ProQual Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair and Refurbishment Operations (Construction) Course in Pakistan || Registration Open

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ProQual Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair and Refurbishment Operations (Construction) Course in Pakistan || Registration Open

Registration Open= +92-3315999937, +92- 3215056755 (WhatsApp Only)

Introduction

The ProQual Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair and

Refurbishment Operations(Construction) qualification provides a nationally recognised

qualification for those working in this specialised area of construction.

The awarding body for this qualification is ProQual Awarding Body (www.proqualab.com)

and the regulatory body is the Office of Qualifications and Examinations Regulation (Ofqual).

The qualification has been accredited onto the Regulated Qualifications Framework (RQF)

and is published on Ofqual’s Register of Qualifications.

Qualification Profile

Level 2 NVQ Diploma in Building Maintenance Multi-trade

Repair and Refurbishment Operations (Construction)

Qualification title

ProQual Level 2 NVQ Diploma in Building Maintenance

Multi-trade Repair and Refurbishment Operations

(Construction)

Ofqual qualification number 603/3353/4

Level 2

Total Qualification Time 620 hours (223 GLH)

Assessment

Pass or fail

Internally assessed and verified by centre staff

External quality assurance by ProQual verifiers

Qualification start date 2/7/2018

Qualification end date

Entry Requirements

There are no formal entry requirements for this qualification.

Centres should carry out an initial assessment of candidate skills and knowledge to identify

any gaps and help plan the assessment.

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Qualification Structure

To achieve the qualification candidates must complete:

FOUR Mandatory units, plus
ONE unit from Optional Group A, plus
the required units from TWO other Optional Groups

OPTIONAL GROUP B – Maintenance Carpentry and Joinery

OPTIONAL GROUP C – Maintenance Painting and Decorating

OPTIONAL GROUP D – Maintenance Tiling

OPTIONAL GROUP E – Maintenance Plastering

OPTIONAL GROUP F – Maintenance Roofing

OPTIONAL GROUP G – Maintenance Trowel Occupations

CITB references are provided in this document for information only.

Mandatory Units

CITB references

provided for

information

only

Unit Ref. Title Level CITB Internal

Unit Ref.

M/508/6537 Conforming to general health, safety and welfare in the

workplace

1 641

T/508/6538 Conforming to productive working practices in the

workplace

2 642

Y/508/6533 Moving, handling and storing resources in the

workplace

2 643

J/500/8829 Deliver reliable customer service

Unit Endorsement:

The following endorsement required (i.e. own area of

work):

Building maintenance

2 ICS B2

2010-14

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

OPTIONAL GROUP A

ONE unit required

A/615/1609 Erecting and dismantling access/working platforms in

the workplace

Unit Endorsements:

Two of the following endorsements required:

Building maintenance (carpentry)

Building maintenance (painting and decorating)

Building maintenance (tiling)

Building maintenance (plastering)

Building maintenance (roofing)

Building maintenance (trowel occupations)

Plus two of the following endorsements required:

Ladders/crawler boards

Step ladders/platform steps

Proprietary towers

Trestle platforms

Mobile scaffold towers

Proprietary staging/podiums

2 250

J/617/1197 Installing, maintaining and removing work area

protection and safety equipment in the workplace

Unit Endorsement

The following endorsement required (i.e. own area of

work):

Building maintenance

Plus two of the following endorsements required:

Maintenance carpentry

Maintenance painting and decorating

Maintenance tiling

Maintenance plastering

Maintenance roofing

Maintenance trowel occupations

2 360v3

L/617/1198 Clearing the site and handing over on completion in the

workplace

Unit Endorsements:

The following endorsement required (i.e. own area of

work):

Building maintenance

2 524v2

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Optional Groups

Candidates must complete the required units from TWO of the Optional Groups:

OPTIONAL GROUP B – Maintenance Carpentry and Joinery

OPTIONAL GROUP C – Maintenance Painting and Decorating

OPTIONAL GROUP D – Maintenance Tiling

OPTIONAL GROUP E – Maintenance Plastering

OPTIONAL GROUP F – Maintenance Roofing

OPTIONAL GROUP G – Maintenance Trowel Occupations

OPTIONAL GROUP B – Maintenance Carpentry and Joinery

TWO units required

A/617/1200 Maintaining non-structural carpentry work in the

workplace

Unit Endorsements:

The following endorsement required (i.e. own area of

work):

Building maintenance

2 12v2

K/615/2819 Maintaining non-structural components in the

workplace

Unit Endorsements:

The following endorsement required (i.e. own area of

work):

Building maintenance

3 25v3

F/617/1201 Repairing, replacing and renewing gates, posts and

fencing in the workplace

Unit Endorsements:

The following endorsement required (i.e. own area of

work):

Building maintenance

2 525v2

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

OPTIONAL GROUP C – Maintenance Painting and Decorating

TWO units required

T/615/2211 Applying paint systems by brush and roller in the

workplace

Unit Endorsements:

The following endorsement required (i.e. own area of

work):

Building maintenance

Plus at least one of the following:

Decorating finishing

Industrial painting

2 333Av3

Y/615/2217 Hanging standard paper wallcoverings in the workplace 3 336v2

J/617/1202 Preparing background surfaces for plastering, tiling,

panelling or painting/decorating in the workplace

Unit Endorsements:

The following endorsement required (i.e. own area of

work):

Building maintenance

Plus one of the following endorsements required:

Painting and decorating

Tiling

Plastering

Panelling

Plus five of the following endorsements required:

Previously plastered, tiled, panelled or

painted/decorated surfaces

Brick

Block

Concrete

Render or plaster

Manufactured board

Wood

Metal

2 527v2

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

OPTIONAL GROUP D – Maintenance Tiling

TWO units required

R/617/1204 Tiling wall and floor surfaces in the workplace

Unit Endorsements:

The following endorsement required (i.e. own area of

work):

Building maintenance

2 142v2

J/617/1202 Preparing background surfaces for plastering, tiling,

panelling or painting/decorating in the workplace

Unit Endorsements:

The following endorsement required (i.e. own area of

work):

Building maintenance

Plus one of the following endorsements required:

Painting and decorating

Tiling

Plastering

Panelling

Plus five of the following endorsements required:

Previously plastered, tiled, panelled or

painted/decorated surfaces

Brick

Block

Concrete

Render or plaster

Manufactured board

Wood

Metal

2 527v2

Y/617/1205 Removing and renewing floor screeds in the workplace

Unit Endorsements:

The following endorsement required (i.e. own area of

work):

Building maintenance

2 528v2

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

OPTIONAL GROUP E – Maintenance Plastering

TWO units required

J/617/1202 Preparing background surfaces for plastering, tiling,

panelling or painting/decorating in the workplace

Unit Endorsements:

The following endorsement required (i.e. own area of

work):

Building maintenance

Plus one of the following endorsements required:

Painting and decorating

Tiling

Plastering

Panelling

Plus five of the following endorsements required:

Previously plastered, tiled, panelled or

painted/decorated surfaces

Brick

Block

Concrete

Render or plaster

Manufactured board

Wood

Metal

2 527v2

M/615/1560 Applying finishing plaster to prepared surfaces in the

workplace

Unit Endorsements:

The following endorsement required (i.e. own area of

work):

Building maintenance

2 65v2

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

OPTIONAL GROUP F – Maintenance Roofing

TWO units required

D/617/1206 Maintaining slate and tile roofing in the workplace

Unit Endorsements:

The following endorsement required (i.e. own area of

work):

Building maintenance

Plus four of the following endorsements required:

Slate roofs (local material and style)

Tiled roofs (local material and style)

Flashings

Roof ventilation

Rainwater goods

2 47v2

D/615/9220 Repairing sheeting and cladding systems on roofs and

walls, including rainscreen, in the workplace

Unit Endorsements:

The following endorsement required (i.e. own area of

work):

Building maintenance

2 98v2

F/615/2180 Repair membrane roofing systems in the workplace

Unit Endorsements:

One of the following endorsements required:

Reinforced bitumen membrane roofing

Single ply membrane roofing

Liquid applied membrane roofing

2 686

L/615/1601 Removing and repairing eaves and verge finishings in

the workplace

Unit Endorsements:

The following endorsement required (i.e. own area of

work):

Building maintenance

2 228v2

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

OPTIONAL GROUP G – Maintenance Trowel Occupations

TWO units required

H/617/1207 Repairing and maintaining masonry structures in the

workplace

Unit Endorsements:

The following endorsement required (i.e. own area of

work):

Building maintenance

Plus at least one of the following endorsements

required:

Brick

Block

Local style

Plus three of the following endorsements required:

Matching existing materials

Continue existing bonding

Match existing quality of structure

Form openings

Prop existing walls and floors

Form internal and external angles

3 50v2

M/616/9203 Repairing basic stonemasonry structures in the

workplace

Unit Endorsements:

The following endorsement required (i.e. own area of

work):

Building maintenance

2 196v3

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Centre Requirements

Centres must be approved to offer this qualification. If your centre is not approved please

complete and submit form ProQual Additional Qualification Approval Application.

Staff

Staff delivering this qualification must be appropriately qualified and/or occupationally

competent.

Assessors/Internal Quality Assurance

Assessors for each unit must have verifiable, current industry experience and a sufficient

depth of relevant occupational expertise and knowledge, and must use a combination of

assessment methods as defined in the Consolidated Assessment Strategy.

Assessors and internal quality assurance verifiers for competence-based units or

qualifications will normally need to hold appropriate assessor or internal quality assurance

qualifications.

Support for Candidates

Materials produced by centres to support candidates should:

enable them to track their achievements as they progress through the learning

outcomes and assessment criteria;

provide information on where ProQual’s policies and procedures can be viewed;
provide a means of enabling Internal and External Quality Assurance staff to

authenticate evidence

Links to National Standards / NOS mapping

National Occupational Standards (NOS) are owned by a Sector Skills Council or Standard

Setting Body and they describe the skills, knowledge and understanding needed to

undertake a particular task or job at different levels of competence.

The structure and units of this qualification are based on NOS for the construction sector

developed by CITB.

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Assessment

This qualification is competence-based, candidates must demonstrate the level of

competence described in the units. Assessment is the process of measuring a candidate’s

skill, knowledge and understanding against the standards set in the qualification.

The qualifications must be assessed in a work environment and in accordance with the

ConstructionSkills’ Consolidated Assessment Strategy for Construction and the Built

Environment, and it must be internally assessed by an appropriately experienced and

qualified assessor.

Each candidate is required to produce a portfolio of evidence which demonstrates their

achievement of all of the learning outcomes and assessment criteria for each unit.

Evidence can include: – observation report by assessor

– assignments/projects/reports

– professional discussion

– witness testimony

– candidate product

– worksheets

– record of oral and written questioning

– Recognition of Prior Learning

Learning outcomes set out what a candidate is expected to know, understand or be able to

do.

Assessment criteria specify the standard a candidate must meet to show the learning

outcome has been achieved.

Learning outcomes and assessment criteria can be found from page 15.

Additional information for assessment and requirements for unit endorsements where

relevant is included after all of the learning outcomes and assessment criteria for each unit.

Internal Quality Assurance

An internal quality assurance verifier confirms that assessment decisions made in centres

are made by competent and qualified assessors, that they are the result of sound and fair

assessment practice and that they are recorded accurately and appropriately.

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Adjustments to Assessment

Adjustments to standard assessment arrangements are made on the individual needs of

candidates. ProQual’s Reasonable Adjustments Policy and Special Consideration Policy sets

out the steps to follow when implementing reasonable adjustments and special

considerations and the service that ProQual provides for some of these arrangements.

Centres should contact ProQual for further information or queries about the contents of the

policy.

Results Enquiries and Appeals

All enquiries relating to assessment or other decisions should be dealt with by centres, with

reference to ProQual’s Enquiries and Appeals Procedures.

Certification

Candidates who achieve the requirements for this qualification will be awarded:

A certificate listing all units achieved, and
A certificate giving the full qualification title –

ProQual Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair and

Refurbishment Operations (Construction)

Claiming certificates

Centres may claim certificates for candidates who have been registered with ProQual and

who have successfully achieved the qualification. All certificates will be issued to the centre

for successful candidates.

Unit certificates

If a candidate does not achieve all of the units required for a qualification, the centre may

claim a unit certificate for the candidate which will list all of the units achieved.

Replacement certificates

If a replacement certificate is required a request must be made to ProQual in writing.

Replacement certificates are labelled as such and are only provided when the claim has

been authenticated. Refer to the Fee Schedule for details of charges for replacement

certificates.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Conforming to general health, safety and welfare in the workplace.

Unit Number: M/508/6537

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

1 Comply with all workplace

health, safety and welfare

legislation requirements.

1.1 Comply with information from workplace inductions and any

health, safety and welfare briefings attended relevant to the

occupational area.

1.2 Use health and safety control equipment safely to carry out

the activity in accordance with legislation and organisational

requirements.

1.3 Comply with statutory requirements, safety notices and

warning notices displayed within the workplace and/or on

equipment.

1.4 State why and when health and safety control equipment,

identified by the principles of protection, should be used

relating to types, purpose and limitations of each type, the

work situation, occupational use and the general work

environment, in relation to:

– collective protective measures

– personal protective equipment (PPE)

– respiratory protective equipment (RPE)

– local exhaust ventilation (LEV).

1.5 State how the health and safety control equipment relevant

to the work should be used in accordance with the given

instructions.

1.6 State which types of health, safety and welfare legislation,

notices and warning signs are relevant to the occupational

area and associated equipment.

1.7 State why health, safety and welfare legislation, notices and

warning signs are relevant to the occupational area.

1.8 State how to comply with control measures that have been

identified by risk assessments and safe systems of work.

2 Recognise hazards associated

with the workplace that have

not been previously controlled

and report them in accordance

with organisational

procedures.

2.1 Report any hazards created by changing circumstances

within the workplace in accordance with organisational

procedures.

2.2 List typical hazards associated with the work environment

and occupational area in relation to resources, substances,

asbestos, equipment, obstructions, storage, services and

work activities.

2.3 List the current Health and Safety Executive top ten safety

risks.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Conforming to general health, safety and welfare in the workplace.

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

2 continued 2.4 List the current Health and Safety Executive top five

health risks.

2.5 State how changing circumstances within the workplace

could cause hazards.

2.6 State the methods used for reporting changed

circumstances, hazards and incidents in the workplace.

3 Comply with organisational

policies and procedures to

contribute to health, safety

and welfare.

3.1 Interpret and comply with given instructions to maintain

safe systems of work and quality working practices.

3.2 Contribute to discussions by offering/providing

feedback relating to health, safety and welfare.

3.3 Contribute to the maintenance of workplace welfare

facilities in accordance with workplace welfare

procedures.

3.4 Safely store health and safety control equipment in

accordance with given instructions.

3.5 Dispose of waste and/or consumable items in

accordance with legislation.

3.6 State the organisational policies and procedures for

health, safety and welfare, in relation to:

– dealing with accidents and emergencies associated

with the work and environment

– methods of receiving or sourcing information

– reporting

– stopping work

– evacuation

– fire risks and safe exit procedures

– consultation and feedback.

3.7 State the appropriate types of fire extinguishers

relevant to the work.

3.8 State how and when the different types of fire

extinguishers are used in accordance with legislation

and official guidance.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Conforming to general health, safety and welfare in the workplace.

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

4 Work responsibly to

contribute to workplace

health, safety and welfare

whilst carrying out work in

the relevant occupational

area.

4.1 Demonstrate behaviour which shows personal

responsibility for general workplace health, safety and

welfare.

4.2 State how personal behaviour demonstrates

responsibility for general workplace health, safety and

welfare, in relation to:

– recognising when to stop work in the face of serious

and imminent danger to self and/or others

– contributing to discussions and providing feedback

– reporting changed circumstances and incidents in

the workplace

– complying with the environmental requirements of

the workplace.

4.3 Give examples of how the behaviour and actions of

individuals could affect others within the workplace.

5 Comply with and support all

organisational security

arrangements and approved

procedures.

5.1 Provide appropriate support for security arrangements

in accordance with approved procedures:

– during the working day

– on completion of the day’s work

– for unauthorised personnel (other operatives and

the general public)

– for theft.

5.2 State how security arrangements are implemented in

relation to the workplace, the general public, site

personnel and resources.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Conforming to general health, safety and welfare in the workplace.

Additional information about this unit

Assessment Guidance This unit must be assessed in a work environment, in

accordance with the ConstructionSkills‘ Consolidated

Assessment Strategy for Construction and the Built

Environment.

Assessors for this unit must have verifiable, current industry

experience and a sufficient depth of relevant occupational

expertise and knowledge, and must use a combination of

assessment methods as defined in the Consolidated

Assessment Strategy.

Workplace evidence of skills cannot be simulated.

Sector Subject Area 05.2 Building and Construction

Availability for use Shared unit

Unit guided learning hours 7

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Conforming to productive working practices in the workplace

Unit Number: T/508/6538

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

1 Communicate with others to

establish productive work

practices.

1.1 Communicate in an appropriate manner with line

management, colleagues and/or customers to ensure

that work is carried out productively.

1.2 Describe the different methods of communicating with

line management, colleagues and customers.

1.3 Describe how to use different methods of

communication to ensure that the work carried out is

productive.

2 Follow organisational

procedures to plan the

sequence of work.

2.1 Interpret relevant information from organisational

procedures in order to plan the sequence of work.

2.2 Plan the sequence of work, using appropriate

resources, in accordance with organisational

procedures to ensure work is completed productively.

2.3 Describe how organisational procedures are applied to

ensure work is planned and carried out productively, in

relation to:

– using resources for own and other’s work requirements

– allocating appropriate work to employees

– organising the work sequence

– reducing carbon emissions.

2.4 Describe how to contribute to zero/low carbon work

outcomes within the built environment.

3 Maintain relevant records in

accordance with the

organisational procedures.

3.1 Complete relevant documentation according to the

occupation as required by the organisation.

3.2 Describe how to complete and maintain documentation in

accordance with organisational procedures, in relation to:

– job cards

– worksheets

– material/resource lists

– time sheets.

3.3 Explain the reasons for ensuring documentation is

completed clearly and within given timescales.

4 Maintain good working

relationships when

conforming to productive

working practices.

4.1 Carry out work productively, to the agreed

specification, in conjunction with line management,

colleagues, customers and/or other relevant people

involved in the work to maintain good working

relationships.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Conforming to productive working practices in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

4.2 Apply the principles of equality and diversity and respect

the needs of individuals when communicating and

working with others.

4.3 Describe how to maintain good working relationships, in

relation to:

– individuals

– customer and operative

– operative and line management

– own and other occupations.

4.4 Describe why it is important to work effectively with line

management, colleagues and customers.

4.5 Describe how working relationships could have an effect

on productive working.

4.6 Describe how to apply principles of equality and diversity

when communicating and working with others.

Title: Conforming to Productive Working Practices in the Workplace

Additional information about this unit

Assessment Guidance This unit must be assessed in a work environment, in

accordance with the ConstructionSkills‘ Consolidated

Assessment Strategy for Construction and the Built

Environment.

Assessors for this unit must have verifiable, current industry

experience and a sufficient depth of relevant occupational

expertise and knowledge, and must use a combination of

assessment methods as defined in the Consolidated

Assessment Strategy.

Workplace evidence of skills cannot be simulated.

Sector Subject Areas 05.2 Building and Construction

Availability for use Shared unit

Unit guided learning hours 10

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Moving, handling and storing resources in the workplace

Unit Number Y/508/6533

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

1 Comply with given

information when moving,

handling and/or storing

resources.

1.1 Interpret the given information relating to moving,

handling and/or storing resources, relevant to the given

occupation.

1.2 Interpret the given information relating to the use and

storage of lifting aids and equipment.

1.3 Describe the different types of technical, product and

regulatory information, their source and how they are

interpreted.

1.4 State the organisational procedures developed to report

and rectify inappropriate information and unsuitable

resources and how they are implemented.

1.5 Describe how to obtain information relating to using and

storing lifting aids and equipment.

2 Know how to comply with

relevant legislation and

official guidance when

moving, handling and/or

storing resources.

2.1 Describe their responsibilities under current legislation

and official guidance whilst working:

– in the workplace, in confined spaces, below ground

level, at height, with tools and equipment, with

materials and substances, with movement/storage

of materials and by manual handling and mechanical

lifting.

2.2 Describe the organisational security procedures for

tools, equipment and personal belongings in relation to

site, workplace, company and operative.

2.3 Explain what the accident reporting procedures are and

who is responsible for making the reports.

2.4 State the appropriate types of fire extinguishers relevant

to the work.

2.5 Describe how and when the different types of fire

extinguishers, relevant to the given occupation, are used

in accordance with legislation and official guidance.

3 Maintain safe working

practices when moving,

handling and/or storing

resources.

3.1 Use health and safety control equipment safely to carry

out the activity in accordance with legislation and

organisational requirements when moving, handling

and/or storing resources.

3.2 Use lifting aids safely as appropriate to the work.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Moving, handling and storing resources in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

3 continued 3.3 Protect the environment in accordance with safe working

practices as appropriate to the work.

3.4 Explain why and when health and safety control equipment,

identified by the principles of protection, should be used,

relating to moving, handling and/or storing resources, and

the types, purpose and limitations of each type, the work

situation, occupational use and the general work

environment, in relation to:

– collective protective measures

– personal protective equipment (PPE)

– respiratory protective equipment (RPE)

– local exhaust ventilation (LEV).

3.5 Describe how the health and safety control equipment

relevant to the work should be used in accordance with the

given instructions.

3.6 State how emergencies should be responded to in accordance

with organisational authorisation and personal skills when

involved with fires, spillages, injuries and other task-related

hazards.

4 Select the required quantity

and quality of resources for the

methods of work to move,

handle and/or store

occupational resources.

4.1 Select the relevant resources to be moved, handled and/or

stored, associated with own work.

4.2 Describe the characteristics, quality, uses, sustainability,

limitations and defects associated with the occupational

resources in relation to:

– lifting and handling aids

– container(s)

– fixing, holding and securing systems.

4.3 Describe how the resources should be handled and how any

problems associated with the resources are reported.

4.4 Explain why the organisational procedures have been

developed and how they are used for the selection of

required resources.

4.5 Describe any potential hazards associated with the resources

and methods of work.

5 Prevent the risk of damage to

occupational resources and

surrounding environment

when moving, handling and/or

storing resources.

5.1 Protect occupational resources and their surrounding area

from damage in accordance with safe working practices and

organisational procedures.

5.2 Dispose of waste and packaging in accordance with

legislation.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Moving, handling and storing resources in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

5 continued 5.3 Maintain a clean work space when moving, handling or

storing resources.

5.4 Describe how to protect work from damage and the

purpose of protection in relation to general workplace

activities, other occupations and adverse weather

conditions.

5.5 Explain why the disposal of waste should be carried

safely in accordance with environmental

responsibilities, organisational procedures,

manufacturers’ information, statutory regulations and

official guidance.

6 Complete the work within

the allocated time when

moving, handling and/or

storing resources.

6.1 Demonstrate completion of the work within the

allocated time.

6.2 State the purpose of the work programme and explain

why deadlines should be kept in relation to:

– progress charts, timetables and estimated times

– organisational procedures for reporting

circumstances which will affect the work

programme.

7 Comply with the given

occupational resource

information to move,

handle and/or store

resources to the required

guidance.

7.1 Demonstrate the following work skills when moving,

handling and/or storing occupational resources:

– moving, positioning, storing, securing and/or using

lifting aids and kinetic lifting techniques.

7.2 Move, handle and/or store occupational resources to

meet product information and organisational

requirements relating to three of the following:

– sheet material

– loose material

– bagged or wrapped material

– fragile material

– tools and equipment

– components

– liquids.

7.3 Describe how to apply safe work practices, follow

procedures, report problems and establish the authority

needed to rectify them when moving, handling and/or

storing occupational resources.

7.4 Describe the needs of other occupations when moving,

handling and/or storing resources.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Moving, handling and storing resources in the workplace

Additional information about this unit

Assessment Guidance This unit must be assessed in a work environment, in

accordance with the ConstructionSkills‘ Consolidated

Assessment Strategy for Construction and the Built

Environment.

Assessors for this unit must have verifiable, current industry

experience and a sufficient depth of relevant occupational

expertise and knowledge, and must use a combination of

assessment methods as defined in the Consolidated

Assessment Strategy.

Workplace evidence of skills cannot be simulated.

Sector Subject Areas 05.2 Building and Construction

Availability for use Shared unit

Unit guided learning hours 17

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Deliver reliable customer service

Unit Number: J/500/8829

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

1 prepare to deal with their

customers

1.1 demonstrate that they keep their knowledge of the

organisation’s services or products up-to-date

1.2 demonstrate that the area they work in is tidy, safe and

organised efficiently

1.3 demonstrate that they prepare and arrange everything

they need to deal with customers before their shift or

period of work commences

2 give consistent service to

customers

2.1 demonstrate that the promises they make to customers

about the delivery of services or products are realistic

2.2 ensure that the promises they make balances the needs

of the customer and the organisation

2.3 keep their promises to the customers

2.4 inform their customers if they cannot keep the promises

due to unforeseen circumstances

2.5 recognise when the customers’ needs or expectations

have changed and adapt their service to meet the

customers’ new requirements

2.6 keep the customer informed if delivery of the service

needs involve passing the customer on to another

person or organisation

3 check customer service delivery 3.1 check that the service they have given meets their

customers’ needs and expectations

3.2 identify when they could have given better service to

the customer and how the service could have been

improved

3.3 share information with their colleagues and service

partners to maintain and improve standards of service

delivery.

4 know and understand how to

deliver reliable customer service

4.1 show that they know and understand the organisation’s

procedures and systems for delivering customer service

4.2 show that they know and understand the methods or

systems for measuring an organisation’s effectiveness in

delivering customer service

4.3 show that they know and understand the organisation’s

procedures and systems for checking service delivery

4.4 show that they know and understand the organisation’s

requirements for health and safety in their area of work

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Deliver reliable customer service

Additional information about this unit

Assessment Guidance This unit must be assessed in a work environment, in accordance with

the ConstructionSkills‘ Consolidated Assessment Strategy for

Construction and the Built Environment.

Assessors for this unit must have verifiable, current industry experience

and a sufficient depth of relevant occupational expertise and knowledge,

and must use a combination of assessment methods as defined in the

Consolidated Assessment Strategy.

ProQual Level 2 NVQ Diploma in Building Maintenance Multi-trade

Repair and Refurbishment Operations (Construction):

The following endorsement is required (i.e. own area of work):

Building maintenance

Workplace evidence of skills cannot be simulated.

Sector Subject Areas 05.2 Building and Construction

15.2 Administration

Unit guided learning

hours

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Erecting and dismantling access/working platforms in the workplace

Unit Number: A/615/1609

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

1 Interpret the given

information relating to the

work and resources when

erecting and dismantling

access/working platforms.

1.1 Interpret and extract information from specifications,

method statements, risk assessments and

manufacturers’ information.

1.2 Comply with information and/or instructions derived

from risk assessments and method statement.

1.3 State the organisational procedures developed to report

and rectify inappropriate information and unsuitable

resources and how they are implemented.

1.4 Describe different types of information, their source

and how they are interpreted in relation to:

– specifications, current legislation, method

statements, risk assessments and manufacturers’

information.

2 Know how to comply with

relevant legislation and

official guidance when

erecting and dismantling

access/working platforms.

2.1 Describe their responsibilities under current legislation

and official guidance whilst working:

– in the workplace, at height, in confined areas, with

tools and equipment, with movement/storage of

materials and by manual handling.

2.2 Describe the organisational security procedures for

tools, equipment and personal belongings in relation to

site, workplace, company and operative.

2.3 State what the accident reporting procedures are and

who is responsible for making reports.

3 Maintain safe working

practices when erecting and

dismantling access/working

platforms.

3.1 Use personal protective equipment (PPE) and access

equipment safely to carry out the activity in accordance

with legislation and organisational requirements when

erecting and dismantling access/working platforms.

3.2 Explain why, when and how personal protective

equipment (PPE) should be used, relating to erecting

and dismantling access/working platforms, and the

types, purpose and limitations of each type.

3.3 State how emergencies should be responded to in

accordance with organisational authorisation and

personal skills when involved with fires, spillages,

injuries and other task-related hazards.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Erecting and dismantling access/working platforms in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

4 Select the required quantity

and quality of resources for

the methods of work to

erect and dismantle

access/working platforms.

4.1 Describe the characteristics, quality, uses, limitations

and defects associated with the resources in relation to:

– ladders/crawler boards

– stepladders/platform steps

– trestles

– proprietary staging/podiums

– proprietary towers

– mobile scaffold towers

– protection equipment and notices

– tools and ancillary equipment.

4.2 Select resources associated with own work in relation to

materials, components, tools and equipment.

4.3 State how the resources should be used correctly, how

problems associated with the resources are reported

and how the organisational procedures are used.

4.4 Outline potential hazards associated with the resources

and method of work.

4.5 Describe how to calculate quantity of equipment

required associated with the method/procedure to

erect and dismantle access equipment/working

platforms.

5 Minimise the risk of damage

to the work and

surrounding area when

erecting and dismantling

access/working platforms.

5.1 Protect the work and its surrounding area from damage.

5.2 Minimise damage and maintain a clean work space.

5.3 Describe how to protect work from damage and the

purpose of protection in relation to general workplace

activities, other occupations and adverse weather

conditions.

5.4 Dispose of waste in accordance with legislation.

5.5 State why the disposal of waste should be carried out in

relation to the work.

6 Complete the work within

the allocated time when

erecting and dismantling

access/working platforms.

6.1 Demonstrate completion of the work within the

allocated time.

6.2 State the purpose of the work programme and explain

why deadlines should be kept in relation to:

– organisational procedures for reporting

circumstances which will affect the work

programme.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Erecting and dismantling access/working platforms in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

7 Comply with the given

contract information to

erect and dismantle access/

working platforms to the

required specification.

7.1 Demonstrate the following work skills when erecting and

dismantling access/working platforms:

– moving, positioning/erecting, securing, checking,

dismantling and removing.

7.2 Erect, dismantle and store two of the following access

equipment to given access regulations:

– ladders/crawler boards

– stepladders/platform steps

– proprietary towers

– trestle platforms

– mobile scaffold towers

– proprietary staging/podiums.

7.3 Describe how to apply safe work practices, follow

procedures, report problems and establish the authority

needed to rectify them, to:

– provide protection to the work area

– establish a base for equipment

– erect proprietary access equipment to

manufacturer’s instructions suitable for the work

– erect non-proprietary access equipment suitable for

the work

– place protective screens and notices

– check/monitor equipment during the period of use

– dismantle and store access equipment

– use tools and equipment

– work at height.

7.4 Safely use and store materials, hand tools and ancillary

equipment.

7.5 State the needs of other occupations and how to

communicate within a team when erecting and

dismantling access/working platforms.

7.6 Describe how to maintain the tools and equipment used

when erecting and dismantling access/working

platforms.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Erecting and dismantling access/working platforms in the workplace

Additional information about this unit

Assessment

Guidance

This unit must be assessed in a work environment, in accordance with the

ConstructionSkills‘ Consolidated Assessment Strategy for Construction and

the Built Environment.

Assessors for this unit must have verifiable, current industry experience

and a sufficient depth of relevant occupational expertise and knowledge,

and must use a combination of assessment methods as defined in the

Consolidated Assessment Strategy.

Workplace evidence of skills cannot be simulated.

ProQual Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair

and Refurbishment Operations (Construction)

Two of the following ensorsements required:

Building maintenance (carpentry)

Building maintenance (painting and decorating)

Building maintenance (tiling)

Building maintenance (plastering)

Building maintenance (roofing)

Building maintenance (trowel occupations)

Plus two of the following endorsements required:

Ladders/crawler boards

Step ladders/platform steps

Proprietary towers

Trestle platforms

Mobile scaffold towers

Prioprietary staging/podiums

Sector Subject Areas 5.2 Building and Construction

Availability for use Shared unit

Unit guided learning

hours

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Installing, maintaining and removing work area protection and safety

equipment in the workplace

Unit Number: J/617/1197

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

1 Interpret the given

information relating to the

work and resources when

installing, maintaining and

removing work area

protection and safety

equipment.

1.1 Interpret and extract relevant information from

drawings, plans, risk assessments, method statements,

specifications, schedules and manufacturers’

information.

1.2 Comply with information and/or instructions derived

from risk assessments and method statements.

1.3 Describe the organisational procedures developed to

report and rectify inappropriate information and

unsuitable resources and how they are implemented.

1.4 Describe different types of information, their source and

how they are interpreted in relation to:

– drawings, plans, risk assessments, method

statements, specifications, schedules, site inspection

reports, manufacturers’ information, verbal and

written instructions, current regulations and official

guidance associated with protecting work areas.

2 Know how to comply with

relevant legislation and

official guidance when

establishing work area

protection and safety.

2.1 Describe their responsibilities regarding potential

accidents, health hazards and the environment, whilst

working:

– in the workplace, below ground level, in confined

spaces, at height, with tools and equipment, with

materials and substances, with movement and

storage of materials by manual handling and

mechanical lifting.

2.2 Describe the organisational security procedures for

tools, equipment and personal belongings in relation to

site, workplace, company and operative.

2.3 Explain what the accident reporting procedures are and

who is responsible for making reports.

3 Maintain safe and healthy

working practices when

installing, maintaining and

removing work area

protection and safety

equipment.

3.1 Use health and safety control equipment safely and

comply with the methods of work to carry out the

activity in accordance with current legislation and

organisational requirements when installing,

maintaining and removing work area protection and

safety equipment.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Installing, maintaining and removing work area protection and safety

equipment in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

3 continued 3.2 Demonstrate compliance with given information and

relevant legislation when installing, maintaining and

removing work area protection and safety equipment in

relation to at least two of the following:

– safe use of access equipment

– safe use, storage and handling of materials, tools

and equipment

– specific risks to health

3.3 Explain why and when health and safety control

equipment, identified by the principles of prevention,

should be used, relating to installing, maintaining and

removing work area protection and safety equipment,

and the types, purpose and limitations of each type, the

work situation and general work environment, in

relation to:

– collective protective measures

– personal protective equipment (PPE)

– respiratory protective equipment (RPE)

– local exhaust ventilation (LEV).

3.4 Describe how the relevant health and safety control

equipment should be used in accordance with the given

working instructions.

3.5 Describe how emergencies should be responded to in

accordance with organisational authorisation and

personal skills when involved with fires, spillages,

injuries and other task-related activities.

4 Select the required quantity

and quality of resources for

the methods of work to

install, maintain and remove

work area protection and

safety equipment.

4.1 Select resources associated with own work in relation to

materials, components and fixings, and tools and

equipment.

4.2 Describe the characteristics, quality, uses, sustainability,

limitations and defects associated with the resources in

relation to:

– safety and security equipment (cones, tapes, fences,

barriers, hoarding, doors, gates)

– protection and safety notices

– signs and lighting

– hand tools, power tools and equipment.

4.3 Describe how to confirm that the resources and

materials conform to the specification.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Installing, maintaining and removing work area protection and safety

equipment in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

4 continued 4.4 Describe how the resources should be used correctly

and how problems associated with the resources are

reported.

4.5 Explain why the organisational procedures have been

developed and how they are used for the selection of

required resources.

4.6 Describe any potential hazards associated with the

resources and methods of work.

4.7 Describe how to calculate quantity, length and area

associated with the method and procedure to install,

maintain and remove work area protection and safety

equipment.

5 Minimise the risk of damage

to the work and

surrounding area when

installing, maintaining and

removing work area

protection and safety

equipment.

5.1 Protect the work and its surrounding area from damage

in accordance with safe working practices and

organisational procedures.

5.2 Maintain a clear and tidy work space.

5.3 Dispose of waste in accordance with current legislation.

5.4 Describe how to protect work from damage and the

purpose of protection in relation to general workplace

activities, other occupations and adverse weather

conditions.

5.5 Explain why the disposal of waste should be carried out

safely in accordance with environmental

responsibilities, organisational procedures,

manufacturers’ information, statutory regulations and

official guidance.

6 Complete the work within

the allocated time when

installing, maintaining and

removing work area

protection and safety

equipment.

6.1 Demonstrate completion of the work within the

allocated time.

6.2 Describe the purpose of the work programme and

explain why deadlines should be kept in relation to:

– types of productivity targets and time scales

– how times are estimated

– organisational procedures for reporting

circumstances which will affect the work

programme.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Installing, maintaining and removing work area protection and safety

equipment in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

7 Comply with the given

contract information to

install, maintain and remove

work area protection and

safety equipment to the

required specification.

7.1 Demonstrate the following work skills when installing,

maintaining and removing work area protection and

safety equipment:

– measuring, setting out, positioning, assembling,

constructing, securing, dismantling and removing.

7.2 Use and maintain hand tools, power tools and ancillary

equipment.

7.3 Install, maintain and remove temporary protection and

safety arrangements for the work area, to given working

instructions, relating to protection equipment, barriers,

fences and at least one of the following:

– protection and safety notices

– safety lighting.

7.4 Report work undertaken

7.5 Describe how to apply safe and healthy work practices,

follow procedures, report problems and establish the

authority needed to rectify them, to:

– plan for the protection and the safety of the work

and surrounding environment

– conform to agreed specification

– confirm the location of utility services and ensure

they are protected

– prepare and set out area protection equipment to

required dimensions

– install, check and maintain the protection and

safety equipment

– dismantle and remove protection and safety

equipment

– install safety notices

– install lighting systems

– monitor and check accuracy during progress and on

completion of work

– install, maintain and remove work area protection

equipment in public areas

– transport, load and off load work area protection

equipment

– recognise and determine when specialist skills and

knowledge are required and report accordingly

– use hand tools, power tools and equipment

– work at height

– use access equipment.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Installing, maintaining and removing work area protection and safety

equipment in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

7 continued 7.6 Describe the needs of other occupations and how to

communicate effectively within a team when installing,

maintaining and removing work area protection and

safety equipment in the workplace.

7.7 Describe how to maintain the tools and equipment used

when installing, maintaining and removing work area

protection and safety equipment in the workplace.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Installing, maintaining and removing work area protection and safety

equipment in the workplace

Additional information about this unit

Assessment

Guidance

This unit must be assessed in a work environment, in accordance with the

ConstructionSkills‘ Consolidated Assessment Strategy for Construction and

the Built Environment.

Assessors for this unit must have verifiable, current industry experience

and a sufficient depth of relevant occupational expertise and knowledge,

and must use a combination of assessment methods as defined in the

Consolidated Assessment Strategy.

Workplace evidence of skills cannot be simulated

ProQual Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair

and Refurbishment Operations (Construction)

The following endorsement required (i.e. own area of work):

Building maintenance

Plus two of the following endorsements required:

Maintenance carpentry

Maintenance painting and decorating

Maintenance tiling

Maintenance plastering

Maintenance roofing

Maintenance trowel occupations

Sector Subject Areas 05.2 Building and Construction

Availability for use Shared unit

Unit guided learning

hours

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Clearing the site and handing over on completion in the workplace

Unit Number: L/617/1198

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

1 Interpret the given

information relating to the

work and resources when

clearing the site and

handing over on

completion.

1.1 Interpret and extract relevant information from

drawings, specifications, schedules, method statements,

risk assessments and manufacturers’ information.

1.2 Comply with information and/or instructions derived

from risk assessments and method statements.

1.3 Describe the organisational procedures developed to

report and rectify inappropriate information and

unsuitable resources and how they are implemented.

1.4 Describe different types of information, their source and

how they are interpreted in relation to:

– drawings, specifications, schedules, method

statements, risk assessments and manufacturers’

information.

2 Know how to comply with

relevant legislation and

official guidance when

clearing the site and

handing over on

completion.

2.1 Describe their responsibilities regarding potential

accidents and health hazards, whilst working:

– in the workplace, below ground level, at height, in

confined spaces, with tools and equipment, with

materials and substances, with movement/storage

of materials and by manual handling and mechanical

lifting.

2.2 Describe the organisational security procedures for

tools, equipment and personal belongings in relation to

site, workplace, company and operative.

2.3 Explain what the accident reporting procedures are and

who is responsible for making reports.

3 Maintain safe and healthy

working practices when

clearing the site and

handing over on

completion.

3.1 Use health and safety control equipment and access

equipment (if applicable) safely to carry out the activity

in accordance with current legislation and organisational

requirements when clearing the site and handing over

on completion.

3.2 Comply with information relating to specific risks to

health when clearing the site and handing over on

completion.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Clearing the site and handing over on completion in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

3 continued 3.3 Explain why and when health and safety control equipment,

identified by the principles of protection, should be used, relating to

clearing the site and handing over on completion, and the types,

purpose and limitations of each type, the work situation and

general work environment, in relation to:

– collective protective measures

– personal protective equipment (PPE)

– respiratory protective equipment (RPE)

– local exhaust ventilation (LEV).

3.4 Describe how the relevant health and safety control

equipment should be used in accordance with the given

instructions.

3.5 Describe how emergencies should be responded to in

accordance with organisational authorisation and personal

skills when involved with fires, spillages, injuries and other

task-related hazards.

4 Select the required quantity

and quality of resources for

the methods of work to clear

the site and hand over on

completion.

4.1 Select resources associated with own work in relation to

materials, components, fixings, tools and equipment.

4.2 Describe the characteristics, quality, uses, sustainability, limitations

and defects associated with the resources in relation to:

– fittings and fixings

– hand and/or portable powered tools and equipment.

4.3 Describe how the resources should be used correctly and how

problems associated with the resources are reported.

4.4 Explain why the organisational procedures have been

developed and how they are used for the selection of

required resources.

4.5 Describe any potential hazards associated with the resources

and methods of work.

5 Minimise the risk of damage

to the work and surrounding

area when clearing the site

and handing over on

completion.

5.1 Protect the work and its surrounding area from damage in

accordance with safe working practices and organisational

procedures.

5.2 Minimise damage and maintain a clean work space.

5.3 Dispose of waste in accordance with current legislation.

5.4 Describe how to protect work from damage and the purpose

of protection in relation to general workplace activities, other

occupations and adverse weather conditions.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Clearing the site and handing over on completion in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

5 continued 5.5 Explain why the disposal of waste should be carried out safely

in accordance with environmental responsibilities,

organisational procedures, manufacturers’ information,

statutory regulations and official guidance.

6 Complete the work within the

allocated time when clearing

the site and handing over on

completion.

6.1 Demonstrate completion of the work within the allocated

time.

6.2 Describe the purpose of the work programme and explain why

deadlines should be kept in relation to:

– types of progress charts, timetables and estimated times

– organisational procedures for reporting circumstances which

will affect the work programme.

7 Comply with the given

contract information to clear

the site and hand over on

completion to the required

specification.

7.1 Demonstrate the following work skills when clearing the site and

handing over on completion:

– finishing, positioning, dismantling, clearing, cleaning, tidying and

securing.

7.2 Complete the task and hand the site over, in accordance to given

working instructions, ensuring the following:

– excess materials are removed

– the quality of the finished task matches the given specification

– the client, customer or their representative is provided with

relevant information and advice

– the clients, customer or their representative accepts the condition

of the completed task and site

– records, reports and documentation are completed and

registered.

7.3 Safely use materials, hand tools, portable power tools and

ancillary equipment.

7.4 Safely store the materials, tools and equipment used when

clearing the site and handing over on completion.

7.5 Describe how to apply safe and healthy work practices, follow

procedures, report problems and establish the authority needed to

rectify them, to:

– identify required finish quality

– remove and dispose of hazardous waste and non–hazardous

waste

– identify information that will be required by the client, customer

or their representative

– remove excess materials

– clean and clear the task and surrounding area

– secure site or work area

– recognise and determine when specific skills and knowledge are

required and report accordingly

– make recommendations for specialist intervention

– work on buildings of historical significance

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Clearing the site and handing over on completion in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

7 continued 7.5

contd

– complete records, reports and documentation, work

sheets, guarantees, warranties, customer service

information

– register documentation

– use hand tools, portable power tools and equipment

– work at height

– use access equipment.

7.6 Describe the needs of other occupations and how to

effectively communicate within a team when clearing the

site and handing over on completion.

7.7 Describe how to maintain the tools and equipment used

when clearing the site and handing over on completion.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Clearing the site and handing over on completion in the workplace

Additional information about this unit

Assessment Guidance This unit must be assessed in a work environment, in

accordance with the ConstructionSkills‘ Consolidated

Assessment Strategy for Construction and the Built

Environment.

Assessors for this unit must have verifiable, current industry

experience and a sufficient depth of relevant occupational

expertise and knowledge, and must use a combination of

assessment methods as defined in the Consolidated

Assessment Strategy.

Workplace evidence of skills cannot be simulated.

ProQual Level 2 NVQ Diploma in Building Maintenance Multitrade Repair and Refurbishment Operations (Construction)

The following endorsement required (i.e. own area of work):

Building maintenance

Sector Subject Areas 5.2 Building and Construction

Availability for use Shared unit

Unit guided learning hours 40

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Maintaining non-structural carpentry work in the workplace

Unit Number: A/617/1200

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

1 Interpret the given

information relating to the

work and resources when

maintaining non-structural

carpentry work.

1.1 Interpret and extract relevant information from

drawings, specifications, schedules, method statements,

risk assessments and manufacturers’ information.

1.2 Comply with information and/or instructions derived

from risk assessments and method statement.

1.3 State the organisational procedures developed to report

and rectify inappropriate information and unsuitable

resources and how they are implemented.

1.4 Describe different types of information, their source and how

they are interpreted in relation to:

– drawings, specifications, schedules, method statements,

risk assessments, manufacturers’ information and

regulations governing buildings.

2 Know how to comply with

relevant legislation and

official guidance when

maintaining non-structural

carpentry work.

2.1 Describe their responsibilities under current legislation and

official guidance whilst working:

– in the workplace, below ground level, in confined spaces,

at height, with tools and equipment, with materials and

substances, with movement/ storage of materials and by

manual handling and mechanical lifting.

2.2 Describe the organisational security procedures for

tools, equipment and personal belongings in relation to

site, workplace, company and operative.

2.3 Explain what the accident reporting procedures are and

who is responsible for making reports.

2.4 State the types of fire extinguishers available when

maintaining non-structural carpentry work and describe

how and when they are used.

3 Maintain safe working

practices when maintaining

non-structural carpentry

work.

3.1 Use health and safety control equipment and access

equipment/working platforms safely to carry out the

activity in accordance with legislation and organisational

requirements when maintaining non-structural

carpentry work.

3.2 Explain why and when health and safety control equipment,

identified by the principles of protection, should be used,

relating to maintaining non-structural carpentry work, and the

types, purpose and limitations of each type, the work

situation and general work environment, in relation to:

– collective protective measures

– personal protective equipment (PPE)

– respiratory protective equipment (RPE)

– local exhaust ventilation (LEV).

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Maintaining non-structural carpentry work in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

3 continued 3.3 Describe how the relevant health and safety control

equipment should be used in accordance with the given

instructions.

3.4 State how emergencies should be responded to in accordance

with organisational authorisation and personal skills when

involved with fires, spillages, injuries and other task-related

hazards.

4 Select the required quantity

and quality of resources for

the methods of work to

maintain non-structural

carpentry work.

4.1 Select resources associated with own work in relation to

materials, components, fixings, tools and equipment.

4.2 Describe the characteristics, quality, uses, sustainability,

limitations and defects associated with the resources in

relation to:

– timber, manufactured sheet material, prefabricated

components, ironmongery, metals, sash cord, adhesives,

sealants, guttering, downpipe, fixings and associated

ancillary items

– hand and/or powered tools and equipment.

4.3 Describe how the resources should be used correctly and how

problems associated with the resources are reported.

4.4 Explain why the organisational procedures have been

developed and how they are used for the selection of

required resources.

4.5 Describe any potential hazards associated with the resources

and method of work.

4.6 Describe how to calculate quantity, length, area and wastage

associated with the method/procedure to maintain nonstructural carpentry work.

5 Minimise the risk of damage

to the work and

surrounding area when

maintaining non-structural

carpentry work.

5.1 Protect the work and its surrounding area from damage in

accordance with safe working practices and organisational

procedures.

5.2 Minimise damage and maintain a clean work space.

5.3 Dispose of waste in accordance with legislation.

5.4 Describe how to protect work from damage and the purpose

of protection in relation to general workplace activities, other

occupations and adverse weather conditions.

5.5 Explain why the disposal of waste should be carried out safely

in accordance with environmental responsibilities,

organisational procedures, manufacturers’ information,

statutory regulations and official guidance.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Maintaining non-structural carpentry work in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

6 Complete the work within

the allocated time when

maintaining non-structural

carpentry work.

6.1 Demonstrate completion of the work within the

allocated time.

6.2 State the purpose of the work programme and explain why

deadlines should be kept in relation to:

– types of progress charts, timetables and estimated times.

– organisational procedures for reporting circumstances

which will affect the work programme.

7 Comply with the given

contract information to

maintaining non-structural

carpentry work to the

required specification.

7.1 Demonstrate the following work skills when maintaining nonstructural carpentry work:

– measuring, marking out, splicing, fitting, finishing,

positioning and securing.

7.2 Repair and/or replace four of the following to given working

instructions:

– frames

– mouldings

– doors

– windows (including replacement glazing)

– door and/or window ironmongery

– verge and/or eaves

– guttering and downpipes

– sash cords.

7.3 Prime the repair to the work to given working

instructions.

7.4 Safely use and handle materials.

7.5 Safely use hand tools, portable power tools and

ancillary equipment.

7.6 Safely store the materials, tools and equipment used

when maintaining non-structural carpentry work.

7.7 Describe how to apply safe work practices, follow procedures,

report problems and establish the authority needed to rectify

them, to:

– splice and replace frames and mouldings

– repair and replace doors and windows

– repair and replace ironmongery

– repair or replace guttering, downpipes

– replace sash cords

– replace architraves, skirting, dado rails and picture rails

– form joints associated with repairs

– use hand tools, power tools and equipment

– work at height

– use access equipment.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Maintaining non-structural carpentry work in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

7 continued 7.8 Describe the needs of other occupations and how to

effectively communicate within a team when

maintaining non-structural carpentry work.

7.9 Describe the methods of sharpening the hand tools

used when maintaining non-structural carpentry work.

7.10 Describe how to maintain the tools and equipment

used when maintaining non-structural carpentry work.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Maintaining non-structural carpentry work in the workplace

Additional information about this unit

Assessment Guidance This unit must be assessed in a work environment, in

accordance with the ConstructionSkills‘ Consolidated

Assessment Strategy for Construction and the Built

Environment.

Assessors for this unit must have verifiable, current industry

experience and a sufficient depth of relevant occupational

expertise and knowledge, and must use a combination of

assessment methods as defined in the Consolidated

Assessment Strategy.

Workplace evidence of skills cannot be simulated.

Sector Subject Areas 05.2 Building and Construction

Availability for use Shared unit

Unit guided learning hours 47

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Maintaining non-structural or structural components in the workplace

Unit Number: K/615/2819

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

1 Interpret the given

information relating to the

work and resources when

maintaining non-structural

or structural components.

1.1 Interpret and extract relevant information from

drawings, specifications, schedules, method statements,

risk assessments and manufacturers’ information.

1.2 Comply with information and/or instructions derived

from risk assessments and method statement.

1.3 Describe the organisational procedures developed to

report and rectify inappropriate information and

unsuitable resources and how they are implemented.

1.4 Describe different types of information, their source and

how they are interpreted in relation to:

– drawings, specifications, schedules, method

statements, risk assessments, manufacturers’

information and regulations governing buildings.

2 Know how to comply with

relevant legislation and

official guidance when

maintaining non-structural

or structural components.

2.1 Describe their responsibilities under current legislation

and official guidance whilst working:

– in the workplace, at height, in confined spaces, with

tools and equipment, with materials and

substances, with movement/ storage of materials

and by manual handling and mechanical lifting.

2.2 Describe the organisational security procedures for

tools, equipment and personal belongings in relation to

site, workplace, company and operative.

2.3 Explain what the accident reporting procedures are and

who is responsible for making reports.

2.4 Describe the types of fire extinguishers available when

maintaining non-structural or structural components

and describe how and when they are used.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Maintaining non-structural or structural components in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

3 Maintain safe working

practices when maintaining

non-structural or structural

components.

3.1 Use health and safety control equipment safely and

comply with the methods of work to carry out the

activity in accordance with current legislation and

organisational requirements when maintaining nonstructural or structural components.

3.2 Demonstrate compliance with given information and

relevant legislation when maintaining non-structural or

structural components in relation to

– safe use of access equipment/working platforms

– safe handling of materials

– safe use and storage of materials, tools and

equipment

3.3 Explain why and when health and safety control

equipment, identified by the principles of protection,

should be used, relating to maintaining non-structural or

structural components, and the types, purpose and

limitations of each type, the work situation and general

work environment, in relation to:

– collective protective measures

– personal protective equipment (PPE)

– respiratory protective equipment (RPE)

– local exhaust ventilation (LEV).

3.4 Describe how the relevant health and safety control

equipment should be used in accordance with the given

instructions.

3.5 Describe how emergencies should be responded to in

accordance with organisational authorisation and

personal skills when involved with fires, spillages,

injuries and other task-related activities.

4 Select the required quantity

and quality of resources for

the methods of work to

maintain non-structural or

structural components.

4.1 Select resources associated with own work in relation to

materials, components, fixings, tools and equipment.

4.2 Describe the characteristics, quality, uses, sustainability,

limitations and defects associated with the resources in

relation to:

– timber, manufactured sheet material, metals,

mouldings, sash cord, paint, bricks, tiles, cement,

sand, plaster, preservatives, adhesives, sealants,

fixings, guttering, ironmongery, downpipes and

associated ancillary items

– hand and/or powered tools and equipment.

4.3 Describe how the resources should be used correctly

and how problems associated with the resources are

reported.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Maintaining non-structural or structural components in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

4 Continued 4.4 Explain why the organisational procedures have been

developed and how they are used for the selection of

required resources.

4.5 Describe any potential hazards associated with the

resources and method of work.

4.6 Describe how to calculate quantity, length, area and

wastage associated with the method/procedure to

maintain non-structural or structural components.

5 Minimise the risk of damage

to the work and

surrounding area when

maintaining non-structural

or structural components.

5.1 Protect the work and its surrounding area from damage

in accordance with safe working practices and

organisational procedures.

5.2 Minimise damage and maintain a clean work space.

5.3 Dispose of waste in accordance with current legislation.

5.4 Describe how to protect work from damage and the

purpose of protection in relation to general workplace

activities, other occupations and adverse weather

conditions.

5.5 Explain why the disposal of waste should be carried out

safely in accordance with environmental

responsibilities, organisational procedures,

manufacturers’ information, statutory regulations and

official guidance.

6 Complete the work within

the allocated time when

maintaining non-structural

or structural components.

6.1 Demonstrate completion of the work within the

allocated time.

6.2 Describe the purpose of the work programme and

explain why deadlines should be kept in relation to:

– types of progress charts, timetables and estimated

times

– organisational procedures for reporting

circumstances which will affect the work

programme.

7 Comply with the given

contract information to

maintain non-structural or

structural components to

the required specification.

7.1 Demonstrate the following work skills when maintaining

non-structural or structural components:

– measuring, marking out, fitting, splicing, finishing,

positioning and securing.

7.2 Use and maintain hand tools, portable power tools and

ancillary equipment.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Maintaining non-structural or structural components in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

7 Continued 7.3 Repair five of the following components to given

working instructions:

– frames (to include priming the repair)

– mouldings (to include priming the repair)

– floor joist covering (or flat roof)

– door and/or window ironmongery

– guttering and downpipes

– sash cords

– replacement glazing

– structural joists (including support)

– structural rafters (including support)

– fascias, soffits and barge boards

7.4 Describe how to apply safe work practices, follow

procedures, report problems and establish the

authority needed to rectify them, to:

– replace and splice door and window frames,

mouldings and structural timbers, replace sash

cords, re-glaze, re-lay brick/blockwork, make good

paintwork, plasterwork, brickwork, wall tiling

– identify load bearing points

– prop and support existing structures

– replace frames and mouldings

– repair or replace door and window ironmongery

– repair and/or replace guttering and downpipes

– repair and/or replace fascias, soffits and barge

boards

– form joints associated with repairs

– use hand tools, portable power tools and

equipment

– work at height

– use access equipment.

7.5 Describe the needs of other occupations and how to

effectively communicate within a team when

maintaining non-structural or structural components.

7.6 Describe the methods of sharpening the hand tools

used when maintaining non-structural or structural

components.

7.7 Describe how to maintain the tools and equipment used

when maintaining non-structural or structural

components.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Maintaining non-structural or structural components in the workplace

Additional information about this unit

Assessment Guidance This unit must be assessed in a work environment, in

accordance with the ConstructionSkills‘ Consolidated

Assessment Strategy for Construction and the Built

Environment.

Assessors for this unit must have verifiable, current industry

experience and a sufficient depth of relevant occupational

expertise and knowledge, and must use a combination of

assessment methods as defined in the Consolidated

Assessment Strategy.

Workplace evidence of skills cannot be simulated.

Sector Subject Areas 05.2 Building and Construction

Availability for use Shared unit

Unit guided learning hours 97

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Repairing, replacing and renewing gates, posts and fencing in the workplace

Unit Number: F/617/1201

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

1 Interpret the given

information relating to the

work and resources when

repairing, replacing and

renewing gates, posts and

fencing.

1.1 Interpret and extract relevant information from

drawings, specifications, schedules, method statements,

risk assessments and manufacturers’ information.

1.2 Comply with information and/or instructions derived

from risk assessments and method statements.

1.3 Describe the organisational procedures developed to

report and rectify inappropriate information and

unsuitable resources and how they are implemented.

1.4 Describe different types of information, their source and

how they are interpreted in relation to:

– drawings, specifications, schedules, method

statements, risk assessments and manufacturers’

information.

2 Know how to comply with

relevant legislation and

official guidance when

repairing, replacing and

renewing gates, posts and

fencing.

2.1 Describe their responsibilities regarding potential

accidents and health hazards, whilst working:

– in the workplace, below ground level, at height, in

confined spaces, with tools and equipment, with

materials and substances, with movement/storage

of materials and by manual handling and mechanical

lifting.

2.2 Describe the organisational security procedures for

tools, equipment and personal belongings in relation to

site, workplace, company and operative.

2.3 Explain what the accident reporting procedures are and

who is responsible for making reports.

3 Maintain safe and healthy

working practices when

repairing, replacing and

renewing gates, posts and

fencing.

3.1 Use health and safety control equipment and access

equipment (if applicable) safely to carry out the activity

in accordance with current legislation and organisational

requirements when repairing, replacing and renewing,

gates, posts and fencing.

3.2 Comply with information relating to specific risks to

health when repairing, replacing and renewing, gates,

posts and fencing.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Repairing, replacing and renewing gates, posts and fencing in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

3 continued 3.3 Explain why and when health and safety control

equipment, identified by the principles of protection,

should be used, relating to repairing, replacing and

renewing, gates, posts and fencing, and the types,

purpose and limitations of each type, the work situation

and general work environment, in relation to:

– collective protective measures

– personal protective equipment (PPE)

– respiratory protective equipment (RPE)

– local exhaust ventilation (LEV).

3.4 Describe how the relevant health and safety control

equipment should be used in accordance with the given

instructions.

3.5 Describe how emergencies should be responded to in

accordance with organisational authorisation and

personal skills when involved with fires, spillages,

injuries and other task-related hazards.

4 Select the required quantity

and quality of resources for

the methods of work to

repair, replace and renew

gates, posts and fencing.

4.1 Select resources associated with own work in relation to

materials, components, fixings, tools and equipment.

4.2 Describe the characteristics, quality, uses, sustainability,

limitations and defects associated with the resources in

relation to:

– gates

– posts

– fencing

– furnishings and fixings

– protective finishes

– hand and/or portable powered tools and equipment.

4.3 Describe how the resources should be used correctly

and how problems associated with the resources are

reported.

4.4 Explain why the organisational procedures have been

developed and how they are used for the selection of

required resources.

4.5 Describe any potential hazards associated with the

resources and methods of work.

4.6 Describe how to calculate quantity, length, area and

wastage associated with the method/procedure to

repair, replace and renew fencing, gates and posts.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Repairing, replacing and renewing gates, posts and fencing in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

5 Minimise the risk of damage

to the work and

surrounding area when

repairing, replacing and

renewing, gates, posts and

fencing.

5.1 Protect the work and its surrounding area from damage

in accordance with safe working practices and

organisational procedures.

5.2 Minimise damage and maintain a clean work space.

5.3 Dispose of waste in accordance with current legislation.

5.4 Describe how to protect work from damage and the

purpose of protection in relation to general workplace

activities, other occupations and adverse weather

conditions.

5.5 Explain why the disposal of waste should be carried out

safely in accordance with environmental

responsibilities, organisational procedures,

manufacturers’ information, statutory regulations and

official guidance.

6 Complete the work within

the allocated time when

repairing, replacing and

renewing, gates, posts and

fencing.

6.1 Demonstrate completion of the work within the

allocated time.

6.2 Describe the purpose of the work programme and explain

why deadlines should be kept in relation to:

– types of progress charts, timetables and estimated times

– organisational procedures for reporting circumstances

which will affect the work programme.

7 Comply with the given

contract information to

repair, replace and renew

gates, posts and fencing to

the required specification.

7.1 Demonstrate the following work skills when repairing,

replacing and renewing, gates, posts and fencing:

– measuring, marking out, cutting, levelling, plumbing, fitting,

finishing, positioning and securing.

7.2 Prepare for and repair, replace and renew fencing

components or make bespoke items to given working

instructions relating to the following:

– gates

– posts

– fencing

– furnishings and fixings

– protective finishes

7.3 Reinstate ground to given working instructions.

7.4 Safely use materials, hand tools, portable power tools

and ancillary equipment.

7.5 Safely store the materials, tools and equipment used

when repairing, replacing and renewing, gates, posts

and fencing.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Repairing, replacing and renewing gates, posts and fencing in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

7 continued 7.6 Describe how to apply safe and healthy work practices,

follow procedures, report problems and establish the

authority needed to rectify them, to:

– match components and fittings

– checks required prior to excavation

– excavate posts holes

– level, gradient and plumb

– repair, replace and renew fencing components, posts,

gates and panels, of different materials: timber, metal

plastic and composite materials

– repair, replace and renew furnishings and fixings

– make bespoke items and features

– ensure components are plumb and level

– reinstate ground to match existing: turf, tarmac,

paving, hard landscaping materials

– apply protective finishings

– complete preventative maintenance

– recognise and determine when specific skills and

knowledge are required and report accordingly

– complete and maintain records

– work on buildings of historical significance

– use hand tools, portable power tools and equipment

– work at height

– use access equipment.

7.7 Describe the needs of other occupations and how to

effectively communicate within a team when repairing,

replacing and renewing, gates, posts and fencing.

7.8 Describe how to maintain the tools and equipment used

when repairing, replacing and renewing, gates, posts

and fencing.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Repairing, replacing and renewing gates, posts and fencing in the workplace

Additional information about this unit

Assessment Guidance This unit must be assessed in a work environment, in

accordance with the ConstructionSkills‘ Consolidated

Assessment Strategy for Construction and the Built

Environment.

Assessors for this unit must have verifiable, current industry

experience and a sufficient depth of relevant occupational

expertise and knowledge, and must use a combination of

assessment methods as defined in the Consolidated

Assessment Strategy.

Workplace evidence of skills cannot be simulated.

ProQual Level 2 NVQ Diploma in Building Maintenance Multitrade Repair and Refurbishment Operations (Construction)

The following endorsement required (i.e. own area of work):

Building maintenance

Sector Subject Areas 5.2 Building and Construction

Availability for use Shared unit

Unit guided learning hours 53

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Applying paint systems by brush and roller in the workplace

Unit Number: T/615/2211

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

1 Interpret the given

information relating to the

work and resources when

applying paint systems by

brush and/or roller.

1.1 Interpret and extract relevant information from

specifications, current regulations, risk assessments,

method statements and manufacturers’ information.

1.2 Comply with information and/or instructions derived

from risk assessments and method statements.

1.3 Describe the organisational procedures developed to

report and rectify inappropriate information and

unsuitable resources and how they are implemented.

1.4 Describe different types of information, their source and

how they are interpreted in relation to:

– specifications, current legislation, risk assessments,

method statements and manufacturers’ information.

2 Know how to comply with

relevant legislation and

official guidance when

applying paint systems by

brush and/or roller.

2.1 Describe their responsibilities regarding potential accidents

and health hazards, whilst working:

– in the workplace, in confined spaces, at height, with tools

and equipment, with materials and substances, with

movement/storage of materials and by manual handling.

2.2 Describe the organisational security procedures for

tools, equipment and personal belongings in relation to

site, workplace, company and operative.

2.3 Explain what the accident reporting procedures are and

who is responsible for making reports.

3 Maintain safe and healthy

working practices when

applying paint systems by

brush and/or roller.

3.1 Use health and safety control equipment and access

equipment safely to carry out the activity in accordance

with current legislation and organisational requirements

when applying paint systems by brush and/or roller.

3.2 Comply with information relating to specific risks to

health when applying paint systems by brush and/or

roller.

3.3 Explain why and when health and safety control equipment,

identified by the principles of protection, should be used,

relating to applying paint systems by brush and/or roller, and

the types, purpose and limitations of each type, the work

situation and general work environment, in relation to:

– collective protective measures

– personal protective equipment (PPE)

– respiratory protective equipment (RPE)

– local exhaust ventilation (LEV).

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Applying paint systems by brush and roller in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

3 continued 3.4 Describe how the relevant health and safety control

equipment should be used in accordance with the given

instructions.

3.5 Describe how emergencies should be responded to in

accordance with organisational authorisation and

personal skills when involved with fires, spillages,

injuries and other task-related hazards.

4 Select the required quantity

and quality of resources for

the methods of work to

apply paint systems by

brush and/or roller.

4.1 Select resources associated with own work in relation to

materials, tools and equipment.

4.2 Describe the characteristics, quality, uses, sustainability,

limitations and defects associated with the resources in

relation to:

– water-borne and solvent-borne coatings

– primers, intermediate coatings (undercoats) and finishes

(single pack coatings)

– single-product systems (e.g. emulsions, varnishes)

– solvents/thinners

– knotting, proprietary sealers

– brushes, rollers and other associated equipment

– protective sheeting and masking materials

– access equipment

– hand tools and associated equipment.

4.3 Describe how the resources should be used correctly and how

problems associated with the resources are reported.

4.4 Explain why the organisational procedures have been

developed and how they are used for the selection of

required resources.

4.5 Describe any potential hazards associated with the resources

and methods of work.

4.6 Describe how to calculate quantity of materials required

associated with the method/procedure to paint by brush and

roller.

5 Minimise the risk of

damage to the work and

surrounding area when

applying paint systems by

brush and/or roller.

5.1 Protect the work and its surrounding area from damage in

accordance with safe working practices and organisational

procedures.

5.2 Minimise damage and maintain a clean work space.

5.3 Dispose of waste in accordance with current legislation.

5.4 Describe how to protect work from damage and the purpose

of protection in relation to general workplace activities, other

occupations and adverse weather conditions.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Applying paint systems by brush and roller in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

5 continued 5.5 Explain why the disposal of waste should be carried out

safely in accordance with environmental responsibilities,

organisational procedures, manufacturers’ information,

statutory regulations and official guidance.

6 Complete the work within

the allocated time when

applying paint systems by

brush and/or roller.

6.1 Demonstrate completion of the work within the

allocated time.

6.2 Describe the purpose of the work programme and explain why

deadlines should be kept in relation to:

– types of progress charts, timetables and estimated times

– organisational procedures for reporting circumstances

which will affect the work programme.

7 Comply with the given

contract information to

apply paint systems by

brush and/or roller to the

required specification.

7.1 Demonstrate the following work skills when applying paint

systems by brush and/or roller:

– mixing, pouring, diluting, loading, laying-on, laying-off and

cutting-in.

7.2 Apply water-borne and/or solvent-borne coatings to internal

and/or external surfaces for industrial and/or non-industrial

situations, to given working instructions, for:

– linear/trim/narrow-runs and broad areas by brush and/or

roller.

7.3 Safely use materials, tools and associated equipment.

7.4 Safely store the materials, tools and equipment used

when applying paint systems by brush and/or roller.

7.5 Describe how to apply safe and healthy work practices, follow

procedures, report problems and establish the authority

needed to rectify them, to:

– establish access requirements

– check suitability of previously prepared surfaces

– prepare and apply water-borne and solvent-borne

coatings by brush and roller

– prepare coatings with activators

– coat broad areas, linear/trim/narrow runs

– test wet and dry film thickness

– identify how atmospheric conditions affect coatings and

their application process

– identify the working life of prepared materials

– use access equipment

– use brushes, rollers and associated tools and equipment.

7.6 Describe the needs of other occupations and how to

effectively communicate within a team when applying

paint systems by brush and roller.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Applying paint systems by brush and roller in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

7 continued 7.7 Describe how to maintain brushes, rollers and the

associated tools and equipment used when applying

paint systems by brush and/or roller.

Title: Applying paint systems by brush and roller in the workplace

Additional information about this unit

Assessment Guidance This unit must be assessed in a work environment, in accordance with

the ConstructionSkills‘ Consolidated Assessment Strategy for

Construction and the Built Environment.

Assessors for this unit must have verifiable, current industry

experience and a sufficient depth of relevant occupational expertise

and knowledge, and must use a combination of assessment methods

as defined in the Consolidated Assessment Strategy.

Workplace evidence of skills cannot be simulated.

ProQual Level 2 NVQ Diploma in Building Maintenance Multi-trade

Repair and Refurbishment Operations (Construction)

The following endorsement required (i.e. own area of work):

Building maintenance

Plus at least one of the following:

Decorative finishing

Industrial painting

Sector Subject Area 05.2 Building and Construction

Availability for use Shared unit

Unit guided learning

hours

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Hanging standard paper wallcoverings in the workplace

Unit Number: Y/615/2217

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

1 Interpret the given

information relating to the

work and resources when

hanging standard paper

wallcoverings.

1.1 Interpret and extract relevant information from

specifications, current regulations, risk assessments,

method statements and manufacturers’ information.

1.2 Comply with information and/or instructions derived

from risk assessments and method statements.

1.3 Describe the organisational procedures developed to

report and rectify inappropriate information and

unsuitable resources and how they are implemented.

1.4 Describe different types of information, their source and

how they are interpreted in relation to:

– specifications, current legislation, risk assessments,

method statements and manufacturers’

information.

2 Know how to comply with

relevant legislation and

official guidance when

hanging standard paper

wallcoverings.

2.1 Describe their responsibilities regarding potential accidents

and health hazards, whilst working:

– in the workplace, at height, with tools and equipment,

with materials and substances, with movement/storage

of materials and by manual handling.

2.2 Describe the organisational security procedures for

tools, equipment and personal belongings in relation to

site, workplace, company and operative.

2.3 Explain what the accident reporting procedures are and

who is responsible for making reports.

3 Maintain safe and healthy

working practices when

hanging standard paper

wallcoverings.

3.1 Use health and safety control equipment and access

equipment safely to carry out the activity in accordance

with current legislation and organisational requirements

when hanging standard paper wallcoverings.

3.2 Comply with information relating to specific risks to

health when hanging standard paper wallcoverings.

3.3 Explain why and when health and safety control equipment,

identified by the principles of protection, should be used,

relating to hanging standard paper wallcoverings, and the

types, purpose and limitations of each type, the work

situation and general work environment, in relation to:

– collective protective measures

– personal protective equipment (PPE)

– respiratory protective equipment (RPE)

– local exhaust ventilation (LEV).

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Hanging standard paper wallcoverings in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

3 continued 3.4 Describe how the relevant health and safety control

equipment should be used in accordance with the given

instructions.

3.5 Describe how emergencies should be responded to in

accordance with organisational authorisation and personal

skills when involved with fires, spillages, injuries and other

task-related hazards.

4 Select the required quantity

and quality of resources for

the methods of work to

hang standard paper

wallcoverings

4.1 Select resources associated with own work in relation to

materials, tools and equipment.

4.2 Describe the characteristics, quality, uses, sustainability,

limitations and defects associated with the resources in

relation to:

– surface preparation materials

– pastes and adhesives

– wallpapers

– protective sheeting

– rubbish containers/bags

– access equipment

– hand tools and associated equipment.

4.3 Describe how the resources should be used correctly

and how problems associated with the resources are

reported.

4.4 Explain why the organisational procedures have been

developed and how they are used for the selection of

required resources.

4.5 Describe any potential hazards associated with the

resources and methods of work.

4.6 Describe how to calculate quantity of materials required

associated with the method/procedure to hang

standard paper wallcoverings.

5 Minimise the risk of damage

to the work and

surrounding area when

hanging standard paper

wallcoverings.

5.1 Protect the work and its surrounding area from damage in

accordance with safe working practices and organisational

procedures.

5.2 Minimise damage and maintain a clean work space.

5.3 Describe how to keep the paper and adjacent surfaces clean.

5.4 Dispose of waste in accordance with current legislation.

5.5 Describe how to protect work from damage and the purpose

of protection in relation to general workplace activities, other

occupations and adverse weather conditions.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Hanging standard paper wallcoverings in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

5 continued 5.6 Explain why the disposal of waste should be carried out safely

in accordance with environmental responsibilities,

organisational procedures, manufacturers’ information,

statutory regulations and official guidance.

6 Complete the work within

the allocated time when

hanging standard paper

wallcoverings.

6.1 Demonstrate completion of the work within the allocated

time.

6.2 Describe the purpose of the work programme and explain

why deadlines should be kept in relation to:

– types of progress charts, timetables and estimated times

– organisational procedures for reporting circumstances

which will affect the work programme.

7 Comply with the given

contract information to

hang standard paper

wallcoverings to the

required specification.

7.1 Demonstrate the following work skills when hanging standard

paper wallcoverings:

– shading, measuring, matching and cutting, mixing and

applying, folding, positioning, fixing, trimming, and

cleaning-off.

7.2 Establish start and finish point and hang standard papers of

substantial length to the given working instructions to the

following areas:

– ceilings with any type of paper

– walls with both internal and external angles using

foundation paper (cross), textured/relief and patterned

finishing papers.

7.3 Safely use materials, hand tools and associated equipment.

7.4 Safely store the materials, tools and equipment used when

hanging standard paper wallcoverings.

7.5 Describe how to apply safe and healthy work practices, follow

procedures, report problems and establish the authority

needed to rectify them, to:

– establish access requirements

– check suitability of surface to receive wallpaper

– prepare and apply pastes and adhesives

– prepare and hang paper to ceilings

– prepare and hang foundation paper, textured/relief and

patterned finishing papers

– work to reveals and internal and external angles

– work around electrical fittings and pipework

– keep paper and adjacent surfaces clean

– use access equipment

– use tools and associated equipment.

7.6 Describe the needs of other occupations and how to

effectively communicate within a team when hanging

standard paper wallcoverings.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Hanging standard paper wallcoverings in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

7 continued 7.7 Describe how to maintain the tools and equipment used

when hanging standard paper wallcoverings.

Title: Hanging standard paper wallcoverings in the workplace

Additional information about this unit

Assessment Guidance This unit must be assessed in a work environment, in

accordance with the ConstructionSkills‘ Consolidated

Assessment Strategy for Construction and the Built

Environment.

Assessors for this unit must have verifiable, current industry

experience and a sufficient depth of relevant occupational

expertise and knowledge, and must use a combination of

assessment methods as defined in the Consolidated

Assessment Strategy.

Workplace evidence of skills cannot be simulated.

Sector Subject Areas 5.2 Building and Construction

Availability for use Shared unit

Unit guided learning hours 87

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Preparing background surfaces for plastering, tiling, panelling or

painting/decorating in the workplace

Unit Number: J/617/1202

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

1 Interpret the given

information relating to the

work and resources when

preparing background

surfaces for plastering, tiling,

panelling or

painting/decorating in the

Workplace.

1.1 Interpret and extract relevant information from

drawings, specifications, schedules, method

statements, risk assessments and manufacturers’

information.

1.2 Comply with information and/or instructions derived

from risk assessments and method statements.

1.3 Describe the organisational procedures developed to

report and rectify inappropriate information and

unsuitable resources and how they are implemented.

1.4 Describe different types of information, their source

and how they are interpreted in relation to:

– drawings, specifications, schedules, method

statements, risk assessments, manufacturers’

information and current regulations governing

buildings.

2 Know how to comply with

relevant legislation and

official guidance when

preparing background

surfaces for plastering, tiling,

panelling or

painting/decorating.

2.1 Describe their responsibilities regarding potential

accidents and health hazards, whilst working:

– in the workplace, below ground level, at height, in

confined spaces, with tools and equipment, with

materials and substances, with movement/storage

of materials and by manual handling and

mechanical lifting.

2.2 Describe the organisational security procedures for

tools, equipment and personal belongings in relation to

site, workplace, company and operative.

2.3 Explain what the accident reporting procedures are and

who is responsible for making reports.

3 Maintain safe and healthy

working practices when

preparing background

surfaces for plastering, tiling,

panelling or

painting/decorating.

3.1 Use health and safety control equipment and access

equipment (if applicable) safely to carry out the activity

in accordance with current legislation and

organisational requirements when preparing

background surfaces for plastering, tiling, panelling or

painting/decorating.

3.2 Comply with information relating to specific risks to

health when preparing background surfaces for

plastering, tiling, panelling or painting/decorating.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Preparing background surfaces for plastering, tiling, panelling or

painting/decorating in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

3 continued 3.3 Explain why and when health and safety control equipment,

identified by the principles of protection, should be used,

relating to preparing background surfaces for plastering,

tiling, panelling or painting/decorating, and the types,

purpose and limitations of each type, the work situation and

general work environment, in relation to:

– collective protective measures

– personal protective equipment (PPE)

– respiratory protective equipment (RPE)

– local exhaust ventilation (LEV).

3.4 Describe how the relevant health and safety control

equipment should be used in accordance with the given

instructions.

3.5 Describe how emergencies should be responded to in

accordance with organisational authorisation and

personal skills when involved with fires, spillages,

injuries and other task-related hazards.

4 Select the required quantity

and quality of resources for

the methods of work to

prepare background surfaces

for plastering, tiling,

panelling or

painting/decorating.

4.1 Select resources associated with own work in relation

to materials, components, fixings, tools and equipment.

4.2 Describe the characteristics, quality, uses, sustainability,

limitations and defects associated with the resources in

relation to:

– solvents and cleaning agents

– stripping materials and equipment

– fillers and bonding agents

– primers, surface treatment materials and waterproofing

agents

– sand, cement, lime and plaster renders

– mesh, trims and fixings

– hand and/or portable powered tools and equipment.

4.3 Describe how the resources should be used correctly and

how problems associated with the resources are reported.

4.4 Explain why the organisational procedures have been

developed and how they are used for the selection of

required resources.

4.5 Describe any potential hazards associated with the resources

and methods of work.

4.6 Describe how to calculate quantity, length, area and wastage

associated with the method/procedure to preparing

background surfaces for plastering, tiling, panelling or

painting/decorating.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Preparing background surfaces for plastering, tiling, panelling or

painting/decorating in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

5 Minimise the risk of damage

to the work and surrounding

area when preparing

background surfaces for

plastering, tiling, panelling or

painting/decorating.

5.1 Protect the work and its surrounding area from damage

in accordance with safe working practices and

organisational procedures.

5.2 Minimise damage and maintain a clean work space.

5.3 Dispose of waste in accordance with current legislation.

5.4 Describe how to protect work from damage and the

purpose of protection in relation to general workplace

activities, other occupations and adverse weather

conditions.

5.5 Explain why the disposal of waste should be carried out

safely in accordance with environmental

responsibilities, organisational procedures,

manufacturers’ information, statutory regulations and

official guidance.

6 Complete the work within

the allocated time when

preparing background

surfaces for plastering, tiling,

panelling or

painting/decorating.

6.1 Demonstrate completion of the work within the

allocated time.

6.2 Describe the purpose of the work programme and explain

why deadlines should be kept in relation to:

– types of progress charts, timetables and estimated times

– organisational procedures for reporting circumstances

which will affect the work programme.

7 Comply with the given

contract information to

prepare background surfaces

for plastering, tiling,

panelling or

painting/decorating to the

required specification.

7.1 Demonstrate the following work skills when preparing

background surfaces for plastering, tiling, panelling or

painting/decorating:

– measuring, marking out, washing, stripping/scraping,

abrading/keying, hacking, cutting out, removing, mixing,

filling, levelling/flattening, brushing down and priming.

7.2 Prepare new or existing background surfaces for plastering

and/or tiling and/or panelling and/or painting/decorating to

given working instructions for five of the following:

– previously plastered, tiled, panelled or painted/decorated

surfaces

– brick

– block

– concrete

– render or plaster

– manufactured board

– wood

– metal

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Preparing background surfaces for plastering, tiling, panelling or

painting/decorating in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

7 continued 7.3 Safely use materials, hand tools, portable power tools

and ancillary equipment.

7.4 Safely store the materials, tools and equipment used

when preparing background surfaces for plastering,

tiling, panelling or painting/decorating.

7.5 Describe how to apply safe and healthy work practices,

follow procedures, report problems and establish the

authority needed to rectify them, to:

– prepare previously plastered, tiled, panelled or

painted/decorated surfaces

– remove surface contamination

– prepare brick, block, concrete and boarding for

plastering

– prepare brick, block, concrete, wood, metal, render

and plaster for tiling

– prepare brick, block, concrete, wood, metal, render or

and plaster for painting/decorating

– prepare brick, block, concrete, wood, metal, render

and plaster for panelling

– prepare manufactured board

– mix and apply plaster, sand, cement and lime renders

– apply primers

– fill, level and abrade surfaces

– apply preparatory treatments

– use waterproof membranes

– fix proprietary mesh and trims

– apply movement joints

– recognise and determine when specific skills and

knowledge are required and report accordingly

– complete and maintain records

– work on buildings of historical significance

– use hand tools, portable power tools and equipment

– work at height

– use access equipment.

7.6 Describe the needs of other occupations and how to

effectively communicate within a team when preparing

background surfaces for plastering, tiling, panelling or

painting/decorating.

7.7 Describe how to maintain the tools and equipment used

when preparing background surfaces for plastering,

tiling, panelling or painting/decorating.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Preparing background surfaces for plastering, tiling, panelling or

painting/decorating in the workplace

Additional information about this unit

Assessment

Guidance

This unit must be assessed in a work environment, in accordance with the

ConstructionSkills‘ Consolidated Assessment Strategy for Construction and

the Built Environment.

Assessors for this unit must have verifiable, current industry experience and

a sufficient depth of relevant occupational expertise and knowledge, and

must use a combination of assessment methods as defined in the

Consolidated Assessment Strategy.

Workplace evidence of skills cannot be simulated.

ProQual Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair

and Refurbishment Operations (Construction)

The following endorsement required (i.e. own area of work):

Building maintenance

Plus one of the following endorsements required:

Painting and decorating

Tiling plastering

Panelling

Plus five of the following endorsements required:

Previously plastered, tiled, panelled or painted/decorated surfaces

Brick

Block

Concrete

Render or plaster

Manufactured board

Wood

Metal

Sector Subject

Areas

5.2 Building and Construction

Availability for use Shared unit

Unit guided

learning hours

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Tiling wall and floor surfaces in the workplace

Unit Number: R/617/1204

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

1 Interpret the given

information relating to the

work and resources when

tiling wall and floor

surfaces.

1.1 Interpret and extract relevant information from

drawings specifications, job details, method statements,

risk assessments, control of substances hazardous to

health (COSHH) assessments and manufacturers’

information related to the work to be carried out.

1.2 Comply with information and/or instructions derived

from risk assessments and method statements.

1.3 State the organisational procedures developed to report

and rectify inappropriate information and unsuitable

resources and how they are implemented.

1.4 Describe different types of information, their source and

how they are interpreted in relation to:

– drawings, specifications, job details, method

statements, risk assessments, COSHH assessments,

manufacturers’ information and wall and floor tiling

recommendations.

2 Know how to comply with

relevant legislation and

official guidance when tiling

wall and floor surfaces.

2.1 Describe their responsibilities under current legislation

and official guidance whilst working:

– in the workplace, in confined spaces, at height, with

tools and equipment, with materials and substances,

with movement/storage of materials and by manual

handling and mechanical lifting.

2.2 Describe the organisational security procedures for

tools, equipment and personal belongings in relation to

site, workplace, company and operative.

2.3 Explain what the accident reporting procedures are and

who is responsible for making reports.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Tiling wall and floor surfaces in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

3 Maintain safe working

practices when tiling wall

and floor surfaces.

3.1 Use health and safety control equipment safely to carry

out the activity in accordance with legislation and

organisational requirements when tiling wall and floor

surfaces.

3.2 Explain why and when health and safety control

equipment, identified by the principles of protection,

should be used, relating to tiling wall and floor surfaces,

and the types, purpose and limitations of each type, the

work situation and general work environment, in

relation to:

– collective protective measures

– personal protective equipment (PPE)

– respiratory protective equipment (RPE)

– local exhaust ventilation (LEV).

3.3 Describe how the relevant health and safety control

equipment should be used in accordance with the given

instructions.

3.4 State how emergencies should be responded to in

accordance with organisational authorisation and

personal skills when involved with fires, spillages,

injuries and other task-related hazards.

4 Select the required quantity

and quality of resources for

the methods of work to tile

wall and floor surfaces.

4.1 Select resources associated with own work in relation to

materials, components, accessories, tools and equipment.

4.2 Describe the characteristics, quality, uses, sustainability,

limitations and defects associated with the resources in

relation to:

– wall and floor tiles, grout, adhesives, accessories

– hand and/or powered tools and associated equipment.

4.3 Describe how the resources should be used correctly and how

problems associated with the resources are reported.

4.4 Explain why the organisational procedures have been

developed and how they are used for the selection of

required resources.

4.5 Describe any potential hazards associated with the resources

and method of work.

4.6 Describe how to calculate quantity, length, area and

wastage associated with the method/procedure to tile

wall and floor surfaces.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Tiling wall and floor surfaces in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

5 Minimise the risk of damage

to the work and

surrounding area when

tiling wall and floor

surfaces.

5.1 Protect the work and its surrounding area from damage

in accordance with safe working practices and

organisational procedures.

5.2 Minimise damage and maintain a clean work space.

5.3 Dispose of waste in accordance with legislation.

5.4 Describe how to protect work from damage and the

purpose of protection in relation to general workplace

activities, other occupations and adverse weather

conditions.

5.5 Explain why the disposal of waste should be carried out

safely in accordance with environmental

responsibilities, organisational procedures,

manufacturers’ information, statutory regulations and

official guidance.

6 Complete the work within

the allocated time when

tiling wall and floor

surfaces.

6.1 Demonstrate completion of the work within the

allocated time.

6.2 State the purpose of the work programme and explain

why deadlines should be kept in relation to:

– types of progress charts, timetables and estimated

times

– organisational procedures for reporting

circumstances which will affect the work

programme.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Tiling wall and floor surfaces in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

7 Comply with the given

contract information to tile

wall and floor surfaces to

the required specification.

7.1 Demonstrate the following work skills when tiling wall

and floor surfaces:

– measuring, setting out, cutting, removing, applying,

positioning, securing and finishing.

7.2 Fix tiles to vertical, horizontal and inclined surfaces to

given working instructions for:

– wall and floor surfaces

– reveals, cills and soffits (door and/or windows)

– floor drainage and outlets

– fixture of appropriate accessories.

7.3 Safely use materials, hand tools, portable power tools

and associated equipment.

7.4 Safely store the materials, tools and equipment used

when tiling wall and floor surfaces.

7.5 Describe how to apply safe work practices, follow

procedures, report problems and establish the authority

needed to rectify them, to:

– fix and finish wall and floor tiles to regular and

irregular vertical, horizontal and inclined surfaces,

including staircase and landing (new and repair

work)

– remove existing tiles and prepare background

– form reveals, cills and soffits (door and window

openings)

– form internal and external angles

– fix channels/form drainage and outlets

– use appropriate accessories

– use hand tools, power tools and associated

equipment

– work at height

– use access equipment.

7.6 Describe the needs of other occupations and how to

effectively communicate within a team when tiling wall

and floor surfaces.

7.7 Describe how to maintain the tools and equipment used

when tiling wall and floor surfaces.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Tiling wall and floor surfaces in the workplace

Additional information about this unit

Assessment Guidance This unit must be assessed in a work environment, in

accordance with the ConstructionSkills‘ Consolidated

Assessment Strategy for Construction and the Built

Environment.

Assessors for this unit must have verifiable, current industry

experience and a sufficient depth of relevant occupational

expertise and knowledge, and must use a combination of

assessment methods as defined in the Consolidated

Assessment Strategy.

Workplace evidence of skills cannot be simulated.

Sector Subject Areas 5.2 Building and Construction

Availability for use Shared unit

Unit guided learning hours 43

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Removing and renewing floor screeds in the workplace

Unit Number: Y/617/1205

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

1 Interpret the given

information relating to the

work and resources when

removing and renewing

floor screeds.

1.1 Interpret and extract relevant information from

drawings, specifications, schedules, method statements,

risk assessments and manufacturers’ information.

1.2 Comply with information and/or instructions derived

from risk assessments and method statements.

1.3 Describe the organisational procedures developed to

report and rectify inappropriate information and

unsuitable resources and how they are implemented.

1.4 Describe different types of information, their source and

how they are interpreted in relation to:

– drawings, specifications, schedules, method

statements, risk assessments and manufacturers’

information.

2 Know how to comply with

relevant legislation and

official guidance when

removing and renewing

floor screeds.

2.1 Describe their responsibilities regarding potential

accidents and health hazards, whilst working:

– in the workplace, below ground level, at height, in

confined spaces, with tools and equipment, with

materials and substances, with movement/storage

of materials and by manual handling and mechanical

lifting.

2.2 Describe the organisational security procedures for

tools, equipment and personal belongings in relation to

site, workplace, company and operative.

2.3 Explain what the accident reporting procedures are and

who is responsible for making reports.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Removing and renewing floor screeds in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

3 Maintain safe and healthy

working practices when

removing and renewing

floor screeds.

3.1 Use health and safety control equipment and access

equipment (if applicable) safely to carry out the activity

in accordance with current legislation and

organisational requirements when removing and

renewing floor screeds.

3.2 Comply with information relating to specific risks to

health when removing and renewing floor screeds.

3.3 Explain why and when health and safety control

equipment, identified by the principles of protection,

should be used, relating to removing and renewing floor

screeds, and the types, purpose and limitations of each

type, the work situation and general work environment,

in relation to:

– collective protective measures

– personal protective equipment (PPE)

– respiratory protective equipment (RPE)

– local exhaust ventilation (LEV).

3.4 Describe how the relevant health and safety control

equipment should be used in accordance with the given

instructions.

3.5 Describe how emergencies should be responded to in

accordance with organisational authorisation and

personal skills when involved with fires, spillages,

injuries and other task-related hazards.

4 Select the required quantity

and quality of resources for

the methods of work to

remove and renew floor

screeds.

4.1 Select resources associated with own work in relation to

materials, components, fixings, tools and equipment.

4.2 Describe the characteristics, quality, uses, sustainability,

limitations and defects associated with the resources in

relation to:

– floor screeds

– bonding agents

– damp–proofing materials

– insulation materials

– fittings and fixings

– hand and/or portable powered tools and equipment.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Removing and renewing floor screeds in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

4 continued 4.3 Describe how the resources should be used correctly

and how problems associated with the resources are

reported.

4.4 Explain why the organisational procedures have been

developed and how they are used for the selection of

required resources.

4.5 Describe any potential hazards associated with the

resources and methods of work.

4.6 Describe how to calculate quantity, length, area and

wastage associated with the method/procedure to

remove and renew floor screeds.

5 Minimise the risk of damage

to the work and

surrounding area when

removing and renewing

floor screeds.

5.1 Protect the work and its surrounding area from damage

in accordance with safe working practices and

organisational procedures.

5.2 Minimise damage and maintain a clean work space.

5.3 Dispose of waste in accordance with current legislation.

5.4 Describe how to protect work from damage and the

purpose of protection in relation to general workplace

activities, other occupations and adverse weather

conditions.

5.5 Explain why the disposal of waste should be carried out

safely in accordance with environmental

responsibilities, organisational procedures,

manufacturers’ information, statutory regulations and

official guidance.

6 Complete the work within

the allocated time when

removing and renewing

floor screeds.

6.1 Demonstrate completion of the work within the

allocated time.

6.2 Describe the purpose of the work programme and

explain why deadlines should be kept in relation to:

– types of progress charts, timetables and estimated

times

– organisational procedures for reporting

circumstances which will affect the work

programme.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Removing and renewing floor screeds in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

7 Comply with the given

contract information to

remove and renew floor

screeds to the required

specification.

7.1 Demonstrate the following work skills removing and

renewing floor screeds:

– measuring, marking out, cutting, keying, mixing,

applying, levelling and finishing.

7.2 Prepare floor screeds to given working instructions.

7.3 Remove and renew floor screeds to given working

instructions

7.4 Safely use materials, hand tools, portable power tools

and ancillary equipment.

7.5 Safely store the materials, tools and equipment used

when removing and renewing floor screeds.

7.6 Describe how to apply safe and healthy work practices,

follow procedures, report problems and establish the

authority needed to rectify them, to:

– cut out and remove defective screeds

– protect damp–proofing, insulation and services (gas,

electric, water)

– replace damp–proofing and insulation

– prepare background surfaces

– determine level and gradient

– select and prepare materials

– apply bonding agents

– place, rule off and trowel screeds to float finish

– match new screed to existing

– recognise and determine when specific skills and

knowledge are required and report accordingly

–complete and maintain records

– work on buildings of historical significance

– use hand tools, portable power tools and equipment

– work at height

– use access equipment.

7.7 Describe the needs of other occupations and how to

effectively communicate within a team when removing

and renewing floor screeds.

7.8 Describe how to maintain the tools and equipment used

when removing and renewing floor screeds.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Removing and renewing floor screeds in the workplace

Additional information about this unit

Assessment Guidance This unit must be assessed in a work environment, in accordance with

the ConstructionSkills‘ Consolidated Assessment Strategy for

Construction and the Built Environment.

Assessors for this unit must have verifiable, current industry experience

and a sufficient depth of relevant occupational expertise and knowledge,

and must use a combination of assessment methods as defined in the

Consolidated Assessment Strategy.

Workplace evidence of skills cannot be simulated.

ProQual Level 2 NVQ Diploma in Building Maintenance Multi-trade

Repair and Refurbishment Operations (Construction)

The following endorsement required (i.e. own area of work):

Building maintenance

Sector Subject Areas 5.2 Building and Construction

Availability for use Shared unit

Unit guided learning

hours

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Applying finishing plaster to prepared surfaces in the workplace

Unit Number: M/615/1560

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

1 Interpret the given

information relating to the

work and resources when

applying finishing plaster to

prepared surfaces

1.1 Interpret and extract relevant information from

drawings, specifications, schedules, method statements,

risk assessments and manufacturers’ information.

1.2 Comply with information and/or instructions derived

from risk assessments and method statements.

1.3 Describe the organisational procedures developed to

report and rectify inappropriate information and

unsuitable resources and how they are implemented.

1.4 Describe different types of information, their source and

how they are interpreted in relation to:

– drawings, specifications, schedules, method

statements, risk assessments, manufacturers’

information and current regulations governing

buildings.

2 Know how to comply with

relevant legislation and

official guidance when

applying finishing plaster to

prepared surfaces.

2.1 Describe their responsibilities regarding potential

accidents, health hazards and the environment whilst

working:

– in the workplace, below ground level, in confined

spaces, at height, with tools and equipment, with

materials and substances, with movement/storage

of materials and by manual handling and mechanical

lifting.

2.2 Describe the organisational security procedures for

tools, equipment and personal belongings in relation to

site, workplace, company and operative.

2.3 Explain what the accident reporting procedures are and

who is responsible for making reports.

3 Maintain safe and healthy

working practices when

applying finishing plaster to

background prepared

surfaces

3.1 Use health and safety control equipment safely and

comply with the methods of work to carry out the

activity in accordance with current legislation and

organisational requirements when applying finishing

plaster to prepared surfaces

3.2 Demonstrate compliance with given information and

relevant legislation when applying finishing plaster to

prepared surfaces in relation to the following:

– safe use of access equipment/working platforms

– safe use, storage and handling of materials, tools

and equipment

– specific risks to health

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Applying finishing plaster to prepared surfaces in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

3 continued 3.3 Explain why and when health and safety control

equipment, identified by the principles of prevention

should be used, relating to applying finishing plaster to

prepared surfaces, and the types, purpose and

limitations of each type, the work situation and general

work environment in relation to:

– collective protective measures

– local exhaust ventilation (LEV)

– personal protective equipment (PPE)

– respiratory protective equipment (RPE).

3.4 Describe how relevant health and safety control

equipment should be used in accordance with given

working instructions.

3.5 Describe how emergencies should be responded to in

accordance with organisational authorisation and

personal skills when involved with fires, spillages,

injuries and other task-related activities.

4 Select the required quantity

and quality of resources for

the methods of work to

apply finishing plaster to

prepared surfaces.

4.1 Select resources associated with own work in relation to

materials, components, tools and ancillary equipment.

4.2 Describe the characteristics, quality, uses, sustainability,

limitations and defects associated with the resources in

relation to:

– plaster

– clean water

– hand tools portable power tools and ancillary

equipment.

4.3 Describe how the resources should be used correctly

and how problems associated with the resources are

reported.

4.4 Explain why the organisational procedures have been

developed and how they are used for the selection of

required resources.

4.5 Describe any potential hazards associated with the

resources and methods of work.

4.6 Describe how to calculate quantity, length, area and

wastage associated with the method/procedure to

apply finishing plaster to prepared surfaces.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Applying finishing plaster to prepared surfaces in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

5 Minimise the risk of damage

to the work and

surrounding area when

applying finishing plaster to

prepared surfaces

5.1 Protect the work and its surrounding area from damage

in accordance with safe working practices and

organisational procedures.

5.2 Minimise damage and maintain a clean work space.

5.3 Dispose of waste in accordance with current legislation.

5.4 Describe how to protect work from damage and the

purpose of protection in relation to general workplace

activities, other occupations and adverse weather

conditions.

5.5 Explain why the disposal of waste should be carried out

safely in accordance with environmental

responsibilities, organisational procedures,

manufacturers’ information, statutory regulations and

official guidance.

6 Complete the work within

the allocated time when

applying finishing plaster to

prepared surfaces.

6.1 Demonstrate completion of the work within the

allocated time.

6.2 Describe the purpose of the work programme and

explain why deadlines should be kept in relation to:

– types of progress charts, timetables and estimated

times

– organisational procedures for reporting

circumstances which will affect the work programme

7 Comply with the given

contract information to

apply finishing plaster to

prepared surfaces to the

required specification.

7.1 Demonstrate the following work skills when applying

finishing plaster to prepared surfaces:

– checking, applying and finishing.

7.2 Use and maintain hand tools, portable power tools and

ancillary equipment

7.3 Check surface, mix and apply finishing plasters to

two of the following to given working instructions.

– pre-plastered surfaces

– plasterboard

– finished concrete

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Applying finishing plaster to prepared surfaces in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

7 continued 7.4 Describe how to apply safe and healthy work practices,

follow procedures, report problems and establish the

authority needed to rectify them, to:

– mix plasters

– check surface preparation

– apply finishing plasters to vertical and horizontal

surfaces (pre-plastered, plasterboard and finished

concrete)

– recognise and determine when specialist skills and

knowledge are required and report accordingly

– understand specific requirements for structures of

special interest, traditional build (pre 1919) and

historical significance

– use hand tools, portable power tools and ancillary

equipment

– work at height

– use access equipment/working platforms.

7.5 Describe the needs of other occupations and how to

effectively communicate within a team when applying

finishing plaster to prepared surfaces.

7.6 Describe how to maintain the tools and equipment used

when applying finishing plaster to prepared surfaces

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Applying finishing plaster to prepared surfaces in the workplace

Additional information about this unit

Assessment Guidance This unit must be assessed in a work environment and in accordance

with the ConstructionSkills‘ Consolidated Assessment Strategy for

Construction and the Built Environment

Assessors for this unit must have verifiable, current industry experience

and a sufficient depth of relevant occupational expertise and knowledge,

and must use a combination of assessment methods as defined in the

Consolidated Assessment Strategy.

Workplace evidence of skills cannot be simulated.

ProQual Level 2 NVQ Diploma in Building Maintenance Multi-trade

Repair and Refurbishment Operations (Construction)

The following endorsement required (i.e. own area of work):

Building maintenance

Sector Subject areas 5.2 Building and Construction

Availability for use Shared unit

Unit guided learning

hours

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Maintaining slate and tile roofing in the workplace

Unit Number: D/617/1206

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

1 Interpret the given

information relating to the

work and resources when

maintaining slate and tile

roofing.

1.1 Interpret and extract relevant information from drawings, risk

assessments, method statements, specifications, schedules

and manufacturers’ information.

1.2 Comply with information and/or instructions derived from risk

assessments and method statements.

1.3 Describe the organisational procedures developed to report

and rectify inappropriate information and unsuitable

resources and how they are implemented.

1.4 Describe different types of information, their source and how

they are interpreted in relation to:

– drawings, risk assessments, method statements,

specifications, schedules, manufacturers’ information and

regulations governing buildings.

2 Know how to comply with

relevant legislation and

official guidance when

maintaining slate and tile

roofing.

2.1 Describe their responsibilities regarding potential accidents

and health hazards, whilst working:

– in the workplace, below ground level, at height, with tools

and equipment, with materials and substances, with

movement/storage of materials and by manual handling

and mechanical lifting.

2.2 Describe the organisational security procedures for tools,

equipment and personal belongings in relation to site,

workplace, company and operative.

2.3 Explain what the accident reporting procedures are and who

is responsible for making reports.

3 Maintain safe and healthy

working practices when

maintaining slate and tile

roofing.

3.1 Use health and safety control equipment and access

equipment safely to carry out the activity in accordance with

current legislation and organisational requirements when

maintaining slate and tile roofing.

3.2 Comply with information relating to specific risks to health

when maintaining slate and tile roofing.

3.3 Explain why and when health and safety control equipment,

identified by the principles of protection, should be used,

relating to maintaining slate and tile roofing, and the types,

purpose and limitations of each type, the work situation and

general work environment, in relation to:

– collective protective measures

– personal protective equipment (PPE)

– respiratory protective equipment (RPE)

– local exhaust ventilation (LEV).

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Maintaining slate and tile roofing in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

3 continued 3.4 Describe how the relevant health and safety control

equipment should be used in accordance with the given

instructions.

3.5 Describe how emergencies should be responded to in

accordance with organisational authorisation and personal

skills when involved with fires, spillages, injuries and other

task-related hazards.

4 Select the required quantity

and quality of resources for

the methods of work to

maintain slate and tile

roofing.

4.1 Select resources associated with own work in relation to

materials, components and fixings, and tools and equipment.

4.2 Describe the characteristics, quality, uses, sustainability,

limitations and defects associated with the resources in

relation to:

– slates, tiles, battens, underlays, sand, cement, limes,

vents, lead, additives, guttering, downpipes and fixings

– hand and/or powered tools and equipment.

4.3 Describe how the resources should be used correctly

and how problems associated with the resources are

reported.

4.4 Explain why the organisational procedures have been

developed and how they are used for the selection of

required resources.

4.5 Describe any potential hazards associated with the

resources and methods of work.

4.6 Describe how to calculate quantity, length, area and

wastage associated with the method/procedure to

maintain slate and tile roofing.

5 Minimise the risk of damage

to the work and

surrounding area when

maintaining slate and tile

roofing.

5.1 Protect the work and its surrounding area from damage in

accordance with safe working practices and organisational

procedures.

5.2 Minimise damage and maintain a clean work space.

5.3 Dispose of waste in accordance with current legislation.

5.4 Describe how to protect work from damage and the purpose

of protection in relation to general workplace activities, other

occupations and adverse weather conditions.

5.5 Explain why the disposal of waste should be carried out safely

in accordance with environmental responsibilities,

organisational procedures, manufacturers’ information,

statutory regulations and official guidance.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Maintaining slate and tile roofing in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

6 Complete the work within

the allocated time when

maintaining slate and tile

roofing.

6.1 Demonstrate completion of the work within the

allocated time.

6.2 Describe the purpose of the work programme and explain

why deadlines should be kept in relation to:

– types of progress charts, timetables and estimated times

– organisational procedures for reporting circumstances

which will affect the work programme.

7 Comply with the given

contract information to

maintain slate and tile

roofing to the required

specification.

7.1 Demonstrate the following work skills when maintaining slate

and tile roofing:

– measuring, marking out, removing, fitting, positioning

and securing.

7.2 Repair specified roof areas to given working instructions for

four of the following:

– slate roofs (local material and style)

– tiled roofs (local material and style)

– flashings

– roof ventilation

– rainwater goods.

7.3 Safely use materials, hand tools, portable power tools

and ancillary equipment.

7.4 Safely store the materials, tools and equipment used

when maintaining slate and tile roofing.

7.5 Describe how to apply safe and healthy work practices, follow

procedures, report problems and establish the authority

needed to rectify them, to:

– remove existing battens, underlays, slates and tiles

– replace new battens and underlays

– remove, replace and treat lead work/flashings

(patianation oil)

– re-point

– position and secure roof ventilation

– remove and replace guttering and downpipes

– mix mortar

– work with plant and machinery

– use hand tools, power tools and equipment

– work at height

– use access equipment.

7.6 Describe the needs of other occupations and how to

effectively communicate within a team when maintaining

slate and tile roofing.

7.7 Describe how to maintain the tools and equipment used when

maintaining slate and tile roofing.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Maintaining slate and tile roofing in the workplace

Additional information about this unit

Assessment

Guidance

This unit must be assessed in a work environment, in accordance with the

ConstructionSkills‘ Consolidated Assessment Strategy for Construction and

the Built Environment.

Assessors for this unit must have verifiable, current industry experience

and a sufficient depth of relevant occupational expertise and knowledge,

and must use a combination of assessment methods as defined in the

Consolidated Assessment Strategy.

Workplace evidence of skills cannot be simulated.

ProQual Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair

and Refurbishment Operations (Construction)

The following endorsement required (i.e. own area of work):

Building maintenance

Plus four of the following endorsements required:

Slate roofs (local material and style)

Tiled roofs (local material and style)

Flashings

Roof ventilation

Rainwater goods

Sector Subject Areas 5.2 Building and Construction

Availability for use Shared unit

Unit guided learning

hours

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Repairing sheeting and cladding systems on roofs and walls (including

rainscreen) in the workplace

Unit Number: D/615/9220

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

1 Interpret the given

information relating to the

work and resources when

repairing sheeting and

cladding systems on roofs

and walls, including

rainscreen.

1.1 Interpret and extract relevant information from

drawings, specifications, schedules method statements,

risk assessments and manufacturers’ information.

1.2 Comply with information and/or instructions derived

from risk assessments and method statements.

1.3 Describe the organisational procedures developed to

report and rectify inappropriate information and

unsuitable resources and how they are implemented.

1.4 Describe different types of information, their source and

how they are interpreted in relation to:

– drawings, specifications, schedules, method

statements, risk assessments, manufacturers’

information, oral and written procedures, site

inductions, current regulations governing buildings

and official guidance associated with the repair of

sheeting and cladding systems.

2 Know how to comply with

relevant legislation and

official guidance when

repairing sheeting and

cladding systems on roofs

and walls, including

rainscreen.

2.1 Describe their responsibilities regarding potential

accidents, health hazards and the environment, whilst

working:

– in the workplace, in confined spaces, at height, with

tools and equipment, with materials and substances,

with movement and storage of materials, by manual

handling and mechanical lifting and with mechanical

access equipment.

2.2 Describe the organisational security procedures for

tools, equipment and personal belongings in relation to

site, workplace, company and operative.

2.3 Explain what the accident reporting procedures are and

who is responsible for making reports.

3 Maintain safe and healthy

working practices when

repairing sheeting and

cladding systems on roofs

and walls, including

rainscreen.

3.1 Use health and safety control equipment safely and

comply with the methods of work to carry out the

activity in accordance with current legislation and

organisational requirements when repairing sheeting

and cladding systems on roofs and walls, including

rainscreen.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Repairing sheeting and cladding systems on roofs and walls (including rainscreen) in

the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

3 continued 3.2 Demonstrate compliance with given information and

relevant legislation when repairing sheeting and cladding

systems on roofs and walls, including rainscreen, in relation

to the following:

– safe use of access equipment and working platforms

– safe use, storage and handling of materials, tools and

equipment

– specific risks to health

3.3 Explain why and when health and safety control equipment,

identified by the principles of prevention, should be used,

relating to repairing sheeting and cladding systems on roofs

and walls, including rainscreen, and the types, purpose and

limitations of each type, the work situation and general

work environment, in relation to:

– collective protective measures

– personal protective equipment (PPE)

– respiratory protective equipment (RPE)

3.4 Describe how the relevant health and safety control

equipment should be used in accordance with the given

working instructions

3.5 Describe how emergencies should be responded to in

accordance with organisational authorisation and personal

skills when involved with fires, spillages, injuries, falls,

rescue procedures and other task-related activities.

4 Select the required quantity

and quality of resources for

the methods of work to

repair sheeting and cladding

systems on roofs and walls,

including rainscreen.

4.1 Select resources associated with own work in relation to

materials, components, fixings, tools and equipment.

4.2 Describe the characteristics, quality, uses, sustainability,

limitations and defects associated with the resources in

relation to:

– fixings, fasteners, flashings, fittings, halters and spacer

system

– insulation, vapour control, separation and breather

membranes

– primers, cleaning agents, sealing tapes, sealants and

fillers

– metal and translucent sheets, built up, standing seam,

secret fix, composite panels, rainscreen cladding

panels, decking panels and fibre cement systems

– rainwater goods

– hand tools, portable power tools and equipment.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Repairing sheeting and cladding systems on roofs and walls (including rainscreen) in

the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

4 continued 4.3 Describe how the resources should be used correctly, how

problems associated with the resources are reported.

4.4 Explain why the organisational procedures have been

developed and how they are used for the selection of

required resources.

4.5 Describe any potential hazards associated with the

resources and methods of work.

4.6 Describe the methods of calculating quantity, length, area

and wastage associated with the method and procedure to

repair sheeting and cladding systems on roofs and walls,

including rainscreen.

5 Minimise the risk of damage

to the work and surrounding

area when repairing sheeting

and cladding systems on

roofs and walls, including

rainscreen.

5.1 Protect the work and its surrounding area from damage in

accordance with safe working practices and organisational

procedures.

5.2 Prevent damage and maintain a clean work space.

5.3 Dispose of waste in accordance with current legislation.

5.4 Describe how to protect work from damage and the

purpose of protection in relation to general workplace

activities, other occupations and adverse weather

conditions.

5.5 Explain why the disposal of waste should be carried out

safely in accordance with environmental responsibilities,

organisational procedures, manufacturers’ information,

statutory regulations and official guidance.

6 Complete the work within

the allocated time when

repairing sheeting and

cladding systems on roofs

and walls, including

rainscreen.

6.1 Demonstrate completion of the work within the allocated

time.

6.2 Describe the purpose of the work programme and explain

why deadlines should be kept in relation to:

– types of progress charts, timetables and estimated

times

– organisational procedures for reporting circumstances

which will affect the work programme.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Repairing sheeting and cladding systems on roofs and walls (including rainscreen) in

the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

7 Comply with the given

contract information to repair

sheeting and cladding systems

on roofs and walls, including

rainscreen, to the required

specification.

7.1 Demonstrate the following work skills when repairing

sheeting and cladding systems on roofs and walls, including

rainscreen:

– removing, replacing, renewing and repairing

7.2 Use and maintain hand tools, portable power tools and

ancillary equipment

7.3 Identify and repair defects in sheeting and cladding systems

to given working instructions:

– leaks

– condensation

– damaged sheets and components

– minor surface coating defects

– damaged or missing flashings.

7.4 Describe how to apply safe and healthy work practices, follow

procedures, report problems and establish the authority

needed to rectify them, to:

– identify installation quality requirements

– conform to agreed specification

– confirm manufacturers’ repair and installation criteria

– identify defects including: leaks, condensation, damaged

sheets and components, surface coating defects,

damaged and missing flashings

– remove and recover defective materials

– carry out repairs to sheet components

– remove and replace damaged, missing and incorrect

sheeting and cladding materials, components, fittings,

fixings and flashings

– identify and match existing products

– identify the source of leaks and condensation

– deal with and prevent water leaks and condensation

– inspect, test, repair and replace rainwater goods

– identify and ensure the integrity of joints and overlaps

– treat surface coating defects

– apply sealants and fillers to ensure water and airtightness

– install and replace insulation, fire stops, breather

membranes and vapour control layers

– recognise the differences between sheeting and cladding

materials for roofs and walls including rainscreen systems

– check quality and suitability of work on completion and

at the end of each working period

– recognise and determine when additional specialist skills

and knowledge are required and report accordingly

– work from mobile elevating work platforms

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Repairing sheeting and cladding systems on roofs and walls (including

rainscreen) in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

7 continued 7.4

contd

– work with, around and in close proximity to plant

and machinery

– use hand tools, portable power tools and

equipment

– work at height

– use of access equipment.

7.5 Describe the needs of other occupations and how to

effectively communicate within a team when repairing

sheeting and cladding systems on roofs and walls,

including rainscreen.

7.6 Describe how and when to maintain the tools and

equipment used when repairing sheeting and cladding

systems on roofs and walls, including rainscreen.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Repairing sheeting and cladding systems on roofs and walls (including

rainscreen) in the workplace

Additional information about this unit

Assessment

Guidance

This unit must be assessed in a work environment and in accordance with

the ConstructionSkills ‘Consolidated Assessment Strategy for Construction

and the Built Environment.

Assessors for this unit must have verifiable, current industry experience

and a sufficient depth of relevant occupational expertise and knowledge,

and must use a combination of assessment methods as defined in the

Consolidated Assessment Strategy.

Workplace evidence of skills cannot be simulated.

Sector Subject Areas 5.2 Building and Construction

Availability for use Shared unit

Unit guided learning

hours

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Repairing membrane roofing systems in the workplace

Unit Number: F/615/2180

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

1 Interpret the given

information relating to the

work and resources when

repairing membrane

roofing systems.

1.1 Interpret and extract relevant information from

drawings, specifications, schedules, method statements,

risk assessments, manufacturers’ information and

oral/written instructions.

1.2 Comply with information and/or instructions derived

from risk assessments and method statements.

1.3 Describe the organisational procedures developed to

report and rectify inappropriate information and

unsuitable resources and how they are implemented.

1.4 Describe different types of information, their source and

how they are interpreted in relation to:

– drawings, specifications, schedules, method

statements, risk assessments, manufacturers’

information, electronic data, oral/written

procedures and current regulations

2 Know how to comply with

relevant legislation and

official guidance when

repairing membrane

roofing systems.

2.1 Describe their responsibilities regarding potential

accidents, health hazards and the environment, whilst

working:

– in the workplace, below ground level, at height, in

confined spaces, with tools and equipment, with

materials and substances, with movement/storage

of materials and by manual handling and mechanical

lifting.

2.2 Describe the organisational security procedures for

tools, equipment and personal belongings in relation to

site, workplace, company and operative.

2.3 Explain what the accident reporting procedures are and

who is responsible for making reports.

2.4 Describe the types of fire extinguishers available when

repairing membrane roofing systems and describe how

and when they are used.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Repairing membrane roofing systems in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

3 Maintain safe and healthy

working practices when

repairing membrane roofing

systems.

3.1 Use health and safety control equipment safely and

comply with the methods of work to carry out the

activity in accordance with current legislation and

organisational requirements when repairing membrane

roofing systems.

3.2 Demonstrate compliance with given information and

relevant legislation when repairing membrane roofing

systems in relation to:

– safe use of access equipment

– safe use and handling of materials, tools and

equipment

– safe storage and distribution of materials, tools and

equipment

– specific risks to health.

3.3 Explain why and when health and safety control

equipment, identified by the principles of protection,

should be used relating to repairing membrane roofing

systems, and the types, purpose and limitations of each

type, the work situation and general work environment,

in relation to:

– collective protective measures

– personal protective equipment (PPE)

– respiratory protective equipment (RPE)

– local exhaust ventilation (LEV).

3.4 Describe how the relevant health and safety control

equipment should be used in accordance with the given

working instructions.

3.5 Describe how emergencies should be responded to in

accordance with organisational authorisation and

personal skills when involved with fires, spillages,

injuries and other task-related activities.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Repairing membrane roofing systems in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

4 Select the required quantity

and quality of resources for

the methods of work to

repair membrane roofing

systems.

4.1 Select resources associated with own work in relation to

materials, components, fixings, tools and equipment.

4.2 Describe the characteristics, quality, uses, sustainability,

limitations and defects associated with the resources in

relation to:

– relevant membrane system materials, upstands, pipes,

vents, rainwater outlets and associated materials,

components, fixings and fittings

– access equipment

– hand and/or power tools and equipment.

4.3 Describe how the resources should be used correctly and how

problems associated with the resources are reported.

4.4 Explain why the organisational procedures have been

developed and how they are used for the selection of

required resources.

4.5 Describe any potential hazards associated with the resources

and methods of work.

4.6 Describe how to calculate quantity, length, area and wastage

associated with the method/procedure to repair membrane

roofing systems.

5 Minimise the risk of damage

to the work and

surrounding area when

repair membrane roofing

systems.

5.1 Protect the work and its surrounding area from damage in

accordance with safe working practices and organisational

procedures.

5.2 Minimise damage and maintain a clean work space.

5.3 Dispose of waste in accordance with current legislation.

5.4 Describe how to protect work from damage and the purpose

of protection in relation to general workplace activities, other

occupations and adverse weather conditions.

5.5 Explain why the disposal of waste should be carried out safely

in accordance with environmental responsibilities,

organisational procedures, manufacturers’ information,

statutory regulations and official guidance.

6 Complete the work within

the allocated time when

repairing membrane roofing

systems.

6.1 Demonstrate completion of the work within the allocated

time.

6.2 Describe the purpose of the work programme and explain

why deadlines should be kept in relation to:

– types of progress charts, timetables and estimated times

– organisational procedures for reporting circumstances

which will affect the work programme.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Repairing membrane roofing systems in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

7 Comply with the given

contract information to

repair membrane roofing

systems to the required

specification.

7.1 Demonstrate the following work skills when repairing

membrane roofing systems:

– removing, measuring, marking out, cutting, fitting,

applying, positioning and securing.

7.2 Use and maintain hand tools, power tools and ancillary

equipment.

7.3 Repair reinforced bitumen and/or single ply and/or

liquid applied membrane roofing systems to given

working instructions relating to one of the following:

– damaged membrane

– edges and upstands

– penetrations, pipes and vents

– perimeters, rainwater outlets.

7.4 Describe how to apply safe and healthy work practices,

follow procedures, report problems and establish the

authority needed to rectify them, to:

– identify and evaluate defects in the membrane and

inspect condition of sub-strata

– record and report findings

– take account of the local environment

– remove debris and blockages

– repair damaged reinforced bitumen membrane

system, single ply membrane system or liquid

membrane system

– carry out appropriate repair to edges, upstands,

penetrations, pipes, vents, perimeters and rainwater

outlets

– repair/replace damaged insulation/decking

– repair/replace damaged associated materials and

components

– work at height

– use access equipment.

7.5 Describe the needs of other occupations and how to

effectively communicate within a team when repairing

membrane roofing systems.

7.6 Describe how to maintain the tools and equipment used

when repairing membrane roofing systems.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

Title: Repairing membrane roofing systems in the workplace

Additional information about this unit

Assessment

Guidance

This unit must be assessed in a work environment, in accordance with the

ConstructionSkills‘ Consolidated Assessment Strategy for Construction and the

Built Environment.

Assessors for this unit must have verifiable, current industry experience and a

sufficient depth of relevant occupational expertise and knowledge, and must

use a combination of assessment methods as defined in the Consolidated

Assessment Strategy.

Workplace evidence of skills cannot be simulated.

ProQual Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair and

Refurbishment Operations (Construction)

One of the following endorsements required:

Reinforced bitumen membrane roofing

Single ply membrane roofing

Liquid applied membrane roofing

Sector Subject

Areas

5.2 Building and Construction

Availability for

use

Shared unit

Unit guided

learning hours

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

100

Title: Removing and repairing eaves and verge finishings in the workplace

Unit Number: L/615/1601

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

1 Interpret the given

information relating to the

work and resources when

removing and repairing

eaves and verge finishings.

1.1 Interpret and extract relevant information from

drawings, scales, specifications, schedules, method

statements, risk assessments and manufacturers’

information.

1.2 Comply with information and/or instructions derived

from risk assessments and method statements.

1.3 Describe the organisational procedures developed to

report and rectify inappropriate information and

unsuitable resources and how they are implemented.

1.4 Describe different types of information, their source and

how they are interpreted in relation to:

– drawings, specifications, schedules, method

statements, risk assessments, manufacturers’

information, official guidance and current

regulations governing buildings.

2 Know how to comply with

relevant legislation and

official guidance when

removing and repairing

eaves and verge finishings.

2.1 Describe their responsibilities regarding potential

accidents, health hazards and the environment, whilst

working:

– in the workplace, below ground level, in confined

spaces, at height, with tools and equipment, with

materials and substances, with movement and

storage of materials by manual handling and

mechanical lifting

– near telephone lines and overhead power supplies.

2.2 Describe the organisational security procedures for

tools, equipment and personal belongings in relation to

site, workplace, company, operative and vehicles.

2.3 Explain what the accident reporting procedures are and

who is responsible for making reports.

3 Maintain safe working and

healthy practices when

removing and repairing

eaves and verge finishings.

3.1 Use health and safety control equipment safely and

comply with the methods of work to carry out the

activity in accordance with current legislation and

organisational requirements when removing and

repairing eaves and verge finishings.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

101

Title: Removing and repairing eaves and verge finishings in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

3 Continued 3.2 Demonstrate compliance with given information and relevant

legislation when removing and repairing eaves and verge

finishings in relation to the following:

– safe use of access equipment

– safe use, storage and handling of materials, tools and

equipment

– safe use, storage and handling of asbestos cement

materials

– specific risks to health

3.3 Explain why and when health and safety control equipment,

identified by the principles of prevention, should be used,

relating to removing and repairing eaves and verge finishings,

and the types, purpose and limitations of each type, the work

situation and general work environment, in relation to:

– collective protective measures

– local exhaust ventilation (LEV)

– personal protective equipment (PPE)

– respiratory protective equipment (RPE).

3.4 Describe how the relevant health and safety control

equipment should be used in accordance with the given

working instructions.

3.5 Describe how emergencies should be responded to in

accordance with organisational authorisation and

personal skills when involved with fires, spillages,

injuries and other task-related activities.

4 Select the required quantity

and quality of resources for

the methods of work to

remove and repair eaves

and verge finishings.

4.1 Select resources associated with own work in relation to

materials, components, fixings, tools and equipment.

4.2 Describe the characteristics, quality, uses, sustainability,

limitations and defects associated with the resources in

relation to:

– timber, tiles and slates, sarking, fixings, fittings, sand and

cement

– hand tools, power tools and equipment.

4.3 Describe how to confirm that the resources and

materials conform to the specification.

4.4 Describe how the resources should be used correctly

and how problems associated with the resources are

reported.

4.5 Explain why the organisational procedures have been

developed and how they are used for the selection of

required resources.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

102

Title: Removing and repairing eaves and verge finishings in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

4 continued 4.6 Describe any potential hazards associated with the

resources and methods of work.

4.7 Describe how to calculate quantity, length, area and

wastage associated with the method and procedure to

remove and repair eaves and verge finishings.

5 Minimise the risk of damage

to the work and

surrounding area when

removing and repairing

eaves and verge finishings.

5.1 Protect the work and its surrounding area from damage

in accordance with safe working practices and

organisational procedures.

5.2 Maintain a clear and tidy work space.

5.3 Dispose of waste in accordance with current legislation.

5.4 Describe how to protect work from damage and the

purpose of protection in relation to general workplace

activities, other occupations and adverse weather

conditions.

5.5 Explain why the disposal of waste should be carried out

safely in accordance with environmental

responsibilities, organisational procedures,

manufacturers’ information, statutory regulations and

official guidance.

6 Complete the work within

the allocated time when

removing and repairing

eaves and verge finishings.

6.1 Demonstrate completion of the work within the

allocated time.

6.2 Describe the purpose of the work programme and

explain why deadlines should be kept in relation to:

– types of productivity targets and time scales

– organisational procedures for reporting

circumstances which will affect the work

programme.

7 Comply with the given

contract information to

remove and repair eaves

and verge finishings to the

required specification.

7.1 Demonstrate the following work skills when removing

and repairing eaves and verge finishings:

– measuring, marking out, removing, replacing, fitting,

positioning and securing.

7.2 Use and maintain hand tools, portable power tools and

ancillary equipment.

7.3 Remove to given working instructions:

– gutters and pipework, fascias, bargeboards,

soffits

– tiles and/or slates, battens, sarking.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

103

Title: Removing and repairing eaves and verge finishings in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

7 continued 7.4 Repair and/or replace to given working instructions:

– rafters and/or joist feet

– tile battens, sarking, tiles and slates

– application of appropriate timber preservative

– roof pointing to verges.

7.5 Describe how to apply safe and healthy work practices, follow

procedures, report problems and establish the authority

needed to rectify them, to:

– remove existing gutters, fascias, snow guards, leaf traps,

bargeboards, soffits, tiles and slates, asbestos cement

materials

– repair feet of existing rafters and/or joists

– replace sarking and battens

– locate and remove telephone lines and overhead power

supplies in accordance with organisational policy

– assess expansion and contraction across products

– assess compatibility across manufacturer’s products

– recognise and determine when specialist skills and

knowledge are required and report accordingly

– determine specific requirements for structures of special

interest, traditional build (pre 1919) and historical

significance

– identify and follow the installation quality requirements

– work with, around and in close proximity to plant and

machinery

– direct and guide the operations and movement of plant

and machinery

– use hand tools, portable power tools and equipment

– work at height

– use access equipment.

7.6 Describe the needs of other occupations and how to

communicate effectively within a team when removing and

repairing eaves and verge finishings.

7.7 Describe how to maintain the tools and equipment used

when removing and repairing eaves and verge finishings.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

104

Title: Removing and repairing eaves and verge finishings in the workplace

Additional information about this unit

Assessment Guidance This unit must be assessed in a work environment, in

accordance with the ConstructionSkills‘ Consolidated

Assessment Strategy for Construction and the Built

Environment.

Assessors for this unit must have verifiable, current industry

experience and a sufficient depth of relevant occupational

expertise and knowledge, and must use a combination of

assessment methods as defined in the Consolidated

Assessment Strategy.

Workplace evidence of skills cannot be simulated.

Sector Subject Area 5.2 Building and Construction

Availability for use Shared unit

Unit guided learning hours 100

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

105

Title: Repairing and maintaining masonry structures in the workplace

Unit Number: H/617/1207

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

1 Interpret the given

information relating to the

work and resources when

repairing and maintaining

masonry structures.

1.1 Interpret and extract relevant information from drawings, risk

assessments, method statements, specifications, schedules and

manufacturers’ information.

1.2 Comply with information and/or instructions derived from risk

assessments and method statements.

1.3 Describe the organisational procedures developed to report and

rectify inappropriate information and unsuitable resources and

how they are implemented.

1.4 Describe different types of information, their source and how they are

interpreted in relation to:

– drawings, risk assessments, method statements, specifications,

schedules, manufacturers’ information and regulations governing

buildings.

2 Know how to comply with

relevant legislation and official

guidance when repairing and

maintaining masonry

structures.

2.1 Describe their responsibilities regarding potential accidents and health

hazards, whilst working:

– in the workplace, below ground level, at height, with tools and

equipment, with materials and substances, with movement/storage

of materials and by manual handling and mechanical lifting.

2.2 Describe the organisational security procedures for tools,

equipment and personal belongings in relation to site, workplace,

company and operative.

2.3 Explain what the accident reporting procedures are and who is

responsible for making reports.

3 Maintain safe and healthy

working practices when

repairing and maintaining

masonry structures.

3.1 Use health and safety control equipment and access equipment

safely to carry out the activity in accordance with current

legislation and organisational requirements when repairing and

maintaining masonry structures.

3.2 Comply with information relating to specific risks to health when

repairing and maintaining masonry structures.

3.3 Explain why and when health and safety control equipment, identified by

the principles of protection, should be used, relating to repairing and

maintaining masonry structures, and the types, purpose and limitations

of each type, the work situation and general work environment, in

relation to:

– collective protective measures

– personal protective equipment (PPE)

– respiratory protective equipment (RPE)

– local exhaust ventilation (LEV).

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

106

Title: Repairing and maintaining masonry structures in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

3 continued 3.4 Describe how the relevant health and safety control equipment

should be used in accordance with the given instructions.

3.5 Describe how emergencies should be responded to in accordance

with organisational authorisation and personal skills when

involved with fires, spillages, injuries and other task-related

hazards.

4 Select the required quantity

and quality of resources for

the methods of work to repair

and maintain masonry

structures.

4.1 Select resources associated with own work in relation to materials,

components and fixings, and tools and equipment.

4.2 Describe the characteristics, quality, uses, sustainability,

limitations and defects associated with the resources in relation

to:

– bricks, blocks, natural stones, mortars, sand, lime, additives,

frames, insulation, damp-proof barriers, lintels, fixings and ties

– hand and/or powered tools and equipment.

4.3 Describe how the resources should be used correctly and how

problems associated with the resources are reported.

4.4 Explain why the organisational procedures have been developed

and how they are used for the selection of required resources.

4.5 Describe any potential hazards associated with the resources and

methods of work.

4.6 Describe how to calculate quantity, length, area and wastage

associated with the method/procedure to repair and maintain

masonry structures.

5 Minimise the risk of damage

to the work and surrounding

area when repairing and

maintaining masonry

structures.

5.1 Protect the work and its surrounding area from damage in

accordance with safe working practices and organisational

procedures.

5.2 Minimise damage and maintain a clean work space.

5.3 Dispose of waste in accordance with current legislation.

5.4 Describe how to protect work from damage and the purpose of

protection in relation to general workplace activities, other

occupations and adverse weather conditions.

5.5 Explain why the disposal of waste should be carried out safely in

accordance with environmental responsibilities, organisational

procedures, manufacturers’ information, statutory regulations and

official guidance.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

107

Title: Repairing and maintaining masonry structures in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

6 Complete the work within the

allocated time when repairing

and maintaining masonry

structures.

6.1 Demonstrate completion of the work within the allocated time.

6.2 Describe the purpose of the work programme and explain why deadlines

should be kept in relation to:

– types of progress charts, timetables and estimated times

– organisational procedures for reporting circumstances which will

affect the work programme.

7 Comply with the given

contract information to repair

and maintain masonry

structures to the required

specification.

7.1 Demonstrate the following work skills when repairing and maintaining

masonry structures:

– measuring, marking out, removing, laying, positioning and securing.

7.2 Repair and maintain existing brick, and/or block masonry and/or local

style structures to given working instructions for three of the following:

– match existing materials

– continue existing bonding

– match existing quality of structure

– form openings

– prop existing walls and floors

– form internal and external angles.

7.3 Safely use materials, hand tools, portable power tools and ancillary

equipment.

7.4 Safely store the materials, tools and equipment used when repairing and

maintaining masonry structures.

7.5 Describe how to apply safe and healthy work practices, follow

procedures, report problems and establish the authority needed to

rectify them, to:

– repair and maintain existing masonry structures in brick, traditional

and thin joint blocks or local materials and styles

– form joint finishes

– form openings

– prop existing walls and floors

– form internal and external angles

– dress surfaces

– form finishes

– mortar mix ratios (volume, gauge boxes and colour)

– work with plant and machinery

– use hand tools, power tools and equipment

– work at height

– use access equipment.

7.6 Describe the needs of other occupations and how to effectively

communicate within a team when repairing and maintaining masonry

structures.

7.7 Describe how to maintain the tools and equipment used when repairing

and maintaining masonry structures.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

108

Title: Repairing and maintaining masonry structures in the workplace

Additional information about this unit

Assessment

Guidance

This unit must be assessed in a work environment, in accordance with the

ConstructionSkills‘ Consolidated Assessment Strategy for Construction and

the Built Environment.

Assessors for this unit must have verifiable, current industry experience and a

sufficient depth of relevant occupational expertise and knowledge, and must

use a combination of assessment methods as defined in the Consolidated

Assessment Strategy.

Workplace evidence of skills cannot be simulated.

ProQual Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair

and Refurbishment Operations (Construction)

The following endorsement required (i.e. own area of work):

Building maintenance

Plus at least one of the following endorsements required:

Brick

Block

Local style

Plus three of the following endorsements required:

Match existing materials

Continue existing bonding

Match existing quality of structure

Form openings

Prop existing walls and floors

Form internal and external angles

Sector Subject

Areas

5.2 Building and Construction

Availability for

use

Shared unit

Unit guided

learning hours

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

109

Title: Repairing basic stonemasonry structures in the workplace

Unit Number: M/616/9203

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

1 Interpret the given

information relating to the

work and resources when

repairing basic

stonemasonry structures.

1.1 Interpret and extract relevant information from

drawings, specifications, schedules, method statements,

risk assessments and manufacturers’ information.

1.2 Comply with information and/or instructions derived

from risk assessments and method statements.

1.3 Describe the organisational procedures developed to

report and rectify inappropriate information and

unsuitable resources and how they are implemented.

1.4 Describe different types of information, their source and

how they are interpreted in relation to:

– drawings, specifications, schedules, method

statements, risk assessments, manufacturers’ and

technical information, official guidance and current

regulations associated with repairing basic

stonemasonry structures.

2 Know how to comply with

relevant legislation and

official guidance when

repairing basic

stonemasonry structures.

2.1 Describe their responsibilities regarding potential

accidents, incidents, health hazards and the

environment, whilst working:

– in the workplace, below ground level, in confined

spaces, at height, with tools and equipment, with

materials and substances, with movement/storage

of materials by manual handling and mechanical

lifting.

2.2 Describe the organisational security procedures for

tools, equipment and personal belongings in relation to

site, workplace, company, public, and operative, plant

and machinery.

2.3 Explain what the accident reporting procedures are and

who is responsible for making reports.

3 Maintain safe and healthy

working practices when

repairing basic

stonemasonry structures.

3.1 Use health and safety control equipment safely and

comply with the methods of work to carry out the

activity in accordance with current legislation and

organisational requirements when repairing basic

stonemasonry structures.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

110

Title: Repairing basic stonemasonry structures in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

3 Continued 3.2 Demonstrate compliance with given information and

relevant legislation when repairing basic stonemasonry

structures, in relation to the following:

– safe use of access equipment

– safe use, storage and handling of materials, tools

and equipment

– specific risks to health.

3.3 Explain why and when health and safety control

equipment, identified by the principles of prevention

should be used, relating to repairing basic

stonemasonry structures, and the types, purpose and

limitations of each type, the work situation and general

work environment, in relation to:

– collective protective measures

– personal protective equipment (PPE)

– respiratory protective equipment (RPE)

– local exhaust ventilation (LEV).

3.4 Describe how the relevant health and safety control

equipment should be used in accordance with the given

working instructions.

3.5 Describe how emergencies should be responded to in

accordance with organisational authorisation and

personal skills when involved with fires, spillages,

injuries, near misses, evacuations and other task-related

activities.

4 Select the required quantity

and quality of resources for

the methods of work to

repair basic stonemasonry

structures.

4.1 Select resources associated with own work in relation to

materials, components, fixings, tools and equipment.

4.2 Describe the characteristics, quality, uses, sustainability,

limitations and defects associated with the resources in

relation to:

– natural stones, fixings, fine aggregates, lime, lime

mortars, cement, lime additives, adhesives, damp

barriers, colourings, insulation, reinforcements,

props and struts

– hand tools, power tools, ancillary and safety

equipment.

4.3 Describe how to confirm that the resources and

materials conform to the specification.

4.4 Describe how the resources should be used correctly

and how problems associated with the resources are

reported.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

111

Title: Repairing basic stonemasonry structures in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

4 Continued 4.5 Explain why the organisational procedures have been

developed and how they are used for the selection of

required resources.

4.6 Describe any potential hazards associated with the

resources and methods of work.

4.7 Describe how to calculate quantity, length, weight, area,

and wastage associated with the method/procedure to

repair basic stonemasonry structures.

5 Minimise the risk of damage

to the work and

surrounding area when

repairing basic

stonemasonry structures.

5.1 Protect the work and its surrounding area from damage

in accordance with safe working practices and

organisational procedures.

5.2 Maintain a clear and tidy work space.

5.3 Dispose of waste in accordance with current legislation.

5.4 Demonstrate compliance with employer’s quality

procedures

5.5 Describe how to protect work from damage and the

purpose of protection in relation to general workplace

activities, other occupations and adverse weather

conditions.

5.6 Explain why the disposal of waste should be carried out

safely in accordance with environmental

responsibilities, organisational and quality procedures,

manufacturers’ information, statutory regulations and

official guidance.

6 Complete the work within

the allocated time when

repairing basic

stonemasonry structures.

6.1 Demonstrate safe completion of the work within the

estimated, agreed allocated time.

6.2 Describe the purpose of the work programme and

explain why deadlines should be kept in relation to:

– types of programmes of work and estimated times

– organisational procedures for reporting

circumstances which will affect the work

programme.

7 Comply with the given

contract information to

repair basic stonemasonry

structures to the required

specification.

7.1 Demonstrate the following work skills when repairing

basic stonemasonry structures:

– measuring, marking out, cutting out, removing,

renewing, fixing and finishing.

7.2 Use and maintain hand tools, power tools, ancillary and

safety equipment.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

112

Title: Repairing basic stonemasonry structures in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

7 Continued 7.3 Cut out and prepare the substrate with regard to the repair

method to given working instructions.

7.4 Arrange the lifting of stonemasonry structures to given

working instructions

7.5 Repair stonemasonry structures to given working instructions

to:

– stone and mortar repairs

– individual damaged/defective stones

– replicate stones

– clean beds and joints including removal of redundant

fixings

– match finishes.

7.6 Describe how to apply safe and healthy work practices, follow

procedures, report problems and establish the authority

needed to rectify them, to:

– identify and follow the organisational quality

requirements

– carry out stone and mortar repairs by full or partial

replacement

– repair individual damaged or defective stones

– match finishes in both stone and mortar

– prop and protect existing structures

– cut out and prepare the substrate with regard to the

repair method

– clean beds and joints including removal of redundant

fixings

– replace and repair stones

– identify and fix suitable reinforcements and fixings

– identify and mix suitable mortars and adhesives

– use quick lime, putty lime and hydraulic lime in mortars

and lime washes

– protect lime mortars from adverse weather and rapid

drying

– determine when specialist skills and knowledge are

required and report accordingly

– understand specific requirements for structures of special

interest, traditional build (pre 1919) and historical

significance, listed buildings, flora and fauna

– discuss and review on-going work

– work with, around and in close proximity to plant and

machinery

– use hand tools, power tools, ancillary and safety

equipment

– work at height

– use access equipment.

Units – Learning Outcomes and Assessment Criteria

ProQual, June 2019

Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair & Refurbishment Operations (Construction)

113

Title: Repairing basic stonemasonry structures in the workplace

Learning outcomes

The learner will be able to:

Assessment criteria

The learner can:

7 continued 7.7 Describe the needs of other occupations and how to

communicate effectively within a team when repairing basic

stonemasonry structures.

7.8 Describe how to maintain the tools and equipment used

when repairing basic stonemasonry structures.

Title: Repairing basic stonemasonry structures in the workplace

Additional information about this unit

Assessment Guidance This unit must be assessed in a work environment, in

accordance with the ConstructionSkills‘ Consolidated

Assessment Strategy for Construction and the Built

Environment.

Assessors for this unit must have verifiable, current industry

experience and a sufficient depth of relevant occupational

expertise and knowledge, and must use a combination of

assessment methods as defined in the Consolidated

Registration Open= +92-3315999937, +92- 3215056755 (WhatsApp Only)

ProQual Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair and Refurbishment Operations (Construction) Course in Pakistan || Registration Open

ProQual Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair and Refurbishment Operations (Construction) Course in Pakistan || Registration Open

Registration Open= +92-3315999937, +92- 3215056755 (WhatsApp Only)

Registration Open= +92-3315999937, +92- 3215056755 (WhatsApp Only)

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ProQual Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair and Refurbishment Operations (Construction) Course in Pakistan || Registration Open

ProQual Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair and Refurbishment Operations (Construction) Course in Pakistan || Registration Open

Registration Open= +92-3315999937, +92- 3215056755 (WhatsApp Only)

Registration Open= +92-3315999937, +92- 3215056755 (WhatsApp Only)

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