ProQual Level 2 Award in Mental Health First Aid Awareness Course in Pakistan || Registration Open

ProQual Level 2 Award in Mental Health First Aid Awareness Course in Pakistan || Registration Open

Registration Open= +92-3315999937, +92- 3215056755 (WhatsApp Only)


The Level 2 Award in Mental Health Awareness is appropriate for individuals working in all sectors and aims to develop knowledge and understanding of mental health issues.


The awarding organisation for this qualification is ProQual Awarding Body and the regulatory body is the Office of Qualifications and Examinations Regulation (Ofqual).


This qualification has been accredited onto the Regulated Qualifications Framework.


Qualification Profile


Qualification title                      ProQual Level 2 Award in Mental Health First Aid


Ofqual qualification number     603/4234/1 Level Level 2

Total qualification time             20 Hours (15 GLH)

Pass or fail



Internally assessed and verified by centre staff External quality assurance by ProQual verifiers


Qualification start date             11/3/2019 Qualification end date


Entry Requirements                                                                  

There are no formal entry requirements for this qualification.


Centres should carry out an initial assessment of candidate skills and knowledge to identify any gaps and help plan the assessment.


Qualification Structure

Candidates must complete the Mandatory unit.





Unit Reference


Unit Title Unit


J/617/4956 Mental Health First Aid Awareness 2 15


Centre Requirements

Centres must be approved to offer this qualification. If your centre is not approved please complete and submit form ProQual Additional Qualification Approval Application.



Staff delivering this qualification must be appropriately qualified and occupationally competent.


Assessors/Internal Quality Assurance

For each competence-based unit centres must be able to provide at least one assessor and one internal quality assurance verifier who are suitably qualified for the specific occupational area. Assessors and internal quality assurance verifiers for competence-based units or qualifications will normally need to hold appropriate assessor or verifier qualifications, such as:


  • Award in Assessing Competence in the Work Environment
  • Award in Assessing Vocationally Related Achievement
  • Certificate in Assessing Vocational Achievement
  • Award in the Internal Quality Assurance of Assessment Processes and Practices
  • Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practices





Support for Candidates

Materials produced by centres to support candidates should:


  • enable them to track their achievements as they progress through the learning outcomes and assessment criteria;
  • provide information on where ProQual’s policies and procedures can be viewed;
  • provide a means of enabling Internal and External Quality Assurance staff to authenticate evidence



Candidates must demonstrate the level of knowledge described in the unit. Assessment is the process of measuring a candidate’s knowledge and understanding against the standards set in the qualification.


Assessment guidance is included to assure consistency.


Each candidate is required to produce evidence which demonstrates their achievement of all of the learning outcomes and assessment criteria for each unit.


Evidence can include:             –      assignments/projects/reports

  • worksheets
  • portfolio of evidence
  • record of oral and/or written questioning
  • candidate test papers


Learning outcomes set out what a candidate is expected to know, understand or be able to do.


Assessment criteria specify the standard a candidate must meet to show the learning outcome has been achieved.


Learning outcomes and assessment criteria for this qualification can be found from page 8 onwards.




Internal Quality Assurance

An internal quality assurance verifier confirms that assessment decisions made in centres are made by competent and qualified assessors, that they are the result of sound and fair assessment practice and that they are recorded accurately and appropriately.




Adjustments to Assessment

Adjustments to standard assessment arrangements are made on the individual needs of candidates. ProQual’s Reasonable Adjustments Policy and Special Consideration Policy sets out the steps to follow when implementing reasonable adjustments and special considerations and the service that ProQual provides for some of these arrangements.


Centres should contact ProQual for further information or queries about the contents of the policy.


Results Enquiries and Appeals

All enquiries relating to assessment or other decisions should be dealt with by centres, with

reference to ProQual’s Enquiries and Appeals Procedures.



Candidates who achieve the requirements for the qualification will be awarded:


  • A certificate listing the unit achieved, and
  • A certificate giving the full qualification title –


ProQual Level 2 Award in Mental Health First Aid Awareness


Claiming certificates


Centres may claim certificates for candidates who have been registered with ProQual and who have successfully achieved the requirements for the qualification. All certificates will be issued to the centre for successful candidates.



Replacement certificates


If a replacement certificate is required a request must be made to ProQual in writing. Replacement certificates are labelled as such and are only provided when the claim has been authenticated. Refer to the Fee Schedule for details of charges for replacement certificates.


Learning Outcomes and Assessment Criteria

Understand what is meant 1.1 Identify what is meant by the terms mental health and well being 

by mental health


  • Understand common mental health conditions
  • Describe the aims of mental health first aid
  • Describe how the actions of others can negatively affect individuals with a mental health condition
  • Identify what is meant by the mental health continuum
  • Identify the main signs and symptoms of mental health disorders/crises/problems including:
    • depression
    • substance misuse
    • addiction
    • anxiety disorders, including stress, phobias
    • post traumatic stress disorder (PTSD)
    • self harm
    • suicide
    • eating disorders
    • personality disorders
    • psychotic disorders
  • Identify risk factors for the mental health disorders/crises/ problems listed above


  • Understand the role of the 3.1 Identify the skills and strengths of a mental health first aider


mental health first aider

  • Identify common treatments and/or interventions for managing mental ill health
  • Identify how the mental health first aider can support individuals showing signs or symptoms of mental health disorders or problems
  • Identify sources of reliable information, support and guidance for mental health first aiders
  • Identify examples of strategies that can reduce the risk of mental health issues arising



There must be valid, authentic and sufficient for all the assessment criteria. However, one piece of evidence may be used to meet the requirements of more than one learning outcome or assessment criterion.


Registration Open= +92-3315999937, +92- 3215056755 (WhatsApp Only)

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