ProQual Level 3 Diploma in Road Tunnelling Operations Course in Pakistan || Registration Open

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ProQual Level 3 Diploma in Road Tunnelling Operations Course in Pakistan || Registration Open

Registration Open= +92-3315999937, +92- 3215056755 (WhatsApp Only)

Introduction

The Level 3 Diploma in Road Tunnel Operations is as aimed at staff in road tunnel control rooms who manage traffic and Life Support Engineering Systems (LSES) associated with the tunnel structure, utilising patrols and incident support vehicles.

The awarding organisation for the qualification is ProQual Awarding Body and the regulatory body is the Office of Qualifications and Examinations Regulation (Ofqual). The specification for the qualification has been approved by the Welsh Government for use by centres in Wales and by the Council for the Curriculum Examinations and Assessment (CCEA) for use by centres in Northern Ireland.

Qualification Profile

Qualification title ProQual Level 3 Diploma in Road Tunnel Operations

Ofqual qualification number 600/7975/7

Level Level 3

Total qualification time 460

Guided learning hours 240

Pass or fail

Assessment

Internally assessed and verified by centre staff External quality assurance by ProQual verifiers

Qualification start date 1 February 2013 Qualification end date

Entry Requirements

There are no formal entry requirements for this qualification.

Centres should carry out an initial assessment of candidate skills and knowledge to identify any gaps and help plan the assessment.

Qualification Structure

Candidates must complete 10 Mandatory units plus a minimum of 1 Optional unit.

Mandatory Units – complete ALL units
Unit Reference Number	Unit Title	Unit Level	GLH
Y/504/6744	Introduction to Safety in Road Tunnel Environments	3	20
D/504/6745	Introduction to Road Tunnel Control Room Operational and Emergency Procedures	3	20
H/504/6746	Road Tunnel Structures and the Safety Function Provided by the Life Safety Engineering Systems	3	30
K/504/6747	Tunnel Systems and Equipment for the Safe Operation of Road Tunnels	3	20
M/504/6748	Operating Road Tunnel Life Safety Engineering Systems – Tunnel Ventilation	3	20
T/504/6752	Operating Road Tunnel Life Safety Engineering Systems – Facilities for the Road User and Evacuation Systems	3	20
A/504/6753	Operating Road Tunnel Life Safety Engineering Systems – Facilities for the Emergency Services	3	10
F/504/6754	Operating Road Tunnel Life Safety Engineering Systems – CCTV Systems	3	10
J/504/6755	Implement Road Tunnel Emergency Procedures	3	40
H/504/6763	Managing Fire, Flood, Chemical, Biological, Radiological, Nuclear or Explosive Events in Road Tunnels	3	20
Optional Units – a minimum of 1 unit
Unit Reference Number	Unit Title	Unit Level	GLH
T/504/6749	Operating Road Tunnel Life Safety Engineering Systems – Tunnel Drainage	3	15
M/504/6751	Operating Road Tunnel Life Safety Engineering Systems – Active Fire Suppression	3	20
L/504/6756	Liaise with the Media Regarding Operational Traffic Management	3	20
R/504/6757	Respond to and Provide Support at Incidents on the Road Network	3	25
Y/504/6758	Patrol Road Tunnels in Official Vehicles on the Road Network	3	25
D/504/6759	Escort Vehicles to a Place of Safety on the Road Network	3	20
R/504/6760	Remove Vehicles and Obstructions from the Road Network	3	30
Y/504/6761	Respond to Traffic Management Incidents – Bronze Command	3	25
D/504/6752	Preparing for the Coaching Role	3	15

Centre Requirements

Centres must be approved to offer this qualification. If your centre is not approved please complete and submit form ProQual Additional Qualification Approval Application.

Staff

Staff delivering this qualification must be appropriately qualified and occupationally competent.

Assessors/Internal Quality Assurance

For each competence-based unit centres must be able to provide at least one assessor and one internal quality assurance verifier who are suitably qualified for the specific occupational area. Assessors and internal quality assurance verifiers for competence-based units or qualifications will normally need to hold appropriate assessor or verifier qualifications, such as:

· Award in Assessing Competence in the Work Environment

· Award in Assessing Vocationally Related Achievement

· Certificate in Assessing Vocational Achievement

· Award in the Internal Quality Assurance of Assessment Processes and Practices

· Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practices

Assessors must be occupationally competent in the unit(s) they are assessing. This means that each assessor must, according to current sector practice, be competent in the functions covered by the unit(s) they are assessing. They will have gained their occupational competence working within the Road Tunnel Management Sector or within an appropriate occupational sector. They are not required to occupy a position in the organisation more senior than that of the candidate(s) they are assessing. Centres must be alert to the risks that all such arrangements could present and ensure that sufficient quality controls are in place through the internal quality assurance verification process to minimise the possibility of collusion between candidates and assessors. Assessors must be able to demonstrate consistent application of the skills and the current supporting knowledge and understanding in the context of a recent role directly related to the units they are assessing as a practitioner, trainer or manager.

Support for Candidates

Materials produced by centres to support candidates should:

· enable them to track their achievements as they progress through the learning outcomes and assessment criteria;

· provide information on where ProQual’s policies and procedures can be viewed;

· provide a means of enabling Internal and External Quality Assurance staff to authenticate evidence

Assessment

Candidates must demonstrate the level of knowledge described in the units. Assessment is the process of measuring a candidate’s knowledge and understanding against the standards set in the qualification.

Each candidate is required to produce evidence which demonstrates their achievement of all of the learning outcomes and assessment criteria for each unit.

Evidence can include: – assignments/projects/reports

– worksheets

– portfolio of evidence

– record of oral and/or written questioning

– candidate test papers

Learning outcomes set out what a candidate is expected to know, understand or be able to do.

Assessment criteria specify the standard a candidate must meet to show the learning outcome has been achieved.

Learning outcomes and assessment criteria for this qualification can be found from page 8 onwards.

Internal Quality Assurance

An internal quality assurance verifier confirms that assessment decisions made in centres are made by competent and qualified assessors, that they are the result of sound and fair assessment practice and that they are recorded accurately and appropriately.

Adjustments to Assessment

Adjustments to standard assessment arrangements are made on the individual needs of candidates. ProQual’s Reasonable Adjustments Policy and Special Consideration Policy sets out the steps to follow when implementing reasonable adjustments and special considerations and the service that ProQual provides for some of these arrangements.

Centres should contact ProQual for further information or queries about the contents of the policy.

Results Enquiries and Appeals

All enquiries relating to assessment or other decisions should be dealt with by centres, with

reference to ProQual’s Enquiries and Appeals Procedures.

Certification

Candidates who achieve the requirements for qualifications will be awarded:

· A certificate listing the unit achieved, and

· A certificate giving the full qualification title –

ProQual Level 3 Diploma in Road Tunnel Operations

Claiming certificates

Centres may claim certificates for candidates who have been registered with ProQual and who have successfully achieved the requirements for a qualification. All certificates will be issued to the centre for successful candidates.

Replacement certificates

If a replacement certificate is required a request must be made to ProQual in writing. Replacement certificates are labelled as such and are only provided when the claim has been authenticated. Refer to the Fee Schedule for details of charges for replacement certificates.

LEARNING OUTCOMES AND ASSESSMENT CRITERIA

This unit is intended for both control room and on-road staff. It aims to provide the candidate with an overview of road tunnels and why road tunnels are different from the open road.

Know and understand the potential hazards of road tunnel environments
Know and understand that small tunnel incidents may rapidly escalate into serious incidents
Know and understand the legal framework and standards that apply to road tunnel environments
Know and understand the importance of safety procedures followed in road tunnel environments and how the procedures are used to control risks

1.1 Explain the main risks that arise owing to a road tunnel being a public enclosed space (e.g. ventilation, lighting and drainage)

Explain how small events can rapidly lead to a serious incident (e.g. “chains of causality”)
Explain the importance of rapidly responding to small events in order to prevent the escalation of seriousness
Explain the principal legislation that applies to their role, any powers they may exercise as part of their duties and how such powers should be discharged
Explain the principal standards that apply to their role, the duties created by the standards and how such duties should be discharged
Explain the main safety procedures in use in their workplace
Explain how safety procedures rely on knowledge of each of the road tunnel systems
Explain how safety procedures are used to respond to incidents and control risks

Assessment

There must be valid, authentic and sufficient for all the assessment criteria. However, one piece of evidence may be used to meet the requirements of more than one learning outcome or assessment criterion.

This unit is intended for both control room and on-road staff. It aims to provide candidates with an overview of the Control Room, the Control Room functions, procedures, IT support systems and main control systems.

Know and understand the scope of road tunnel Control Room responsibilities
Know and understand the road tunnel Control Room housekeeping procedures
Know and understand the scope of application of the road tunnel Control Room Operational and Emergency Procedures
Know, understand and be able to use the road tunnel Control Room IT support systems
Understand the function of the road tunnel Control Room operational control systems
Know and understand the protocols for the statutory release of information

Explain the scope and extent of duties undertaken by Control Room staff at their workplace
Identify the areas for which Control Room staff do not have any responsibilities
Explain each of the Control Room housekeeping procedures (e.g. issuing of keys, radios, fire drills, etc) and how the procedures are implemented
Demonstrate the Control Room housekeeping procedures
Explain the scope of the Control Room Operational Procedures
Explain the scope of the Control Room Emergency Procedures
Identify the reason for each procedure and the risk that each procedure is intended to control
Explain how to use each of the Control Room IT support systems (e.g. fax, telephone, email etc.) in use in their workplace
Demonstrate the use of each of the Control Room IT support systems in use in their workplace

5.1 Explain the function and scope of each of the main Control Room operational control systems (e.g. SCADA, COBS, CCTC etc)

Identify the Data Controller at their work location
Explain the protocols for the release of controlled information
Explain any limitations or restrictions on the release of such data

Assessment

There must be valid, authentic and sufficient for all the assessment criteria. However, one piece of evidence may be used to meet the requirements of more than one learning outcome or assessment criterion.

Learning Outcome 3

It is expected that this will be limited to an overview of the individual procedures, the reason for each one and the risks it is intended to control.

Learning Outcome 6

Including the release of CCTV recordings to the Police, solicitors, etc.

This unit is intended for both control room and on-road staff. It aims to provide candidates with an overview of the Tunnels structures and the function of each of the Tunnel Life Safety Engineering Systems (LSES).

Know and understand the main features of the road tunnel structure, geometry and road speed
Know and understand the functions of road tunnel Life Safety Engineering Systems
Know and understand the importance of road tunnel Life Safety Engineering Systems maintenance and how maintenance is implemented

Explain the main features of the tunnel structure and geometry, including road speeds under the various modes of tunnel operation at their workplace
Explain the limitations of the tunnel structure and geometry including road speeds under the various modes of tunnel operation at their workplace
Identify the tunnel Life Safety Engineering Systems in use at their workplace
Explain the main functions of each of the tunnel Life Safety Engineering Systems in use at their workplace
Explain the minimum safe operating requirement for each of the tunnel Life Safety Engineering Systems at their workplace
Explain the importance of maintenance for each of the tunnel Life Safety Engineering Systems at their workplace
Explain how maintenance is used to maintain the Minimum Safe Operating Requirement

Assessment

There must be valid, authentic and sufficient for all the assessment criteria. However, one piece of evidence may be used to meet the requirements of more than one learning outcome or assessment criterion.

Learning Outcome 1

The number of topic areas in the unit depends upon the number of tunnels operated at the candidate’s location and the extent of the Life Safety Engineering Systems provided. The candidate will know and understand the Safety Function provided by each of the following systems in use at the tunnel installations for which they have responsibility (if any of these systems are not installed then that topic does not apply. Similarly, if there are any systems in use at the candidate’s tunnel(s) that are not in the following list they should be included as “Innovative Safety Systems”) :

· Tunnel Geometry (heights, widths, curvature, speed, limitations, etc.)

· Tunnel Structure Fire Protection

· Tunnel Electrical Power Distribution

· Tunnel back-up Power Systems

· Tunnel Ventilation

· Tunnel Lighting

· Tunnel Fire Main and Water Supplies

· Tunnel Active Fire Suppression Systems

· Tunnel Plant Monitoring and Control Systems

· Tunnel Drainage

· Closed Circuit Television (CCTV)

· Variable Message Signing / Signalling System and Traffic Signals

· Communications Systems

· Emergency Panels

· Smoke Control Panels or Emergency Services Communications Panels

· Escape Routes and Escape Route Systems, Signing and Signalling

· Evacuation Public Address Systems (PA)

· Acoustic Beacons

· Radio Re-Broadcast

· Automatic Number-Plate Reading (ANPR)

· Vehicle Incident Detection Systems

· Dangerous Goods Vehicle Detection Systems

· Vehicle Hazard Monitoring Systems

· Distributed Temperature Sensing Systems

· Environmental Sensing Systems

· Innovative Safety Systems

This unit is about understanding any permanently sited equipment within or on the

approach to the tunnel(s) in the candidate’s area, its importance, its safe operation, regular testing and reporting of any failure.

Know the purpose and features of tunnel systems available for the safe operation of road tunnels within their organisation’s area
Be able to operate tunnel systems and equipment
Identify the systems within the tunnel(s) of their area of operation
Summarise the purpose and control operational use of tunnel systems
Describe the control and use of tunnel systems and equipment
Explain any inter-dependencies they may have and any hazards they present in normal operational use
Identify the minimum level of availability of safety equipment for the safe operation of the tunnel network
Explain the test procedures associated with the systems
Explain the escalation process in the event of a single or multiple failure to the systems
Explain the impact of multiple failures within the same or combination of systems
Report faults with the equipment and identify the appropriate priority associated with the loss of each system
Apply the relevant settings and processes to the system(s) to cover the situations identified
Monitor the function and effectiveness of the equipment used
Return all systems to a steady state and summarise the actions taken

Assessment

There must be valid, authentic and sufficient for all the assessment criteria. However, one piece of evidence may be used to meet the requirements of more than one learning outcome or assessment criterion.

This unit is intended for both control room and on-road staff. It aims to provide the candidate with a detailed understanding of the Tunnel Ventilation systems and how they must be operated under both Normal and Emergency Conditions.

Know and understand the different types of mechanical ventilation in use in the road tunnel industry
Know and understand the tunnel ventilation system in use at their workplace

Explain the various types of ventilation systems in current use
Identify the types of ventilation systems in use at their workplace
Explain how the various types of ventilation systems are implemented
Explain the operational capacity of the ventilation system and how to access its operational interface
Explain the time requirements for starting, stopping and reversing (if applicable) the ventilation system
Explain any operational limitations of the ventilation system equipment
Explain how Control Room staff determine the operational status of the ventilation system and the reporting lines and associated actions if a system failure is identified

Know and understand how, why and 3.1 Describe how, in normal operation, the tunnel

when the tunnel ventilation system ventilation system controls exhaust pollution

is operated during normal operation 3.2 Explain the procedures for starting, stopping and

reversing (if applicable) the tunnel ventilation system

3.3 Demonstrate starting, stopping and reversing (if applicable) the tunnel ventilation system

Know and understand how, why and 4.1 Explain the terms:

when the tunnel ventilation system is operated during Emergency Conditions

fire size
heat release rate
critical velocity

as applied to ventilating tunnel fires

Describe how and when, during Emergency Conditions, the tunnel ventilation system operates
Explain how the tunnel ventilation system can be started, stopped and reversed (if applicable) in accordance with the operational requirements of attending Category 1 Responders
Demonstrate starting, stopping and reversing (if applicable) the tunnel ventilation system in accordance with the operational requirements of attending Category 1 Responders
Know and understand the dangers associated with over ventilating and under ventilating a tunnel during a tunnel fire incident
Explain the likely effects of over ventilating a tunnel fire
Explain the likely effects of under ventilating a tunnel fire

Assessment

There must be valid, authentic and sufficient for all the assessment criteria. However, one piece of evidence may be used to meet the requirements of more than one learning outcome or assessment criterion.

Learning Outcome 2, Assessment Criteria 2.3

For example, limitations on the number of start / stop / reversal cycles permissible per hour etc.

Learning Outcome 4, Assessment Criteria 4.3

Category 1 Responders – for example, the Fire and Rescue Services

This unit is intended for both control room and on-road staff. It aims to provide the candidate with a detailed understanding of those LSES which comprise the Tunnel Evacuation Systems and how they must be operated.

Know and understand the road tunnel Life 1.1 Describe each of the life safety engineering

Safety Engineering Systems which comprise the safety facilities for the road user

systems that comprise the safety facilities for the road user and their frequency of provision within the tunnel(s) at their workplace

Explain the function of each of the safety facilities for the road user systems
Explain how the operational status of each system is determined and the reporting lines and associated actions if a system failure is identified

Know and understand the road tunnel Life 2.1 Describe each of the life safety engineering

Safety Engineering Systems which comprise the Tunnel Evacuation Systems and know their limitations

Know and understand how, why and when the road tunnel Evacuation Systems are operated during Emergency Conditions
Know and understand the dangers associated with false activation of each road tunnel Evacuation System during normal operation

systems that comprise the tunnel evacuation systems and their frequency of provision within the tunnel(s) at their workplace

Explain the function, or range of functions, available from each of the systems
Explain how the operational status of each system is determined and the reporting lines and associated actions if a system failure is identified
Explain how each of the tunnel evacuation systems are operated
Demonstrate the operation of the tunnel evacuation systems
Explain the procedures to be followed for the operation of the evacuation systems during an emergency
Explain the dangers associated with false activation of each tunnel evacuation system during normal operation
Explain the processes and procedures to be followed to prevent false activation of the evacuation system
Explain the processes and procedures to be followed in the event that a false activation of the evacuation system occurs
Know and understand the dangers associated with the failure to operate of each road tunnel Evacuation System during Emergency Conditions
Know and understand the behaviour of road tunnel users during road tunnel fires
Explain the effect of the failure of each of the tunnel evacuation systems
Explain the areas of system function duplication that could be used in the event of such failure
Explain the behaviour of road tunnel users during tunnel fires and other such emergencies
Explain the importance of road tunnel controllers in delivering evacuation messages and ensuring effective evacuation from a road tunnel incident
Explain how road tunnel controllers ensure that the behaviour of tunnel users is appropriately managed during tunnel operations

Assessment

There must be valid, authentic and sufficient for all the assessment criteria. However, one piece of evidence may be used to meet the requirements of more than one learning outcome or assessment criterion.

This unit is intended for both control room and on-road staff. It aims to provide the candidate with a detailed understanding of those LSES which comprise Facilities for the Emergency Services and how they must be operated.

Know and understand the road tunnel Life Safety Engineering Systems which comprise the Facilities for the Emergency Services
Know and understand the operational limitations of the road tunnel Life Safety Engineering Systems which comprise the Facilities for the Emergency Services
Know and understand how the road tunnel Life Safety Engineering Systems which comprise the Facilities for the Emergency Services should be used

Describe each of the road tunnel life safety engineering systems that comprise the facilities for the Emergency Services and their frequency of provision within the tunnel(s) at their workplace
Explain the function, or range of functions, available from each of the systems
Explain how the operational status of each system is determined and the reporting lines and associated actions if a system failure is identified

2.1 Describe the capabilities of each of the road tunnel life safety engineering systems that comprise the Facilities for the Emergency Services and any known operational limitations

Explain who is responsible for the use of each of the road tunnel life safety engineering systems which comprise the Facilities for the Emergency Services and describe how each of the systems should be used
Explain the process and procedures to be followed in the event that the Emergency Services appear to be operating such toad tunnel life safety engineering systems incorrectly

Assessment

There must be valid, authentic and sufficient for all the assessment criteria. However, one piece of evidence may be used to meet the requirements of more than one learning outcome or assessment criterion.

This unit is intended for supervisors and control room staff. It is about fulfilling the basic requirements of understanding the legislation, policies and codes of practice for using CCTV; monitoring and dealing with issues on the road network at any particular time of day and identifying whether any possible traffic issues would be caused because of an incident or event on the road network.

Know and understand the legislation, organisational policies and procedures for the use of CCTV to monitor the road network
Understand the operational uses and capabilities of their organisation’s CCTV
Be able to monitor and respond to incidents on the road network

Identify the legislation applicable to the use of CCTV to monitor the road network
Explain the procedures to be followed for gaining authorisation to use CCTV
Explain the procedures to be followed for dealing with requests for the recording of images on CCTV
Describe the circumstances of inappropriate use of the CCTV system
Describe the capabilities of their organisation’s CCTV system including pan, tilt and zoom
Explain how the CCTV system logs any actions taken
Describe the operation and maintenance requirements of the CCTV equipment
Evaluate and prioritise incidents observed on the road network
Summarise the options available for dealing with disruptions observed on the road network
Notify appropriate agencies of the need to respond to incidents on the road network
Summarise traffic management features available within CCTV systems monitoring their organisation’s road network
Apply procedures for accessing other stakeholder CCTV when dealing with an incident

Assessment

There must be valid, authentic and sufficient for all the assessment criteria. However, one piece of evidence may be used to meet the requirements of more than one learning outcome or assessment criterion.

This unit is about understanding the risks associated with any incident within or on the approaches to a tunnel.

Know and understand the requirements for dealing with incidents within and on the approach to a road tunnel
Understand the risks and hazards associated with the use of systems and equipment within a tunnel or on the immediate approach road to the tunnel during emergencies
Be able to respond to incidents or events that may escalate to a significant incident unless properly managed

Summarise the legislation governing the tunnels in their organisation’s area including permanent and temporary restrictions
Summarise the risk associated with incidents that may occur within or on the immediate approach to a tunnel
Identify the response to the different types of incident
Explain the principles of minimum safe operating procedures
Describe the difference between responses to similar incidents on the open road and within a tunnel
Describe the use of resources available for dealing with emergencies
Describe the roles and responsibilities of other organisations involved
Explain each system and its use during various types of emergency
Identify the particular risks associated with each system and its use in an emergency
Summarise the escalation process including key organisations/people and the trigger points at which situations need to be escalated
Evaluate the information and the support requirements of different groups of road users
Monitor and evaluate the situation developing within and on the approaches to road tunnels
Apply the escalation procedures which apply to incidents within a tunnel or approach road
Monitor and evaluate the risks associated with evacuation points in road tunnel emergencies
Assess alternative actions in a variety of emergency situations

Identify and deploy resources needed for dealing with emergencies
Use signage and communications systems during operational events and incidents to support the needs of road users
Instigate road tunnel evacuation procedures

Be able to return to normal operations at the 4.1 Evaluate the options for return to normal

end of an emergency

operations

Conclude an emergency situation in accordance with procedures
Implement processes to ensure all systems and resources are returned to their pre- emergency state, including any replenishment necessary
Record and communicate information about emergencies to relevant stakeholders

Assessment

There must be valid, authentic and sufficient for all the assessment criteria. However, one piece of evidence may be used to meet the requirements of more than one learning outcome or assessment criterion.

This unit is intended for both control room and on-road staff. It aims to provide the candidate with a detailed understanding of the operational management of serious road or tunnel incidents involving a Fire, Flood, Chemical, Biological, Radiological, Nuclear or Explosive (CBRNE) event.

Understand the hazard (ADR) classification of road tunnels and the general nature of prohibited loa
Understand the dangers which can arise from vehicle fire, flood, chemical, biological,

Identify the hazard (ADR) classification for the road tunnel(s) in their organisation’s area
Describe the general types of loads that are prohibited
Describe the general types of loads that are not prohibited
Identify any road tunnel life safety engineering systems in use to identify such loads
Identify and describe the procedures to be followed in the event that a prohibited vehicle is identified and using the road tunnel

2.1 Describe the dangers which arise from a vehicle fire on the open road

radiological, nuclear or explosive incidents in road 2.2 Describe the dangers which arise from a

and road tunnel situations

vehicle fire in a road tunnel

Describe the dangers which arise from a flood on the open road
Describe the dangers which arise from a flood in a road tunnel
Describe the dangers which arise from a chemical incident on the open road
Describe the dangers which arise from a chemical incident in a road tunnel
Describe the dangers which arise from a biological incident on the open road
Describe the dangers which arise from a biological incident in a road tunnel
Describe the dangers which arise from a radiological incident on the open road
Describe the dangers which arise from a radiological incident in a road tunnel
Describe the dangers which arise from a nuclear incident on the open road
Be able to identify the types of vehicle and dangerous goods which significantly increase the risk of travelling safety for other road and road tunnel users
Be able to identify the road tunnel Life Safety Engineering Systems available to mitigate the effects of a fire, flood, chemical, biological, radiological, nuclear or explosive event and understand how they should be operated
Describe the dangers which arise from a nuclear incident in a road tunnel
Describe the dangers which arise from an explosive incident on the open road
Describe the dangers which arise from an explosive incident in a road tunnel
Demonstrate how dangerous goods vehicles and dangerous loads are identified at their site
Explain their site procedures for the management of dangerous goods
Identify the road tunnel life safety engineering systems relevant to the management of fire, flood, chemical, biological, radiological, nuclear or explosive events
Identify who is expected to use each of the road tunnel life safety engineering systems
Describe how each of the road tunnel life safety engineering systems are expected to be used during such incidents
Describe any limitations in the use of the road tunnel life safety engineering systems

Assessment

There must be valid, authentic and sufficient for all the assessment criteria. However, one piece of evidence may be used to meet the requirements of more than one learning outcome or assessment criterion.

This unit is intended for both control room and on-road staff. It aims to provide the candidate with a detailed understanding of the Tunnel Drainage System (including sumps and diverter valves) and how it must be operated.

Know and understand the operation of the road tunnel drainage systems
Know and understand how, why and when road tunnel drainage systems are operated during normal conditions
Know and understand how, why and when road tunnel drainage systems are operated during Emergency Conditions

Describe the principal flow routes of the tunnel drainage system for all modes of operation (e.g. normal, tunnel washing, emergency )
Explain the tunnel drainage system in terms of the number of sumps, the main function of each, their capacities and normal pumping levels (e.g. minimum and maximum levels, )
Explain how the status of the pumping system is monitored and controlled
Explain how the operational status of the pumping system is determined and the reporting lines and associated actions if a system failure is identified
Explain how the carriageway drainage system functions, where it drains to and any known limitations
Explain and demonstrate how the drainage system normally operates (e.g. automatic pump operation )
Explain how the carriageway drainage system functions during emergencies, to where contaminated liquids should be diverted (if anywhere) and any known limitations (e.g. capacity of foul sumps )
Explain and (if operationally possible) demonstrate how the drainage system is operated during emergency conditions (e.g. manual pump operation, operation of diverter valves and the associated operational criteria etc.)
Explain the specific procedures regarding the operation of the drainage system during an emergency

Assessment

There must be valid, authentic and sufficient for all the assessment criteria. However, one piece of evidence may be used to meet the requirements of more than one learning outcome or assessment criterion.

Learning Outcome 1

Including outflow (and cross flow) routes, sump capacities, pumping capabilities, sump instrumentation and starting / stopping cycle times and limitations.

This unit is intended for both control room and on-road staff. It aims to provide the candidate with a detailed understanding of the Active Fire Suppression System (if installed) and how it must be operated.

Know and understand the road tunnel Life Safety Engineering Systems which comprise the Active Fire Suppression Systems
Know and understand how, why and when Active Fire Suppression Systems are operated during Emergency Conditions
Know and understand the dangers associated with false activation of an Active Fire Suppression System during normal operation
Know and understand the dangers associated with the failure to operate of an Active Fire Suppression System during a road tunnel fire incident

Explain the purpose of active fire suppression systems and the main features of such systems
Explain the capacity, capabilities and limitations of the active fire suppression system at their workplace
Explain the timescales involved in starting and stopping the active fire suppression system
Explain the effect that operation of the active fire suppression system can have on other Life Safety Engineering Systems (e.g. filling of sumps, increased pumping, risk of minor flooding )
Explain how the operational status of the active fire suppression system is determined and the reporting lines and associated actions if a system failure is identified
Describe the conditions under which the active fire suppression system should be used
Explain how the active fire suppression system is activated and the procedures to be followed for the operation of the system during an emergency
Demonstrate how the active fire suppression system is operated
Explain the effects on tunnel users of a false activation of the active fire suppression system
Explain the processes in place to ensure that a false activation does not occur
Explain the processes and procedures to be implemented if a false activation does occur
Explain the dangers associated with an active fire suppression system failure to activate during a tunnel fire incident
Explain the processes and procedures to be implemented if an active fire suppression system failure to activate does occur

Assessment

There must be valid, authentic and sufficient for all the assessment criteria. However, one piece of evidence may be used to meet the requirements of more than one learning outcome or assessment criterion.

Learning Outcome 1, Assessment Criteria 1.2

Including the system’s capacity and capabilities, and starting / stopping / cycle times and

limitations.

Learning Outcome 2, Assessment Criteria 2.2

For example, traffic stopped, confirmed fire, etc.

This unit is about liaising with the media regarding operational traffic management affecting the road network. It includes gathering and validating information, such as that relating to traffic flow and the management of incidents and communicating this to the relevant media in line with the candidate’s level of authorisation and organisational procedures. It also includes monitoring the network and providing appropriate and accurate updates.

Understand organisational procedures relating to liaison with the media
Know how to make best use of the media
Be able to liaise with the media regarding operational traffic management issues

Describe their organisational procedures for liaising with the media
Outline their organisation’s chain of command for communication with the media
Summarise the types of network management issues and terminology to be used when communicating with the media
Explain the roles and responsibilities of their organisation’s partners in communication with the media
Explain the importance of ensuring that information communicated to the media is accurate and up-to- date
Explain the importance of the media in providing information to road users
Describe how different media types may be used effectively
Explain the importance of timing and scheduling which affect the suitability of different media types
Gather and verify information relating to road network management issues for communication with the media
Communicate accurate and up-to-date network management issues to the media in line with organisational procedures
Liaise with partners involved in addressing incidents to agree information to be provided to the media
Provide regular, accurate updates to the media on network management issues
Review media reports reporting any inaccurate or inappropriate information in line with organisational procedures
Maintain accurate and up-to-date records of all communications with the media

Assessment

There must be valid, authentic and sufficient for all the assessment criteria. However, one piece of evidence may be used to meet the requirements of more than one learning outcome or assessment criterion.

This unit is about responding correctly to incidents on the road network and taking the appropriate actions upon arrival at the scene, including the provision of support to the road- users involved. It includes agreeing the actions appropriate to addressing the incidents based on the information available, confirming the details upon arrival, assessing the risks and taking the relevant actions. This unit is intended primarily for non-emergency services responding to incidents. Maintaining the candidate’s own health and safety and that of other road-users is of paramount importance.

Understand the legal and organisational requirements when responding to and supporting incidents on the road network
Be able to respond to an incident on the road network
Be able to attend and manage an incident on the road network
Explain the legislation, policies and procedures in relation to responding to incidents on the road network
Describe the importance of road incident scene investigations and the roles of those involved
Explain the roles and responsibilities of their organisation’s partner stakeholders in dealing with incidents, and the procedures for liaising with them
Describe the factors to be considered in responding to an incident
Explain the importance of maintaining accurate and up-to-date records and how to do this
Assess the nature of the response required and take actions in line with procedures
Identify changing road and traffic conditions associated with the incident and modify actions accordingly
Drive vehicles safely and effectively, demonstrating the use of suitable warning devices in line with their organisation’s procedures
Position vehicles and use equipment effectively to ensure the health and safety of self and others
Assess whether any injuries have been sustained and address these in line with organisational procedures
Arrange the deployment of adequate resources to deal with the incident
Ensure that decisions can be justified in line with organisational procedures
Gather and record information clearly and accurately, sharing only relevant information in line with data protection and their organisation’s procedures
Be able to provide support to users on the road network

Assess the support needs of individual road users on the road network
Identify and agree a way forward which supports the needs of road users on the road network
Take action to support road users in line with organisational requirements

Assessment

There must be valid, authentic and sufficient for all the assessment criteria. However, one piece of evidence may be used to meet the requirements of more than one learning outcome or assessment criterion.

This unit is about the key differences between patrolling on an open road and within tunnels. It highlights the particular risks associated with an enclosed environment, the approaches to a tunnel and ensures competence and awareness accordingly, and understanding the safety requirements for patrolling a tunnel.

Know and understand the requirements for patrolling road tunnels and responding to incidents
Be able to carry out patrol operations in official vehicles
Explain the fixed traffic management systems available within road tunnels in their organisation’s area
Explain the purpose and objectives of patrolling road tunnels
Identify any specific restrictions, evacuation routes and points, and any environmental requirements associated with the tunnels in their organisation’s area
Evaluate the difficulties caused by operating within a road tunnel and describe the actions which minimise them
Compare the differences in their own driving behaviour when operating on the approaches to, or in, a road tunnel compared to driving on the open road
Describe the key hazards and risks associated with vehicle and non-vehicle related incidents in a road tunnel
Describe the on-road response procedures for dealing with incidents in, or on, the approaches to road tunnels, including fires, hazardous materials and spillages
Manoeuvre an official vehicle in a manner designed to achieve effective and safe traffic flow amongst other road users
Apply traffic management measures to suit the needs of planned and unplanned incidents
Carry out evacuations from road tunnels in accordance with organisational procedures

Assessment

There must be valid, authentic and sufficient for all the assessment criteria. However, one piece of evidence may be used to meet the requirements of more than one learning outcome or assessment criterion.

This unit is about escorting vehicles, which may be to a location off the high speed road network. It includes route planning, controlling and positioning the candidate’s vehicle safely and correctly at all times, and taking appropriate actions at junctions and intersections.

Know and understand the relevant legislation, policies and procedures for escorting vehicles on the road network
Be able to plan the route and confirm their own role in escorting vehicles to safety

Explain the legislation, policies and procedures for escorting vehicles on the road network
Explain the importance of continually assessing the safety of self and others at all times during the escort
Plan their own role and route when escorting vehicles to safety, taking into account road and weather conditions, traffic flow and behaviour and all other relevant considerations
Specify the types of equipment required for escorting a vehicle

Be able to escort vehicles safely 1 Drive vehicles safely, taking appropriate action at

junctions, traffic lights and roundabouts

Deal with hazards and risks when escorting vehicles and take appropriate action
Complete the relevant documentation relating to escorting vehicles

Assessment

There must be valid, authentic and sufficient for all the assessment criteria. However, one piece of evidence may be used to meet the requirements of more than one learning outcome or assessment criterion.

This unit is about the safe and legal removal of vehicles and obstructions from the network. The candidate’s consideration of their own health and safety and that of others is vital, and the candidate’s understanding of their legal powers with regards to removal is important.

Know and understand the legal and organisational requirements relating to the removal of vehicles and obstructions from the road network
Be able to identify and implement the safest method for removing vehicles and obstacles from the road network
Be able to use vehicles and equipment correctly to implement the removal of

Explain the legislation, policies and procedures relating to the removal of vehicles and obstructions from the road network
Describe the different methods of removal and how to implement them
Describe their organisation’s partner stakeholders and service providers’ principal roles and responsibilities in dealing with the removal of vehicle and obstructions from the road network
Assess the risks involved with the vehicle or obstruction and determine the safety method for clearing the carriageway
Remove the vehicle or obstruction to a suitable location taking into account the health and safety of self and other road users
Use statutory powers to remove vehicles and loads from the road network
Use their vehicle safely and legally when removing vehicles and obstructions

vehicles and obstructions from the road 3.2 Use equipment safely including ropes, cones, lights

network

and signs

Assessment

There must be valid, authentic and sufficient for all the assessment criteria. However, one piece of evidence may be used to meet the requirements of more than one learning outcome or assessment criterion.

This unit is about responding to incidents on the road network and identifying and establishing the role of Bronze Command. It also includes identifying any other resources of facilities required to deal with the incident and working with other responders. The unit is intended primarily for non-emergency services responding to incidents.

Understand the legal and organisational requirements of taking the role of Bronze Command at incidents on the road network
Be able to manage an incident on the road network in the role of Bronze Command

Explain the legislation, policies and procedures in relation to health, safety and welfare when taking the role of Bronze Command at incidents on the road network
Explain their role and responsibilities when acting as Bronze Command and the purpose of Bronze Command
Explain the types of facilities which may be required to meet the needs of individuals affected by the incident
Explain the correct procedures for handing over responsibilities to other agencies
Work in co-operation and communicate effectively with colleagues and other responders
Confirm the availability and location of relevant services and facilities, communicating any constraints to relevant persons, or find suitable alternative services and facilities
Identify any resources required and deploy them to meet the demands of the response
Monitor the health, safety and welfare of individuals within their area of responsibility
Brief and debrief any individuals within their area of authority
Make and apply decisions based upon dynamic risk assessments
Identify when the incident requires a Silver response

Assessment

There must be valid, authentic and sufficient for all the assessment criteria. However, one piece of evidence may be used to meet the requirements of more than one learning outcome or assessment criterion.

This unit aims to develop an understanding of the role and responsibilities of the coach and techniques to establish and maintain effective coaching relationships.

Understand their own role and responsibilities in relation to coaching
Understand ways to identify individual coaching needs
Understand key techniques to establish and maintain an effective coaching relationship

Identify and describe the role and responsibilities of the coach, indicating the boundaries of the role
Identify and explain the qualities and skills required in a coach
Identify and describe resources and/or materials required for coaching
Identify and describe individual learning needs that can be met through coaching
Identify and describe individual learning styles that need to be considered when coaching
Identify and explain styles of coaching to meet learner needs
Explain the importance of and demonstrate a code of conduct, ground rules and confidentiality in a coaching relationship
Explain and demonstrate ways of assisting coachees to clarify their goals and explore options to facilitate their achievement
Explain and demonstrate how potential barriers to learning may be identified and overcome
Describe and demonstrate ways of building rapport with individuals in coaching sessions
Describe and demonstrate ways of creating an environment in which effective coaching can take place

Understand how to review progress 1 Describe how to review the coachee’s progress,

identifying action required

Explain and use good practice in providing feedback to learners on their progress
Identify opportunities in the organisation to use learning received through coaching