changing work circumstances.
7.3 Explain how the reviewing of the
cycle of updating personal aims and
objectives can be undertaken.
7.4 Explain methods that allows for the
revision and updating of personal
aims and objectives that suit
changing circumstances.
7.5 Give reasons why personal
development plans should be
reviewed, revised and updated.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
44
Unit K/600/7554
Contributing to the Identification of Work Teams in the Workplace
Learning Outcome – The learner
will: Assessment Criterion – The learner can:
1 Identify any significant factors
which will affect the number,
type and availability of people
and services.
1.1 Examine and analyse project requirements and
consider at least three of the following
significant factors:
– location
– cost
– time
– skills, experience and knowledge required and
available
– training and development requirements
– current legislation.
1.2 Explain methods that can identify significant
factors that can affect numbers, types and
availability of people or services for typical
projects.
2 Evaluate and record the quality
and potential reliability of
people or services, and circulate
the results to decision-makers.
2.1 Undertake a selection, assessment and
recording process on at least two of the
following people or services to check that their
work quality and reliability meets organisational
requirements:
– technical staff
– sub-contractors
– specialist services
– operatives.
2.2 Inform decision makers of the outcomes of
quality and reliability checks made on relevant
people or services.
2.3 Describe methods that can evaluate and record
the quality and potential reliability of people or
services.
2.4 Explain typical ways and techniques of
circulating results from evaluations of quality
and potential reliability to decision-makers.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
45
Learning Outcome – The learner
will: Assessment Criterion – The learner can:
3 Negotiate and agree proposals
which are likely to produce
effective teams.
3.1 Consult people or service providers selected as
meeting programme requirements, and agree
proposals for their effective participation with
relevant projects.
3.2 Confirm team members on relevant projects
with selected people or service providers.
3.3 Explain factors that allow proposals to be made
for team membership from selected people or
service providers.
3.4 Explain negotiation methods that can be used to
get appropriate people or services for given
teams.
4 Follow rules and formalities for
obtaining people and services.
4.1 Identify and apply at least two of the following
rules and formalities when identifying team
members for relevant programmes of work:
– contractual
– current legislation
– codes of practice
– organisational procedures
– certification of competence.
4.2 Explain how to work within current rules and
formalities governing the identification of work
teams.
4.3 Give reasons on why they must work within
current rules and formalities when identifying
teams
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
46
Unit R/600/7323
Establishing, Controlling and Monitoring Environmental Factors
and Sustainability in the Workplace
Learning Outcome – The learner will: Assessment Criterion – The learner can:
1 Identify the environmental
management considerations and
establish methods of work that will
support sustainability by examining
project data.
1.1 Examine relevant project data and
establish the required considerations for
environmental management.
1.2 Identify methods of work for relevant
projects that will support sustainability.
1.3 Explain how, and what types, of project
data should be examined to identify the
needs of environmental management.
1.4 Explain methods and techniques of
examining project data in order to
identify and establish methods of work
that will support sustainability.
1.5 Give reasons why the needs of
environmental management and
sustainable work methods need
identifying.
2 Encourage a culture of environmental
awareness and support for sustainability
in the workforce.
2.1 Adopt and implement policies that cover
environmental management and
sustainability procedures.
2.2 Apply methods or procedures that
encourage workforces to support
sustainability and environment matters
in the workplace.
2.3 Explain how a culture of environmental
awareness and support for sustainability
in the workforce can be encouraged.
2.4 Give reasons why a culture of
environmental awareness and support
for sustainability in the workforce should
be encouraged.
3 Delegate duties for environmental
management and monitoring
sustainable work methods.
3.1 Evaluate environmental management
requirements of projects and determine
numbers and types of people needed.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
47
Learning Outcome – The learner will: Assessment Criterion – The learner can:
3.2 Assign environmental management
duties to selected people.
3.3 Inform the people selected of the
monitoring activities to be undertaken in
the workplace on sustainable work
methods.
3.4 Explain how and why duties for
environmental management and
monitoring sustainable work methods
should be delegated.
4 Assess the significance of environmental
factors as they affect the project and
take appropriate action.
4.1 Consider at least four of the following
environmental factors when ongoing
work activities are being assessed:
– appearance
– ecological
– natural conservation
– historical conservation
– noise
– emissions to air, land and water
– sustainable, economic and social
– traffic management
– waste management and recycling.
4.2 Evaluate the impact of work on the
environment and apply corrective
measures to eliminate or reduce effects
on environmental factors.
4.3 Explain ways of assessing significance of
environmental factors as they affect
projects and describe what actions
ought to be taken.
5 Monitor project work against
sustainability requirements and take
appropriate action to ensure progress.
5.1 Assess ongoing project work against at
least four of the following sustainability
requirements:
– reuse and recycled waste
– recycled or sustainable materials
– contact with neighbours
– health and safety
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
48
Learning Outcome – The learner will: Assessment Criterion – The learner can:
– protection of the natural environment,
biodiversity and heritage
– new legislation, technologies and skills
– pollution control
– material acquisition, use and storage.
5.2 Define the term sustainability and list
the factors that make up sustainability
requirements.
5.3 Evaluate results of project work
monitoring and apply corrective
measures which maintain sustainability
requirements and progress of work.
5.4 Explain ways and techniques of
monitoring project work against
sustainability requirements and how to
take appropriate action to ensure
progress.
6 Record good practice in environmental
management and sustainable methods
of work and make recommendations to
people responsible.
6.1 Document results from workplace
sustainability and environmental
evaluations.
6.2 Identify good practice achieved on
relevant activities and inform at least
three of the following people
responsible:
– the client, customer or their
representative
– contractors
– consultants
– sub-contractors
– suppliers
– workforce
– internal management.
6.3 Describe ways of recording good
practice in environmental management
and sustainable work methods.
6.4 Explain methods and techniques of
making recommendations of good
practice to the people responsible.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
49
Unit M/600/7331
Planning the Preparation of the Site for the Project or Operation in
the Workplace
Learning Outcome – The learner will: Assessment Criterion – The learner can:
1 Assemble and review information used
in the preparation of the project or
operation plan, clarify information which
is not clear and update it for production
planning purposes.
1.1 Maintain, verify and update the project
or operation plan using at least four of
the following sources of information:
– survey reports
– design information
– contractual information
– statutory consents
– contracts pre-planning information
– health, safety and environmental
plans
– risk assessments and method
statements
– programmes and schedules
– about competent people
– sub-contractor arrangements and
attendance.
1.2 Describe different ways of assembling
information needed for the preparation
of the project or operation plan.
1.3 Explain techniques that can be used to
clarify project information that is not
clear.
1.4 Explain the procedures that can be
implemented that keeps project or
operation information up to date.
1.5 Give reasons why information should be
assembled, clarified and kept up to
date, and explain the consequence if
this is not undertaken.
2 Identify factors for consideration, record
them and pass them on to people who
may be affected.
2.1 Identify and record preparation
information in which at least four of the
following factors have been considered:
– occupiers
– near neighbours
– public access
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
50
Learning Outcome – The learner will: Assessment Criterion – The learner can:
– site conditions
– environment considerations
– vehicular access
– security and trespass
– public utilities
– heritage status
– sustainability.
2.2 Distribute relevant preparation
information to those needing that
information.
2.3 Explain how relevant factors for
consideration should be identified and
recorded when planning preparations
for sites or operations.
2.4 Explain different ways of passing on
records of factors considered to people
who will be affected.
2.5 Give reasons why considered and
recorded factors should be passed onto
people affected and explain possible
consequences should this not be done.
3 Identify access and egress points for the
site and works which are safe,
convenient and minimise disruption.
3.1 Plan traffic management systems that
include chosen and agreed site and
work access and egress points.
3.2 Explain ways of identifying access and
egress points for the site and works
which are the most convenient for
works or operations traffic and which
minimise disruption.
3.3 Explain the methods of and factors that
should be identified when preparing
traffic management plans.
4 Organise the resources required for the
preparation of site or work operations.
4.1 Assign at least four of the following
resources in order to prepare sites or
activities:
– people
– plant, equipment or machinery
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
51
Learning Outcome – The learner will: Assessment Criterion – The learner can:
– materials and components
– sub-contractors
– information
– work area and facilities
– waste management
– utility providers.
4.2 Explain how resources for sites or
activities should be organised.
4.3 Explain different methods that allows
for the assigning of resources for site or
operational preparations.
4.4 Explain how resources used in sites or
operations preparation can be utilised
into project work or activities.
5 Give accurate details about the
proposed work to the utility and
emergency services.
5.1 Collate and record information that
relates to site or operations access,
layout, evacuation and hazards.
5.2 Communicate information about the
proposed works access, layout,
evacuation and hazards to relevant
utility and emergency services.
5.3 Describe the type or types of works that
are carried out by the organisation and,
if relevant, within which sectors of
industry.
5.4 Explain how and why details about
proposed works should be given to
utility and emergency services.
5.5 Explain methods and techniques of
giving details of site access, layout,
evacuation and hazards to utility and
emergency services.
6 Make arrangements for adequate site or
operational safety, welfare,
environmental protection and security.
6.1 Identify arrangements needed for site
or operational safety and welfare
before work starts and review as work
progresses.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
52
Learning Outcome – The learner will: Assessment Criterion – The learner can:
6.2 Identify procedures needed to protect
the environment relative to the site or
operations.
6.3 Arrange procedures for site or
operational security.
6.4 Explain how adequate site safety for
proposed works or activities should be
ensured when planning preparations for
sites or operations.
6.5 Explain how and why considerations of
relevant factors should be made when
arranging site safety, welfare,
environmental protection and security.
6.6 Describe various procedures that can
ensure adequate security of sites or
operations.
6.7 Explain ways that arrangements for
health, safety and welfare can be
reviewed as work progresses.
7 Plan the site or area layout for
operational purposes and pass
information about the plans to the
people on the site.
7.1 Identify and arrange the layout of sites
or areas for work operations to take
place.
7.2 Identify and arrange required resources
and delivery of materials, storage areas
for materials and waste collection
locations for projects or operations.
7.3 Identify and arrange recycling
procedures for sites or operations.
7.4 Record and arrange that information
about site or operation layouts are
communicated to relevant people.
7.5 Explain how and why the site or area
layout should be planned for
operational purposes.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
53
Learning Outcome – The learner will: Assessment Criterion – The learner can:
7.6 Describe the factors that should be
taken into account when planning the
layout of sites or areas for operations.
7.7 Explain methods and techniques of
communicating information about site
or area layout plans.
7.8 Explain how the planning of storage and
use of materials and components is
carried out so that material handling is
efficient and wastage is minimised.
8 Ensure notices to people, which provide
information that complies with current
legislation, are placed and maintained.
8.1 Identify the types and number of
notices required for the site or
operation and ensures that they meet
current legislation.
8.2 Arrange for the positioning of relevant
notices at specified locations.
8.3 Produce a maintenance schedule for
relevant notices.
8.4 Explain ways and methods of placing
and maintaining information notices for
people, the public, visitors and
workforce.
8.5 Give reasons for maintaining notices for
people, the public, visitors and the
workforce and explain the possible
consequences should this not happen.
8.6 Explain how maintenance schedules for
information notices can be prepared
and implemented.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
54
Unit Y/600/7338
Ensuring that Work Activities and Resources Meet Project Work
Requirements in the Workplace
Learning Outcome – The learner will: Assessment Criterion – The learner can:
1 Identify major activities, determine the
resources needed from the information
available and prepare draft work
programmes and schedules.
1.1 Determine and investigate major site
activities on various projects.
1.2 Identify the required resources for
major site activities from available
project information.
1.3 Plan initial work programmes and
schedules for various projects
ensuring that activities and resources
meet project requirements.
1.4 Explain ways that allows major work
activities to be identified.
1.5 Explain how needed resources can
be determined from the information
available.
1.6 Explain how draft programmes and
schedules can be prepared and why
they need to be prepared.
2 Evaluate alternative methods, resources
and systems in order to select the best
solution to meet project requirements.
2.1 Examine current production
methods, resources and systems.
2.2 Evaluate findings of production
methods, resources and system
examinations to identify alternative
methods, resources and systems.
2.3 Explain ways that can evaluate
alternative work methods, resources
and systems.
2.4 Describe how the best solutions to
meet project requirements can be
selected.
2.5 Describe the factors that determine
project requirements.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
55
Learning Outcome – The learner will: Assessment Criterion – The learner can:
3 Obtain clarification and advice where the
resources needed are not available.
3.1 Consult with at least two of the
following to gain advice on lack of
suitable resources:
– the client, customer or their
representative
– consultants
– project team partners
– workforce
– technical and trade literature.
3.2 Explain how clarification and advice
can be obtained when the resources
needed are not available, and who
with.
4 Analyse the activities against project
requirements and the requirements of
external factors.
4.1 Examine work activities against
project requirements for various
projects.
4.2 Identify the effects of at least four of
the following external factors on
project requirements:
– other related programmes
– supply lead times
– contingencies
– special working conditions
– weather conditions
– statutory limitations
– site conditions
– environmental considerations
– customers.
4.3 Explain how work activities can be
analysed against project
requirements.
4.4 Describe ways that external factors
can be identified and considered.
4.5 Explain how work activities can be
analysed against external factors.
5 Determine how long each activity will take,
identify activities which influence each
5.1 Identify the duration of project
activities.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
56
Learning Outcome – The learner will: Assessment Criterion – The learner can:
other and sequence them logically and
realistically so that they make the best use
of the resources available.
5.2 Investigate and identify work
activities that influence each other.
5.3 Schedule the sequence of work
activities in order to use resources
effectively.
5.4 Describe how durations of
programmes and schedules can be
calculated.
5.5 Explain how to identify work
activities that can influence each
other.
5.6 Explain methods that can make best
use of resources when sequencing
activities logically and realistically.
6 Ensure the production of detailed
programmes and schedules of planned
activities which are consistent with the
complexity of the project.
6.1 Specify work programmes and
schedules that consist of at least two
of the following:
– bar charts
– network analysis
– critical activities
– action lists
– resource schedules.
6.2 Explain how the production of
detailed programmes and schedules
are ensured.
6.3 Explain methods that ensure
programmes and schedules of
planned activities are consistent with
the complexity of the project.
7 Develop a system to monitor the works
programmes and schedules, implement it
and use the results to improve production
and planning.
7.1 Plan and implement systems that
can monitor works programmes and
schedules.
7.2 Monitor works programmes and
schedules using a developed
monitoring system.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
57
Learning Outcome – The learner will: Assessment Criterion – The learner can:
7.3 Analyse results of monitoring
systems and make recommendations
to improve production and planning.
7.4 Explain how systems can be
developed that monitor works
programmes and schedules.
7.5 Explain how systems for monitoring
works programmes and schedules
can be developed.
7.6 Explain ways that systems for
monitoring works programmes and
schedules can be implemented.
7.7 Explain how the using of monitoring
results of work programmes and
schedules can improve production
and planning.
8 Identify alterations to the works
programmes and schedules to ensure they
will meet changed circumstances.
8.1 Examine work activities and compare
to works programmes and schedules.
8.2 Identify alterations to work
programmes caused by
circumstances, and calculating cost
and time benefits for required
changes.
8.3 Seek and obtain decision-maker’s
endorsement of changes to the
works programmes and schedules.
8.4 Explain how alterations to works
programmes and schedules can be
identified.
8.5 Describe ways of ensuring that
alterations to work programmes and
schedules meet changed
circumstances.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
58
Unit Y/600/7341
Identifying, Allocating and Planning the Deployment and Use of
Plant, Equipment or Machinery in the Workplace
Learning Outcome – The learner will: Assessment Criterion – The learner can:
1 Ensure that the specification of the
selected plant, equipment or
machinery meets the needs of the
project before deployment.
1.1 Review the specifications for plant,
equipment or machinery and evaluate
against project or operational requirements.
1.2 Describe ways of ensuring that the
specifications for plant, equipment or
machinery meet the needs of the project or
operation before deployment.
1.3 Explain why it is important that the plant
specification meets the needs of the project
or operation.
2 Ensure that the plant, equipment or
machinery to be deployed complies
with current legislation and will be
set up, operated and maintained by
competent people.
2.1 Devise and implement a system to ensure
pre-use checks, inspections, thorough
examinations and tests have been
conducted on plant, equipment or
machinery.
2.2 Explain how to ensure that plant, equipment
or machinery complies with current
legislation and why.
2.3 Carry out checks on the competence of
people who will set up, operate and
maintain plant, equipment or machinery.
2.4 Explain the methods of checking
competence of those setting up, operating
and maintaining plant, equipment or
machinery.
2.5 Give reasons as to why competences of
those setting up, operating and maintaining
plant, equipment or machinery should be
checked.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
59
Learning Outcome – The learner will: Assessment Criterion – The learner can:
3 Implement a system to update the
deployment and allocation of plant,
equipment or machinery, and
operators, as the project progresses
or changes occur.
3.1 Devise and action a system that tracks the
deployment, allocation and use of plant,
equipment or machinery.
3.2 Explain the various methods of
implementing an effective system that can
update the deployment and allocation of
plant, equipment or machinery as projects
or operations progresses or changes occur.
3.3 Explain why a system for updating the
deployment and allocation of plant,
equipment or machinery is needed.
3.4 Make recommendations on the use of
alternative types of plant, equipment or
machinery to decision makers.
3.5 Describe ways of recommending alternatives
to decision makers.
4 Identify hazards and assess risks
arising from the use of plant,
equipment or machinery and
implement measures that protect
people and the environment.
4.1 Evaluate risks arising from hazards and apply
measures in order to protect the workforce,
general public, visitors and the environment
relating to three of the following:
– methods of work
– risk assessment
– safe use and storage of tools
– safe use and storage of materials
– traffic management
– emergency plans.
4.2 Explain the various methods of identifying
hazards and assessing risks arising from the
use of plant, equipment or machinery.
4.3 Describe ways to implement measures to
protect people and the environment.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
60
Learning Outcome – The learner will: Assessment Criterion – The learner can:
5 Ensure that plant, equipment or
machinery operations are planned,
appropriately and supervised and
conducted in accordance with
current legislation.
5.1 Write or approve method statements for
plant, equipment or machinery operations
and pass the information on to the people
concerned.
5.2 Describe various methods of writing or
approving method statements for the use of
plant, equipment or machinery.
5.3 Explain the techniques that can be used to
pass on information effectively.
5.4 Explain how to ensure that plant, equipment
or machinery operations are supervised and
conducted in accordance with current
legislation.
5.5 Establish the roles and responsibilities
allocated to plant, equipment or machinery
supervisors, operators and users.
5.6 Explain how to maintain effective records for
the competence of supervisors, operators
and users.
6 Ensure the appropriate storage,
servicing and maintenance of plant,
equipment or machinery to meet
operational and statutory
requirements.
6.1 Arrange the storage, servicing and
maintenance of plant, equipment or
machinery.
6.2 Carry out checks to ensure serviceability and
maintenance of plant, equipment or
machinery as appropriate to at least three of
the following operational or statutory
requirements:
– health, safety and welfare of the workforce
and others
– operational efficiency
– security of resources
– obligations to third parties
– regulatory authorities
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
61
Learning Outcome – The learner will: Assessment Criterion – The learner can:
– contractual commitments.
6.3 Explains ways of ensuring, and why is
important that, plant, equipment or
machinery is stored, serviced and
maintained in accordance with operational
and statutory requirements.
7 Identify learning needs for
supervisors, operators and users of
plant, equipment or machinery that
will or could support the project or
future projects or operations.
7.1 Establish the learning needs of plant
supervisors, operators and users and review
the information obtained for at least two of
the learning activities:
– formal
– informal
– coached
– mentored
– vocationally qualifying.
7.2 Explain the various methods of identifying
learning needs of plant supervisors,
operators and users and how to compare
with the needs of future projects or
operations.
7.3 Describe ways of obtaining information on
ranges of learning activities.
7.4 Explain how the learning development for
plant supervisors, operators and users can
be arranged.
8 Encourage those involved or
affected by plant, equipment or
machinery operations to suggest
improvements in safe operations.
8.1 Provide opportunities to at least four of the
following in order to suggest improvements
in safe operations:
– supervisors
– operators
– users
– other members of the workforce
– members of the public
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
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Learning Outcome – The learner will: Assessment Criterion – The learner can:
– occupiers
– neighbours
– visitors
– organisational representatives
– hire firm(s), companies or agents.
8.2 Explain how to encourage those involved or
affected by plant, equipment or machinery
operations to suggest safe improvements.
8.3 Explain why encouragement is needed in
suggesting improvements to plant,
equipment or machinery operations.
9 Ensure that plant, equipment or
machinery which is no longer
needed is returned or removed.
9.1 Make arrangements to allow plant,
equipment or machinery to be, or specified
to be, removed or returned.
9.2 Describe the various methods of ensuring
that plant, equipment or machinery not
needed is returned or removed.
9.3 Give reasons why plant, equipment or
machinery should be returned or removed
when not required.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
63
Unit H/600/7343
Organising, Controlling and Monitoring Supplies of Materials in the
Workplace
Learning Outcome – The learner will: Assessment Criterion – The learner can:
1 Analyse operational plans and
quantities to assess what supplies of
materials will be required and calculate
and develop a delivery schedule.
1.1 Examine operational plans and quantities
for various projects.
1.2 Calculate delivery and lead times.
1.3 Schedule deliveries and traffic
management.
1.4 Explain how operational plans and
quantities can be analysed to assess what
materials will be required.
1.5 Explain methods that can calculate
delivery and lead times for supplies of
materials and why they should be
calculated.
1.6 Give reasons why it is necessary to
analyse operational plans and quantities
to assess what materials will be required.
1.7 Explains ways that delivery schedules can
be developed.
1.8 Give reasons why delivery schedules and
traffic management are required.
2 Identify opportunities to standardise
supplies of materials.
2.1 Seek ways of standardising supplies that
can improve at least one of the following:
– economy of usage
– cost
– environmental impact
– sustainability.
2.2 Explain ways that opportunities for
standardising supplies of materials can be
identified.
2.3 Explain how standardisation of materials
can assist projects.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
64
Learning Outcome – The learner will: Assessment Criterion – The learner can:
2.4 Give reasons why opportunities for
material standardisation should be
considered.
3 Check with the delivery schedule and
users to confirm what supplies of
materials are needed and ensure
appropriate orders are prepared.
3.1 Identify and confirm supplies of required
materials against delivery schedules.
3.2 Carry out checks that ensure appropriate
orders are prepared.
3.3 Explain methods of checking delivery
schedules and with users so that material
needs are identified.
3.4 Describe ways that can ensure
appropriate orders are prepared.
3.5 Give reasons why checks must be made
to ensure appropriate orders are
prepared.
4 Conduct negotiations and meetings
with suppliers and users so that
goodwill and trust is maintained and
agreed supply requirements are
ensured.
4.1 Communicate and/or meet with both
suppliers and users to identify and
confirm supply requirements.
4.2 Agree and monitor supply requirements
for various projects with various
suppliers.
4.3 Explain methods and techniques of
conducting negotiations and meetings
with suppliers and users to ensure supply
requirements are agreed.
4.4 List and describe the factors and issues
that determine and affect supply
requirements.
4.5 Explain how goodwill and trust can be
maintained with suppliers and users.
4.6 Explain how formal and informal
meetings with suppliers and users can be
conducted.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
65
Learning Outcome – The learner will: Assessment Criterion – The learner can:
5 Implement systems, to monitor the
delivery schedule and the performance
of suppliers, which will identify supply
improvements.
5.1 Establish monitoring systems for supply
delivery schedules.
5.2 Establish monitoring systems that checks
the performance of suppliers.
5.3 Establish at least three of the following
factors used in materials control:
– quality
– quantity
– payment to suppliers
– approval by client, customer or their
representative
– programming
– cost.
5.4 Identify improvements that can be made
to material supply using information from
monitoring systems.
5.5 Explain how systems, that cover all
necessary factors to monitor the delivery
schedules, can be implemented.
5.6 Explain how systems that can monitor
the performance of suppliers against the
agreed supply requirements can be
implemented.
5.7 Describe how identified improvements to
delivery schedules can be recorded.
5.8 Give reasons why the delivery schedule
and performance of suppliers should be
monitored.
6 Identify problems with supply, record
them and take action to resolve them.
6.1 Analyse supply monitoring systems and
delivery schedules and note identified
supply problems.
6.2 Implement appropriate methods to
resolve identified supply problems.
6.3 Explain methods that can identify
problems with supply and supply
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
66
Learning Outcome – The learner will: Assessment Criterion – The learner can:
requirements, how they can be recorded
and what actions can be taken to resolve
them.
6.4 Explain how the delivery schedule can be
modified to minimise disruption to the
programme.
7 Identify changes likely to result in over
or under supply and modify the
delivery schedule to minimise
disruption to the programme.
7.1 Regularly examine material supply
performance against ongoing project
requirements.
7.2 Amend delivery schedules when material
supplies are not meeting programme
requirements or where excess materials
are being supplied.
7.3 Explain ways that can identify changes
likely to result in over or under supply.
7.4 Explain how to modify delivery schedules
that minimises disruption to the
programme.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
67
Unit J/600/7349
Establishing and Monitoring Communication Systems and
Organisational Procedures in the Workplace
Learning Outcome – The learner will: Assessment Criterion – The learner can:
1 Identify organisational and
communication needs for the project.
1.1 Examine and establish project
communication requirements for projects
that meets organisational needs.
1.2 Consider at least four of the following
organisational and communication systems
when identifying communication needs:
– roles and responsibilities
– site or head office interface
– project administration
– health, safety, welfare and
environmental needs
– project team interfaces
– integration of data
– sharing of project data
– team working
– the client, customer or their
representative.
1.3 Explain how suitable organisational and
communication systems can be identified
for projects.
2 Establish systems and procedures
which are compatible with those used
by the client, customer or their
representative and the supply chain.
2.1 Identify and implement communication
systems and procedures that are
compatible with clients, customers or their
representatives, and supply chain systems.
2.2 Manage, administer and control
operational communication systems and
procedures.
2.3 Explain ways that systems, compatible
with those used by clients, customers or
their representatives and supply chains,
can be established and introduced.
2.4 Explains methods of establish
communication and organisational systems
that will enable clear effective
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
68
Learning Outcome – The learner will: Assessment Criterion – The learner can:
management, administrative and
operational controls.
2.5 Give reasons why communication and
organisational systems, that will be
compatible and provide control, are
needed.
3 Produce project information and
circulate it to people and
organisations that have an interest.
3.1 Identify information needed for the
project.
3.2 Produce project information in relevant
formats that will support the project.
3.3 Distribute relevant project information on
least one of the following to people that
have an interest:
– information on people’s roles
– details on people’s responsibilities
– details of the organisational structure.
3.4 Describe ways that accurate and
unambiguous information about people’s
roles and responsibilities, the project and
the organisational structure can be
produced.
3.5 Explain methods that allow for the
circulation of information about people’s
roles and responsibilities, and the project
and organisational structure, to people and
organisations that have an interest.
3.6 Give reasons why information on people’s
roles and responsibilities is important to
people and organisations that have an
interest.
4 Establish methods of communicating
information between people and
organisations that have an interest.
4.1 Identify people and organisations that
have interest or need relevant project
information.
4.2 Put in place at least three of the following
methods of communication for reporting,
recording and retrieving relevant project
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
69
Learning Outcome – The learner will: Assessment Criterion – The learner can:
information for relevant people and/or
organisations:
– oral
– written
– graphic
– electronic.
4.3 List and describe who would likely to be
included when establishing communication
methods for projects
4.4 Explain ways that methods of
communicating, reporting, recording and
retrieving information, between people
and organisations that have an interest
and appropriate to the needs of the
project, can be established.
4.5 Explain why methods of communicating,
reporting, recording and retrieving
information between interested people
and organisations should be established.
5 Monitor the communication and
organisational methods for
effectiveness, identify and investigate
breakdowns and take action to
restore effective communication and
organisation.
5.1 Implement systems to monitor the
effectiveness of communication and
organisational methods.
5.2 Establish causes of any communication and
organisational method breakdowns.
5.3 Restore effective communication and
organisational; methods by implementing
appropriate corrective actions.
5.4 Explain methods that can monitor the
communicating, reporting, recording and
retrieving of information.
5.5 Explain how breakdowns in
communication and organisational systems
can be identified.
5.6 Describe how breakdowns in
communication and organisational systems
can be investigated and explain why they
should be investigated.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
70
Learning Outcome – The learner will: Assessment Criterion – The learner can:
5.7 Explain actions that can be taken to
restore effective communication and
organisational systems.
6 Use information received to make
improvements to the organisation of
the project and communication
systems.
6.1 Gather relevant information about project
organisation and communication systems.
6.2 Establish where communication systems
and project organisation can be improved.
6.3 Implement processes that can improve
communication systems and project
organisation.
6.4 Explain how possible improvements to
methods of communicating and
organisational systems can be identified.
6.5 Give reasons why established systems
should be improved.
7 Prepare for and manage meetings to
meet objectives.
7.1 Prepare agendas, arrange venues, contact
attendees in good time and agree
objectives to be achieved during the
meeting.
7.2 Meet with stakeholders and colleagues,
and facilitate constructive contributions
and balanced and informed discussions on
agenda items from attendees during the
meeting.
7.3 Run meetings with stakeholders and
colleagues on time, ensure and agree that
objectives have been achieved, and agree
actions and responsibilities to be taken
following the meeting.
7.4 Explain how meetings should be managed
that ensures objectives are met.
7.5 Describe the different types of meetings
that can be undertaken with stakeholders
and colleagues.
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Learning Outcome – The learner will: Assessment Criterion – The learner can:
8 Complete actions following the
meeting to meet objectives.
8.1 Draft and circulate minutes of the meeting,
and distribute necessary information to
relevant people.
8.2 Monitor the completion of the agreed
post-meeting actions.
8.3 Explain methods that ensure actions are
completed following meetings and the
objectives are met.
8.4 Describe ways evaluating the effectiveness
of meetings.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
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Unit R/600/7354
Establishing Project Dimensional Control Criteria in the Workplace
Learning Outcome – The learner will: Assessment Criterion – The learner can:
1 Obtain relevant survey information,
check that it is up to date and
accurate, and resolve any problems.
1.1 Collect, collate and analyse latest survey
information for given projects.
1.2 Identify and resolve at least two of the
following problems when analysing survey
information:
– unclear information
– missing information
– inconsistencies between documents
– errors.
1.3 Explain ways that relevant survey
information can be obtained.
1.4 Explain how survey information can be
checked to ensure it is up to date and
accurate.
1.5 Explain how problems with survey
information can be resolved and why
problems need to be resolved.
2 Correlate and interpret information on
project work which is relevant to
dimensional control.
2.1 Interpret appropriate dimensional control
information and calculations for given
projects.
2.2 Correlate dimensional control information
and calculations against relevant project
work.
2.3 Describe factors which determine
dimensional control information.
2.4 Explain how information on project work
can be correlated with dimensional
control information.
2.5 Explain methods that can interpret
information on project work which is
relevant to dimensional control
information.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
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Learning Outcome – The learner will: Assessment Criterion – The learner can:
2.6 Give reasons why information on project
work, which is relevant to dimensional
control information, needs to be
correlated and interpreted.
3 Ensure that variations are identified
between the specified and the actual
site dimensions, record them
accurately and circulate them to
decision-makers.
3.1 Establish variations between actual and
specified site dimensions on given
projects.
3.2 Document identified variations of actual
and specified site dimensions following
organisational procedures.
3.3 Distribute identified variations of actual
and specified site dimensions to relevant
decision makers.
3.4 Describe possible causes of variations
between specified and actual site
dimensions.
3.5 Explain how variations between the
specified and the actual site dimensions
can be identified.
3.6 Explain ways of recording variations
between the specified and the actual site
dimensions.
4 Ensure that reference points are
suitably placed, accurate, clearly
identified and protected from
movement or removal.
4.1 Place reference points on given projects
according to project and organisational
requirements, and ensure dimensional
accuracy against set reference points.
4.2 Ensure that placed reference points are
identifiable as to purpose, and implement
protection systems that eliminates
movement, damage and/or removal.
4.3 List and describe typical types of set
reference points.
4.4 Explain how to accurately set and clearly
identify reference points from set
reference points.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
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Learning Outcome – The learner will: Assessment Criterion – The learner can:
4.5 Explain methods that can protect
reference points from movement and
removal.
5 Ensure a dimensional control
monitoring system, which will make
sure the specified accuracy criteria will
be met, is established.
5.1 Implement a relevant monitoring system
that ensures dimensional control accuracy
for given projects.
5.2 Describe the elements of monitoring
systems
5.3 Explain how monitoring systems can be
developed.
5.4 Give reasons why monitoring systems
should be developed.
6 Ensure that measuring and recording
equipment is maintained to meet the
specified accuracy criteria.
6.1 Establish the checks that are required to
maintain and use measuring and
recording equipment.
6.2 Ensure that maintenance and user checks
are carried on relevant measuring and
recording equipment in accordance with
relevant requirements.
6.3 Explain how typical measuring and
recording equipment used to establish
dimensional control is used maintained.
6.4 Give reasons why specific measuring and
recording equipment should be selected
for given projects.
7 Record any dimensional control
information which may be of later use,
and store it securely.
7.1 Identify and note the following when
establishing and checking dimensional
control information:
– dimensions
– locations
– levels
– deviations.
7.2 Appropriately identify and securely store
dimensional control information following
organisational procedures where
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
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Learning Outcome – The learner will: Assessment Criterion – The learner can:
information can be retrieved for future
use.
7.3 Explain the methods and procedures that
can be used to record and store
dimensional control information which
may be of later use.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
76
Unit H/600/7357
Controlling Project Quantities and Costs in the Workplace
Learning Outcome – The learner will: Assessment Criterion – The learner can:
1 Implement appropriate quantities and
cost control systems which are able to
provide early warning of problems.
1.1 Plan and implement at least one of the
following appropriate quantities and cost
control systems on given projects:
– contractual procedures and meetings
– operational procedures and meetings
– electronic records.
1.2 List and describe the factors that
determine quantities and cost data.
1.3 Explain how appropriate project quantities
and cost control systems, which will
provide early warnings of problems, can
be implemented.
2 Ensure that quantity and cost data is
regularly collected, record it and pass
it on to the appropriate people
responsible in time for them to be
able to use it.
2.1 Gather and collate information relating to
quantities and costs on at least four of the
following resources on a frequent basis:
– people
– plant, equipment or machinery
– materials and components
– sub-contractors
– information
– work area and facilities
– waste management
– utility providers
– records of valuations of work completed.
2.2 Document the findings of quantities and
costs using appropriate formats and pass
appropriate responsible people following
organisational timescales.
2.3 Explain methods that allows for quantities
and cost data to be collected and recorded
for the project and the resources used.
2.4 Explain how to ensure that data is passed
on to the people responsible in time for
them to use it.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
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Learning Outcome – The learner will: Assessment Criterion – The learner can:
3 Ensure that work values, quantities
and cost data are prepared.
3.1 Implement and monitor systems that
ensures that cost calculations for given
projects are undertaken.
3.2 Implement and monitor systems that
ensures that work values and quantities
for given projects are undertaken.
3.3 Explain how to ensure that correct work
values, quantities and cost data are
prepared.
4 Ensure that accurate quantities and
cost data are prepared and presented
in a format which will help the people
responsible to make decisions.
4.1 Determine prepare and document the
results of quantity and cost information
for given projects
4.2 Present analysed results on quantities and
cost data to people responsible using
relevant formats.
4.3 Explain methods that can ensure that
accurate quantities and cost data is
presented in a format which will help
people responsible to make decisions.
5 Ensure that variations and trends in
quantities and cost data are
identified, quantified and costed.
5.1 Plant and implement monitoring systems
that will identify variations and trends in
costs and quantities for given projects.
5.2 Quantify and identify costs created by
identified variations or trends in cost data
and quantities.
5.3 Explain how to ensure that variations and
trends in quantities and cost data are
identified, quantified and costed.
5.4 Give reasons why trends in cost and
quantities and cost data need to be
quantified.
6 Ensure that any variations are
investigated and agree and implement
6.1 Carry out investigations on identified
variations in project quantities and costs
and discuss with people responsible.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
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Learning Outcome – The learner will: Assessment Criterion – The learner can:
appropriate corrective action with
people responsible.
6.2 Seek and gain approval in order to
implement at least one of the following
corrective actions:
– restore progress in accordance with
agreed programme
– agree new completion dates
– initiate contract claim
– secure additional resources
– alter planned work.
6.3 Explain how to ensure that variations in
cost data are investigated and explain why
variations in cost data need to be
investigated.
6.4 Explain methods and techniques of
agreeing and implementing appropriate
corrective actions with people responsible
which will restore costs and expenditure
to budget.
6.5 Give reasons why appropriate corrective
action with the people responsible, in
order to restore costs and expenditure to
budget, needs to be agreed and
implemented.
7 Identify opportunities for cost savings
and recommend them to people
responsible.
7.1 Implement systems and processes that
can identify opportunities for cost savings
on given projects on at least two of the
following:
– waste reduction
– resource management and logistics
– applications of new technologies and
materials
– energy and utility management
– recyclable and recoverable materials
– alternative sources and types of
materials
– variations in quality
– standardisation
– revenue generation.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
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Learning Outcome – The learner will: Assessment Criterion – The learner can:
7.2 Suggest opportunities for cost savings
using suitable formats to people
responsible.
7.3 Explain how opportunities for cost savings
can be identified.
7.4 Explain how systems and processes which
will assist in the identification of
opportunities for cost savings, can be
developed and recommended to the
people responsible.
7.5 Give reasons why systems and processes,
which identify opportunities for cost
savings, need to be developed and
recommended to people responsible.
7.6 Describe methods that can recommend
opportunities for cost savings to people
responsible.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
80
Unit K/600/7358
Evaluating Feedback Information and Recommending
Improvements in the Workplace
Learning Outcome – The learner will: Assessment Criterion – The learner can:
1 Promote the value of making
improvements from feedback and
encourage the collection of feedback.
1.1 Devise processes that will promote, to
others, the value of making and collecting
feedback that can allow improvements to
work progress.
1.2 Encourage the collection of work
improvement feedback from others from
at least six of the following information
sources:
– approved suppliers
– approved sub-contractors
– contract documentation
– project documentation
– organisational documentation
– standard details
– specifications
– product information
– government and statutory publications
– research and advisory data
– periodicals and abstracts.
1.3 Explain ways of promoting the value of
making improvements from feedback
received from information sources.
1.4 Explain methods that can encourage the
collection of feedback from information
sources.
1.5 Give reasons why the collection of
feedback from information sources should
be encouraged.
2 Ensure feedback information from
relevant methods or sources is
obtained, investigated and assessed.
2.1 Collect feedback information from at least
three of the following methods or sources:
– project records and documentation
– site inspections
– scientific research and data
– studies of performance in use
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Level 6 NVQ Diploma Construction Site Management (Construction)
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Learning Outcome – The learner will: Assessment Criterion – The learner can:
– meetings
– questionnaires
– reports.
2.2 Collate and evaluate feedback information
using organisational or other methods to
identify improvements to work progress.
2.3 Explain ways that ensures that feedback
from information sources is obtained using
various methods and other sources.
2.4 Explain methods that allows for the
investigation and assessing of feedback
from information sources using various
methods and other sources.
2.5 Give reasons why feedback from
information sources needs to be
investigated and assessed.
3 Recommend improvements from
feedback received and justify the
recommendations to relevant people.
3.1 Suggest improvements that can be made
to work progress using evaluated feedback
to relevant people.
3.2 Justify to relevant people, for each
suggested improvement, by providing
reasons why improvements can be made.
3.3 Explain ways that recommendations for
improvements can be made from
feedback received.
3.4 Explain how recommendations for
improvements from feedback can be
justified to decision-makers.
3.5 Give reasons why recommendations for
improvements from feedback should be
made and justified to decision-makers.
4 Summarise changes and
improvements from feedback which
4.1 Summarise, using suitable formats,
changes to work programmes which have
resulted from sought feedback.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
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Learning Outcome – The learner will: Assessment Criterion – The learner can:
have been agreed and promote them
for adoption and use.
4.2 Promote the adoption and use of
improvements identified from feedback to
those involved in maintaining progress of
the work.
4.3 Explain methods that can allow the
summary of changes and improvements
made from feedback received.
4.4 Describe how the adoption of changes and
improvements from feedback can be
promoted.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
83
Unit H/600/7553
Identifying and Enabling Learning Opportunities for Given Work
Teams in the Workplace
Learning Outcome – The learner will: Assessment Criterion – The learner can:
1 Promote the benefits of learning by
giving fair, regular and useful feedback
on their team’s work performance.
1.1 Analyse individual and collective work
performances of team members on
various activities.
1.2 Regularly provide feedback on individual
and collective work performances that is
fair and encourages an individuals’
learning within their team.
1.3 Provide their team members with
collective and individual reasons that
promote the benefits of continual
learning.
1.4 Describe the different techniques that
can be used to promote benefits of
learning to individuals and groups.
1.5 Explain the procedures and methods that
should be used to give fair, regular and
useful feedback to teams and individuals.
2 Work with their team to identify and
prioritise learning needs and identify
and obtain information on a range of
possible learning activities.
2.1 Plan and communicate with individual
team members to determine their
immediate learning requirements for
relevant work activities.
2.2 Obtain learning information for individual
team members based on at least two of
the following learning activities:
– formal
– informal
– coached
– mentored
– vocationally qualifying
– continuous professional development
– professional membership.
2.3 Explain the methods and techniques of
working effectively with teams and
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
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Learning Outcome – The learner will: Assessment Criterion – The learner can:
individuals in order to identify and
prioritise learning needs.
2.4 Outline possible ways of obtaining
information from a range of learning
activities.
3 Discuss development needs with team
members.
3.1 Meet with and identify development
needs for team members based on the
following areas:
– current skills and knowledge
– learning activities undertaken
– learning objectives to be achieved
– resource requirements for
development
– timescales.
3.2 Explain methods and techniques of
discussing and agree development needs
with team members.
4 Support team members in undertaking
learning activities by making efforts to
remove any obstacles to learning.
4.1 Provide relevant assistance and support
to individuals and the team when
learning or updating skills and
knowledge.
4.2 Identify any relevant obstacles to an
individual’s learning and take actions to
remove them.
4.3 Explain procedures that could be
implemented to allow support and
assistance for team members who are
undertaking learning activities.
4.4 Describe the types and ways of
identifying obstacles to learning for both
individuals and teams.
4.5 Explain how obstacles to learning for
individuals and teams can be removed.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
85
Learning Outcome – The learner will: Assessment Criterion – The learner can:
5 Evaluate the learning activity
undertaken with team members to
ensure the desired outcomes have
been achieved.
5.1 Appraise learning activities undertaken
by individuals and the team on
completion of learning programmes.
5.2 Map the learning outcomes from
completed learning programmes against
team individual’s pre-identified learning
needs.
5.3 Explain how to plan and implement
evaluations on learning activities
undertaken by team members.
5.4 Describe methods that can measure
desired outcomes from learning
activities, and ways to ensure that they
have been achieved.
6 Update development plans with team
members.
6.1 Review team member’s individual
development plans and amend the plans
following completed learning activities
and/or identified learning needs.
6.2 Explain the procedures that are or can be
used to update development plans with
team members.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
86
Unit M/600/7555
Planning Highways Maintenance or Repair Activities in the
Workplace
Learning Outcome – The learner
will: Assessment Criterion – The learner can:
1 Confirm the work requirements
of planning highway
maintenance or repair activities.
1.1 Identify and establish at least two of the
following maintenance activities and at least five
of the following repair activities on at least one
of the following highways:
Maintenance:
– scheduled and preventative
– unscheduled and corrective
– emergency.
Repair:
– structure
– surface
– materials
– markings
– fittings
– power and light
– drainage
– telecommunications
– special services and equipment
– landscaping
– traffic controls
– fencing.
Highways:
– dual carriageway
– single carriageway
– carriageway with footway
– motorway
– cycle way
– carriageway with hard shoulder.
1.2 Explain how work requirements for highways
and its maintenance or repair can be confirmed.
1.3 Explain who needs to be consulted when
confirming work requirements for highways
maintenance or repair.
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Level 6 NVQ Diploma Construction Site Management (Construction)
87
Learning Outcome – The learner
will: Assessment Criterion – The learner can:
2 Identify and review influencing
factors and guidance material
about the work environment.
2.1 Consider at least three of the following
influencing factors when planning highway
maintenance or repair activities:
– organisational requirements
– contractual requirements
– statutory requirements
– resource allocation
– working requirements
– environmental considerations
– weather conditions.
2.2 Examine at least two of the following guidance
materials when planning highway maintenance
or repair activities:
– owner’s manuals
– log books
– maintenance schedules and manuals
– practice guides and specifications
– current legislation and official guidance.
2.3 Explain how influencing factors and guidance
materials can be identified and what different
methods can be used to review them when
planning highway maintenance or repair
activities.
3 Prioritise maintenance activities
by assessing and accounting for
all the influencing factors.
3.1 Prioritise maintenance or repair activities whilst
considering influencing factors.
3.2 Describe the types of maintenance activity that
are applied to highways.
3.3 Explain methods that can assess and account for
influencing factors when planning maintenance
and repair activities.
3.4 Explain the factors that need to be taken into
account when prioritising maintenance
activities.
4 Amend priorities to take
account of changing
4.1 Review and update pre-determined
maintenance or repair priorities by taking into
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
88
Learning Outcome – The learner
will: Assessment Criterion – The learner can:
circumstances whilst
maintaining consistency with
the influencing factors.
account of at least four of the following changing
circumstances:
– susceptibility to damage
– safety requirements
– need to inhibit, and respond to deterioration
– compromised operational effectiveness
– weather conditions
– use or change of use
– current legislation
– resources
– security threats.
4.2 Explain methods that allow priorities to be
amended when influencing factors have been
taken into account.
4.3 Explain how changing circumstances can be
accounted for when planning maintenance and
repair activities.
5 Prepare plans or schedules of
maintenance activities and
negotiate and agree them with
decision makers.
5.1 Identify, analyse and produce plans or schedules
for at least three of the following maintenance
or repair activities:
– regular programmes
– tendered works
– responsive works
– cost estimated works
– winter maintenance
– traffic maintenance (signing, lighting and
guarding).
5.2 Explain how plans and schedules can be
prepared for maintenance activities.
5.3 Explain methods and techniques of negotiating
and agreeing plans and schedules with decision
makers.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
89
Unit F/600/7558
Providing and Monitoring Construction-related Customer Service in
the Workplace
Learning Outcome – The learner will: Assessment Criterion – The learner can:
1 Identify and use current legislation and
official guidance to implement systems
or procedures that will deliver and
improve customer service.
1.1 Apply at least four of the following to
customer service systems or procedures:
– current legislation
– official guidance
– organisational procedures
– specifications
– drawing
– instructions and variations
– feedback processes.
1.2 Seek ways of improving customer service
whilst implementing customer service
systems and procedures.
1.3 Describe ways that current legislation
and official guidance relevant to
customer service can be identified.
1.4 Explain how identified information can
be used for implementing customer
service systems or procedures.
1.5 Explain methods that can effectively
deliver and improve customer service.
2 Prepare to deal with customers in
order to give consistent and reliable
service.
2.1 Examine current customer procedures
and systems to identify if they provide
consistent customer service.
2.2 Implement and use systems or
procedures that will provide reliable and
consistent service that promotes
customer’s confidence.
2.3 Explain methods that can provide
consistent levels of customer service.
2.4 Explain how systems or procedures can
be used effectively to provide a reliable
level of customer service.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
90
Learning Outcome – The learner will: Assessment Criterion – The learner can:
3 Work with others to resolve customer
problems, communicate with
customers and check that they are
satisfied with the actions taken.
3.1 Identify and find solutions to
construction-based customer problems.
3.2 Communicate with customers whilst
resolving problems using at least two of
the following mediums:
– electronic
– verbal
– written
– via a second person
– feedback documents
– group meetings.
3.3 Undertake at least two of the following
actions that will ensure that customers
are satisfied that problems are or will be
solved:
– corrective
– referral
– investigative
– reactive
– proactive.
3.4 Explain how best to work with others
which can resolve customer service
problems.
3.5 Describe different methods and
techniques of communicating and
dealing with customers.
3.6 Explain what checks can be undertaken
to ensure that customers are satisfied
with actions taken.
4 Solve problems within existing systems
or procedures that may affect
customers before the customer
becomes aware of them.
4.1 Investigate and/or collate information on
current customer procedures and
systems to identify potential or repeat
customer service problems.
4.2 Apply rectification measures to
procedures and systems to eliminate or
reduce identified potential customer
problems.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
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Learning Outcome – The learner will: Assessment Criterion – The learner can:
4.3 Describe ways that problems can be
identified within existing systems or
procedures that may affect customers.
4.4 Explain how and why problems in
systems or procedures should be solved
before customers become aware of
them.
5 Confirm that the service given meets
the customer’s needs and expectations.
5.1 Identify the level of service expected by
construction-related customers.
5.2 Communicate with customers to check
that service given has met their needs
and expectations.
5.3 Explain ways of checking that customers
are satisfied with the given level of
service.
6 Inform the people responsible about
changes to customer service systems or
procedures that will reduce the chance
of problems being repeated.
6.1 Identify repeat problems in customer
service, and amend customer service
systems or procedures to minimise
chances of problems being repeated.
6.2 Communicate with at least two of the
following people responsible to inform
them that systems or procedures have
been amended:
– the client, the customer or their
representative
– contractors
– consultants
– sub-contractors
– suppliers
– workforce
– internal management.
6.3 Explain the measures that could be taken
to identify repeat problems with
customer service.
6.4 Explain methods that allow changes to
customer service systems or procedures
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
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Learning Outcome – The learner will: Assessment Criterion – The learner can:
which can reduce the chance of problems
being repeated.
6.5 Describe how to effectively inform
people responsible about amendments
to systems or procedures.
7 Share information with people
responsible to maintain and improve
standards of service delivery.
7.1 Inform and/or pass collated information
that will maintain and improve standards
of service delivery.
7.2 Describe ways that standards of service
delivery can be maintained and
improved.
7.3 Explain how information with people
responsible could be effectively shared in
order to maintain and improve standards
of service delivery.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
93
Unit K/600/7361
Managing the Handover of the Construction Project in the
Workplace
Learning Outcome – The learner will: Assessment Criterion – The learner can:
1 Confirm project requirements and consult
with stakeholders and develop and agree a
handover programme.
1.1 Confirm that project requirements
have met stakeholder’s expectations.
1.2 Undertake consultation with
stakeholders to negotiate handover
arrangements.
1.3 Develop and agree a handover
programme.
1.4 List and describe typical project
requirements that must be met for
handover purposes.
1.5 Explain how project requirements for
developing handover programmes
can be confirmed.
1.6 Explain ways of consulting with
stakeholders when developing and
agreeing a handover programme.
1.7 Give reasons why you need a
handover programme.
2 Check that project requirements have
been met, or record outstanding work in
order to agree and arrange a satisfactory
completion.
2.1 Identify work that may need to be
completed against the requirements
of the project.
2.2 Note outstanding work, defects or
remedial activities that fail to meet
project requirements.
2.3 Agree and organise work activities
that can complete outstanding work
to ensure that the project
requirements have been met.
2.4 Explain checks that can be made to
ensure project requirements are met.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
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Learning Outcome – The learner will: Assessment Criterion – The learner can:
2.5 Explain how outstanding work, in
order to agree and arrange a
satisfactory completion, can be
recorded.
3 Carry out handover inspections and
appropriate tests ensuring they are
witnessed by stakeholders and certificated
in accordance with current legislation.
3.1 Complete handover inspections and
appropriate tests, ensuring they are
recorded and witnessed by
stakeholders.
3.2 Undertake commissioning activities
and keep records of all certificates
issued.
3.3 Explain how to carry out handover
inspections and appropriate tests.
3.4 Describe methods that can be used to
ensure that inspections and
appropriate tests are witnessed by
stakeholders.
3.5 Explain how to ensure that the
appropriate certification is acquired
and why handover inspections and
certificates are needed.
4 Record stakeholder concerns during
inspection and agree any required actions.
4.1 Seek, identify and note stakeholders
concerns during handover
inspections.
4.2 Agree actions with stakeholders that
will resolve stakeholder concerns
raised during handover inspections.
4.3 Describe methods that can record
stakeholders’ concerns during
inspections.
4.4 Explain how appropriate actions can
be agreed with stakeholders during
inspections.
4.5 Give reasons why stakeholders
concerns need to be addressed prior
to handover.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
95
Learning Outcome – The learner will: Assessment Criterion – The learner can:
5 Ensure that stakeholders’ respective
responsibilities are accepted and adopted.
5.1 Establish and confirm that
stakeholders will accept responsibility
on handover for at least three of the
following:
– insurance
– security
– operations
– health and safety
– utility supply
– environment
– sustainability.
5.2 Explain how to ensure that
stakeholders accept and adopt
responsibilities on handover.
5.3 Explain why stakeholders need to
accept their responsibilities on
handover.
6 Assemble and hand over appropriate
documentation in accordance with the
project.
6.1 Collate and prepare appropriate and
relevant documentation for at least
one of the following:
– systems
– services
– equipment.
6.2 Arrange for and/or hand over
assembled documentation that meets
agreed project requirements.
6.3 Explain how appropriate
documentation can be assembled in
accordance with the project
requirements.
6.4 Describe methods of handing over
appropriate documentation.
6.5 Give reasons why appropriate
documentation should be assembled
and handed over for the project.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
96
Unit H/600/7360
Planning and Scheduling the Maintenance or Remedial Activities of
Property, Systems or Services in the Workplace
Learning Outcome – The learner
will: Assessment Criterion – The learner can:
1 Implement regular inspections
to confirm the project
requirements for the
maintenance or remedial
activities for property, systems
or services.
1.1 Arrange regular inspections that can confirm and
monitor project requirements for at least three
of the following maintenance or remedial
activities on at least two of the following
properties, systems or services:
Maintenance/Remedial activities:
– scheduled
– unscheduled
– preventative
– corrective
– emergency.
Property, systems or services:
– highways
– traffic controls
– structures
– external structure
– internal structure
– historical or preservation interests
– internal fabric
– external fabric services
– utilities and services
– landscaping.
1.2 Explain how project requirements for
maintenance or remedial work of property,
systems or services can be confirmed.
1.3 Explain who must be consulted with when
confirming project requirements.
2 Identify and review influencing
factors and guidance material
about the property, system or
service.
2.1 Evaluate at least four of the following influencing
factors when determining maintenance or
remedial activities:
– organisational requirements
– project requirements
– current legislation
– resource allocation
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
97
Learning Outcome – The learner
will: Assessment Criterion – The learner can:
– working requirements
– environmental considerations
– near neighbours
– weather conditions
– ground or site conditions
– sustainability
– client, customer or their representative.
2.2 Examine at least three of the following guidance
materials when determining maintenance or
remedial activities:
– plans, drawings or diagrams
– owner’s manuals
– log books
– maintenance schedules and manuals
– practice guides and specifications
– current legislation and official guidance
– historical data
– existing records.
2.3 Explain how influencing factors can be identified
and reviewed.
2.4 Explain methods that influencing factors and
guidance materials can be identified and
reviewed.
2.5 Give reasons why influencing factors need to be
identified and reviewed against guidance
materials.
3 Prioritise maintenance or
remedial activities to take
account of influencing factors
whilst maintaining consistency.
3.1 Plan and prioritise maintenance or remedial
activities taking identified influencing factors into
account.
3.2 Amend priorities for maintenance or remedial
activities priorities having taken into account of
at least four of the following changing
circumstances:
– susceptibility to damage
– safety requirements
– need to inhibit, and respond to deterioration
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
98
Learning Outcome – The learner
will: Assessment Criterion – The learner can:
– weather conditions
– ground or site conditions
– environmental conditions
– use or change of use
– changing circumstances
– current legislation
– resources
– security threats
– client, customer or their representative.
3.3 Explain how influencing factors can be assessed
and accounted for and why they need to be
assessed and accounted for.
3.4 Explain how to prioritise maintenance or
remedial activities.
3.5 Give reasons why maintenance or remedial
activities need to be prioritised.
3.6 Explain ways of accounting for changing
circumstances.
3.7 Describe how priorities can be amended when
reviewing influencing factors.
4 Ensure maintenance or
remedial activity records of
actions carried out and data
collected are current.
4.1 Complete and/or arrange maintenance or
remedial activity records for four of the following
activities and data:
– inspections
– faults or problems
– corrective actions
– costs
– resources
– complaints
– delays.
4.2 Monitor maintenance or remedial activity
records to ensure they are up to date.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
99
Learning Outcome – The learner
will: Assessment Criterion – The learner can:
4.3 Give reasons why records of activities and data,
carried out and collected, for maintenance or
remedial activities/work need to be current.
4.4 Explain ways of ensuring that records of activities
and data are current.
5 Identify, assess and maintain
the necessary resources for
maintenance or remedial
activities.
5.1 Acquisition and maintain at least two of the
following resources when planning and
scheduling maintenance or remedial activities:
– people
– plant, equipment or machinery
– materials and components
– sub-contractors
– information
– work area and facilities
– waste management
– utility providers.
5.2 Describe how the necessary resources for
maintenance or remedial activities can be
identified.
5.3 Explain how to assess the quantity and quality of
resources for maintenance or remedial activities.
5.4 Explain ways and methods that maintain
necessary resources for the maintenance or
remedial work of property, systems or services.
6 Prepare plans and schedules of
maintenance or remedial
activities and negotiate and
agree them with decisionmakers.
6.1 Plan and schedule at least three of the following
maintenance or remedial activities:
– planned maintenance or remedial activities
– tendered works
– responsive works
– preventative maintenance or remedial work
– cost estimated works
– seasonal maintenance
– traffic maintenance (signs, lights and guards)
– emergency works
– contingency plans.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
100
Learning Outcome – The learner
will: Assessment Criterion – The learner can:
6.2 Discuss and gain agreement of prepared plans
and schedules with decision makers.
6.3 Explain how plans and schedules can be prepared
for maintenance or remedial activities.
6.4 Explain methods of negotiating and agreeing
plans and schedules with decision-makers.
6.5 Give reasons why plans and schedules for
maintenance or remedial activities are needed.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
101
Unit J/600/7559
Planning Historical Conservation/Restoration Activities in the
Workplace
Learning Outcome – The learner will: Assessment Criterion – The learner can:
1 Confirm the work requirements
against the information supplied
when planning historical
conservation/restoration activities.
1.1 Identify and establish at least two of the
following historical
conservation/restoration activities against
at least five of the following information
sources:
Activity:
– roofing
– lead work
– bricklaying and craft masonry
– earth walling
– stonemasonry
– decoration
– plastering
– wall and floor tiling
– carpentry and joinery
– specialist heritage activities.
Information sources:
– survey reports
– drawings, schedules and specifications
– contractual
– statutory consents
– risk assessments and method statements
– programmes
– records about the competence of people
– sub-contractor arrangements
– health, safety and environmental plan
– archaeological watching brief
– material suppliers
– historical conservation plans.
1.2 Explain how work requirements for
historical conservation/restoration work
can be confirmed.
1.3 Explain who needs to be consulted when
confirming work requirements for
historical conservation/restorations.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
102
Learning Outcome – The learner will: Assessment Criterion – The learner can:
2 Identify and review influencing
factors and guidance material about
the work environment.
2.1 Consider at least three of the following
influencing factors when planning
historical conservation/restoration
activities:
– organisational requirements
– contractual requirements
– statutory requirements
– resource allocation
– working requirements
– environmental considerations
– weather conditions.
2.2 Examine at least two of the following
guidance materials when planning
historical conservation/ restoration
activities:
– owner’s manuals
– log books
– maintenance schedules and manuals
– practice guides and specifications
– current legislation and official guidance.
2.3 Explain how influencing factors and
guidance materials can be identified and
what different methods can be used to
review them.
2.4 Give reasons why influencing factors
should be reviewed against guidance
materials.
3 Prioritise activities by assessing and
accounting for all the influencing
factors.
3.1 Prioritise historical
conservation/restoration activities whilst
considering influencing factors.
3.2 Explain methods that can assess and
account for influencing factors when
planning historical
conservation/restoration activities.
3.3 Explain the factors that need to be taken
into account when prioritising historical
conservation/restoration activities.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
103
Learning Outcome – The learner will: Assessment Criterion – The learner can:
Give reasons why historical
conservation/restoration activities should
be prioritised.
4 Amend priorities to take account of
changing circumstances whilst
maintaining consistency with the
influencing factors.
4.1 Review and update pre-determined
historical conservation/restoration
priorities by taking into account at least
four of the following changing
circumstances:
– susceptibility to damage
– safety requirements
– need to inhibit and respond to
deterioration
– compromised operational effectiveness
– weather conditions
– use or change of use
– meeting current legislation
– resources
– security threats.
4.2 Explain methods that allow priorities to be
amended when influencing factors have
been taken into account.
4.3 Explain how changing circumstances can
be accounted for when planning historical
conservation/restoration activities.
5 Prepare plans or schedules and
negotiate and agree them with
decision-makers.
5.1 Identify, analyse and produce plans or
schedules for at least three of the following
historical conservation/ restoration
activities:
– roofing
– lead work
– bricklaying and craft masonry
– earth walling
– stonemasonry
– decoration
– plastering
– wall and floor tiling
– carpentry and joinery
– specialist heritage activities.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
104
Learning Outcome – The learner will: Assessment Criterion – The learner can:
5.2 Explain how plans and schedules can be
prepared for historical
conservation/restoration activities.
5.3 Explain methods and techniques of
negotiating and agreeing plans and
schedules with decision makers.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
105
Unit F/600/7561
Planning Demolition Activities in the Workplace
Learning Outcome – The learner will: Assessment Criterion – The learner can:
1 Confirm the work requirements
when planning demolition activities
against the information supplied.
1.1 Identify and establish at least two of the
following demolition activities against at least
five of the following information sources:
Demolition activity:
– soft strip
– mechanical demolition
– remote mechanical demolition
– explosive demolition
– selective demolition.
Information sources:
– survey reports
– design
– contractual
– statutory consents
– risk assessments and method statements
– programmes
– records about the competence of people
– sub-contractor arrangements
– health, safety and environmental plan
– Type 3 asbestos survey
– service disconnection certificates
– utilities survey report.
1.2 Explain how work requirements for
demolition activities can be confirmed
against information sources.
1.3 Explain who needs to be consulted when
confirming work requirements for demolition
activities.
2 Identify and review influencing
factors and guidance material
about the work environment.
2.1 Consider at least three of the following
influencing factors when planning demolition
activities:
– organisational requirements
– contractual requirements
– statutory requirements
– resource allocation
– working requirements
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
106
Learning Outcome – The learner will: Assessment Criterion – The learner can:
– environmental considerations
– weather conditions.
2.2 Examine at least two of the following
guidance materials when planning demolition
activities:
– owner’s manuals
– log books
– maintenance schedules and manuals
– practice guides and specifications
– current legislation and official guidance.
2.3 Explain how influencing factors and guidance
materials can be identified and what
different methods can be used to review
them when planning demolition activities.
2.4 Give reasons why influencing factors should
be reviewed against guidance material.
3 Prioritise activities by assessing and
accounting for all the influencing
factors.
3.1 Prioritising demolition activities whilst
considering influencing factors.
3.2 Explain methods that can assess and account
for influencing factors when prioritising
demolition activities.
3.3 Explain the factors that need to be taken into
account when prioritising demolition
activities.
3.4 Give reasons why demolition activities should
be prioritised.
4 Amend priorities to take account of
changing circumstances whilst
maintaining consistency with the
influencing factors.
4.1 Review and update pre-determined
demolition activity priorities by taking
account of at least four of the following
changing circumstances:
– susceptibility to damage
– safety requirements
– need to inhibit and respond to
deterioration
– compromised operational effectiveness
– weather conditions
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
107
Learning Outcome – The learner will: Assessment Criterion – The learner can:
– use or change of use
– meeting current legislation
– resources
– security threats.
4.2 Explain methods that allow priorities to be
amended when influencing factors have been
taken into account.
4.3 Explain how changing circumstances can be
accounted for when planning demolition
activities.
5 Prepare plans or schedules and
negotiate and agree them with
decision makers.
5.1 Identify, analyse and produce plans or
schedules for at least three of the following
demolition activities:
– soft strip
– mechanical demolition
– remote mechanical demolition
– explosive demolition
– selective demolition.
5.2 Explain how plans and schedules can be
prepared for demolition activities.
5.3 Explain methods and techniques of
negotiating and agreeing plans and schedules
with decision makers.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
108
Unit T/602/6155
Planning Tunnelling Activities in the Workplace
Learning Outcome – The learner will: Assessment Criterion – The learner can:
1 Confirm the work requirements
when planning tunnelling activities
against the information supplied.
1.1 Identify and establish two of the following
tunnelling activities against five of the
following information sources:
Tunnelling activity:
– mobile plant and machinery operations
– back up services installation, maintenance
or removal
– spoil removal
– access equipment erection, maintenance or
removal
– pipe-jacking operations
– micro tunnelling operations
– excavation and installation of supports
– shaft and tunnel construction
– tunnel transport
– spraying concrete lining
– operating separation plant
– temporary works
– lifting loads.
Information sources:
– survey reports
– site investigations
– drawings, schedules and specifications
– contractual
– statutory consents
– risk assessments and method statements
– programmes
– records about the competence of …
1.2 … people
– sub-contractor arrangements
– health, safety and environmental plan
– material suppliers
– tunnelling plans.
1.3 Explain how work requirements for
tunnelling activities can be confirmed against
information sources.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
109
Learning Outcome – The learner will: Assessment Criterion – The learner can:
1.4 Explain who needs to be consulted when
confirming work requirements for tunnelling
activities.
2 Identify and review influencing
factors and guidance material
about the work environment.
2.1 Consider three of the following influencing
factors when planning tunnelling activities:
– organisational requirements
– contractual requirements
– statutory requirements
– resource allocation
– working requirements
– environmental considerations
– weather conditions
– ground conditions.
2.2 Accurately examine two of the following
guidance materials when planning tunnelling
activities:
– owner’s manuals
– log books
– maintenance schedules and manuals
– practice guides and specifications
– current legislation and official guidance
– organisational procedures
– historical data.
2.3 Explain how influencing factors and guidance
materials can be identified and what
different methods can be used to review
them when planning tunnelling activities.
2.4 Give reasons why influencing factors should
be reviewed against guidance materials.
3 Prioritise activities by assessing and
accounting for all the influencing
factors.
3.1 Prioritise tunnelling activities appropriately
whilst considering influencing factors.
3.2 Explain methods that can assess and account
for influencing factors when prioritising
tunnelling activities.
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
110
Learning Outcome – The learner will: Assessment Criterion – The learner can:
3.3 Explain the factors that need to be taken into
account when prioritising tunnelling
activities.
3.4 Give reasons why tunnelling activities should
be prioritised.
4 Amend priorities to take account of
changing circumstances whilst
maintaining consistency with the
influencing factors.
4.1 Review and update pre-determined
tunnelling activity priorities by taking account
of four of the following changing
circumstances:
– susceptibility to damage
– safety requirements
– need to inhibit and respond to
deterioration
– compromised operational effectiveness
– weather conditions
– unidentified obstructions
– meeting current legislation
– resources
– security threats
– ground conditions.
4.2 Explain methods that allow priorities to be
amended when influencing factors have been
taken into account.
4.3 Explain how changing circumstances can be
accounted for when planning tunnelling
activities.
5 Prepare plans or schedules and
negotiate and agree them with
decision makers.
5.1 Identify, analyse and produce programmes,
plans or schedules for three of the following
tunnelling activities:
– mobile plant and machinery operations
– back up services installation, operations,
maintenance or removal
– spoil removal
– access equipment erection, maintenance or
removal
– pipe-jacking operations
– micro tunnelling operations
– excavation and/or installation of supports
ProQual, November 2017
Level 6 NVQ Diploma Construction Site Management (Construction)
111
Learning Outcome – The learner will: Assessment Criterion – The learner can:
– shaft and tunnel construction
– tunnel transport
– spraying concrete lining
– operating separation plant
– temporary works
– lifting loads.
5.2 Explain how plans and schedules can be
prepared for tunnelling activities.
5.3 Explain methods and techniques of
negotiating and agreeing plans and schedules
with decision makers.