ProQual Level 2 Diploma in Understanding the Safe Use of Online and Social Media Platforms Course in Pakistan || Registration Open
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Introduction
The Level 2 Diploma in Understanding the Safe Use of Online and Social Media Platforms
addresses the issue of online safety when accessing and interacting with social media
platforms. The qualification aims to:
- raise candidates’ awareness of online threats,
- develop knowledge and skills to use social media resources effectively, and
search for information online
- raise awareness of cyberbullying issues
The awarding body for this qualification is ProQual Awarding Body and the regulatory body
is the Office of Qualifications and Examinations Regulation (Ofqual). The specification for
the qualification has been approved by the Welsh Government for use by centres in Wales
and by the Council for the Curriculum Examinations and Assessment (CEA) for use by
centres in Northern Ireland.
The qualification has been accredited onto the Regulated Qualifications Framework (RQF).
Candidates could progress to higher level qualifications in IT user skills or use these
qualifications to progress in their chosen specialist area.
Qualification Profile
Level 2 Diploma in Understanding the Safe Use of Online
and Social Media Platforms
Qualification title ProQual Level 2 Diploma in Understanding the Safe Use
of Online and Social Media Platforms
Ofqual qualification number 601/3410/0
Level Level 2
Total qualification time 450 hours
Guided learning hours 330
Assessment
Pass or fail
Internally assessed and verified by centre staff
External quality assurance by ProQual verifiers
Qualification start date 1/06/14
Qualification end date
Level 2 Diploma in Understanding the Safe Use of Online and Social Media Platforms 4
October 2017
Entry Requirements
There are no formal entry requirements for this qualification.
Centres should carry out an initial assessment of candidate skills and knowledge to identify
any gaps and help plan the assessment.
Qualification Structure
Candidates must complete all of the Mandatory units.
Mandatory Units
Unit Reference
Number Unit Title Unit
Level GLH
L/505/9927 Using social media technologies 3 30
L/505/3514 Understand the safe use of online and social media platforms 2 35
R/505/3515 Know how to publish, integrate and share using social media 2 40
Y/505/3516 Understand how to search online and social media resources 2 35
D/506/2461 Understanding the risks of cyberbullying when using social
media platforms 2 50
K/506/2463 Understanding the risks to personal information when using
online and social media platforms 2 30
M/506/2464 Understanding the safe use of online and social media
platforms 2 50
T/505/5399 Understanding social media for business 3 60
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Centre Requirements
Centres must be approved to offer this qualification. If your centre is not approved please
complete and submit form ProQual Additional Qualification Approval Application.
Staff
Staff delivering this qualification must be appropriately qualified and/or occupationally
competent.
Assessors/Internal Quality Assurance
For each competence-based unit centres must be able to provide at least one assessor and
one internal quality assurance verifier who are suitably qualified for the specific
occupational area. Assessors and internal quality assurance verifiers for competence-based
units or qualifications will normally need to hold appropriate assessor or verifier
qualifications, such as:
- Award in Assessing Competence in the Work Environment
- Award in Assessing Vocationally Related Achievement
- Certificate in Assessing Vocational Achievement
- Award in the Internal Quality Assurance of Assessment Processes and Practices
- Certificate in Leading the Internal Quality Assurance of Assessment Processes and
Practices
Support for Candidates
Materials produced by centres to support candidates should:
- enable them to track their achievements as they progress through the learning
outcomes and assessment criteria;
- provide information on where ProQual’s policies and procedures can be viewed;
- provide a means of enabling Internal and External Quality Assurance staff to
authenticate evidence
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Assessment
This suite of qualifications are competence-based, candidates must demonstrate the level of
competence described in the units. Assessment is the process of measuring a candidate’s
skill, knowledge and understanding against the standards set in the qualification.
There must be valid, authentic and sufficient for all the assessment criteria. However, one
piece of evidence may be used to meet the requirements of more than one learning
outcome or assessment criterion.
The qualifications must be internally assessed by an appropriately experienced and qualified
assessor.
Each candidate is required to produce a portfolio of evidence which demonstrates their
achievement of all of the learning outcomes and assessment criteria for each unit.
Evidence can include: – observation report by assessor
– assignments/projects/reports
– professional discussion
– witness testimony
– candidate product
– worksheets
– record of oral and written questioning
– Recognition of Prior Learning
Learning outcomes set out what a candidate is expected to know, understand or be able to
do.
Assessment criteria specify the standard a candidate must meet to show the learning
outcome has been achieved.
Learning outcomes and assessment criteria can be found from page 8 onwards.
Internal Quality Assurance
An internal quality assurance verifier confirms that assessment decisions made in centres
are made by competent and qualified assessors, that they are the result of sound and fair
assessment practice and that they are recorded accurately and appropriately.
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Adjustments to Assessment
Adjustments to standard assessment arrangements are made on the individual needs of
candidates. ProQual’s Reasonable Adjustments Policy and Special Consideration Policy sets
out the steps to follow when implementing reasonable adjustments and special
considerations and the service that ProQual provides for some of these arrangements.
Centres should contact ProQual for further information or queries about the contents of the
policy.
Results Enquiries and Appeals
All enquiries relating to assessment or other decisions should be dealt with by centres, with
reference to ProQual’s Enquiries and Appeals Procedures.
Certification
Candidates who achieve the requirements for qualifications will be awarded:
- A certificate listing all units achieved, and
- A certificate giving the full qualification title –
ProQual Level 2 Diploma in Understanding the Safe Use of Online and Social Media
Platforms
Claiming certificates
Centres may claim certificates for candidates who have been registered with ProQual and
who have successfully achieved the requirements for a qualification. All certificates will be
issued to the centre for successful candidates.
Unit certificates
If a candidate does not achieve all of the requirements for a qualification, the centre may
claim a unit certificate for the candidate which will list all of the units achieved.
Replacement certificates
If a replacement certificate is required a request must be made to ProQual in writing.
Replacement certificates are labelled as such and are only provided when the claim has
been authenticated. Refer to the Fee Schedule for details of charges for replacement
certificates.
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Learning Outcomes and Assessment Criteria
Unit L/505/9927
Using Social Media Technologies
Learning Outcome – The learner will: Assessment Criterion – The learner can:
1 Be able to understand the
terminology of Social Media
technologies
1.1 Describe the term ‘Social Media’
1.2 Describe the term ‘Social Media Technologies’
2 Be able to describe the uses of Social
Media Technologies
2.1 Identify a range of Social Media Technologies
2.2 Compare the features of different Social Media
Technologies
2.3 Describe the benefits and limitations of using Social
Media Technologies
2.4 Describe the current uses of Social Media for an
organisation
3 Be able to identify and plan for the
use of Social Media for a chosen
purpose
3.1 Identify a need for the use of Social Media
Technologies within a chosen organisation
3.2 Select a Social Media Technology for identified need
3.3 Prepare an action plan for the implementation of
Social Media Technologies for a chosen purpose
3.4 Identify the barriers to implementing the use of Social
Media Technologies and suggest ways to overcome
these
4 Be able to identify ways to support
the use of Social Media Technologies
4.1 Create guidelines for the safe use of an appropriate
Social Media Technology
4.2 Suggest ways to manage the use of the chosen Social
Media Technology
Assessment
There must be valid, authentic and sufficient for all the assessment criteria. However, one
piece of evidence may be used to meet the requirements of more than one learning
outcome or assessment criterion.
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Unit L/505/3514
Understand the safe use of online and social media platforms
Learning Outcome – The learner will: Assessment Criterion – The learner can:
1 Understand that information stored
on personal computers and mobile
devices must be safeguarded
1.1 Identify the potential risks to information security of
using personal computers and mobile devices for:
- using email
- web browsing
- banking online
- shopping online
- social networking
1.2 Describe the security risks associated with:
- hardware
- software
- social media networking
- access to malicious websites
- access to inappropriate material published on
the Internet
- corrupted or infected email attachments
1.3 Explain the importance of controlling access to
hardware, software and stored data
1.4 Describe the common types of scams and frauds:
- phishing
- pharming
- hacking
1.5 Explain the importance of developing and maintaining
safe ICT user habits
2 Know how to select and use
approprite security methods to
safeguard systems and data
2.1 Describe security techniques/measures that can protect
personally accessed software and data, such as login
identity and passwords
2.2 Describe common ways of controlling access to
hardware, software and data
2.3 Identify ways to protect data and software
2.4 Describe the term ‘virus’ and give examples of different
types
2.5 Describe the purpose of anti-virus software
2.6 Explain why anti-virus software should be regularly
updated
2.7 Explain the importance of backing up and safely storing
data
3 Understand the threats to personal
safety when using the Internet
3.1 Describe the forms and features of:
- cyberbullying
- grooming
- stalking
- criminal activities
- inappropriate contact
- inappropriate content
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Learning Outcome – The learner will: Assessment Criterion – The learner can:
3.2 Identify when and how to report online safety issues
3.3 Describe the risks and consequences of:
- identity theft
- identity fraud
3.4 Describe how user accounts can be used as a security
measure when computers are used by more than one
person
3.5 Explain the importance of setting parental controls on
personal computers, mobile and media devices
3.6 Explain how to set up parental controls on:
- personal computers
- tablets
- mobile phones
4 Know how to protect their online
devices against fraud and security
attacks
4.1 Set up security measures to protect their personal
computers and mobile devices against fraud and security
threats
4.2 Describe measures that can help to protect their
personal information
4.3 Describe the risks posed by unsolicited email and
measures that can reduce the risks
4.4 Identify the security threats when accessing public WiFi
networks
5 Understand the implications of
entering personal information onto
social media networking sites
5.1 Explain the concept of no ‘take backs’ once information
is posted online
5.2 Identify who can view information posted onto social
media networking websites
5.3 Explain the privacy issues of using social media websites
5.4 Describe formal and informal conventions, or
netiquette, which should be observed when
communicating online
5.5 Describe the potential consequences of posting their
personal information onto social media websites
5.6 Identify the security risks of adding geographic identity
or location to material they upload to the Internet
6 Understand legal measures that
address the protection of data
6.1 Identify relevant legislation and guidelines relating to
- downloading images and files from the Internet
- data protection
6.2 Identify data protection issues around the use of social
media
6.3 Describe what is meant by the following terms:
- copyright
- plagiarism
- intellectual property
6.4 Explain why organisations develop and adopt policies for
the acceptable use of ICT
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Learning Outcome – The learner will: Assessment Criterion – The learner can:
6.5 Describe the common components of an Acceptable Use
Policy
Assessment
There must be valid, authentic and sufficient for all the assessment criteria. However, one
piece of evidence may be used to meet the requirements of more than one learning
outcome or assessment criterion.
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October 2017
Unit R/505/3515
Know how to publish, integrate and share using online and social
media platforms
Learning Outcome – The learner will: Assessment Criterion – The learner can:
1 Know the current social networks used to
publish, integrate and share online
1.1 Identify the main social media networks in
current use
1.2 Describe the main features of each social media
network identified
1.3 Describe why they would use each of the social
media networks identified
1.4 Explain the purpose of a ‘social aggregator’ tool
1.5 Describe how blogs give individuals a voice on
the Web
1.6 Explain how professionals make connections
using social media networks
2 Understand how social media is used by
individuals, organisations/businesses,
governments and social groups
2.1 Describe why
- individuals
- organisations/businesses
- governments
- social groups
use social media networking sites
2.2 Explain the advantages and typical components
of a social media user profile
2.3 Identify the benefits of using social media
networking for:
- individuals
- organisations/businesses
- governments
- social groups
2.4 Identify the risks of using social media
networking for:
- individuals
- organisations/businesses
- governments
- social groups
2.5 Describe how social media networks monitor
engagement with their websites
2.6 Describe the advantages of podcasting
2.7 Explain why organisations have social media
policies
3 Understand best practices for safe social
networking
3.1 Describe appropriate precautions to ensure
their own safety and privacy
3.2 Describe how to protect personal information
when engaging with social media websites
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Learning Outcome – The learner will: Assessment Criterion – The learner can:
3.3 Identify legal constraints on the uploading and
downloading of software and other digital
content
4 Use browser software to communicate
information online
4.1 Select and use appropriate tools and techniques
to communicate information online
4.2 Use browser tools to share information sources
with others
4.3 Submit information online
4.4 Identify opportunities to create, post or publish
material to social media websites
5 Understand the need for safety and security
practices
5.1 Describe the danger of computer viruses and
how to minimise risks
5.2 Describe how to minimise threats to
information security when online
5.3 Describe how to minimise the threats to user
safety when online
5.4 Describe where to access online help and
information when using social media networks
Assessment
There must be valid, authentic and sufficient for all the assessment criteria. However, one
piece of evidence may be used to meet the requirements of more than one learning
outcome or assessment criterion.
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October 2017
Unit Y/505/3516
Understand how to search online and social media resources
Learning Outcome – The learner
will: Assessment Criterion – The learner can:
1 Understand the environmental
benefits of using ICT
1.1 Identify the computer equipment and consumables that
can be recycled
1.2 State the advantages of storing files electronically rather
than in paper format
1.3 Describe what online storage systems are
1.4 List the benefits of using online storage services
1.5 Identify the risks of using online storage services
2 Manage online information
storage and retrieval
appropriately
2.1 Describe different types of online storage services
2.2 Organise and store information online
2.3 Manage files and folders to enable efficient information
retrieval
3 Use browser tools to search for
information online
3.1 Select and use browser tools to navigate webpages
3.2 Select and use appropriate search techniques to locate
information effectively
3.3 Manage and use links to favourite websites
3.4 Describe the role of keywords in searches
3.5 Search the Internet for:
- information
- people
- homepages
- organisations/businesses
- images
- videos
- maps
- directions
3.6 Download and store information from the Internet,
including social media networking websites
3.7 Describe how to refine searches if search results do not
meet requirements
3.8 Describe how they can assess the
- quality
- relevance
- currency
of search results
Assessment
There must be valid, authentic and sufficient for all the assessment criteria. However, one
piece of evidence may be used to meet the requirements of more than one learning
outcome or assessment criterion.
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October 2017
Unit D/506/2461
Understanding the risks of cyberbullying when using online and
social media platforms
Learning Outcome – The learner will: Assessment Criterion – The learner can:
1 Understand the potential risks of
cyberbullying when using online and
social media platforms
1.1 Describe the forms and features of:
- cyberbullying
- cyberstalking
- clickjacking
- creeping
- stalking
- trolling
1.2 Describe the forms and features of:
- grooming and child grooming
- exploitation techniques
used by online predators which can lead to cyberbullying
2 Understand that a person’s
behaviour may change if they are a
victim of cyberbullying
2.1 Describe how an online user may be identified as a
victim of online abuse, such as cyberbullying or trolling
2.2 Identify behavioural changes that indicate a person is a
victim of cyberbullying
2.3 Describe what is meant by the term cyber self harm
2.4 Describe the reasons why a person may anonymously
troll or bully themselves online
2.5 Describe how to support victims of cyberbullying
3 Understand the importance of
reporting cyberbullying
3.1 Describe the importance of reporting instances of
cyberbullying to others, for example to parents,
teachers, the police or online support groups
3.2 Describe what actions they would take if they, or
someone they know, is a victim of cyberbullying
3.3 Identify organisations that can provide help and support
when reporting cases of cyberbullying
Assessment
There must be valid, authentic and sufficient for all the assessment criteria. However, one
piece of evidence may be used to meet the requirements of more than one learning
outcome or assessment criterion.
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October 2017
Unit K/506/2463
Understanding the risks to personal information when using online
and social media platforms
Learning Outcome – The learner will: Assessment Criterion – The learner can:
1 Understand the risks to their personal
information when using online and
social media platforms
1.1 Identify the difference between open and private
information, and give examples of both
1.2 Give examples of ways that personal information or
login and password details can be obtained by, for
example hackers, stalkers, predators, criminals, etc.
1.3 Describe how hackers might use personal information,
pictures, videos, etc. that have been posted onto social
media websites
1.4 Describe the risks of accessing social media networks
using computers, laptops, tablets and smartphones
1.5 Identify the risks to their personal information when
using the Internet
1.6 Describe what is meant by the terms:
- identify
- identity theft
1.7 Outline methods of identity theft, including
information diving, pre-texting, skimming, shoulder
surfing, etc.
1.8 Describe how computer infection threats, such as
viruses, Trojan horses, spyware, etc. can be a risk to
their personal information
1.9 Describe the potential impact of responding to scam
emails and malicious software
2 Understand the potential risks of
communicating with others using
online and social media platforms
2.1 Identify who has responsibility for their actions, such
as posting messages or entering personal information,
when using online and social media networks
2.2 Explain the concept of ‘no take backs’ once
information is posted online
2.3 Describe the risks of befriending and communicating
with other online users
2.4 Define what is meant by the following terms:
- cyber abuse
- cyberbullying
- cyberstalking
- creeping
- online predators
- child grooming
2.5 Identify the potential risks to themselves and to their
personal information when:
- emailing
- online gaming
- downloading and sharing files
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October 2017
Learning Outcome – The learner will: Assessment Criterion – The learner can:
2.6 Describe what is meant by social engineering
2.7 Describe the potential impact to themselves and to
their personal information of someone hacking social
media networks
3 Understand the potential risks of
sending explicit or inappropriate
messages and images to other online
users
3.1 Describe the risks of sending explicit or inappropriate
messages and images to others via:
- text messages
- social media websites
3.2 Describe the actions to take if they receive explicit or
inappropriate images or messages via text or social
media websites
3.3 Describe the potential consequences of forwarding
explicit or inappropriate images or messages that they
have received to others
3.4 Describe the potential consequences that may result if
an individual is persuaded to send explicit images of
themselves to others via text messages
3.5 Describe the impact on an individual if someone
obtains inappropriate videos or images of them and
then streams the video or images on social media
websites
Assessment
There must be valid, authentic and sufficient for all the assessment criteria. However, one
piece of evidence may be used to meet the requirements of more than one learning
outcome or assessment criterion.
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October 2017
Unit M/506/2464
Understanding the safe use of online and social media platforms
Learning Outcome – The learner will: Assessment Criterion – The learner can:
1 Understand how to protect their
personal information when using
online and social media platforms
1.1 Describe how digital citizenship embraces good
practice when participating in society online
1.2 Describe safe and responsible practice when:
- creating online profiles
- sharing information online
1.3 Describe how security techniques, such as using login
names and passwords, can be used to protect
personal information and online accounts
1.4 Explain the importance of developing and maintaining
safe ICT user habits
2 Understand how others play a role in
keeping users safe when online
2.1 Explain the importance of safeguarding users when
online
2.2 Describe the role that:
- teachers
- parents
- others
play in keeping children and young people safe when
online
2.3 Identify when and how to report online safety issues
2.4 Describe examples of situations when they should
report other users’ behaviour when they are using:
- online chat rooms
- instant messaging
2.5 Identify websites and organisations that offer
information and support on online safety issues
3 Understand how filtering and
monitoring tools that control Internet
access help to minimise the risks to
users
3.1 State the purpose of monitoring, filtering and
controlling tools for Internet users
3.2 Describe ways of monitoring users’ activity when using
social networking and other online sites
3.3 Explain the importance of setting parental controls on
personal computers, mobile and media devices
4 Know how to protect their personal
information when using social media
networks
4.1 Describe the privacy settings and tools used by each of
the main social networks in current use
4.2 Describe steps that they can take to protect their
personal information when engaging with social
media networks
4.3 Explain safe and responsible practice when using
social media networks to:
- post messages
- enter information
- use chat rooms
- use blogs
- upload pictures, photographs, videos
Level 2 Diploma in Understanding the Safe Use of Online and Social Media Platforms 19
October 2017
Assessment
There must be valid, authentic and sufficient for all the assessment criteria. However, one
piece of evidence may be used to meet the requirements of more than one learning
outcome or assessment criterion.
Level 2 Diploma in Understanding the Safe Use of Online and Social Media Platforms 20
October 2017
nit T/505/5399
Understanding social media for business
Learning Outcome – The learner will: Assessment Criterion – The learner can:
1 Understand the concept of social media 1.1 Explain the range of social media services
2 Know social media for the business
environment
2.1 Describe the concept of social media for business
3 Know benefits of social media for business
to an organisation
3.1 Describe benefits to an organisation of using
social media for business
